Rented a car online for our trip and there were none available when we arrived.
8.0 Excellent16 Nov. 2021
Too pricey for a 3-day rental
10.0 Excellent18 Oct. 2021
Check in personnel were friendly and efficient. Made process a breeze.
10.0 Excellent4 Oct. 2021
Early check-in, good price and a nice clean car. Great experience.
10.0 Excellent9 Sep. 2021
Absolutely great customer service. No issues.
2.0 Mediocre11 Dec. 2020
Brand new vehicleOvercharged and no attendants at drop off during business hours
10.0 Excellent6 Sep. 2020
The staff was very friendly and helpful and the return was easy. Thank you. We have used Alamo many times when we come to Myrtle Beach and Florida.Everything was perfect and had a very enjoyable car that was assigned to us. We needed a vehicle to accommodate my golf clubs and luggage which it did. Thank you.
6.0 Good31 Aug. 2020
The car broke down and was towed, customer service made me get my own Uber, then when I got there the manager looked like he had no idea why I was there and he took forever to get me my new car, also told me they should have switched a car for me(a lot of good that was since I already came there because the customer service lady told me to). There was no way to reach the airport branch directly, that is wrong!!!!!!!!!If something happens to the car, good luck, terrible customer service.
6.4 Good24 Aug. 2020
quickbrakes and smoke smell
9.6 Excellent23 Aug. 2020
Check in was too long. The wait to get your car was about 20 minutes. That’s too long.
We could not get a rental car at the airport and it took me less than a minute to rent one I was so relieved and the service we received when we arrived was outstanding.
2.0 Mediocre5 May 2022
Charges when booked is not what I paid - I paid more
2.0 Mediocre16 Apr. 2022
Did not have a car available when I arrived to pick it up.
10.0 Excellent27 Mar. 2022
We had a great experience! Pick up and drop off was a breeze. We received a bigger upgrade -free of charge- which fit our family much better!
2.0 Mediocre15 Mar. 2022
The truck seat was very uncomfortable on the ride to FLA and back to SC there was a vibration over 60mph driver side rear view mirror shakes looks like flashing lights in your face. Over 55,000 miles on the truck. Always had great vehicles with Enterprise. Not so good this time.
10.0 Excellent5 Dec. 2021
everything was quick, smooth and easy
10.0 Excellent13 Nov. 2021
Long walk to the cars in Myrtle beach due to construction. Dragging golf clubs and heavy bag wasn’t fun.
8.0 Excellent8 Nov. 2021
Pick up / drop off went well. Car clean.
2.0 Mediocre1 Nov. 2021
The car I pick up wasn’t clean, inside & out. There was a smell in the car for a week and finally found previous renter had left take out was in a container underneath passenger front seat. NOT HAPPY ☹️ Last yr found previous car renter left his face mask and paperwork in car. So, I had to sanitize the car myself.
I am a single person traveler and they stuck me in a minivan. She asked if I wanted to buy a full tank of gas without telling me she was giving me a hybrid. The check in process was very long. One staff member for a lot of people. I was lucky enough to be 4th in line but it still took 40 minutes to get on the road. Some of the questions were just bizarre. I’ve never been asked where I work before. The drop off staff was very efficient. That process took less than 5 minutes. There were also more attendants for drop off.
10.0 Excellent1 Nov. 2021
Due to Covid protocols, I had to walk to pick up car and phone in the damages. I was not a custom to that, however it was a well organized and easy procedure.
5.9 Okay14 Sep. 2021
Made a reservation through Priceline, thrifty had no record. I displayed my physical copy of this transaction. The agent agreed to my reservation and price, but someone dropped the ball
1.9 Horrible21 Aug. 2021
Horrible. Rude. Didn't honor the reservation
1.9 Horrible14 Aug. 2021
Worst experience I've ever had and I travel frequently for work. Had to Uber to the rental office. No one was at the desk so stood there for 20 minutes. There was a sign that said call this number for immediate assistance but it just rang and I could hear that it routed to a phone in the back of the empty rental desk. When the lady finally did arrive she informed me my reservation didn't mean anything and they had no cars. I let her know that I had to pay to get there and I had a confirmation. She informed me that is not her problem and took another call while I was standing there. Tried to call corporate but no managers were available. Waste of time, money and frustration. There has to be a class action out there against this disreputable company and it's incompetent staff.
4.0 Okay25 May 2021
YesReserved car got there had to wait over booked had to wait for car then no car gave me a truck no way to get in no running boards. Then my husband 72 who had hips replaced had to get step stool and then no cover on pick up bed for belongings. I told the lady no pickup. Not happy traveling could not even see over hood . would like a refund.
10.0 Excellent3 Nov. 2020
Staff was friendly. Pickup and drop off was super easy.
7.2 Good22 Sep. 2020
You gave us an F-150. It was the biggest car we’ve ever driven, so it was hard for us to park and maneuver it. We had to be extremely careful so to not ding it as we parked it. It required us to back up and retry everytime we needed to park or make a tight turn.
10.0 Excellent21 Sep. 2020
staff was super wonderful and fast and friendly.. Car was way over what I expected.. Extremely clean.. cleaner than clean.. super fast in AND out.. return was ridiculously fast and courteous.. Great $$ value
6.0 Good16 Sep. 2020
Car was comfortable. Drop off was easy but we had problems getting the car because our flight was late and they told us that there were no cars available. Eventually they found replacement but we were close to cancelling our reservation.They should not base car availability on arrival time. Flights are late or rescheduled. We came only two hours late and were told that they did not have a car for us because of this.
After arriving at the Route 501 location in MB, I was informed they did not have the car we reserved and was told to proceed to MBI Airport to exchange the vehicle. I arrived and had to wait about an hour to exchange the vehicle after management spoke to the Route 501 location. I was then assigned a bigger vehicle, which I loved, but the battery was dead. Back to the office to get another vehicle of the same make amd model, but was delayed another 45 minutes. That car had extremely dirty windows, but was otherwise clean. Was a bit disappointed about the overall experience, but understood it wasn't the office personel's fault at the airport.
1.9 Horrible27 Sep. 2021
The car was extremely small! And we dropped at airport on 9/23 and my card is still being charged the daily fee as if we still have it! Definitely a breakdown of communication, very disappointed in this experience!
10.0 Excellent21 Sep. 2021
The pickup and drop off were both equally fast, friendly and easy. Probably the best car rental experience I’ve had.
1.9 Horrible16 Sep. 2021
My flight was delayed and the rental location closed. The next morning I was told that I was a no show so they didn't have a car for me. I rented a car from another company.
3.9 Mediocre15 Sep. 2021
Vehicle was not at a full tank when I picked it up. Desk person needs to explain to customer why incidentals are being added on card not jus scan card.
7.9 Good13 Sep. 2021
1.9 Horrible12 Sep. 2021
At the airport they did not want to rent us a car since it was not the location indicated on the initial reservation. Finally we did another reservation more expensive. Then we had a flat tire and we had to change the car. Both cars where not cleaned properly.
1.9 Horrible10 Sep. 2021
We had to wait five hours for a car we had reserved weeks ahead of time. Total management failure. At the cost we paid, it should have been delivered to our hotel ahead of time. Hertz is typically a good company...this was a total joke and wasted an entire day om my vacation.
10.0 Excellent5 Sep. 2021
great customer service. Tire pressure was low every day in rental car. Hertz gave us a voucher for discount on next rental. Only disadvantage is you cannot do it on line
I AM DISIABLED HAD TO WALK ALL THE WAY TO THE END OF THE PARKING When i looked at the car there where dings and scratches all over I was a 2020 47000 miles I walked back to office the guy was gone there was a long line both times in line time total 25 mins flight landed @ 9:10 am I did not leave till 11:10 i was told budget buys used cars and they keep them till 80,000 miles when paying over 100 dollars for a one way rental from 9am till 4pm which I only had the car from 11am till 4pm 5 hours the 2nd car had some scratch and dins and 36,000 miles i dont think i will be renting from budget again
2.0 Mediocre10 May 2022
Waited 3 hours for a car… which was not an SUV like I requested.. got told I was picking up at the wrong site. Had to call and switch over my reservation and went from being charged $345 to $746 but they actually charged my card $993. Will be calling today to get my money back.
4.0 Okay10 May 2022
I like that pick up was easy. No upsetting pressure. I like that drop off was easy. Just drop off in the parking lot and hand the keys over to attendant. What made this experience really sour was the condition of the car. All, I mean every single seat back and front was heavily stained. The windows were so dirty we could not see well when the sun shone through. Truly not worth the money, which we know is too much these days.
6.0 Good9 May 2022
Kayak had me book for a rental car from a different site than the airport, which resulted in me needing to take a taxi off the airport to go get the rental car when there was a rental office at the airport. Then I had to arrange for a ride from the off site rental location to the airport. I also had to return the car hours before my flight because the rental office closed at 1:00 on Sundays.
2.0 Mediocre27 Apr. 2022
Kayak over booked as usual if it wasn't for Budget we would have never got a car get your algorithms together
10.0 Excellent25 Apr. 2022
Great car, great service.
10.0 Excellent16 Apr. 2022
The rep at the counter at Myrtle Beach was amazing! I wish I remember her name, as she made sure I was all set and made everything work.
6.0 Good2 Apr. 2022
The car is absolutely horrible and beat up
2.0 Mediocre15 Mar. 2022
Budget was closed when I got to the counter. They had no cars left. My flight was delayed, I spoke to customer service before hand and was told I had one full day so I’d be fine if delayed or I would have cenaceled my reservation
Unfortunately, pick up was not a great experience. It took over an hour and a half to be seen. The woman behind the desk looked so stressed out and there was no manager to assist her with the insane amount of people waiting.
10.0 Excellent4 May 2022
There could be a sign posted to state that for drop off you can just drop the keys off. Just to avoid the lines if any.
2.0 Mediocre14 Feb. 2022
Everything could have been better.
8.0 Excellent20 Dec. 2021
Fast. Great service for pick and drop off.
10.0 Excellent14 Dec. 2021
Did not like that I had to keep the car for the entire weekend. When I only needed to have it for two day. The daily price was high to rent.
3.9 Mediocre11 Oct. 2021
They did not have the car we order instead we were given a Jeep for my wife and both who are close to 70 and for the entire trip we are literally climbing in and out of this truck for our entire stay…… not good at all.
1.9 Horrible13 Jul. 2021
ONE person at counter who was training somebody else in. Waited in line for over 25 minutes for 2 people with more than 8 people in line behind me by time I got to counter. Zero urgency to get everyone taken care of. Didn’t have my vehicle until a manager appeared from the back and found that they did have a van for us. Wrong return date. Wrong return city. Showed them my confirmation email and was told I’d have to contact those people to get that price!! What?! Never again.
4.0 Okay4 Jul. 2021
More.help and better trained help. Even though I realized they were short handed, rhe team moved very slowly. Our line didn't move significantly for 1 hour. We Ubered to ehe hotel instead and I came back at 9 pm to get the car. One person in front of me and still took 50 minutes.
Vehicle was clean, burn gas real goodCould have been Cheaper
4.0 Okay7 Apr. 2021
The registration people were nice, but they had a new computer system and it took about 45 minutes to get our documents.They didn't have the vehicle I had requested and upgraded me to a truck, which was enormous to park and had no place to lock our luggage. The truck smelled like someone had smoked in it.
10.0 Excellent27 Jul. 2020
Staff were very kind and professional. The car was awesome!Nothing
2.0 Mediocre27 Oct. 2019
Staff was terrible and ended up getting a car from someone else
10.0 Excellent2 Oct. 2019
Staff was extremely friendly. Pick-up and drop off was very smooth.
8.4 Excellent2 Aug. 2019
Charged more after the fact without reason.
2.0 Mediocre23 Jul. 2019
N/aWhen I arrived I waited 15 minutes only to be told there was a 30-45 minute wait for a car even though I had a reservation. I was able to get a car within 10 at Hertz, so I canceled my Dollar reservation.
10.0 Excellent1 Jul. 2019
Counter person was very good/excellent. Friendly, efficient, professional.and well organized. A pleasure. Parking lot attendant weary and indifferent. Seemed inconvenienced to review small dent and scrape. Good car.Weather could have been cooler. Otherwise very good experience. Nissan Sentra had very slight irregularity with transmission. Overall good car.
10.0 Excellent22 May 2019
The girl who was working the counter was extremely pleasant and friendly
Great rental, poor serviceRental itself was great, clean, ran great. Great rental.On pick-up, they said I had booked the wrong location even though my reservation was for the correct location, which I showed them. The person ahead of me in line had the same problem. Also, when I dropped off the rental they tried to charge a weekly rate even though I had spoken with the agent at pick up about converting it back over to a daily rate after the rental was up (which was reflected in my contract). Although a manager corrected the problem after I showed her proof, the initial agent was incompetent and did not know what he was doing. The manager had to show him twice. Also, the parking attendant was rude at drop off until he realized that I was correct. Would probably not use national through kayak again- too much of a hassle when you are traveling!
10.0 Excellent22 Aug. 2017
National in myrtleWe were upgraded to a mini van at no additional cost, car was clean and comfortableDidn't know that prepaying for gas would be a bad idea, only used a quarter tank and paid for the whole thing
2.0 Mediocre21 Aug. 2017
horrible servicenothingi reserved a car ahead of time price and conformation code was received. price $313 and some change. i get there and they try to charge me $992 and some change for my car. was suppose to get a midsize car got stuck with a compact car and was there for almost 2 hrs waiting after i talked to the person at the desk.
5.2 Okay18 Jul. 2017
Sent to the WRONG AirportI like that I got a free upgrade and a reduced rate from the woman working the desk at Myrtle Beach International Airport. I presented her with my paperwork and the airport was the WRONG airport in Myrtle Beach (the private airport - Not MYR which is the airport code for the International Airport). The whole booking had to be cancelled, the insurance had to be cancelled and everything had to be rebooked.That the airport code for Myrtle Beach (MYR) is the incorrect booking code to get a car rental! Who came up with that idea?!
6.4 Good2 Jul. 2017
Quick returnThey make the return process quick and easy, the attendants are always really friendly.None
Looking to pick up a hire car after landing in Myrtle Beach? For travelers with flights to Myrtle Beach International Airport, you will find the hire car desks in the lobby of the main terminal, while the hire car lots are just adjacent to the airport.
Rainy season lasts from June to November, so drivers unused to strong rainstorms may want to be cautious if they are on the road during a storm. In general, the weather is not too much of a problem, but there is the occasional tropical storm that does come through. During such storms, it is best to wait out the weather because hydroplaning can be a worry.
Want to make the most out of your time in Myrtle Beach? Then make sure to rent a car. Myrtle Beach, like many cities in the U.S., was designed with cars in mind. While there is a trolley in the city, if you plan on visiting anything outside of the downtown core, you will need a vehicle. For instance, if you plan on taking a trip to some of the neighboring beaches like North Myrtle Beach, it is just a simple drive away -- assuming you’ve rented a car.
Myrtle Beach, though not the largest of cities, certainly has its fair share of traffic woes. Luckily for drivers, these traffic problems are largely confined to two primary rush hours in the morning and afternoon: from 7:00 a.m. to 9:00 a.m. and from 4:00 p.m. to 7:00 p.m. During those hours, the 501 in particular can become backed up and congested, as it runs through the center of Myrtle Beach and is one of the major outlets of the city.
Book your car hire in Myrtle Beach at least 6 weeks before your trip in order to get a below-average price
Compact car hires in Myrtle Beach are around 6% cheaper than other car types, on average
FAQs about hiring a car in Myrtle Beach
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Myrtle Beach are Alamo (8.5, 189 reviews), Enterprise (8.3, 158 reviews), and Payless (7.4, 85 reviews).
The average price of fuel in Myrtle Beach is $6.57 per litre over the past 30 days. Filling up a tank of fuel costs between $79 and $105, depending on the car size.
Compact (Kia Rio or similar) is the most frequently booked car hire type in Myrtle Beach.
A Compact car hire in Myrtle Beach costs $149 per day, on average.
A Intermediate car hire in Myrtle Beach costs $188 per day, on average.
A Full-size car hire in Myrtle Beach costs $152 per day, on average.
Myrtle Beach, like many towns and cities in the United States, is truly suitable for a wide range of vehicles. Whether you prefer large trucks and SUVs or sedans and compacts, both are perfectly appropriate in Myrtle Beach. Drivers will find the parking spaces in the downtown area to be spacious and appropriate for all vehicles as well.
In Myrtle Beach speed limits range from 25 mph to 55 mph on regular roads and up to 70 mph on interstates. For most of the urban area however, you can expect speeds of 25-30 mph in the downtown core and speeds of around 40 mph on the main arteries of the city. The 55 mph limits are mostly seen on two-lane county roads and streets leading to the peripheral areas of the city.
Parking is a breeze in Myrtle Beach as streetside parking and parking garages are highly available throughout the city. Parking is cheap as well, with most parking costing only a dollar or two per hour.