10.0 Excellent26 Oct. 2021
10.0 Excellent8 Aug. 2020
It was first time when rental staff explained everything in such detail way. There was no rush with car inspection. We walked around the car discussing what kind of scratches are under warranty and what to be aware of.I have no complaints.
10.0 Excellent2 Aug. 2018
Fastest/friendliest staff I've ever encountered!
9.6 Excellent27 Jun. 2018
Cameron at Nanaimo was very helpful with directions & local knowledge & he was a very pleasant person to deal with.
10.0 Excellent29 Aug. 2017
Excellent service!!The staff at both pickup and drop off locations were friendly, efficient and helpfull. We will be back!!
8.0 Excellent7 Jun. 2017
They came and pick us up at the ferry terminal, awsome
7.2 Good22 May 2017
Super niceThey had everything ready when we got there to pick it up, and the guy helping us was super nice.Not quite the car we expected to get, but if worked out fine. However, we had to take a taxi to get there, which was a little frustrating and expensive.
10.0 Excellent9 Dec. 2016
No extra charge!When the highway was closed completely due to a sinkhole, the company was understanding of the situation and chose not to charge us for the extra day due to circumstances.
6.0 Good6 Sep. 2016
Cheap rental for a long weekend but no airport shuThe car was great and customer service was excellent.They don't have an airport shuttle. They do help by meeting you half way to downtown Nanaimo when you arrive but it was still a $30 cab ride from the airport to the meeting point. It was a long weekend and they were closed when I arrived to drop off so I took a cab and ended up costing me another $60 to get back to the airport. The rental was cheap but expect to pay an extra $90 in cab fares.
9.6 Excellent20 Jul. 2016
Booked via Kayak. Went there in the am as planned (in fact one hr earlier). Great customer service. Car waiting. Picked it up and returned as planned. No complain.