Ontario car hire

Ontario car hire

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Ontario, CA, United States
12 Dec — 19 Dec
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Ontario, CA, United States
Sun 12/12
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Sun 19/12
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Ontario car hire information

Pick-up locationOntario
Car typesCompact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, People mover, Premium, Standard, Standard SUV
Hire locations32
Airport locations26
Popular agenciesThrifty, Alamo, Fox

Cheap car hire in Ontario

Economy$66/day
Compact$67/day
Intermediate$71/day
Standard$80/day
Full-size$75/day
People mover$99/day
Full-size SUV$115/day
Premium$90/day
Intermediate SUV$86/day
Standard SUV$99/day
Best prices found by KAYAK users in the past hours.

Ontario car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.5 Excellent (101 reviews)
1 location in Ontario
Alamo
Locations in Ontario
  • 8.6
  • 8.5
  • 8.4
  • 8.5
  • 8.4
Recent reviews
10.0 Excellent26 Oct. 2021
Everything was very good. Great customer service car was super clean and process was extremely easy.
10.0 Excellent27 Sep. 2021
Very simple process, start to end. Very clean, reliable rental car! My first time ever short term renting and I will only be going back to Alamo at Ontario Airport. Thanks to all that assisted with my rental!
10.0 Excellent30 Mar. 2021
Everything was good here.Everything was smooth like our other 50 rental times!
6.0 Good4 Mar. 2021
Car smell to dog and with dog hair on seats, rear tires barely legal tread, scary moment at rain driving due to rear aqua planning, stop to check tires and discover almost no tread on rear tires
2.0 Mediocre2 Jun. 2020
I wasn’t even able to rent the car. I reserved it online with an Apple credit card. When I was dropped off at the airport to pick up the car with the SAME CC I used to reserve it I was told I couldn’t rent it because they don’t take that CC. I had no ride home, no other CC’s. I was forced to use a different rental company that was more than twice the price. And the guy was a jerk about it to boot.Update your systems to take CC that online allows. It was a terrible inconvenience and put me in a financial bind considering I have to pay almost $400 more for a rental. I’m beyond disappointed.
10.0 Excellent14 Feb. 2020
New car, fast and easy check innothing comes to mind
10.0 Excellent10 Feb. 2020
The . Mini van was comfortable, had alot of space. Driver well. Cost was good too. I would buy this car.
4.4 Okay3 Jan. 2020
The person Sarah who I encountered at Alamo was rude and refused my reservation!! The reason given was that the reservation was made within 24 hrs and it was not! There was no options given to us by her not until we contacted the 800 number and asked for a supervisor we got our reservation! Also we had booked for 3 days and set the return of the vehicle to 12 midnight and Sarah change it 948am! Extremely dissatisfied with AlamoBetter friendly customer service by Sarah as she definitely wasn’t a happy camper
9.6 Excellent19 Dec. 2019
Couldn't have been easier and friendlier,both on pickup and dropoff.
8.0 Excellent1 Dec. 2019
The staff was accommodating.The price could have been better.
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Rated no. 2
Enterprise
7.9 Good (114 reviews)
3 locations in Ontario
Enterprise
Locations in Ontario
  • 7.9
  • 8
  • 7.9
  • 7.8
  • 7.9
Recent reviews
1.9 Horrible18 Oct. 2021
Car was not ready. Had to wait almost 45 minutes until another customer returned a vehicle. It caused my party to have to use Lyft because I wasn’t able to drive them to our destination. It was the entire reason I rented the car. Very disappointed yes with the experience.
10.0 Excellent12 Oct. 2021
Enterprise switches my reservation from Ontario downtown to the airport which was helpful.
7.9 Good5 Oct. 2021
When I got to the site to pick up the car, the agent asked me what kind of car I'd wanted and almost made me think that they didn't have the car I ordered. It was just a bit odd. Once I got in the car, I noticed that the gas tank was just over half full and that the windshield washer fluid light was on. I've never gotten a rental car with less than a full tank of gas. I took a photo of this and called the office. I was told that it "should" be noted that the tank was only half full and that I didn't need to worry about low windshield washer fluid - he thought he'd had water added earlier. When I went to use it, it wasn't low, it was empty. We filled the gas tank before dropping it off and let the drop off agent know that the windshield washer fluid was empty. Overall, it was not a bad experience, but it was not stellar.
10.0 Excellent12 Aug. 2021
Nothing! This team rocks..Thorough, Professional, Outstanding Customer Service! MIKE B
1.9 Horrible4 Aug. 2021
Racist manger @ enterprise they took my deposit and accused me and my family of smoking in there rental with our new born baby and called the police on us
1.9 Horrible20 Jul. 2021
they called last minute to inform me that the car was not available. :(
1.9 Horrible11 Jul. 2021
NEVER, EVER AGAIN. After a hell of a travel day with my 9 month old and 3 year old, Enterprise were unwilling to help me out after finding out that apparently Priceline booked me a car at the wrong "Ontario, California location". I was told "Good luck" getting to this location from where I was taken by the airport shuttle. I had NO WAY of getting to the "correct" location. I called the "correct location" and got hung up on THREE TIMES until finally someone answered and THEN suggested that I get myself a Lyft over there. How the hell was I supposed to do that with two children?! Complete strangers renting from the Airport Drive location overheard me and had enough kindness, empathy, and compassion to offer me a ride to the other location, and yet the Enterprise employees here did NOTHING. I am beyond furious! Not to mention, I couldn't cancel because their policy stated that it was non-transferable and non-refundable. So I basically would have been out over $500 if I just decided to say, "Screw it." The cherry on top when I finally arrived at the "correct location" was that I was given a car with an empty gas tank! UNBELIEVABLE! DO NOT RENT FROM THIS LOCATION, NOR THIS COMPANY. NEVER AGAIN.
2.0 Mediocre8 Jun. 2021
NothingThe overall experience. It was a nightmare and will never be going through this again.
2.0 Mediocre26 May 2021
I did appreciate the ease of this rental. To be be honest I didn’t get a chance to really evaluate this .There was confusion , possibly my lack of understanding on how these work. My confirmation said date of pickup and 12 pm. Then it said fate of drop off 12pm I incorrectly assumed this was a predesignated time to pick up. I was wrong in that this time was time of closure. Very frustrating. Did say this anywhere time of closure. Maybe this needs to be clearer for those of us who don’t use these sites on a regular basis.
2.0 Mediocre25 May 2021
They could’ve actually had a car that I reserved instead of calling me an hour before pickup saying they don’t have ANY cars available all day.
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Rated no. 3
Budget
7.3 Good (103 reviews)
2 locations in Ontario
Budget
Locations in Ontario
  • 7.6
  • 7.7
  • 7.3
  • 7.3
  • 7.1
Recent reviews
10.0 Excellent28 Nov. 2021
Fast, easy, and pleasant!
1.9 Horrible18 Sep. 2021
Added $100 to the charges in the reservation
1.9 Horrible6 Sep. 2021
The battery died three times during the 6 days we had the car. The process to get a new car was very lengthy and difficult.
3.9 Mediocre26 Aug. 2021
Budget didn't explain that Avis and Budget are the same company. This resulted in 20 minutes driving around the drop-off garage trying to understand where to leave the car, as well as 30 minutes on the phone with two separate Budget agents who had no idea where to leave the car and didn't mention that "Avis" is the same company. It was a very confusing and unhappy experience.
3.9 Mediocre15 Aug. 2021
I liked how the car smelled like a blunt. It was good for my 5 year old with asthma.
7.9 Good4 Aug. 2021
The pick up drop off was a breeze….. I could not find my phone and the lost and found IS OF “NO” HELP… sucks … does not return calls!!!!!!!
1.9 Horrible25 Jun. 2021
We entered the pick up/drop off locations online and we we’re provided a price quote. We called customer service to confirm our reservation a few days before our trip and everything was ok. We got to the counter and the agent told us the van would be $1000+ more than our original quote because we had a different drop off location. We needed the van so we had to book it anyways. But they shouldn’t be able to switch things up on the customer like they did. Not cool.
6.0 Good24 May 2021
Fast track pick upThe check engine light came on and air in tires light.
4.0 Okay13 Apr. 2021
The staff needs to be more understanding and hospitable to guest.
2.0 Mediocre29 Mar. 2021
The representative on the return if the automobile was rude, condescending and telling us that we were lying. We were told by the representative while renting that we could return an hour late and we made sure we asked that again to avoid late fees or at worse paying for another day. The cars AC did not function and we given an invoice to pay for another extra day. Worst customer service I have experienced.
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Rated no. 4
Hertz
6.9 Good (175 reviews)
2 locations in Ontario
Hertz
Locations in Ontario
  • 7.2
  • 7.1
  • 6.7
  • 6.5
  • 7
Recent reviews
5.9 Okay31 Aug. 2021
It took a long time to get the car when I arrived. I felt that they were understaffed. It took about 10-15 mins a person to check in.
7.9 Good14 Aug. 2021
It took about 10-15 minutes to get helped because phone calls seemed to be a priority. However, once I was finally served, the process was seamless and the service was excellent.
2.0 Mediocre8 Jul. 2021
My issue here wasn't hertz it was kayak.The issue was, i booked a car online through kayak at hertz. I took a taxi to the location, come to find out the location has been closed for months. I called Kayak and couldn't get a representative on the phone but instead was forwarded to hertz through prompts. Honestly, i will not use Kayak again for renting a car.
10.0 Excellent22 Jun. 2021
Wonderful customer service! I accidentally reserved a car at a location other than the airport. When I found out and called the location I had rented it from,, Ricardo brought car over to me at the airport! I will rent from them again. Also Kayak got me a much better price than their listed prices.
2.0 Mediocre21 Jun. 2021
The only experience that was good was returning the car to the airport where I received some sympathy for the horrendous experience we had with this rental.Go direct through the rental car company, not a 3rd party like Kayak. They offered a deal at Ontario Airport and when we got to the Hertz counter (after waiting about an hour in line) we were told the car was not there, it was rented through the Hertz a couple of miles away. We had to take a Lyft to the other location just to find they had moved their office (nobody told us), but the Lyft driver had another fare and took off leaving us at a seedy business park in 105 degree heat. After a 2nd Lyft, we finally made it to the off site office, just to have to wait an additional hour for our crappy car that had nearly 50k miles on it. We had a 10 am reservation, and we're just getting on the road at 2:30 pm. Nothing was done to make up for our experience, and the only sympathy we got was from the airport Hertz attendant when we returned the car. I have rented countless cars over the last 35 years, and this was the worst experience I have ever had.
4.0 Okay25 May 2021
Nice carTerrible pickup and drop off. Had to cab to offsite location for $25. Had to return car to airport after arriving back at offsite location and was charged another $10.70 in airport fees. Tried to call offsite location but phone was not working. Called 11 times before getting through
10.0 Excellent15 May 2021
After our excellent experience at this rental agency, we will continue to book here whenever we fly in to Ontario airport. In addition to providing efficient and professional customer service, the staff was exceptionally friendly and helpful. The car was clean and well-maintained. Rental cost was considerably cheaper than the on Airport location. I will definitely recommend the staff to my family and friends. Very pleased with the complimentary drop-off service back to the airport after returning the car.I booked at this agency thinking it was on Airport. However, It’s only 2 miles away and once we got there, the level of customer service and friendliness of the staff was totally worth the minor inconvenience. One customer arrived after us and said that it was a $15 cab ride including tip from the airport.
2.0 Mediocre2 May 2021
Clean inside of car . Smelled like smoke
4.0 Okay25 Mar. 2021
I did not like it at all. It was a fiasco. The staff seemed to be helpful, but then again they were not. I rented a car at the Ontario airport, or so I thought, because that was the location I put in my search, and that is the location that came up. It turned out that the actual rental lot was some 2+ miles from the airport rental location, with NO shuttle bus service. The lady at Ontario was able to assign me a car out of the airport lot, but told me that she could not modify the return location. I would have to return the car to the Jurupa location, or I pay another $70 something dollars. Once I dropped the car at the Jurupa lot, I would then have to hire a taxi or another cab to get to the airport itself, since there is no public transportation or shuttle between the two places--so why did I not just pay for the $70 difference? the lady told me at the counter. After I picked up a car at the airport, I drove to the Jurupa street lot, talked to the other staff person there, he typed something in the computer and said that he had modified my reservation: I could return the car to the airport lot, and told me that my fee was waived. But that was not so. When I returned the car to the airport lot today, there was no trace of the change of reservation and no waiving of the fees.The first car I was assigned had only half the plate--the other half was broken off--and the front seat was stuck in the most forward position, so the passenger's legs would not fit. The second car--an intermediate--was just passable, had 50,000 miles on it, and no floormats.
2.0 Mediocre8 Dec. 2020
Nothing about dealing with them was pleasantDrop box for keys for dropping off after hours
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Rated no. 5
Fox
5.9 Okay (259 reviews)
1 location in Ontario
Fox
Locations in Ontario
  • 6.2
  • 6.2
  • 5.8
  • 5.7
  • 6.1
Recent reviews
2.0 Mediocre27 Nov. 2021
Reserved a car and even though I arrived 2 hours after my reservation time, they said there were no cars of that type or anything similar. The only option they gave me was to "upgrade" to a jeep or minivan and pay the extra cost at a "discount" or potentially wait 4 hours for the car I had initially booked. I would never use this company again.
2.0 Mediocre24 Nov. 2021
Total bait and switch.
5.9 Okay9 Sep. 2021
We rented through CarRental (Kayak) who never forwarded our $308.16 deposit (charged when we booked the car in April) and so had to pay considerably more than expected. Our complaint and request for a refund from CarRental was brushed off. Too bad because FOX was fine but caught in the middle. We'll never use either service again.
3.9 Mediocre14 Aug. 2021
They did not have the car I reserved online and was only given options to way costlier vehicles. I would nor recommend this place, go elsewhere.
3.9 Mediocre10 Aug. 2021
Our flight was seriously delayed and I was given incorrect pickup information when I called to inform the FOX office of the delay. When I showed up to pick the car up, my reservation had been cancelled, and I had to reinstate, which incurred extra costs. The car was new, with low mileage, but was the worst rental I have ever had. While the service agent was okay, he insisted I was wrong about the pickup info, and I don't think that is good customer service. In this case they should have checked their 'recorded call' to learn of their error. I had a flat tire on the highway, and the claims office has been communicative, so we will see if we are reimbursed in a timely way for the tire I had to purchase.
7.9 Good17 Jul. 2021
The only thing difficult for me was having to transfer to another shuttle and go further away to pick up rental car. Need to be sure to allow extra time for pick up and delivery of vehicle. Otherwise everything went very smoothly.
1.9 Horrible12 Jul. 2021
Never rent from Fox in Ontario. You have to take two buses to get there and then you spend 45 waiting even though there is no one there.
8.0 Excellent26 Jun. 2021
N/A
10.0 Excellent15 Jun. 2021
Well worth the extra shuttle to the off site rental location. Also a very timely shuttle at 5:45 am to get us back to the airport in time for our flight.
2.0 Mediocre10 May 2021
The worst experience I've had renting a car. When I got there they said my reservation was cancelled but for 60 extra dollars they'd have a car for me. I spent countless hours on the phone getting absolutely nowhere except for the fact that they were going to do nothing about their mistake.They could have had technology that communicates with the other systems more efficiently. How can one site confirm the reservation the day before, and, when I arrive Fox's system is claiming it was cancelled. Never again!!!!
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Rated no. 6
Dollar
7.7 Good (56 reviews)
1 location in Ontario
Dollar
Locations in Ontario
  • 8
  • 7.9
  • 7.7
  • 7.6
  • 7.6
Recent reviews
10.0 Excellent18 Oct. 2021
Everything went smoothly from start to finish. I was slightly hesitant to use Dollar based on other reviews, but it was great. Check-in was through the Hertz counter but there were only a couple people in line. Drop off only took about 2 minutes and that was because I told them about a small problem with the car (warning light).
8.0 Excellent4 Jul. 2021
The staff was very friendly!The smell of the car was really bad, especially when first turning on the AC.
8.0 Excellent4 May 2021
The process, and light traffic of people at the airport, made it a breeze.Not getting surprised by additional charges above what was agreed would have been optimal. Poor foresight on rental companies should not translate to customer pain. Bad business.
2.0 Mediocre3 Apr. 2021
The manager at the chino hills location for Avis ‏was a big help. Otherwise the service was horrible and I will never use Avis again. I will use them as an example of bait and switch.Almost everything. Avis is horrible. Thanks to Kayak for providing a good option. I would not take the insurance again as it does not ‏cover the entire replacement cost of the vehicle. Lesson learned to take your insirance option. Slick marketing though.
10.0 Excellent26 Nov. 2020
Helping me with accommodations to drop off the car at different location
8.0 Excellent8 Oct. 2020
Friendly staff, easy entry sequence and faststill need a receipt for my employer.
10.0 Excellent5 Oct. 2020
The Dodge Grand Caravan was not Bluetooth equipped, so that was a challenge. Other than that it was an excellent vehicle, spacious and comfortable and traveled the distance well.
2.0 Mediocre5 Oct. 2020
The staff was friendly when they told me I could not pick up the rental because according to them the bank I have used for the last 5 years is not a "real bank" to them. Then I tried to add my second driver which I was told was free on the website and they wouldn't let me do that. So I never received my rental car.Communicate that Chime bank cards are Not accepted so then I know to have a second driver registered who has another bank card.
9.2 Excellent6 Aug. 2019
Loved the suburbanThe pickup could’ve been a little more smooth. The gal wasn’t very responsive and a of mind friend got another car for our group which wasn’t clean and had a broken chair. She didn't communicate very well and left us to wonder what was going on before she cane back 15-20 minutes later.
7.6 Good5 Jul. 2019
The vehicleCustomer service. Very dry and didn't explain more details on what could happen if I dropped off the car at a later time .
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Rated no. 7
Thrifty
7.4 Good (60 reviews)
1 location in Ontario
Thrifty
Locations in Ontario
  • 7.7
  • 7.6
  • 7.3
  • 7.2
  • 7.1
Recent reviews
1.9 Horrible2 Aug. 2021
The car I reserved throw you with a conformation !!! Thirty said you never had it reserved!!! I will never use your site & I will trash it , bad mouth it for ever you suck call me if you have the guts you ruined our trip!! Call me scott tucker 7143505181 I hope some top level Executive has the guts to call me!!!!
10.0 Excellent27 Jul. 2021
Great service just not enough staffing to attend
1.9 Horrible13 Jul. 2021
I didn't like the service I received. Get dropped off i go in give the lady my id and my PayPal card which you can run it as a credit or debit. She refused to run my card just because it said debit on it. When I made the reservations it said nothing about what payment they accepted not even cash. The lady pissed me off its 90 degrees outside. She didn't even bother to have a shuttle or anything. So I had to walk In the heat all the way home. I will never use Thrifty car rental ever again.
10.0 Excellent28 Jun. 2021
Everything
6.0 Good29 Dec. 2020
Drop off horrible. Not clear as to where. Internet told me 1 address, sign closed go to 2nd address, was wrong, finally 3rd location was right
10.0 Excellent6 Oct. 2020
Pick up was hassle free, drop off as well! Car was super clean. Cost of rental and operation stayed with our budget.
9.6 Excellent3 Aug. 2020
Yes thank you for thatTo have the car double check as when we picked up the car, it was low tire pressure and we had to put air in it before we reached home from the rental place.
6.4 Good2 Jun. 2020
The vehicle was great.Grace period to make a change cause sometimes we make mistakes at making the reservation and miss to enter the correct time. I tried calling as soon as I got my email confirmation that I made a mistake on the pick up time, I was screwed.
2.0 Mediocre16 Mar. 2020
Attempted to cancel for full refund due to coronavirus and you/expedia/thrifty wouldn't let me. Shame on you.
2.0 Mediocre18 Feb. 2020
communication. My flight was delayed one hour meaning it landed at 11:20pm. I was concerned that thrifty would be closed by then so I called to confirm that same day. The person who answered said that the counter would be open 30 minutes after the flight lands no matter how late. I arrived at the counter 20 minutes after landing (20 minutes after the arriving at the gate) and sure enough they were closed meaning I had to rent elsewhere. Very poor experience.
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Rated no. 8
Avis
7.3 Good (53 reviews)
2 locations in Ontario
Avis
Locations in Ontario
  • 7.6
  • 7.7
  • 7.2
  • 7.2
  • 7.2
Recent reviews
2.0 Mediocre23 Nov. 2021
The car engine light turn on, on my way to Palm Springs. The engined stalled twice. I had to turn it off before it got going again.
1.9 Horrible2 Sep. 2021
There was clear confusion about multiple Avis locations --the reservation was NOT at the airport. Thankfully, the excellent Avis guy at the airport location saved the day
1.9 Horrible20 Jul. 2021
NOT HONEST! THEY TRIED TO CHARGE ME A CANCELLATION FEE, FOR A VEHICLE THEY LIED ABOUT, AND DIDNT HAVE IN THEIR INVENTORY.
10.0 Excellent23 Jun. 2021
Friendly staff. Easy and Quick process. Clean and new vehicle
1.9 Horrible23 Jun. 2021
Change the time but didn't tell me
5.9 Okay18 Jun. 2021
Didnt like having to have a credit check in lieu of credit card use. Check out was fine otherwise and fast. Car was not cleaned at all. Outside very dirty. Inside had toe prints on the passenger side windshield. Found used bottle of water and sausage jerky left from previous car renter inside middle compartment. Drop off was sketchy. Came inside this location and NO ONE was there. Knocked on various doors and could see into back area where time clock and break room resided. Waited 10 mins and was forced to leave keys on counter and take photos with time stamp as proof of prompt return. As I was leaving, Avis rental agent was pulling up in a car.
10.0 Excellent18 May 2021
Pick-up location was NOT at airport. It would be helpful to note that clearly in the reservation information
10.0 Excellent17 May 2021
Very friendly agent, car was perfectDrop off was a little confusing
2.0 Mediocre16 May 2021
The place was closed when we got there, no way to pick up a car.
2.0 Mediocre24 Apr. 2021
Customer service The professionalism of the supervisor The bald tires on the initial rental and the replacement. The price of the extension And finally the policy on Forgotten ID's for replacement car
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Rated no. 9
Payless
7.3 Good (80 reviews)
1 location in Ontario
Payless
Locations in Ontario
  • 7.5
  • 7.4
  • 7.1
  • 7.1
  • 7.6
Recent reviews
8.0 Excellent29 Nov. 2021
No issues
7.9 Good14 Oct. 2021
The shock of all the added fees were distressing based on the initial quote I received. I will not use them again
1.9 Horrible25 Aug. 2021
My deposit has still not been refunded and it’s been 10 days
5.9 Okay16 Aug. 2021
I like the busibess hours that allow for late pick up and drop offs. I did not like that there was no staff at the front payless counter and a few of us payless customers waited to be attended. I did not like that there is no one that goes ovee the car inspection with you before you take it. I had to drive it back, park,and return to the front desk to ask for a different vehicle because a check engine light was on, on the one I was given. Both vehicles were not that clean. It appears that they do not wash not disinfect them.
7.9 Good10 Aug. 2021
The car wasn’t washed it had water marks .
10.0 Excellent20 Jul. 2021
The lady at the counter was really super to work with. I'll come back for more service like that.
6.0 Good7 Jul. 2021
The staff (particularly Amina) was very friendly, and the drop off was easy and smooth.There was a 2-hour wait to get a car. Part of the problem was that, for much of the time, there was just one person behind the counter.
6.0 Good19 Oct. 2020
Inform the customer about the $250 deposit
10.0 Excellent29 Aug. 2020
Nice car. A few bucks less than others. Overall zero problems so I’m happy.
10.0 Excellent24 Aug. 2020
Efficient and fast service.keep up
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Rated no. 10
Economy Rent a Car
5.3 Okay (45 reviews)
1 location in Ontario
Economy Rent a Car
Locations in Ontario
  • 5.4
  • 5.6
  • 4.9
  • 5.2
  • 5.3
Recent reviews
8.4 Excellent8 Jan. 2020
The regidtrstrstion tags erre expired. No registration papers in the car. No receipt given. it was very sketchy.
10.0 Excellent24 Dec. 2019
The staff overall made my first experience well worth it.Honestly, there’s nothing that needs to be better.
4.8 Okay18 Nov. 2019
The car they gave us started to sputter with check engine light on within first 10 miles. Had to stop at a gas station and wait nearly an hour for them to bring us a new car. 2nd car worked without issue.
2.0 Mediocre20 May 2019
They dropped me off at another rental car companyProvide the vehicle I requested. I needed a convertible for my Nieces sweet 16 ordered and paid for when arrived all they had was hard tops and the lady at the front desk wanted me to drive to Santa Ana to pick one up the location of pick up was supposed to be at Ontario airport
4.4 Okay4 Apr. 2019
The car was dirty inside when I picked it up. On the first day of my rental the oil change light came on. It was also advertised as unlimited miles in 3 different places including my confirmation email. However, I was told I only had 150 miles a day when I picked it up. I had to pay for More miles.
2.0 Mediocre20 Mar. 2019
They are off site and had no way to get me there. I was told to wait for a shuttle and after an hour I canceled the reservation
2.0 Mediocre7 Jan. 2019
Terrible bad experienceWhen i did my reservation it said unlimited miles and when i went to pick up the car they told me it was only 185 miles per day so they charged me 20 dls more per day to be unlimited. Didn't like it at all
2.0 Mediocre23 Oct. 2018
NothingWe were charge one price online and when we arreive to pick the car up we were charge another $166 and they charge the deposit instead of putting it on hold The worst place ever you should read the reviews on yelp about this place 95%bad and everyone is complaining about the same thing they are taking people money never again I really wanted to contact the authorities to investigate this place
2.0 Mediocre13 Jun. 2018
Local driving only and extra fees were high.NothingLocal driving only and extra fees were high. Would've been helpful to find out before I got dropped off.
4.8 Okay28 Apr. 2018
Would not want to deal with them again.The car was in good condition and the shuttle bus arrived pretty fast.After I made the reservation, I logged in the website to double check all the information was correct but found out the booked dates shown on their website was totally off. Called the customer services and they insisted the reservation would have no problem. Not feeling comfortable with the booking, I requested cancellation but they refused to because I booked it through the third party website, Kayak. I was left with no choice but keeping my fingers crossed. The pick up place was not in the regular car rental area by the airport which they did not specify in the email. I was already at the car rental area then realized they are actually inside a small inn so had to call them whereas the local office number was not in the confirmation email so I had to call the main office of the company then got transferred. There was a tiny working station inside Folk Inn for pickup and drop-off. The staffs were ok but did not greet customers warmly. I had to wait for 20 minutes to talk to them even I already had reservation while the prior customer were having some insurance issue, all due to that they had only one computer working. The company also requires the customer to clean the car themsleves as there is a $100 fine even if you left a piece of paper in the car when returning. I am really amazed that the company is still running with this kind of service.
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Rated no. 11
NU Car
8.2 Excellent (3 reviews)
1 location in Ontario
NU Car
Locations in Ontario
  • 7.3
  • 9.3
  • 8
  • 8
  • 8.6
Recent reviews
6.0 Good13 Jun. 2018
Room for ImprovementCar ran well Shuttle to/from airport was easy Checkout was easyVery slow check in. Needed more employees at the counter No coordination with insurance purchased online - they could not find my policy number which added to the check out time. Car was obviously a smoker's car that they tried to cover up with deodorizer. Wasn't effective, car was unpleasant. After 5 days, they still have not refunded my deposit. Likely will not use this rental company again.
8.8 Excellent9 May 2018
Great valueNice people and great price.Car was almost empty when I got it. Also had no license plate so I was constantly worried I was going to get pulled over.
Rated no. 12
Airport Van
7.2 Good (29 reviews)
1 location in Ontario
Airport Van
Locations in Ontario
  • 7
  • 7.3
  • 7.3
  • 7.1
  • 7.5
Recent reviews
7.6 Good20 Jul. 2020
The rental price was very reasonable.Through KAYAK I was quoted "Unlimited Miles," however when I arrived to pick up the van, I was told that there was a 375 mi/day limit and that I would be charged $.45 for every additional mile. Apparently, there is a discrepancy between what KAYAK quotes and what AVR quotes - and the customer is responsible for uncovering that discrepancy. The address that I was given by KAYAK to pick-up the vehicle was incorrect... closed due to COVID-19. Luckily, there was someone at that closed location who was able to direct me to the proper address (which was only 2 miles away). The van was clean... sort of. There was a noticeable amount of sand in the carpets from the previous users who, most likely, went to the beach. In light of COVID-19, I was told that all the surfaces were sprayed with Lysol.
2.8 Mediocre30 Jun. 2020
The first van I picked up failed to start after I brought home and packed the van with my luggage. It took me about 30 minutes to reach someone to report the issue. I had to drive back to the location and exchanged out for another van. The overall experience was a bit frustrating.
2.0 Mediocre23 Jun. 2020
Horrible experience will never use AVR.For starters, I made a reservation and the office was never open. I waited 2 hours and called the number and no one ever answered or anything. Not even an apology or anything. I had to go to another agency and had to pay more because it was a same day reservation. So upset. Never using Kayak again either.
2.0 Mediocre22 Jun. 2020
When we went to pick up our van, no one was on property. My husband called the number provided. When a lady answered she stated they had no vans available and all reservations had been cancelled. She stated everyone was contacted the day before. I can assure you NOONE from any company contacted us to cancel our reservation. This was for our daughters ‘drive thru’ graduation so we could take our family to see her graduate. This company ruined that experience for her and our family. We spent the entire morning scrambling to find another van, ending up spending 400x the money. Our attorney is contacting this company. What a horrible experience. I would NEVER recommend such an unscrupulous business!The business should have honored their reservations. The corporate office should answer their phones and emails. I’ve yet to receive a response from their corporate office as to an explanation. Do Not Trust this rental company. We were not the only customer standing there.
2.0 Mediocre19 Jun. 2020
Absolutely nothing.This place was shuttered and in the ghetto and did not answer our many calls previous to and during our pick-up time. It is literally a shell of a rental company and a scam. We were left high and dry on a van rental for a family vacation and had to scramble to figure something else out for ourselves after we spent much time driving out to them and trying to get them to respond. Disappointed and angry!
10.0 Excellent7 Jun. 2020
Super easy super friendly great galThe cost Of the car insurance was very high regret getting it otherwise I was very happy and will use your company again in the future
3.6 Mediocre7 Jun. 2020
Wasn’t given instructions in after hours drop off.Could not get a hold of the location by phone. Out of 16 tries, they answered once.
4.4 Okay27 May 2020
The price was goodThe staff was not available upon pickup or drop off. The van was old and not clean.
2.0 Mediocre29 Mar. 2020
Should make booking ability unavailable or write on Yelp “Temporarily Closed”. Did not inform customer until the day of the booking that they’re closed. Caused much inconvenience!
10.0 Excellent17 Mar. 2020
Staff was very helpful. I had a dilemma and I needed to pick up the vehicle earlier than scheduled, Erika was able to make this happen. Upon return, Alicia was very personable and professional. I left my gate card in the rental vehicle and when I returned to pick it up she came curbside to give me the card. I was impressed with her all around customer service. In fact I was very impressed with the two ladies courtesy and professionalism in making this an excellent car rental experience. I will certainly use them again.
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Rated no. 13
National
6.8 Good (9 reviews)
1 location in Ontario
National
Locations in Ontario
  • 6.4
  • 7.3
  • 6.8
  • 7.3
  • 6.4
Recent reviews
2.0 Mediocre24 Oct. 2021
The car was unsafe and should be taken off the road. Tire pressure warning signals were visible, no wiper fluid, back end was noisy and rattling. Car reeked of cigarettes.
7.9 Good15 Aug. 2021
The first car we were shown smelled like a smoker had been camped in it for a month. But then we were given a Nissan Murano which was much nicer than the Toyota Rav4 we had requested. We had a great road trip!
10.0 Excellent22 Nov. 2016
I was greeted cheerfully and finished with everything quickly. The woman helping me signed me up for the Emerald Club and made things very enjoyable.The only thing I didn't like, was hard it was to pick a car.
2.0 Mediocre7 Nov. 2016
They over. Barged me
10.0 Excellent27 Oct. 2016
DROP OFF IS ALWAYS POSITIVE WITH NATIONAL IN ONTARIO. PICKING UP THE CAR WAS FAQVORABLE
8.0 Excellent24 Aug. 2016
Helpful staff in Ontario airportShort, irritated staff in San Francisco airport, extra charges even though I asked multiple times if the fee was confirmed.
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United Auto Rental
2 locations in Ontario
United Auto Rental
Locations in Ontario
Recent reviews
ADDCAR RENTAL
1 location in Ontario
ADDCAR RENTAL
Locations in Ontario
Recent reviews
Allied
1 location in Ontario
Allied
Locations in Ontario
Recent reviews
Avr
1 location in Ontario
Avr
Locations in Ontario
Recent reviews
Eagle Rent A Car
1 location in Ontario
Eagle Rent A Car
Locations in Ontario
Recent reviews
Easirent
1 location in Ontario
Easirent
Locations in Ontario
Recent reviews
Europcar
1 location in Ontario
Europcar
Locations in Ontario
Recent reviews
Goldcar Rental SP
1 location in Ontario
Goldcar Rental SP
Locations in Ontario
Recent reviews
Rent-4-Less
1 location in Ontario
Rent-4-Less
Locations in Ontario
Recent reviews
Rhodium
1 location in Ontario
Rhodium
Locations in Ontario
Recent reviews
Sunnycars
1 location in Ontario
Sunnycars
Locations in Ontario
Recent reviews
Yesaway
1 location in Ontario
Yesaway
Locations in Ontario
Recent reviews
Zeeba Rent-A-Van
1 location in Ontario
Zeeba Rent-A-Van
Locations in Ontario
Recent reviews
1089 travellers who hired a car in Ontario gave the car agency they used an average rating of 7.0

Car hire locations in or near Ontario

Good to know

Most popular car type

Compact

When to book a car hire in Ontario

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Ontario

  • Like most cities in Canada, Ontario is designed for private vehicles. This means visitors to the city will be much better off renting a car than relying on public transportation to get around. This is especially the case if you plan to visit one of the state or national parks neighboring the city, like San Bernardino National Forest, which is just 56 miles away and would be nearly unreachable without a car at your disposal.
  • If you are like most travelers renting a car, the first step of your journey post-flight is to pick up your hire car. For those landing at Ontario International Airport, you can reach the airport’s hire car center by taking one of the 24/7 shuttle buses departing from outside of the main terminal.
  • The hills and mountains around Ontario are some of the natural highlights of any trip to the city, but what happens when you are on a narrow mountain road, you meet another car, and neither of you can pass by each other? In cases like this, as uncommon as they may be, the vehicle that is facing downhill must yield to the uphill facing driver and back up to make room for the other car. The reason for this is that the downhill-facing car has (at least theoretically) greater control and maneuverability.
  • Ontario, similar to much of California, faces a bit of a daily rush hour during the work week. The morning rush hour can be expected to pick up around 7:00 a.m. and lasts until 8:30 a.m., while the afternoon rush hour lasts from 4:00 p.m. to 6:00 p.m. However, the rush hour traffic is actually quite mild, so visitors and commuters alike won’t have much to worry about.
  • Book your car hire in Ontario at least 1 day before your trip in order to get a below-average price
  • Compact car hires in Ontario are around 9% cheaper than other car types, on average

FAQs about hiring a car in Ontario