Overview

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Hotel Plaza Caribe

Tulum 13 & Uxmal Lote 19, 77500 Cancun, QR, Mexico
+52 998 884 1377

$79+

Overall guest ratings

7.3/10 Good
based on 490 reviews

Review highlights

  • 9.7
  • 9.4
  • 5.2
  • 4.5

Good to know

  • Close to public transport

Nearby

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    About

    Hotel Plaza Caribe Cancun puts you within a 10-minute drive of La Sagrada Familia Parish. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool and a bar/lounge are other highlights, and rooms offer room service and free WiFi.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • No smoking
    • Bar/Lounge
    • Express check out
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 490 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 9.4 "Excellent value."
    • 8.8 "Bar is amazing."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.3 "Breakfast is good."
    • 5.2 "Average cleanliness."
      5.0 "50% thought the cleanliness of the hotel was average."
      6.9 "Only 69% thought the pool was clean."
    • 4.5 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    • 3.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      3.0 "70% had problems with the shower."
      2.5 "75% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
    • 1.7 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
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    Overall rating

    7.0 Good
    based on 279 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "Excellent value."
    • 8.0 "Great service."
    • 7.9 "Good breakfast."
    • 5.3 "Average cleanliness."
    • 4.2 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
    • 3.4 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      3.1 "69% had problems with the shower."
      1.0 "90% thought they were poorly maintained."
      2.8 "Air conditioning was criticized by 72%."
    • 1.8 "Horrible vibe."
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    Overall rating

    6.8 Good
    based on 93 reviews
    • 9.6 "Terrific location."
    • 9.0 "Excellent value."
    • 8.5 "Great service."
    • 5.9 "Average amenities."
    • 5.4 "Average cleanliness."
    • 3.9 "Not very comfortable."
      2.6 "Air conditioning was criticized by 74%."
    • 3.2 "Awful rooms."
      1.1 "89% thought they were poorly maintained."
      2.6 "Air conditioning was criticized by 74%."
    • 1.5 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    based on 117 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Food is delicious."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.4 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
    • 5.0 "Average cleanliness."
      4.9 "51% said rooms were dirty."
    • 4.3 "Rooms are not good."
      4.9 "51% said rooms were dirty."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Close to public transport"
    data provided by TrustYou

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