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Holiday Inn Hotel & Suites Charleston West
Top Business Hotel

400 Second Avenue, Charleston, WV 25303, United States
+1 304 744 4641

$141+

Overall guest ratings

8.1/10 Excellent
based on 623 reviews

Review highlights

  • 9.2
  • 8.2
  • 8.1
  • 5.6

Nearby

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    About

    Welcome to the Holiday Inn & Suites Charleston West, the perfect hotel solution for business and leisure travel to West Virginia's capital city. Conveniently located near downtown Charleston and the WV State Capitol Complex, our hotel is easily accessible from I-64, I- 77 and I-79. Located at the Charleston Conference Center, the Holiday Inn & Suites Charleston West provides guests and meeting planners with everything needed for a quality event. Our Convention Services team is ready to assist with catering needs, meeting space requirements and hotel arrangements for meetings, conferences, weddings and much more! Our new indoor recreation complex provides hotel guests with a luxurious indoor pool and hot tub, state-of-the-art fitness center and sundeck with outdoor fireplace and grill. Our restaurant and lounge is a relaxing choice after a day of work or play and be sure to catch our Comedy Zone comedy club each weekend for on-site entertainment. The Holiday Inn & Suites Charleston West offers free Wi-Fi throughout the hotel's public spaces as well as guest rooms and a 24-hour business center for keeping in touch with family and friends or work needs. With a complimentary shuttle to/from the hotel to Charlestons Yeager Airport (CRW) and to local dining and shopping, our hotel provides all the services and amenities for the perfect stay. Let the Holiday Inn & Suites Charleston West show you everything the Mountain State has to offer!

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • Game room
    • No smoking
    • Express check out
    • Free airport shuttle
    • Free Internet
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 623 reviews
    • 9.2 "Excellent pool."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
      10.0 "100% were happy with the shuttle service."
    • 8.1 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 6.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.0 "Only 50% thought the shower was ok."
    • 6.2 "Average value."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.6 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.0 "Internet is average."
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    Overall rating

    8.1 Excellent
    based on 218 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 7.0 "Nice rooms."
      7.7 "77% said the beds were comfortable."
      10.0 "100% thought the view was good."
      7.1 "71% thought rooms were spacious."
    • 6.7 "Average value."
      7.0 "70% were happy with the price of the breakfast."
    • 6.4 "Food is average."
    • 5.4 "Breakfast is mediocre."
      7.0 "70% were happy with the price of the breakfast."

    Overall rating

    8.1 Excellent
    based on 280 reviews
    • 9.0 "Excellent pool."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.9 "Good location."
    • 7.8 "Good bar."
    • 6.2 "Average value."
      6.7 "Breakfast prices were ok, according to 67%."
    • 6.1 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    View all review categories

    Overall rating

    7.9 Good
    based on 124 reviews
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 7.7 "Good location."
    • 7.2 "Good bar."
    • 6.6 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 6.1 "Average value."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    data provided by TrustYou

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