3 stars
The Hotel Chalet at The Choo Choo
Photos of The Hotel Chalet at The Choo Choo
Overview
Situated in Chattanooga, Chattanooga Choo Choo is an easy drive from Ruby Falls and Battle of Lookout Mountain. Some of the popular features at this historic 3-star hotel include a free shuttle service and free Wi-Fi.
There are a range of amenities available to those staying at Chattanooga Choo Choo Hotel, such as a 24-hour reception, live music and a BBQ/picnic area. Guests can also enjoy disabled parking.
Chattanooga Choo Choo has 145 rooms that are equipped with all the necessities to ensure a comfortable stay. A refrigerator and a desk are also provided to guests.
On-site dining options include restaurant, which is a convenient place to have a meal. In the evening, those staying at the property can relax with a beverage in the in-house bar. A wide selection of eating options are also available nearby.
Chattanooga Choo Choo Hotel has easy access to public transport with Chattanooga Choo Choo just minutes away on foot. Additionally, many tourist attractions are within easy reach.
Latest deals for The Hotel Chalet at The Choo Choo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Hotel Chalet at The Choo Choo
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Shuttle service (free)
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Pool view
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Toilet with grab rails
- Upper floors accessible by lift
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Tea/coffee maker
- Kettle
- Refrigerator
Things to do
- Gift shop
- Bicycle hire
- Golf
- Cycling
- Evening entertainment
- Night club
- Hiking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
- Smartphone dock
Pool
- Heated pool
- Outdoor pool
- Pool towels
- Pool with a view
- Pool bar
Parking and transportation
- Parking
- Private parking
- Shuttle service (free)
- EV charging station
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Outdoor
- Outdoor furniture
- Garden
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of The Hotel Chalet at The Choo Choo
9.0
Wonderful
1204 verified ratings
Wonderful
503
Very good
178
Good
203
Okay
85
Fair
100
Mediocre
64
Poor
71
Guests say
Guests appreciated the location of the hotel, particularly its proximity to downtown attractions and beautiful gardens. However, many reviews expressed dissatisfaction with the service, cleanliness, and comfort of the beds. Several guests noted that the rooms were old and rundown, with issues such as strong odors and noise disturbances. The breakfast was generally criticized for lacking quality and variety. Although some enjoyed the unique ambiance and history of the hotel, the overall value for the price paid was deemed poor by several reviewers.AI-generated from customer reviews
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9.1 out of 10
4 reviews
6.3 out of 10
24 reviews
The hotel is under renovation, so no pool at the time. Train cars for lodging may be available 11/2023, but all are surrounded by chain link construction fencing now. Great location; easy to travel with free city electric shuttles.
Pros (+) Good location with nice restaurants nearby.
Cons (-) Poor quality linen makes loud noise at night. One person's turn will wake up the rest of the family. Terribly small bathroom; the door opens toward the toilet leaving no room for a parent and a kid. Old, peeling tub. Thin wall and doors. You can head clearly every word of people chatting in the hallway. Will not stay again.
Pros (+) The grandkids loved the train engine!
Cons (-) The sleeping cars are old and need updating. Phone did not work. The pool area is nice, but the pool itself disappoints.
Pros (+) Staff was quick and efficient checking us in and giving directions. The Terminal brewery next door was a great stop.
Pros (+) The pizza made-to-order and great.... we took it into the bar and had a beverage with it there !! There was history all around.
Cons (-) Not enough time to see what was offered on site
Pros (+) The grounds were a sight to see, especially decked out for Christmas -- pretty gardens, ice skating, beautiful main building with its restored foyer -- all near Warehouse Row and right beside the free electric shuttle buses.
Cons (-) The non-train-car rooms were outdated, with extremely thin doors and walls, and the hardest beds I've ever slept on - the floor would at least have been supportive while being just as hard. No complementary breakfast; the breakfast buffet, while open, is $10/person plus beverages and tip.
Pros (+) Great location in Chattanooga and beautiful gardens and hotel facilities.
Cons (-) The buffet breakfast was very poor. The food was slightly cold and tasted stale with very little variety for a "buffet".
Pros (+) Nice location. Nice landscaping
Cons (-) Rooms are old and dirty. The shower had hair sitting in the bottom of the drain upon our arrival. The bed was very uncomfortable. The room walls must be made of paper because noise carries very well, and the other guests were loud. My wife and I were barely able to get any sleep as people were running through the halls until 2am. The Choo Choo is interesting, and the location is nice, but I would ...
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Pros (+) Price was decent and the location was good being I was going to be in downtown the entire trip. Staff was nice and helpful.
Cons (-) Standard room had a strange smell to it, like mildew or something. Random, cheap pictures of train related images on the walls. I bought a candy bar from the machine and just the heat from the machine itself made the bar melt and not really worth eating.
Pros (+) Great location in fun area. Front desk staff was pleasant when we arrived. Patio outside the room.
Cons (-) Very run down facilities. Black mold around the air vent, peeling paint in the room. Seemed dingy overall. They didn't tell us about the $7 parking fee until we checked out. Very overpriced for the condition and quality of the hotel. (We paid $121)
Location
92 Choo Choo Avenue, Chattanooga, TN 37402
What's nearby
- Chattanooga Choo Choo96 m
- Chattanooga Convention Center0.6 km
- University of Tennessee at Chattanooga1 km
- Chattanooga Regional History Museum1.6 km
- Creative Discovery Museum1.7 km
- AT&T Field1.8 km
- Bluffview Arts District1.8 km
- Hunter Museum of American Art2 km
- Tennessee Aquarium2 km
- Market Street Bridge2.1 km
- Ross's Landing Park2.1 km
- Chattanooga Zoo2.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Hotel Chalet at The Choo Choo
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