Saint Thomas Island car hire

Saint Thomas Island car hire

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Saint Thomas Island, U.S. Virgin Islands
25 Oct — 1 Nov
Same drop-off
Saint Thomas Island, U.S. Virgin Islands
Mon 25/10
Noon
Mon 1/11
Noon
Driver's age:

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Saint Thomas Island car hire information

Pick-up locationSaint Thomas Island
Hire locations12
Airport locations6

Saint Thomas Island car hire reviews and directory

Rated no. 1
Budget
Best rated
6.2 Good (108 reviews)
3 locations in Saint Thomas Island
Budget
Locations in Saint Thomas Island
  • 6.5
  • 6.7
  • 6.1
  • 5.9
  • 6
Recent reviews
3.9 Mediocre14 Aug. 2021
Vehicle was damaged in multiple areas and took pictures of entire vehicle inside and outside due to threat by staff that if it was damaged or came with 1 mile less than a full tank of gas, I would be charged. I had bought the insurance at time of reservation and the insurance even said they might try to have me buy another insurance policy….which they pushed. So technically, I bought both the extra policy online and had my personal insurance policy which had rental car coverage but they wanted me to take another one out at the rental desk threatening me that if the vehicle was damaged in any way….my credit card would be charged the value of the vehicle. Between that and the gas statement…..they make a hard push to tack on extras. I did get gas 2 miles away and they did a checkin quickly and no additional charges so far on credit card.
2.0 Mediocre6 Jul. 2021
Waited 2 hours in line only to find out they had no vehicles. Told me that if I waited an additional hour that I might get a vehicle. Decided to taxi it instead.
2.0 Mediocre2 Jul. 2021
I arrived to pick up my car and was told none were available. I was told that I could be placed on a waiting list behind approximately eight other customers and that they might have something available in 2 hours or that they could try for tomorrow.
10.0 Excellent9 Jun. 2021
The staff was very friendly even provided a larger car then requested which was nice on the hills and mountains in St. Thomas. Car was available before original scheduled time.While the car was ready early when I called the day prior I was told go at 7 am and there were no cars at 7 am. Could have saved a trip.
2.0 Mediocre8 Jun. 2021
The staff were generally rude to customers as a whole.We waited THREE hours in line to pick up our rental. Upon arrival at the desk, we were told that the rental was not in their system, that they were sold out, and that there was no car for us. We called the corporate line and were told that the rental was visible but the representative at the local St Thomas rental office declared that it had "not been ported over" to them and thus there was nothing they could do for us. We reserved the rental FIVE months in advance and were left stranded in an unknown place...with children. It wasn't a great start to our much needed vacation.
10.0 Excellent3 Jun. 2021
The staff was great and very helpfulThe car was not cleaned on the inside. The price was very high.
6.0 Good21 May 2021
Staff wasn’t so friendly took an hour and a half to get vehicle.Staff attitude
10.0 Excellent10 May 2021
Friendly staff, 20 second dropoff! So easyGreat vehicle, but pricey at $150 per day.
6.0 Good29 Mar. 2021
Took two hours to get a car. I did get a free upgrade though... but not worth two hours!
4.0 Okay20 Mar. 2021
Drop off was easy. I just pulled it into a space and dropped the keys at the rental desk inside the airport.Lots of things could be improved. I reserved the car 3 weeks in advance, and had to wait an hour past the reserved pick-up time to get keys. The excuse was "we're busy." Five minutes after leaving the rental lot, various warning lights came on and remained on/off throughout our week rental. Car could have been cleaner too.
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Rated no. 2
Hertz
6.9 Good (50 reviews)
2 locations in Saint Thomas Island
Hertz
Locations in Saint Thomas Island
  • 7.1
  • 7.1
  • 6.8
  • 6.5
  • 6.8
Recent reviews
1.9 Horrible7 Sep. 2021
No vehicle available.
1.9 Horrible9 Aug. 2021
Sketchy. License operatoron island. Vehicle in terrible condition inside and out. Check maintenance light. On from pickup
2.0 Mediocre27 Jan. 2020
I was never informed that the car couldn’t be taken to St John, where I was staying. That’s part of the Virgin Islands and a short ferry ride away. So I was denied rental upon arrival and then forced to find a very last minute rental from Another agency. Terrible service!
8.4 Excellent21 Aug. 2019
The staff were very friendly and the pick up was easyReturning the car took a little longer than expected because the agent has to leave the desk and go inspect the car.
2.0 Mediocre5 Mar. 2019
We prepaid for the car in St Thomas for a minivan that we were going to take to St John and have done this for years. The counter help said we couldn't take the car to St John and wouldn't offer us another car or refund our money. Had to go to Budget and get a 7 passenger vehicle at about $250 more.Hertz could have offered us a car, could have told us we can't take if off the island of St Thomas, or maybe offer to find a car from another company. Hertz also said since we made the reservation through Kayak it is not their problem. Any help Kayak?
4.4 Okay14 Feb. 2019
I paid for a Jeep months before this trip and when we arrived they didn’t have any Jeeps at all. They said it’s either a Huyandi Sonata or nothing. They didn’t even offer to make up the price difference.
5.2 Okay17 Jan. 2019
The staff at pick up was super slow, almost rude. and of course extra charges. Always extra charges! Super annoying. I'm sure everyone has a bad day but after 13 hr flight I don't really want to be first in line and still take over an hour to pick up the dang car.It ended up costing me more then I thought I was paying. And it should be told when signing up that a second driver is way more money. I reserved it as it was a gift but then had to pay more for my husband to drive. They would exclude me.
10.0 Excellent16 Mar. 2018
The staff was greatThe Jeep had very creaky brakes- probably from all f the mountain driving
8.4 Excellent11 Dec. 2017
Service was good.The car was well maintained.They need to post a sign where the Hertz drop off area. I went to the airport and went to check out. I was directed to exit the airport and followed directions. A clearly marked sign would have saved me time and energy.
2.0 Mediocre10 Dec. 2017
Need my money returnedPlane arrived at 5:00 p.m. We arrived at Hertz desk at 5:15. The girl behind the desk would not rent the car to us because she said they closed at 5:00 p.m. "Come back tomorrow." Luckily Avis had one car available for us to rent or we would have had to spend the night in the airport. We never got to rent the Hertz vehicle. I'll be expecting my money back. The girl behind the Hertz desk should be fired!!!
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Rated no. 3
Avis
6.2 Good (48 reviews)
3 locations in Saint Thomas Island
Avis
Locations in Saint Thomas Island
  • 7
  • 7.1
  • 6
  • 5.5
  • 6.4
Recent reviews
1.9 Horrible2 Aug. 2021
We did not get the jeep we paid extra for and bringing it to lyra’s attention with Avis was apparently a huge inconvenience to her, she was very rude and gave us a Ford Escape that was dirty and smelled terrible. They had a few Jeep’s but they I was told they are for customers that booked directly with Avis. I asked Lyra to speak to her manager about getting one of the Jeep’s that they had available and she informed me she has no manager or anyone above her. Never ever ever ever book with Avis again in st Thomas
7.9 Good1 Aug. 2021
For working on their “island time” speed, they were fast.
7.9 Good16 Jul. 2021
I liked the ease of booking through the website. Rental car pick up and drop off however was a nightmare. 1. Service at the Avis location in STT (Cyril .E. King Airport) is slow and the staff is extremely rude taking frequent breaks while the customers wait for long periods of time in the line. 2. I had to wait about 45 mins for my car to be ready after I checked in at the Avis front desk. It was clear my car was not ready for me although the website has my arrival information!!! 3. Walk from the Avis office to Avis car rental parking lot is about 20mins through the main road in the heat. Directions were not clear and it is inconvenient walking with heavy luggage. Please arrange a shuttle service for weary travelers instead of making us walk. 4. Drop off is the same in terms of distance. An Avis employee was kind enough to give us a ride to the terminal from the Avis drop off location. Avis center requires you to report mileage and submit receipt for gas tank refuel. Rather cumbersome.
7.9 Good8 Jul. 2021
Avis came through for me at the last minute. They probably kept my trip from being ruined. No other cars available, anywhere, only Avis had one. You might have to wait a little in case the employees are on lunch but would use again and highly recommend. Thanks Avis
10.0 Excellent30 May 2021
Super convenient. The rental counter was right by baggage claim and the cars were across the street.No one was at the lot when I checked in. I don't know if that is unusual. My car had a lot of exterior damage that wasn't marked on the paperwork when I checked out so I was concerned that they know it was pre-existing. I took a video of the car before I left the lot and I haven't had any issues.
10.0 Excellent23 May 2021
Staff was awesome. Car was brand new. Washed, clean inside. Easy pick up and drop off!
4.0 Okay25 Apr. 2021
NoneHave the car ready when I arrive and have some staff you are not rude
10.0 Excellent25 Apr. 2021
Easy pickup and drop off.Price?
2.0 Mediocre24 Mar. 2021
Arrived at 3pm. Received my car at 9pm. Absolutely ridiculous.Severely disorganized. Worst rental experience I’ve ever had.
4.0 Okay2 Mar. 2021
No pre inspection of the vehicle. Very unclear instructions on what do to with the car when finished and dropping off. No receipt.
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Rated no. 4
Thrifty
5.9 Okay (52 reviews)
1 location in Saint Thomas Island
Thrifty
Locations in Saint Thomas Island
  • 5.9
  • 6
  • 6
  • 5.8
  • 5.9
Recent reviews
10.0 Excellent19 Feb. 2020
Very friendly staff, easy and convenient location and shuttle service. Car was in good condition too.The building is in a temporary location due to the hurricane.
8.0 Excellent1 Jan. 2020
Short shuttle ride to the rental facility, quick check in processThe car made noise at some RPM level (vibration). I notified the agent when I returned the vehicle but it did not seem to matter.
9.2 Excellent2 Dec. 2019
Had to take a shuttle across the street to airport, but no waiting coming or going so it was not a problem.
3.6 Mediocre3 Nov. 2019
Staff was friendly enough.Pick up experience was not good, car was poor. Mid day while all other rental companies were present with shuttles, we had to call to get picked up at airport. All was prepaid on credit card so expected to simply sign for car, decline insurance, load up and go. However, initial car provided was not in lot where we were told it was so 4 of us spent about 10 mins in mid day heat after long flight with zero assistance from Thrifty searching lot for the car...it was in a different part of lot, boxed in by another car, it had 2 flat tires so we had to switch cars. I did notice it had power convenience features but was significantly dinged and dented. Subsequent car had no power convenience features so manual windows and locks..locks was a pain since we had to continually remind each other to lock vehicle. Also car was severely under performing...major hesitation when stepping on gas, had a lot of trouble getting up hills on St. Thomas even when only a driver in car and I only weigh 190 lbs. This is not the quality of car that was advertised nor is it what I expect from Thrifty having used them for many years corporately.
5.6 Okay8 Oct. 2019
Pick up and drop off were reasonably efficient. Car was good and fairly new.Explanations at pick up were rushed and a bit confusing eg re fuel payments. Little or no information in car re what to do if break down.
3.6 Mediocre22 Sep. 2019
Staff was friendly but we were quoted $376 online and ending up paying $607 !!!!I should of paid my quoted price !!!!
10.0 Excellent28 Jul. 2019
Very friendly staff, easy pickup and drop off, located off airport but very close.Better information about location of bus pickup.
8.0 Excellent22 May 2019
Easy pick up and drop offCondition of the car
4.4 Okay11 Mar. 2019
The staff was friendly and helpful and drop off/pick up was easy despite the fact that it was not at the airport.First car they gave me was filthy and smelled like an ash tray. The second car they gave me was old and dented all over the place. Two warning lights were flashing and the tire pressure was low. Had to go to gas station first thing and pump up tires. Trunk was also broken with exposed wiring.
4.4 Okay5 Feb. 2019
Staff not helpful cars not available with reservationsHaving vehicles available when you have reserved a vehicle
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Rated no. 5
Dollar
5.7 Okay (44 reviews)
1 location in Saint Thomas Island
Dollar
Locations in Saint Thomas Island
  • 5.9
  • 6.1
  • 5.7
  • 5.3
  • 5.9
Recent reviews
1.9 Horrible27 Sep. 2021
Took over an hour to get our car. Then we had to walk A very long ways to find the car. No instructions or signs for returning the car. Had to walk a very long way to "check out" the car has to wait in line over an hour and almost missed our flight.
3.9 Mediocre26 Aug. 2021
Car was low on air, one tire. Bringing to their attention, they over pumped it. Now the fronts were 39 each, and the backs, while originally 20 and 51, were now 49 and 51 -- pumped with no gauge. It worked for the one day I had it, and returned it from 49 down to 41. It had a leak, that I believe they were aware of, and sent us off with a stop-gap measure. Moreover, though I had purchased the Kayak-offered Allianz insurance, I was asked to digitally sign the rental agreement, and "give me your initials here" twice. One was for insurance, for which I have now double-paid. Foul. I won't rent from them again. This was my first experience on the island, and it was not a positive one.
7.6 Good2 Jan. 2020
The minivan was in very good condition compared to others we’ve rented on St Thomas.When I called to confirm the rental, they couldn’t guarantee that I would actually get a minivan, even though I had reserved and needed one for my large family. Ultimately, I did get a minivan, but not being guaranteed added to the stress.
6.0 Good9 Jun. 2019
We liked the speediness of getting and returning and shuttle service.The condition of the car. Very beat up. We rented a full size vehicle but it did not look or seem like a full size. It seemed small to intermediate but definitely not full size so it was not what we expected for paying $325.00 plus taxes.
2.0 Mediocre12 Feb. 2019
Off airport location which is not on their website. I did not like one thing about Dollar and will never rent from them again. Long wait for car and longer wait to drop off. I did not get the size car I rented.EVERYTHING
2.0 Mediocre25 Jan. 2019
Hold cars when people reserve in advance.
2.0 Mediocre14 Oct. 2018
I purchased the rental based on it being advertised as a convertible.The whole experience was terrible...The employee laughed when I told her I rented a convertible. It’s what I paid for but after she was done laughing she said she didn’t have any. This was false advertisement at its best. The car I received was beat up and smelled like it had been smoked in plenty. The whole experience was terrible.
2.0 Mediocre26 Jun. 2018
The car is too old with lots of scratches, and the battery is not good. It is out of power three times and nearly ruined my trip. They charge the deposit of 500 dollars and I don't know when they will give it back to me. When I returned the car,they said there's no extra charge and they will give me a discount for the bad experience, but refused to give me a receipt as they said the computer is out of order. I am not sure if this is the excuse.
4.0 Okay25 Jun. 2017
Scam ArtistsCharged us for 6 days instead of 4. Charged us for gas when we filled the tank. They are scam artists
6.0 Good12 May 2017
Ok I guessWe got there to pick the car up and the price was double what was quoted on my itinerary. The car they gave us had bad brakes so after about 4 days we had to take it back and get a different car. I wasn't impressed.The misguided info (i.e.: price change as mentioned above)
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Rated no. 6
Economy Rent a Car
6.9 Good (10 reviews)
1 location in Saint Thomas Island
Economy Rent a Car
Locations in Saint Thomas Island
  • 7
  • 7
  • 7
  • 6.8
  • 7
Recent reviews
2.0 Mediocre29 Jul. 2017
Vehicle looked like it had been through a demo derby, scratches and dents everywhere.
2.8 Mediocre7 May 2017
, car not clean was charged $24 as a pickup and drop-off service to the airport the car was in poor condition lots of scratches in chips and cracks in the body work charge the $200 deposit fee up front it was not located at the airport and get I was charged to be picked up and to be taken back to the airport
2.0 Mediocre16 Jan. 2017
Horrible ExperienceAbsolutely nothing.Car was in poor condition. They accused us of losing a hubcap and are tying to charge us for it. Gave us the car with only three quarters full of gas but made us return it filled. Check engine light was on. Tires were completely bald. Hubcap and gas cap door were missing. Car felt unsafe to drive so I returned it early and am asking for a complete refund. Customer service was unfriendly and unhelpful. Also the location was so hard to find and there was no number to call to get the shuttle to pick me up at the airport, had to take a cab. Then they tried to charge more because I didn't "come from the airport". NEVER use this company. I rent cars all the time and I have never experienced something like this.
10.0 Excellent4 Dec. 2016
ExcellentGreat, fast service with a very helpful staff and a free car model upgrade.The location is not at the airport, but the had a shuttle.
10.0 Excellent24 Oct. 2016
Fast and courteous serviceThere was nothing to dislike
10.0 Excellent19 Oct. 2016
Excellent customer service and positive "can do" aI had an early flight on the 18th and they met me 1.5 hours earlier (06:30) prior to opening (0800) in order to accommodate my schedule. They unsolicited a call to me to coordinate an early meeting to turn the car in and give me a ride to the Airport. Excellent customer service !
10.0 Excellent28 Aug. 2016
Easy, clean and professional businessSelection of cars was not accurately listed on kayak. For ex. We requested a mustang and got a VW. We loved the VW anyways, but other Kayak customers may want to know ahead of time. That's the only negative thing I could think of.
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Apex
1 location in Saint Thomas Island
Apex
Locations in Saint Thomas Island
Recent reviews
312 travellers who hired a car in Saint Thomas Island gave the car agency they used an average rating of 6.2

Car hire locations in or near Saint Thomas Island

Good to know

Most popular car type

Intermediate

When to book a car hire in Saint Thomas Island

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Saint Thomas Island

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Saint Thomas Island car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Saint Thomas Island.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Saint Thomas Island car rental.

Top tips for hiring a car in Saint Thomas Island

  • As a visitor to Saint Thomas Island, there’s so much to see with the advantage of a car. When you rent a car on this Caribbean island, it makes sightseeing and beach hopping a lot easier, rather than using the limited public transport. From ancient castles to historic forts, renting a car gives you the absolute freedom to discover every part of Saint Thomas Island.
  • Looking to rent a car on your trip to Saint Thomas Island? If you are landing at Cyril E. King International Airport, you will find a single Terminal split into two floors. The car hire counters are located inside the airport terminal in the baggage claim area, on the second floor.
  • When it comes to driving around Saint Thomas Island, you must remember to drive on the left side. When you rent a car, you will find that the vehicles are a left hand drive like in the rest of the U.S., since they are imported from the rest of the U.S. With only three main streets in the main city of Charlotte Amalie, it’s easy to navigate the island.
  • Being mainly a tourist island, Saint Thomas Island doesn’t get affected by major rush hours like on the mainland. In the city center of Charlotte Amalie, you can expect to face rush hour traffic from 7:00 am until 9:00 am. When the cruise ships dock at St. Thomas Cruise Ship Docks, you should avoid the surrounding roads because of the increased traffic.
  • Book your car hire in Saint Thomas Island at least 5 weeks before your trip in order to get a below-average price
  • Intermediate car hires in Saint Thomas Island are around 40% cheaper than other car types, on average

FAQs about hiring a car in Saint Thomas Island

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Saint Thomas Island are Hertz (7.0, 56 reviews), Budget (6.3, 149 reviews), and Avis (6.3, 68 reviews).

  • Intermediate (Hyundai Accent or similar) is the most frequently booked car hire type in Saint Thomas Island.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Saint Thomas Island costs $63 per day, on average.

  • A Economy car hire in Saint Thomas Island costs $141 per day, on average.

  • A Compact car hire in Saint Thomas Island costs $66 per day, on average.

  • Due to Saint Thomas Island’s limited main roads, plus hilly and rural terrain, renting a sedan for your vacation is your best option. Jeep hires are also recommended as you may have to contend with winding, gravel, and unpaved roads if you decide to explore the nearby beaches.

  • As there are no freeways on Saint Thomas Island and most of the roads only have one lane, the speed limits across the island are low. If you are driving outside of towns, the speed limit is 35 mph. When you drive through more urban areas and in the towns of Saint Thomas Island, the speed limits are 20 mph.

  • Across the U.S., petrol prices are an average of $3.06 per gallon, whereas the cost of petrol is around $3.14 per gallon in the U.S. Virgin Islands. Buying petrol on Saint Thomas Island is much higher compared to the rest of the Island, where petrol is between $3.62 and $3.93 per gallon.

  • Around Saint Thomas Island you will find plenty of parking. There aren’t many street-side parking options around the island, but in the main towns you will find numerous parking spaces. In Charlotte Amalie, there is free parking beneath the American Yacht Harbor, plus there are lots of spaces at the Fort Christian parking lot. In Red Hook there is a parking lot by the ferry port which charges $10.00 a day.