Book Budget car rentals at Puerto Montt El Tepual

Reviews

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Traveller rating

Excellent

3

Good

2

Okay

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Mediocre

9

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car availablecredit card

car was cleannext day

get the carpick up and drop

returned the carcustomer service

friendly staffnever rent

2.0

Did not have any available car when arrivedCons:They ofer cars and dont haveReviewed 17 Feb. 2016

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7.6

Cons:Check in and delivery were very slowReviewed 5 Feb. 2017

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2.0

Terrible customer service experiencePros:Nothing at all. Will never rent from this lacation againCons:Super slow service, dirty car, unprofessional staffReviewed 8 Jan. 2017

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7.2

Car was therePros:Convenience. Staff was friendly.Cons:Car was having mechanical problems. Went through a lot of trouble to reach the local agency. Finally had to return to airport to exchange car. Non english speaking staff.Reviewed 20 Dec. 2016

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2.0

Waited for nearly an hour at the desk, as I'd prepCons:I arrived at 1830 at night to Puerto Montt, a small airport in Chile. I had a prepaid reservation, so got my luggage and went to the Budget counter. There was no agent there, but two "If you need help, please call xxxx-xxxx. I called the first number, and the cell phone was sitting on the agent's desk, not with him/her. So I called the second number, and a second phone that was sitting on the desk rang. So the agent didn't have either phone with her. I asked the agent at desk next door, and she said "the agent went for a cigarette break, and will be back in 10 minutes". So I waited. For 45 minutes, s/he never came back to the desk. Finally, I paid twice as much to rent a car from another company. Now, I'm having trouble getting my money back. What a crock of s*&t.Reviewed 9 Aug. 2016

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2.0

Pros:Nothing reallyCons:I made a reservation for $84.82. The final charge was $111.03. I will contest the charge to my credit cardReviewed 10 Nov. 2016

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2.0

Car wasn't thereCons:When I arrived at Budget, the car wasn't there. And I am now stuck dealing with Allianz trying to get my money back for the insurance I paid but never received.Reviewed 30 Nov. 2017

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2.0

Cons:They dont accept the credit card insurance.Reviewed 26 Nov. 2016

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2.0

Car was not availableCons:When you rent/reserve an automatic car, it should be there. Not only was there not one available (in a country where manual is the standard), but the person at the Alamo counter was rude, indifferent, and completely unhelpful assisting us. We actually received some help from multiple other counters, who finally were able to connect us with a company with an automatic available.Reviewed 3 Dec. 2016

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9.2

Great overall, needs GPSPros:Reservation was easy, customer service was great, car was clean and ran fine. Manual transmission, apparently, is common (I like it).Cons:GPS really is needed, or at least some detailed maps, as streets in the region are often not identified with signs. Google Maps saved the day several times!Reviewed 4 Jan. 2016

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3.2

Rental place did not have car for usCons:We were told at pick up that they did not have the car size we reserved for us. They offered much smaller car for the same prize. We had way too many bags and demanded larger car. After having to fight with them and wait and hour and half they provided a larger car for an extra charge each day. A car that was not suitable for rental. It felt like we took someone's personal car...Reviewed 20 Feb. 2017

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9.6

Great little carPros:Easy pick up and drop off. The car got us everywhere we wanted to go.Reviewed 7 Mar. 2018

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More

• How much does it cost to hire a car from Budget at Puerto Montt El Tepual?

  On average a hire car from Budget at Puerto Montt El Tepual costs $110 per day.

• What is the most popular hire car from Budget at Puerto Montt El Tepual?

  Economy (Kia Rio Hatchback or similar) is the most frequently booked hire car type from Budget at Puerto Montt El Tepual.

• Does Budget offer shuttle or airport pick-up services from Puerto Montt El Tepual (PMC)?

  Yes