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4 locations in Chinatown
Filters
Reviews
2.0 Poor
Nov 2023
2.0 Poor
Oct 2023
4.0 Mediocre
June 2021
Pros:
The car was like new, no issues.Cons:
Why was I allowed to book a drop-off location that was closed on Memorial Day? The person at the Avis counter made ME call Avis to find a solution. The car also didn't have a full tank of gas.10.0 Wonderful
Feb 2021
Cons:
Car had a bit of an odor that wasn’t initially evident, just had it for a day and they were receptive to my comment upon return.7.2 Good
Aug 2020
Pros:
The pickup spot was changed to a spot much further away from the one I had booked. And that site closed 2 hours earlier than my rental ended, requiring me to make another trip back this morning to drop off the keys.Cons:
See above10.0 Wonderful
July 2019
Pros:
In and out, great efficiency with the vehicle, great staff, nothing more to ask for.Cons:
Closing hours or maybe add a Dropbox3 locations in Chinatown
Filters
Reviews
2.0 Poor
Oct 2022
2.0 Poor
May 2022
5.6 Fair
Aug 2019
Pros:
Drop off - including adjustment - was easy.Cons:
Car smelled like cigarette smoke. Gross.2.0 Poor
July 2019
Pros:
.....Cons:
.....5.6 Fair
Apr 2019
Pros:
Pickup was seamless.Cons:
A car accident caused me to get stuck in traffic that caused me to be an hour late, and they charged me for a whole extra day.2.4 Poor
Dec 2018
Pros:
Not a whole lotCons:
Questionable Brown (coffee?) stain all over the ceiling of the car. Cdr smelled like cigarettes. EZ-pass stopped working halfway through the trip. Most expensive rental I’ve ever had, and it was the most disgusting so far. And I’ve beeb renting for awhile.One location in Chinatown
Filters
Reviews
2.0 Poor
Sept 2020
Pros:
They washed itCons:
They only had a pickup truck available8.4 Very Good
July 2019
Cons:
The insurance booking online was a bit misleading as we purchased online insurance and then purchased insurance at enterprise as we thought we had purchased this already.6.0 Okay
Mar 2017
Pros:
The staf was very kind and helpful. they were exceptionally trying to provide a professional service.Cons:
1- i have reserved a car for a certain price through the web. but on pickup i realized it is not including any type of basic insurance. ended up doubling the rent price i intended to pay. this has made the whole deal very expensive and worthwhile. 2- the car was not as clean.7.2 Good
Feb 2017
Pros:
People are friendly and helpful. Usually a quick in and out and everything is digital. Car got dinged somehow and they took me for $500 on some minor scrapes to the wheel well that are barely noticeable, but that's to be expected in a rental car honestly.Cons:
No EZPass. Not having EZPass is trash for a long drive esp anything in this area b/c there are tolls everywhere. Hyundai Sonata for a full size car is a bit ehhh. Car kinda sucked even though it was brand new.2.0 Poor
Jan 2017
Pros:
NothingCons:
My reservation was for 12:00, but when I arrived at the office the location was closed despite the sign saying the office would be open. I received no communication about an early closing from Enterprise or Kayak. There were two other customers outside with the same problem. To make matters worse, a car of 3 Enterprise employees were out front of the store and seriously peeled out when asked to help. I had to take a taxi to the airport and pay much more money for a last minute rental. I asked if Enterprise would comp the difference and was told I could file for up to $50 compensation, which isn't close to the extra amount I spent.6.0 Okay
Oct 2016
Cons:
The car was supposed to have been picked up at the Philadelphia airport. But, in reality, it was at another nearby Enterprise sight. This caused the cost for the car to be much higher than the original quote !! This was not the fault of Enterprise, but of the booking agent Subtle deception !!2 locations in Chinatown
Filters
Reviews
2.0 Poor
Nov 2023
8.8 Very Good
May 2019
Pros:
Pickup was a little bit of a wait but it was Center City on a Friday afternoon, so it was understandable.Cons:
Upon return I was hassled by a member of the hotel valet staff when dropping off the vehicle; the valet staff thought it would be funny to insist that I was in the wrong place and there was no Hertz at this location. I was frustrated by this experience and informed the attendant at the counter.2.0 Poor
June 2018
Cons:
When I rented this car I didn't realize the pick up location was off site from Philadelphia International. I immediately canceled the reservation.Though the rental fee has not been charged to my credit card, a pending fee has lingered for 13 days. It needs to come off immediately.5.6 Fair
Apr 2018
Cons:
Smelled like smoke5.2 Fair
Oct 2016
Cons:
Being from California, I was completely unfamiliar with central Philadelphia so when the drop off address is WRONG and also doesn't specify that it's not a Hertz, but instead a Marriott valet, that can cause quite the stress before a flight. Needless to say, I got lost. At drop off I was rushed and left my pillow in the back seat unknowingly- you would think the man who took the car would say something to me, but he didn't..oh well.2.0 Poor
Sept 2023
Yes. Based on our information, THRIFTY in Southwest Philadelphia is the cheapest car hire location in Philadelphia. It is located at 1 Arrivals Road.
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