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One location in Charlotte Amalie
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Reviews
10.0 Wonderful
Apr 2024
6.0 Okay
Apr 2024
8.0 Very Good
May 2021
Cons:
Flight at 9:45 am, office opens at 8 am. Not convenient.4.0 Mediocre
May 2021
Pros:
The fact that I got a car. The drop off was much smoother than pick up, staff who drove us to the airport for our departure was very nice.Cons:
We showed up with lots of people waiting for cars after never receiving a shuttle ride from the airport as advertised. We then waited outside for an hour to receive a dirty car that was apparently the last one they had available. We had rented out a truck or similar car, however we’re told they do not offer that vehicle ever (we did see a truck parked in the lot). We received a dirty van that was very beat up and went on our way just happy to have received a car.2.0 Poor
Apr 2021
Pros:
Sadly, nothing. There was no car available for us as promised in our reservation. Thrifty Car Rental St John sayid that third party internet trial companies promise rental cars that they don’t actually have, so we were left high and dry. Horrible.Cons:
Thrifty never came to the airport to get us. They barely answered the phone and when they did they put us in hold and never re-answered the phone. After over an hour waiting we had to get a cab to the off airport site, and only then did they tell us that our third party “reservation” was not valid in their eyes. Thankfully Budget Rental Car in the airport had a last minute cancellation that we were able to get there...and after I got back to the airport—again on my own—was able to get that car and continue with my vacation. Avoid off-airport companies like this one!2.0 Poor
Mar 2021
Pros:
Absolutely nothing.Cons:
The sent an email two hours before, and said they didn’t have a vehicle and was stranded on island with all rental cars sold out.2 locations in Charlotte Amalie
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10.0 Wonderful
Apr 2020
Cons:
There were very few tourist on St. Thomas during the Corona outbreak. Thankfully they stayed open had sanitizer inside and outside the facility. My flight was cancelled and they made it quick and easy to extend my rental.4.0 Mediocre
Feb 2020
Cons:
Office closed, car unavailable when we arrived. Reservations tried to double our rate to pick up same car next morning. Finally got the airport location to honor our reservations but we still paid too much. Only one decent person there, the girl at the airport desk. Thank you to her!5.6 Fair
Jan 2020
Cons:
Had to wait almost an hour for pickup, even though I had a reservation made almost a year ahead8.0 Very Good
Dec 2019
Pros:
Very friendly staff and rather quickCons:
When I booked the car online, I did not realize it was at a location one mile from the airport and not at the airport. Apparently they are two different locations. My error I think.2.0 Poor
July 2019
Cons:
auto was totally a wreck2.0 Poor
Apr 2019
Cons:
Car didn’t even have power windows! For $89/day!One location in Charlotte Amalie
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6.0 Okay
Feb 2024
6.0 Okay
June 2021
Pros:
Staff were helpful and relatively friendly.Cons:
There were lots small roaches in the car and they didn’t have any other cars to move us into. They gave us a 7% discount to compensate, which seemed pretty measly given the unsanitary aspect of having to see and know that roaches were crawling around our stuff and possibly on us too. It was a Kia Soul which also didn’t have enough power for the steeper hills and would bottom out going over speed bumps, so for a compact SUV, it really wasn’t a suitable auto for the Virgin Islands. The shuttle driver was friendly and helpful w/ loading and unloading our bags and they were efficient w/ check in and check out. I’ve rented from Economy many times in many locations and this was my first not great experience.4.0 Mediocre
May 2021
Pros:
Staff was ok, it is really way below average. the first car we got, the handle/armrest on the driver side came off the door. The replacement car was even worse, has 77,000 + miles. We were not aware that there will be no road service when we took the car over to St John. We were pretty much on our own if it break down. Perhaps it was in the fine print when I reserved the car, but I do not recall seeing that.Cons:
Upfront on all these conditions to take care to St John from St Thomas. The rental agency is not very inviting and off site from airport. There is a shuttle, which is ok2.0 Poor
Apr 2021
Pros:
Nothing!!!Cons:
Everything!!8.0 Very Good
Apr 2021
Pros:
People are friendly. Shuttle ran frequently enough. They had the minivan I rented "in stock." Pricing seemed astronomically high but honestly I couldn't find anything cheaper for that week so I guess that makes them a good value?Cons:
The van they gave me was absolutely beat to hell, dents and scratches everywhere. Looked like all their cars were pretty beat up. In their defense, most of the cars on the island look like that. Not a big deal as long as the car runs I guess, which mine did. Just make sure you take pictures before you drive off. None of the employees was in any hurry to get anything done, although this "island time" mentality is true throughout St Thomas, so just be patient and it'll be fine. Lastly, when they picked us up from the airport they packed a TON of people from different parties in the same van and drove it with the windows up and the A/C on recirculate. Not the best COVID practice.4.0 Mediocre
Mar 2021
Pros:
Agent attempted to coordinate efforts with a different reservation we had with another company regarding the delayed pick up of an additional vehicle. Due to the extended length of time we had to wait she waived the fee to add a second driver to the reservation so we could make arrangements to get the additional vehicle.Cons:
We arrived to pick up reserved vehicle around 2:45p and did not received the vehicle until approximately 4:50. Staff did not provide updates on the status of availability of vehicle and had few to no alternatives to offer due to unavailability of vehicles. Since we were renting a minivan she could not offer an upgrade for this rental, made no offer for a discount on current or future rental. Very disappointed that the inconvenience to our group did not even receive an apology for the circumstances or any type of service consolation.2 locations in Charlotte Amalie
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
Staff was awesome. Car was brand new. Washed, clean inside. Easy pick up and drop off!4.0 Mediocre
Mar 2020
Pros:
Rental desk was easily accessible after entering airport.Cons:
Staff was rude, car was in rough shape and had front tires that were bald. The drop off process was confusing. No attendant went over the car during pick up or drop off2.0 Poor
Dec 2019
Pros:
NothingCons:
The car was not available when I arrived. I never rented it2.8 Poor
Nov 2019
Pros:
staff was courteous but for some reason me and my wife had to hop on a $10 each taxi to get a ride from the airport to another Avis location to pick up the car. So extra $20. They did not provide a courtesy shuttle.Cons:
What could be better? Well for one - a courtesy shuttle or have the car available at the Avis location at the airport. 2 - not give me a car that had a scratch or a dent on EVERY panel. and 3 - not give me a car with a BULLET HOLE on the top of the roof. Yep. We had the most gangsta car rental on the island.2.0 Poor
Oct 2019
Pros:
Nothing since they didn’t honor my reservation despite confirming it 4 days prior to traveling traveling. Further, no one even offered any help finding another car.Cons:
Starting with don’t overbook, Avis should at least pay a penalty to confirmed renters if they cannot fulfill their obligations5.2 Fair
July 2018
Pros:
I did like that the car was clean, it was the car I reserved.Cons:
Avis did not have my car! I land on an island and now I am stranded at the airport with no car, Avis tells me its Kayak's fault, and Kayak's office was closed. NO one was willing to help me on either side. I had to take a cab to the airport and come back the next day to the same location to get a car that was already there. It was bad, I had to spend my first 2 days of vacation dealing with this rental car reservation. No thanks AVIS or Kayak.One location in Charlotte Amalie
One location in Charlotte Amalie
One location in Charlotte Amalie
One location in Charlotte Amalie
Most popular agency | Economy Rent a Car |
---|---|
Most popular car type | Economy |
Average price | $225/day |
Good deal | $210/day |
On average a car hire in Charlotte Amalie costs $225 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire in Charlotte Amalie is ECONOMY (5.3, 29 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
Economy is the most frequently booked hire car type in Charlotte Amalie.
A Economy car hire in Charlotte Amalie costs $151 per day, on average.
On average a hire car in Charlotte Amalie costs $1,578 per week ($225 per day).
On average a hire car in Charlotte Amalie costs $6,762 per month ($225 per day).