Philadelphia car hire

Philadelphia car hire

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Philadelphia, PA, United States
4 Nov — 11 Nov
Same drop-off
Philadelphia, PA, United States
Thu 4/11
Noon
Thu 11/11
Noon
Driver's age:

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Philadelphia car hire information

Pick-up locationPhiladelphia
Hire locations73
Airport locations20

Philadelphia car hire reviews and directory

From $92/dayRated no. 1
Alamo
Best rated
8.6 Excellent (466 reviews)
2 locations in Philadelphia
Alamo
Locations in Philadelphia
  • 8.7
  • 8.7
  • 8.5
  • 8.5
  • 8.5
Recent reviews
8.0 Excellent21 Oct. 2021
Be aware that there may be extra optional charges - toll pass, etc.
10.0 Excellent11 Oct. 2021
Great service
10.0 Excellent10 Sep. 2021
Maybe it was just me, but the drop off was a little confusing with Alamo being the last one and I think I just missed where to turn in the first time.
10.0 Excellent31 May 2021
Staff was outstanding at dropoffNothing. Everything was great
6.0 Good12 Apr. 2021
There was nothing over and above what was reasonably expected of such a transaction.I requested to extend the rental period, however, the customer "service" person stated the rate for the days during the extension was twice the rate I had for the initial rental. He could do absolutely zero, nothing, utterly not empowered as a frontline customer facing representative to even attempt to make it feasible for me let alone achieve "customer delight." When ending the call the representative asked if he could do anything else for me, I responded, "No, your competitor is going to." The representative had no response other than to read the script on his screen and say, "Thank you, have a nice day." A bot has more decision making power and understanding. I went to an Alamo competitor, rented for an extended period of time and started a corporate account with that competitor. And that's how easy it is to loose the lifetime value of a customer. You can do better.
2.0 Mediocre17 Feb. 2021
Staff was friendlyHaving a vehicle when arriving Having a vehicle that works Doing oil change instead of having client deal with the light and consistent warning signal Change windshield wiper so i dont have too!!
8.0 Excellent21 Dec. 2020
drop off easy, nice staffvery expensive
2.0 Mediocre30 Nov. 2020
Staff was rude when I questioned 50% increase in price versus quote from Kayak.
8.8 Excellent21 Oct. 2020
I loved picking out our car and the fast drop off and shuttle.Arriving only one person was working to get people to cars, which caused a bottleneck, despite that one person being great!
2.0 Mediocre20 Oct. 2020
Not muchPick up was ridiculous we had to wait In The rain to be picked up to be taken for our rental car Overpriced for what we got
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Rated no. 2
Enterprise
7.9 Good (182 reviews)
18 locations in Philadelphia
Enterprise
Locations in Philadelphia
  • 8.1
  • 8
  • 7.8
  • 7.8
  • 7.7
Recent reviews
7.9 Good17 Oct. 2021
While I didn’t actually rent a car through Enterprise, they were kind enough to give me a call on Thursday (before my Saturday reservation) to verify pick and to remind me they closed at 1 pm. That was a little confusing as my plane did not arrive until 12:50 and if it was delayed at all they would be closed before I got there. Even though I requested a car for the airport my reservation was changed to a downtown location. That would not work out at all. Had to reserve another car with a different company. Thank goodness I did not pay in advance.
1.9 Horrible28 Sep. 2021
Enterprise said they never received all of my my information just my name and the morning of my appointment I called them to say I was on my way only to find out they didn’t have the car I reserved and was sold out completely.
1.9 Horrible25 Sep. 2021
They cancelled my reservation an hour before I was supposed to pick up and then had no cars available anywhere in my area, so told me I was on my own. Customer service and the pick-up location kept sending me back and forth, blaming each other. I ended up stranded for the entire weekend. It was awful.
5.6 Okay23 Nov. 2020
The staff was very good- they were well organized and working hard. There were lots of customers for limited staff. They were efficient and did their jobs well - there was no time for niceties other than polite service. They were inconsistent in enforcing the rule about "only the renter may come in the building". As a result my wife stood in the cold and watched other couples inside who elected not to comply with the stated rules. The car I got was adequate and functioned fine but was quite expensive (modest car- pretty high rate 140/2 days- tiny Hyundai) so it was adequate but not outstanding value. Return process was highly effective with good speed and no glitches. Again-staff is excellent. Overall- competent but modest value and inconsistent adherence to rules.Standardize adherence to rules. More staff on busy days. More product selection.
2.0 Mediocre26 Oct. 2020
no, they were not helpful and they were misleading. Apparently they required an airline confirmation as we were paying with a debit card. 3 trips walking to the rental building in the rain the story changed slightly each time as far as what was need. never got the car and will certainly let all know that the Enterprise holding rental companies are incompetant.FIre the entire staff at the Philadelphia airport and hire a staff of concerned workers who work hard to keep their job and seek improvement, not the type that is hired and they feel entitled.
4.8 Okay20 Oct. 2020
The staff were decent. they were friendly and somewhat understanding. The car I received was not the car reserved. and the car received had a horrible odor that the staff tried to convince me of cleaning products. IT WAS NOT!!!! and it smelled so bad the whole trip i had to personally buy air fresheners. Literally!!!! and i know some of my stuff smelled like the car after a few hours. NO GOOD!!!!!!!!!I asked for a better smelling car before i took it off the lot and they convinced me that the smell would go away. No the smell didnt. Car ran smooth.... also it woulda been nice to have some gas in the car before leaving the lot too.
9.2 Excellent19 Oct. 2020
Drop off excellent and efficient. Shuttle service was excellent.Pickup was slightly slower than expected. 3 companies sharing one rental area delayed the process. Many clients were waiting in line.
9.2 Excellent10 Oct. 2020
The staff was very helpful, pleasant and informative. There was a little wait at pick up but nothing crazy. Drop off was in and out but overall the experience was excellent!Nothing!
2.0 Mediocre8 Oct. 2020
Didnt have a car I reserved, only a mini van and at an upcharge
10.0 Excellent5 Oct. 2020
The woman shae! She was so very nice beautiful and just willing to be helpful! She derserves a pay raise!
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From $32/dayRated no. 3
Avis
Cheapest deal
7 Good (126 reviews)
8 locations in Philadelphia
Avis
Locations in Philadelphia
  • 7.2
  • 7.4
  • 6.9
  • 6.8
  • 6.7
Recent reviews
1.9 Horrible28 Sep. 2021
Team member Rick could benefit from some soft skills training. I would not hire him if I had a business.
1.9 Horrible22 Sep. 2021
I waited over 90mins for a shuttle bus from terminal to car rental location and eventually had to pay an enterprise driver $20 to get to Avis desk.
1.9 Horrible14 Sep. 2021
Despite reservation, showed up and they had no cars. Guy made a whole line of people wait about 20 minutes while he helped someone else, before making this announcement. He was rude, unapologetic, and made no attempt at being helpful (also maskless indoors). NEVER rent from here if you can avoid it- it was a major headache.
7.9 Good7 Aug. 2021
Except for the first 2 cars that were assigned to me not being in the spots they were supposed to be - which added 20-30 minutes to my time at the Avis facility - things were good.
3.9 Mediocre12 Jul. 2021
The car agent picking up the car was rude and not helpful. I understand that she was busy however really not acceptable. Drop off was really good
10.0 Excellent7 Jun. 2021
More specific instructions on how to get to the facility. The rental facility was literally across from the arrival location but I was waiting for quite a while for a shuttle bus. I stopped one of the other companies buses and he told me I could walk to it faster than waiting for the bus.
4.0 Okay1 Jun. 2021
The car was like new, no issues.Why was I allowed to book a drop-off location that was closed on Memorial Day? The person at the Avis counter made ME call Avis to find a solution. The car also didn't have a full tank of gas.
2.0 Mediocre10 May 2021
NothingThe van never came to the airport and we had to walk to Avis,. Thent there were only two agents and we we #9 in line and that took an hour. The the car smelled terrible of smoke and there was bird mess all over the pasenger windshield. Upon the return thery were usin only one small bus to transport back to airport, a long line and again we had to walk back to the airport rather than wait the long time it wold have taken.
8.0 Excellent6 May 2021
Clean the car better
4.0 Okay26 Apr. 2021
Drop-off was easy.Pickup was extremely slow. One counter clerk for 20 customers.
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From $41/dayRated no. 4
Sixt
6.7 Good (166 reviews)
1 location in Philadelphia
Sixt
Locations in Philadelphia
  • 7
  • 7.2
  • 6.6
  • 6.4
  • 6.4
Recent reviews
4.0 Okay21 Oct. 2021
There was good and bad on the experience. The good - all the personnel were very pleasant to work with. We especially were impressed by the lady running the shuttle on the day we came into Philadelphia. She was very personable and engaging. The bad - the car we rented was in terrible condition. There were so many dents/dings/paint scratches, etc that it was hard to figure out if they were all listed when we rented the car. We noticed a huge crack in the windshield did not look like it had been marked and the attendant told us it was "in there". As we returned the car to the Newark location, they said it was not. We took pictures on the day we rented it and shared those with the claims department, but they have not indicated that we are OK. Bottom line - I know times are difficult to get cars, but frankly, that particular car should not even be offered on a rental lot. I felt like we rented from "Rent a Jalopy".
8.0 Excellent19 Oct. 2021
Customer service and shuttle service were excellent staff were very professional very polite will rent again only issue was the car was dirty.
10.0 Excellent11 Oct. 2021
Service was great. Philly airport is a little inconvenient as it’s outside airport. I was so happy with company but disappointed that next trip I can t rent from sixt as I’m landing after 7:30 pm
1.9 Horrible8 Sep. 2021
I had to pay 100$ to cancel my reservation. There were no staff available to answer phone calls for questions I had about the rental. My emails weren’t answered promptly. I’m over sixt.
7.9 Good7 Sep. 2021
It was overall very good, but I had to wait a long time at pick up and the drop off was a little unclear. But the car was great and a great value - thanks!
1.9 Horrible18 Aug. 2021
Staff at pick up was distracted, never walked me to car to look at it. When I dropped the car, there was mayhem. Maybe 20 customers, traffic jam in the parking lot, customers leaving cars in the middle of the aisle, no one to check in cars. One man with a Sixt shirt said, "Just leave your car, we'll take care of it." Then I boarded the shuttle to the airport. The shuttle bus driver, when leaving the parking lot, slammed on the brakes and had to get out of the shuttle for 10 minutes to go find a Sixt staff member to move the rental cars that were blocking the exit. Now, Sixt says there was damage to the car I rented. There was not. Their claim is false. Anything that happened to the vehicle happened before I received the car or after I dropped it off. While I had it, it stayed inside in a garage. So ridiculous. Now I've been on the phone for hours trying to get someone on the phone.
1.9 Horrible16 Aug. 2021
Besides Precious, the woman who accepted my car when I returned it, the whole experience was terrible. I booked a rental online, and when I arrived to pick it up I was told I couldn’t rent the car at that rate. My reservation was cancelled and I was forced to book a car for $300 more than what was advertised. When I got inside the car there were crumbs everywhere and empty plastic wrappers inside the glove box. There was also a crack in the windshield that was not mentioned on the list of pre-existing damages when I signed for the car. That made me suspicious and worried I would be charged for damages I didn’t make. I still haven’t received my $200 deposit despite there being no damages and the car was returned cleaner than I was given it. All in all, besides Precious at the Newark airport, this whole rental was a mess. This was my second time renting from Sixt and will be my last.
7.9 Good13 Aug. 2021
Improve the price of the insurance because increase the final price The machine to the toll install in all cars , check the option no cover because now include 5 per day increase the price
1.9 Horrible13 Aug. 2021
Staff at the counter had no sense of urgency. When I got into the vehicle it smelled of cigarettes smoke and it was dirty. I had a three hour drive ahead of me and it was getting late so I didn’t return to the counter. Once I arrive at my destination the vehicle was parked in a designated area which was in full sun. Each time I had to drive the car, my nose burnt and I developed a headache. Called the company. They recommend I buy an air freshener. When I returned the vehicle I spoke to the person who checked over my car. She couldn’t have cared less.
5.9 Okay7 Aug. 2021
Sixt charged me $168 more than I signed up for because "kayak charged me a rate that was only for local customers". They claim Kayak mislead me. I am not happy that the car cost me more than I expected.
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From $57/dayRated no. 5
Dollar
6.4 Good (228 reviews)
1 location in Philadelphia
Dollar
Locations in Philadelphia
  • 7
  • 7
  • 6.3
  • 6.1
  • 6.4
Recent reviews
4.0 Okay25 Oct. 2021
Shouldn’t have to wait an hour to get the car. Poor customer service at checkout.
4.0 Okay18 Oct. 2021
Especially long pick up. But very friendly help once I got to counter.
8.0 Excellent18 Oct. 2021
Everything was really good except the drop off. Dollar not open 6:45am to drop off car. No sign or notice of what to do at pick up! Many cars dead stopped blocking roadway. Finally someone inside said to go to Hertz to drop off car? POST A SIGN!
1.9 Horrible18 Oct. 2021
5pm on a Friday 75 people in line. 4 employees working. We left and went to Hertz had a car in 10mins. I prepaid with dollar rental car and I want a refund.
3.9 Mediocre17 Oct. 2021
Pickup was awful. Just over 1 hour wait in line. They accepted way more bookings than their staffing level supported. The waiting area was somewhat dirty and uncomfortable. The car was clean and in good condition, and the dropoff experience was good.
10.0 Excellent14 Oct. 2021
All was good! VERY nice guy driving the "van" to get the car—entertaining and welcoming. It's just that renting a car these days is OUTRAGEOUS! Otherwise, all went well! Thanks!
10.0 Excellent13 Oct. 2021
All Good
1.9 Horrible11 Oct. 2021
Waited almost two hours from the time I got my bags at the airport until I had my car. There were close to 50 people in line when we got off the shuttle and only two people working the counter. A third showed up but one of the original two workers left a little while later, while the line was still about 45 minutes long. Don’t wish a wait like that on anybody.
1.9 Horrible11 Oct. 2021
My flight came in around 9:30. I was following the directions I was given on the website to pick up the rental. I got to the area to be picked up by the shuttle, but the shuttle never came. I tried calling the phone number provided, but only got automated systems. I tried walking over, but the area was completely fenced in and a different shuttle driver told me they were closed at 10. I had somewhere I needed to be and could not wait until the morning to sort things out, so I had to rent from a different company, and paid nearly triple for a car. The next morning I called and was refused a refund for something that wasn’t even my fault. I was hung up on, passed around from person to person; it was the worst customer service experience ever.
1.9 Horrible6 Oct. 2021
There were around 75 people standing in line for 1 1/2 to 2 hours Friday night to check out cars. I missed my party. Staff said that that was typical for the weekend. Not acceptable!
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From $60/dayRated no. 6
Budget
6.3 Good (307 reviews)
7 locations in Philadelphia
Budget
Locations in Philadelphia
  • 6.5
  • 6.8
  • 6.3
  • 5.9
  • 6.2
Recent reviews
6.0 Good25 Oct. 2021
More counter help would have saved me valuable time.
5.9 Okay13 Oct. 2021
The agent checking us in was friendly especially for being so busy. The facilities were trashy. Lines were long. The car I was sent to had expired tags.
3.9 Mediocre5 Oct. 2021
Car had at least 5 very visual scratches in the paint. We found food left in the car. The outside of the cat was not washed when the cat was given to us. Overall, a disappointment
1.9 Horrible22 Sep. 2021
They told my wife (English is a second language for her) that she needed to have insurance on the car, rising the bill from $220 to $320. She did not “need” to purchase insurance to rent the car. Our insurance and credit company both covered the rental already, but they made an additional $100 at her expense.
1.9 Horrible2 Sep. 2021
I didn't like anything about the rental. I reserved the car for a 6 pm pickup and the rental location closes at 6pm. No one informed me, and why would you schedule a rental for 6 pm knowing the rental location closes at 6. I arrive at the rental location and the place is locked up, entrance gate and all. This car was prepaid, something I rarely ever do. Terrible service: when i called about the rental, the associate literally "blew me off" and gave me a number to an automated system. NEVER, EVER AGAIN, PAYLESS RENTAL!!!!!!
1.9 Horrible21 Aug. 2021
Courtesy bus wasn't running. After waiting for 30 minutes found out you needed to take the Avis bus to get to Budget and then hump your luggage through a fence and across the lot.
10.0 Excellent9 Aug. 2021
Pick up was a breeze. Drop off was a little confusing, but simple nonetheless. Price is too expensive. Enough to deter me from using again
3.9 Mediocre3 Aug. 2021
PHL rental car office is a dump with poorly trained staff. Had to wait 45 min after my scheduled pickup time for the car to be cleaned.
7.9 Good3 Aug. 2021
Quickly was assisted and received a clean and comfortable car. Drop-off was a little busy and coordinated, but worked out fine.
7.9 Good27 Jul. 2021
Price was too high!!!
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From $77/dayRated no. 7
Thrifty
Most popular
6.2 Good (247 reviews)
2 locations in Philadelphia
Thrifty
Locations in Philadelphia
  • 6.9
  • 6.7
  • 6.1
  • 5.9
  • 6.3
Recent reviews
10.0 Excellent26 Oct. 2021
We were in and out quickly. The car they gave us was a great car and return was very simple and easy and the shuttle was right there waiting for us. Everyone was cordial and nice. Will definitely look into using again.
2.0 Mediocre25 Oct. 2021
The pick up took over an hour of waiting. This company needs to invest in technology that will speed up the check in process.
1.9 Horrible18 Oct. 2021
2hrs to pick up and they were closed dropping having customers leave the cars outside the gate
1.9 Horrible8 Sep. 2021
The problem wasn't with the pickup in Philadelphia, which was fine, but with drop-off in Washington DC. No employee showed up for work in the morning when I was supposed to drop the car off (this is the 7th St NW location). After waiting more than an hour and a half someone finally showed up, but said the office was closed despite Thrifty continuing to book reservations from and to this location. She reluctantly took the car, but this is incredibly poor service.
5.9 Okay31 Aug. 2021
The quote I signed up for was incredible. After getting a second charge, I called Thrifty. Supposedly, they are trying to say there was $98 in taxes, just kept saying $55 was our taxes, but couldn't tell me what that meant, and when I requested an email copy of the bill, never sent it. Phuk Thrifty. On a positive note, the front desk guy for Thrifty in Philly was AWESOME. So, just be aware my issue was with undisclosed "taxes" that I have no idea what was even for. (They explained the logical $31 for sales tax).
10.0 Excellent29 Aug. 2021
Pricing through the roof on rentals - why?
1.9 Horrible29 Aug. 2021
The women I delt with picking up the car was incredibly rude. She had MSNBC playing in the background and when I couldn't hear her speak and asked her to turn it down, she was very nasty afterwards and gave me so much attitude, while I was nothing but polite and professional. The car was gross as hell. Definitely wasn't washed on the inside as there was sweat stains everywhere, trash and personal effects In the car. Told the man at the gate about some bumps, like I was instructed too, but he didn't seem to write any of the information down. Trip went off without a hitch after that(was about a 6-7 hour drive through a tropical storm). But when trying to return the car I had issues. First of all I called the number provided to me in the email and was given incorrect information. I told him my drop of location, he kept insisting that it was the Boston airport even though I told him otherwise three times. He said an after hour drop off there would be ok then when completing the call said "Thank you for calling hertz". So since I couldn't trust him to even know what company he worked for, I called a different number and spoke to someone who knew what they were talking about. They said if I wanted to switch my drop off location it would cost me $70!? This would have been a location less then 5 miles away. So I said no and she them informed me the location I have is set up for after hours returns. The return location was in a parking garage with extremely tight walls and when I get there. All of the designated thrifty spots are full 😡 I was very frustrated again. I had to call them up and ask if it was ok to leave in an empty spot on the same floor, which they said was fine. The stress of that and the fact that they still have a pending charge on my credit card for double the agreed rental price a week after I returned the car is making me worry they will try to charge me for some bs after the fact. If at all possible I would avoid the car rental agency like the plague and go with more established ones.
1.9 Horrible24 Aug. 2021
Waited almost one hour in line Sunday to do paperwork and pick up my car rental. Only had one person working the desk. I won’t do Thrifty again. Too many same price options for cars in PHL airport.
1.9 Horrible22 Aug. 2021
We waited in line TWO hours to get a reserved car! Riticulous!
1.9 Horrible21 Aug. 2021
I waited in line for 2.5 hours to get my car and then they told me the car I booked was an upgraded line and charged me $75 more. Never again would I use Dollar.
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From $45/dayRated no. 8
Hertz
6 Good (602 reviews)
16 locations in Philadelphia
Hertz
Locations in Philadelphia
  • 6.5
  • 6.5
  • 5.8
  • 5.6
  • 5.9
Recent reviews
2.0 Mediocre25 Oct. 2021
I thought the rental was at the airport in Philadelphia. After waiting in a line for over 30 minutes we were told the rental sight was in west Philadelphia. At least a 20 minute ride in a not very good section of the city. To get a car from the airport for a2 day rental was an additional $260 over what we had already paid. We never rented a car and needless to say we will tell them about the false advertising. We were not toldthat the facility is not at the airport and you have to find your own way out there. It was a terrible start to a family reunion weekend. Shame on you hertz
2.0 Mediocre25 Oct. 2021
They were terrible to work with. I booked a car to pick at the airport they messed up the reservation and had my car 14 miles away instead. They would not give me a car at the airport unless I agreed to a $600 price increase! Outrageous! Top it off, where they did have my car (14 mikes across downtown Philly) it was closing soon so I could not get it in time even with taking an Uber. Long story, much hassle on the phone, no help in person. I finally gave up and I went with Dollar rental car instead. I will never use Hertz again.
2.0 Mediocre25 Oct. 2021
Car wasn’t at Philadelphia airport we had to take a cab to another hertz rental after 1.5 hours of waiting in line. Additional cost $85. We almost missed rehearsal dinner and didn’t have time to go to hotel and change. Over 3 hours lost because of poor customer service.
2.0 Mediocre20 Oct. 2021
Accoridng to the agent at the pick up location, they have a policy of not guaranteeing same-day pick up, so even though I had a reservation and a confirmation code she said there was no car available. When I asked her to contact another Hertz facility to see if there was a car available anywhere, she said she couldn't do that. She offered no help and no alternative solutions. I ended up walking to another rental car counter next to the Hertz counter and renting with a different agency entirely.
6.0 Good19 Oct. 2021
The Hertz office takes no phone calls unless the customer pays 5% of total bill as add on in order to have a call taken according to the answering recording. There was no clear way to request to retrieve personal keys that were left in car in error. The Mustang listed or comparable convertible is what I wanted - There was a Mustang and I had to pay an upgrade to get it, rather than the listed price otherwise I was to be assigned a Camaro convertible. I really wanted the Mustang for an event so I did what I had to do. We rode the train from Harrisburg Pa to pick up the car in Philadelphia Airport Hertz. I returned the car the next day and returned to Harrisburg via train. This is the only Mustang convertible we could find in the area so we were pleased at minimum to have access. Thank you.
2.0 Mediocre19 Oct. 2021
I am being billed for a car i never got.
2.0 Mediocre19 Oct. 2021
When I arrived at 1PM to pick up my 1PM (prepaid) rental I was told by an employee the rental counter was closed and that he could not help me. He then left me standing there without a car. Apparently, they close at 1 on Saturdays. I had no idea. Called the number and Hertz was unable to provide any car for me. I was not alone in this; others needed their cars as well.
2.0 Mediocre18 Oct. 2021
The pick up location was 20 miles away from the airport which I didn’t realize until I had taken the shuttle to the airport Hertz location. The other lot was difficult to locate as it is behind a hotel with a tiny sign that is just above the door and not high enough to be seen over other buildings in the area. The rental car seat adjustment for reclining/sitting up was broken so I couldn’t move it up like I needed to. I was so exhausted by the time I finally found the rental car place and got my car that I just decided to deal with it. The car was new but didn’t look like it was.
1.9 Horrible18 Oct. 2021
No car was available when we arrived and we were stranded.
3.9 Mediocre17 Oct. 2021
hi milage van
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Rated no. 9
Payless
5.4 Okay (223 reviews)
2 locations in Philadelphia
Payless
Locations in Philadelphia
  • 5.7
  • 5.9
  • 5.2
  • 4.9
  • 5.4
Recent reviews
7.9 Good10 Oct. 2021
Likes: car was clean, it was the appropriate vehicle that I had ordered Dislikes: long wait at the airport for the shuttle.
7.9 Good27 Sep. 2021
This car wasn’t the fanciest or newest but it is the cleanest rental car I’ve had in 3 years. In the past 3 years I’ve rented from Hertz at least five times, Alamo several times, budget, national, and dollar. They have all been filthy on the inside and minimally barely clean on the outside. Definitely not Covid clean in any of them except this car was Covid clean!!! I even brought my own Clorox wipes and wiped down the entire car and they came up clean. It was a bit inconvenient of a location but less than 20 minute shuttle bus ride. The price was great.
1.9 Horrible25 Sep. 2021
Had to change dates right after booking. These prices are non changeable on and non refundable. Ate the charge. Customer service was horrible. Not worth whatever discount you may get.
10.0 Excellent22 Sep. 2021
Checking in to pick up the car was done in 5 minutes - drop off the same. Excellent customer service.
1.9 Horrible20 Sep. 2021
Got a lower tier car for the same money and had to wait more than 30 minutes each time for the shuttle
1.9 Horrible20 Sep. 2021
The Car was not ready an hour after I got there (1:30) for noon reservation.
5.9 Okay16 Sep. 2021
A better explanation of the out of state travel fee
10.0 Excellent2 Sep. 2021
Customer service was great. It was quick in and out to both pick up and drop off. The only thing I didn’t like was that I was given a car that was all banged up as in dents all around the car. They didn’t do a walk around to inspect the car, I had to take a video of the car because I didn’t want to be responsible or get charged for a wreck car. I had to go back inside to let her know that the car had dents all around. All I received was a verbal affirmation that they were aware of the car’s condition. I usually get an inspection and walk around with an associate. Other than that the experience was great!
10.0 Excellent24 Aug. 2021
Teddy was fantastic and made whole pickup and drop off experience a breeze.
7.9 Good23 Aug. 2021
I wish that the car would have had a full tank of gas to start with .
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Rated no. 10
National
7.7 Good (23 reviews)
2 locations in Philadelphia
National
Locations in Philadelphia
  • 7.7
  • 7.5
  • 7.7
  • 7.8
  • 7.5
Recent reviews
10.0 Excellent15 Aug. 2021
I had a choice of full sizes cars, but wasn't familiar with the models. The Nissan I chose was not the most comfortable seat for me, but the others didn't complain.
10.0 Excellent12 Apr. 2021
Staff very friendly and efficient. Great vehicle.
10.0 Excellent4 Jul. 2020
Everything was super easy! Keep up!!
2.0 Mediocre15 May 2018
No car availableI reserved a car only to be told that there were none available once I was already on my way to pick it up.
2.0 Mediocre23 Apr. 2018
Rental Truck Bed Too SmallThe purpose of the rental was to haul a new mattress. It would not fit in the tiny bed. The next size up in pick up truck would have doubled the price. The person working the counter was less than enthusiastic.
10.0 Excellent18 Dec. 2017
My flight to PHL was late Fri evening and 30th Street Station National office was closed. However, the agent who I called to re-book for the next morning was outstanding, She looked up my old preferred customer (or whatever) number and got me a better deal.Then the next morning at the desk I asked about upgrading to a larger vehicle and the agent gave it me at no increase in cost. Reasons to come back to National.Car hadn't been washed.
10.0 Excellent11 Jun. 2017
Easy transaction and friendly staffWe had multiple travel delays due to flying standby, but even after our late arrival, we had a car ready for us and we're helped promptly when we arrived.30th street station can be difficult to navigate, but patience and close attention to signage helps.
9.6 Excellent23 May 2017
Good rentalEasy pick up (except we couldn't figure out how to get in the facility at first since the entrance had a sign saying "car return" when we wanted to pick up a car). The people at the pick up at PHL were very polite, helpful, and friendly.
10.0 Excellent1 Apr. 2017
National Car Rental is an AMAZING company to work with!From the first click on-line, to being greeted at the reception desk to sign-in at the National counter to pick up the rental car....just incredible. Everyone on the National team was top notch in their attention to details, and their customer service: stellar, truly. To the attendant who finalized our transaction paperwork, to the team member who escorted us to our rental car...simply amazing. We were struck by National's competence and we vowed to never use any other service except the best: National. A model company that all others should be measured by...exemplary in every aspect.
10.0 Excellent6 Dec. 2016
The pricing was spectacular and the car was good on gas.The interior of the car was not cleaned properly before I picked it up.
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Rated no. 11
Rent-A-Wreck
4.9 Okay (7 reviews)
1 location in Philadelphia
Rent-A-Wreck
Locations in Philadelphia
  • 4.8
  • 5.7
  • 4.5
  • 5.4
  • 4.2
Recent reviews
2.0 Mediocre11 May 2016
Car not back to rent and wanted to charge a holdinDid not rent, because the price change when I got to the rental place.
4.8 Okay21 Feb. 2016
The gal at check in was very nice.Car smelled like cigarettes. A caution air tire pressure light was on at all times, but there was a little not that said to ignore the light. This was a little worrisome.
4.0 Okay4 Feb. 2016
pricing was one thing. a little seedy. car was not clean inside or out. the rental signing process a little outdated and in an uncomfortable setting. In the end, the pricing was not that much cheaper than the nationals/brand names. The policy about the rental period is strict. severe penalty for dropping off after 24 hour period...so ridiculous that I uber'ed to a couple places after I returned the car. My flight came in early and I picked up an hour earlier than anticipated but was leaving at my expected time 26 hours later. 2 extra hours was double the cost.
10.0 Excellent4 Jan. 2016
Convenience, not having to fill out paperwork on-site and just being able to jump in the car and go, great price and quality vehicleLack of flexibility with return time
4.8 Okay21 Dec. 2015
Barely worth the slightly older carSlightly cheaper priceHad to call to find out that we wanted the Colonial Airport Parking shuttle after we waited for a while hoping for a Rent-A-Wreck shuttle. Car smelled like cigarette smoke and windows were a bit foggy on the inside. The office wasn't marked The guys at the drop off place weren't particularly helpful with my questions.
3.2 Mediocre29 Oct. 2015
Do NOT use this companyNothing really!The dispatcher were rude! The van was in need of maintenance - exampke, wipers were old and cracked. It was a big hassle to get into the lot and find the car. The lot attendant was very rude! As my wife concluded, they have ZERO customer service.
6.0 Good14 Oct. 2015
Due to trouble with the mechanics of the car Rent a Wreck is refunding a day's charge. This should be back in account within 3 days, they say.The muffler came semidetached and it sounded like a street rod. I'm nor sure if this was a safety hazard or not but it wasn't good.
Rated no. 12
E-Z Rent-A-Car
4.5 Okay (17 reviews)
1 location in Philadelphia
E-Z Rent-A-Car
Locations in Philadelphia
  • 4.2
  • 4.8
  • 4.9
  • 4.2
  • 4.4
Recent reviews
3.6 Mediocre5 Dec. 2018
Will not rent from them againI got a rental car on a day when there were almost zero options for rental cars at the airport.Waited 2 hours to get the reserved car, car exterior was damaged and severely needed washing, and finding the place was tough. It was the worst car rental experience I have had in 20 years.
2.0 Mediocre25 Nov. 2018
Ridiculous CompanyNothing! We never got a car!They don’t pick up where the other rental car companies pick up for a shuttle. But they also never told us this. So we’re waiting in the freezing cold waiting for a shuttle with our infant son for a while until I finally call customer service. They tell me i need to send a text message to a sketchy number to pick us up somewhere else in the airport! Huh?! So we do that and they never come! Seriously! Never come! We went to Alamo instead that night and they were wonderful. Do not trust this company. They are a scam!!!
2.0 Mediocre12 Nov. 2018
We made reservation on 11/10. Landed at Philly at 5:30pm. Bad experience from first unable to find shuttle location. Waste almost 45mins to get to ez rental car office. Then was told no car available. (There are 3 customers there). Told us can give us ride to other car rental office. But the driver just dropped us back to the airport again. By the time we got car at other car rental lamo it was close to 8pm. Waste More than 2 hours to get reserved car from ez car rental at other car rental almo. What a joke. I could drive from Boston to Philly for same time and save $600 and headache. I will never rent a car from EZ.
2.0 Mediocre10 Nov. 2018
My 1st time using Kayak and will be my last. I gave Kayak a chance and it was a mistake. I needed a rent car in Philadelphia and i booked through Kayak. My travel plans got delayed which caused me to arrive in Philly after 8 p.m. I found out that the EZ rental facility closed at 8pm and i wouldn't be there until 10pm. 8pm is not very late and it completely screwed up my rental plans. Because EZ rental wouldn't allow me to get my car after 8pm i attemped to cancel the kayak reservation and they absolutely would not refund my money despite my unfortunate circumstances. So now I have to pay over $200 for a rental i didn't even use. The worst part is i STILL had to pay to get another car rental elsewhere on top of my Kayak rental. I gave Kayak a chance and I am very disappointed that i did. I wouldn't have any bad feelings if kayak would just refund my money for a rental that i wasn't able to use. When i found out my travel plans were going to be delayed I tried to cancel my rental before it started and still kayak wouldnt work with me. I would understand more if i missed the rental completely but i let them know before i was scheduled to even begin my rental.
2.8 Mediocre1 Jul. 2018
The car worked.We lost my husbands sister and had to get to De for a funeral, When we arrived there was a line to pick up car. Only one person to take care of the customer. We got taken care of bye a lady. she was doing the best she could being the only one there. we went to the car , looked it over and had no idea how to start the car, we do not have a car that you dont need a key to start. So we had no idea how to start it. we looked it over the car was dirty and I went in to ask for help. As I said she was alone. I asked her if there was anyone to help us she said no just her she would be out in a few minutes. She came out explined you must put your foot on brake to start the car. My husband thought the car ran rough . itdid not feel right we found out that a front tire and a rear tire had only 12 lbs of air in them we put air in them and it was much better. the drop off was bad also . we had a 6 am flight back home she had explained to us we go to a little building and there will be someone to check us back in after hours. when we arrived at 4 am there was no one there so we had to take a ticket to get in and park the car. there as a shuttle coming through at the time so we got on and told him what happened , we ended up giving the keys to him. he assured us he would take care of it. I called later that afternoon and explained what happened and they kinda got nasty about us giving the keys and leaving the car in the wrong spot. she said she would check with the driver. he had returned the key. I received an email all was ell . and it could take up to 21 days to get my deposit back. I will never use this company again. they were ok in the emergency but never again.
4.8 Okay20 Jun. 2018
The people working there were niceno air conditioner only a quarter tank of gas when I picked it up
2.0 Mediocre2 Jan. 2018
Unable to rentNothingKayak didn’t provide me with the proper information for me to rent the car. It was a total waste of time and energy in this frigid weather. I will not be using kayak again.
7.6 Good24 Oct. 2017
Hybrid Ford Fusion as vehicle.No notification about using Wally Parking shuttle at PHL to pick up vehicle.
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Sunnycars
3 locations in Philadelphia
Sunnycars
Locations in Philadelphia
Recent reviews
Advance Car And Truck Rental
1 location in Philadelphia
Advance Car And Truck Rental
Locations in Philadelphia
Recent reviews
Easirent
1 location in Philadelphia
Easirent
Locations in Philadelphia
Recent reviews
Europcar
1 location in Philadelphia
Europcar
Locations in Philadelphia
Recent reviews
Flight Car
1 location in Philadelphia
Flight Car
Locations in Philadelphia
Recent reviews
keddy by Europcar
1 location in Philadelphia
keddy by Europcar
Locations in Philadelphia
Recent reviews
NextCar
1 location in Philadelphia
NextCar
Locations in Philadelphia
Recent reviews
Priceless
1 location in Philadelphia
Priceless
Locations in Philadelphia
Recent reviews
2633 travellers who hired a car in Philadelphia gave the car agency they used an average rating of 6.7

Car hire locations in or near Philadelphia

Good to know

Most popular agency

Thrifty

Most popular car type

Intermediate

Average price

$68/day

Good deal

$60/day

When to book a car hire in Philadelphia

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Philadelphia

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Philadelphia car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Philadelphia.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Philadelphia car rental.

Top tips for hiring a car in Philadelphia

  • A hire car will give you the ultimate flexibility during your stay in Philadelphia. Drive into the city from the airport in under 20 minutes and reach all sights and attractions conveniently with your car, such as the Lincoln Field Stadium to see the Eagles play, or other places of interest outside of the city, such as Princeton University, which is less than an hour by car away, or Atlantic City, which is just over an hour’s drive.
  • The easiest pick-up location for a hire car is at the Philadelphia International Airport. Various companies offer vehicles here, including Avis, Enterprise, and Hertz. Information and pick-up is located at the Ground Transportation Information desks at the baggage claim area, but the airport is signposted throughout, so finding the right desk should be no problem.
  • When driving in Philadelphia there are some things to bear in mind, such as the red light cameras, some dare-devil cyclists, and the difficulties of finding a parking spot. Make sure to drive with patience and attention, as fines can reach hundreds of dollars quickly. Watch out for side track cyclists and opt for a hotel with an included parking space so your vacation will go smoothly.
  • Especially when venturing out of the city core, road conditions in Philadelphia can be challenging, so adapting your speed is crucial. Driving through the rush hour should also be avoided if possible, which is usually between 7 and 9 AM and 4 and 6 PM. The I-76W is especially affected with commuters clogging up the street. Also bear in mind that winters in Philadelphia can include snow, sleet, and ice, so ensuring that the vehicle is properly equipped is important.
  • 25% of our users found a car hire in Philadelphia for $60 or less
  • Book your car hire in Philadelphia at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Philadelphia

  • Some car hire companies in Philadelphia which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Thrifty, Hertz and Dollar

  • On average a hire car in Philadelphia costs $68 per day.

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Philadelphia are Alamo (8.6, 606 reviews), Enterprise (8.2, 473 reviews), and Sixt (6.9, 220 reviews).

  • The average price of fuel in Philadelphia is $4.88 per litre over the past 30 days. Filling up a tank of fuel costs between $59 and $78, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type in Philadelphia.

  • Car hire companies onsite at Philadelphia airport include Thrifty, Hertz, Dollar, Budget, Alamo, Avis and Sixt.

  • Car hire companies that offer shuttle or pick-up services from Philadelphia airport to off-airport locations include Thrifty, Hertz, Dollar, Budget, Alamo, Avis and Sixt.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Philadelphia costs $97 per day, on average.

  • In Philadelphia, cars are most frequently hired at Avis 201 North 17th Street (1 km from city centre ).

  • On average hiring a car in Philadelphia costs $477 per week ($68 per day).

  • On average a car hire in Philadelphia costs $2,046 per month ($68 per day).

  • As parking spots are hard to come by in Philadelphia, it is advisable to opt for a smaller car that can easily cruise through the city. A minivan is a great option for families who need additional space, and it still provides the right size. Travelers wanting to explore the surrounding nature like Schuylkill River may want to choose an SUV.

  • When driving through residential areas, 25 mph is usually permitted, but also look out for street signs indicating the speed limit. Outside of residential areas, drivers can speed up to 35 mph unless indicated otherwise. On motorways, speeds of up to 55 mph are permitted unless the posted sign allows more.

  • Refilling your tank in the area will cost about $2.80 per gallon; however, at petrol stations like Costco, prices can get as low as $2.40. Petrolstations around the airport, on the other hand, should generally be avoided, as they tend to be more expensive.

  • There are metered parking spots in the city -- but be careful, as the PPA are very efficient in Philadelphia and a ticket can be issued the second your time runs out. Also, if you park in a no-parking area, you can expect your car to be ticketed and towed. There are also PPA car parks and garages available, which cost around $25 for 24 hours and are dotted around the city, for example Parkade on 8th, Gateway Parking Garage, or 19th and Callowhill Street.