Overview

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The Willows Hotel

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555 West Surf Street, Chicago, IL 60657, United States
+1 773 528 8400

$153+

The Willows Hotel
Sun 21/1
Mon 22/1

Overall guest ratings

8.2/10 Excellent
based on 838 reviews

Review highlights

  • 9.5
  • 9.3
  • 4.7
  • 4.3

Good to know

  • Friendly atmosphere
  • Great shopping

Nearby

  • 1.7 km Lincoln Park Zoo
  • 1.9 km Wrigley Field
  • 2.7 km Graceland Cemetery
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About

Location. In Chicago's Lakeview neighborhood, The Willows Hotel is under a mile from Peggy Notebaert Nature Museum and about 1 mile from the Lincon Park Zoo. Wrigley Field is a mile and a half away. A host of other recreational activities are located nearby, including sailing, golf, and biking trails.

Hotel Features. Dating back to 1906, this historic Lakeview hotel has a traditional European feel. The airy lobby features patterned wall coverings, French reproduction furnishings in rich fabrics, and a wood-burning fireplace. Continental breakfast, wireless Internet access, and use a nearby fitness center are complimentary. The 24-hour front desk includes a safe deposit box. The staff can arrange concierge services. This is a smoke-free property.

Guestrooms. With textured walls, crown molding, and elegant furniture, the Willows Hotel's 55 guestrooms offer French Victorian ambience. Cookies are served daily during Evening Social Hour. Televisions are equipped with satellite channels. Wireless Internet access is complimentary. Bathrooms offer shower/tub combinations, bathrobes, makeup/shaving mirrors, and hair dryers. Additional amenities include air conditioning and windows that open. Refrigerators and cribs (infant beds) are available on request. All guestrooms at The Willows Hotel are non-smoking.

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Amenities

  • Complimentary breakfast
  • Free Wi-Fi
  • Internet
  • Laundry service
  • No smoking
  • Air-conditioned
  • 24 Hour Front Desk
  • Safe
  • Storage available
  • Concierge service
  • Laundry facilities
  • Pets not allowed
  • Parking (surcharge)
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Reviews

Guest reviews

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Couples
Families
Business
Solo

Overall rating

8.2 Excellent
Based on 838 reviews

Service
9.5

Location
9.3

Breakfast
6.8

WiFi
5.8

Vibe
5.3

Comfort
5.2

Room
4.7

Amenities
4.3

Overall rating

8.5 Excellent
Based on 402 reviews

Service
9.6

Location
9.4

Breakfast
6.7

Vibe
5.7

Comfort
5.4

Room
4.9

Amenities
4.6

Overall rating

8.3 Excellent
Based on 368 reviews

Service
9.7

Location
9.2

Food
8.7

Breakfast
7.0

Comfort
5.5

Room
5.4

Amenities
4.6

Overall rating

8.4 Excellent
Based on 41 reviews

Service
9.2

Location
9.0

Vibe
5.8

Room
4.7

Overall rating

8.1 Excellent
Based on 25 reviews

Location
9.4

Comfort
5.1

Room
4.3

Recent reviews

Find reviews that mention:
staff was friendly
old hotel
great location
small room
room was tiny
continental breakfast
shops and eating
downtown chicago
lincoln park
noise from the hallway
lack of cleanliness
radiator heat
step above continental
coffee and fruit
bottle of champagne
low water pressure
garbage trucks
need a freshen
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