Car Hire at Cockburn Town Grand Turk Intl airport

Pickup at the airport was chaotic. They gave us a car and as we were about to leave I asked for a copy of the contract. This triggered them to look in their system and they suddenly weren’t sure if they were giving us the right car or had our reservation. Totally bizarre. Even thought I had an email showing our reservation they had to recreate the entire reservation in the system which took a very long time. The car they gave us was a mess. Hubcaps held on by zip ties, engine sounded like it was going to die and the car would shake at normal speeds.

2.0 Poor

Anonymous, Nov 2021

Woman who checked us in was very confusing and told me GPS didn’t work down there (it did), so I had to guess my way to our hotel when I first got there. Entire front end of car shook violently. Windshield wipers needed changing. Couldn’t clear my windshield during a downpour. They DID replace the car with a model which did not shake violently. Location has no address that was accessible through GPS, and no one at their Airport counter knew their address to return the car. We were a half hour late for our flight, driving in circles trying to find it. It was off the beaten path; tucked away. Car was a Suzuki, that we barely fit in. They could have test driven the car before they rented it out, and replaced wipers on both cars we had. The young man who brought us the replacement car was very nice, but all the women at the desk were condescending. Would go through Grace Bay Rentals next time.

Hertz

No score available yet

2 locations in Cockburn Town Grand Turk Intl Airport

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Locations in Cockburn Town Grand Turk Intl Airport

Airport Road

+1 649 941 3910

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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P O Box 13

+1 649 941 3910

Monday	08:30 - 22:00
Tuesday	08:30 - 22:00
Wednesday	08:30 - 22:00
Thursday	08:30 - 22:00
Friday	08:30 - 22:00
Saturday	08:30 - 22:00
Sunday	08:30 - 22:00

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8.0 Very Good

Anonymous, Jan 2024

Full-size

Car was clean and in good shape. Check in and return was easy. There was a charge for a second driver which I find is just an up charge.

2.0 Poor

Anonymous, Apr 2023

Luxury SUV

What a cluster this was….car was a lemon, service was worse. They lied about gas gage despite my having pictures and video at pickup, then threatened me when I called them out on it. Check engine, tire warnings and past due oil change lights flashing at pickup , which took 90 minutes.

10.0 Wonderful

David, Apr 2022

Staff was prompt and efficient. Friendly and courteous. Pickup and drop-off was easy. Car was in good condition

6.0 Okay

Brendan, Apr 2022

I reserved a Toyota Camry for $150/day which is crazy. The Camry I was given was a 2013, definitely not what I was expecting. The check in process is slow and very manual. Make sure you you take pictures/videos of the entire interior and exterior of the car. This office will closely inspect the vehicle upon return and charge you for any little scratch. The check out process is also very slow. The staff is nice.

8.0 Very Good

Anonymous, Mar 2022

You don’t have a choice of right or left hand drive so be prepared! The staff was willing to try to accommodate our needs but changing cars would have doubled the price.

10.0 Wonderful

Anonymous, Feb 2022

It is a very good call to rent a car in Providenciales. It was really nice having the flexibility. What a great place.

Avis

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One location in Cockburn Town Grand Turk Intl Airport

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Grace Bay Road

+1 649 339 4705

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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4.0 Mediocre

Anonymous, Mar 2022

Kayak directed us to a pick up location that no longer exists in Providenciales so Avis was scrambling to find us a car at another location. They came through tho! Kayak search location needs to be updated.

Budget

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One location in Cockburn Town Grand Turk Intl Airport

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Butterfield Square

+1 649 946 4079

Monday	09:00 - 20:00
Tuesday	09:00 - 20:00
Wednesday	09:00 - 20:00
Thursday	09:00 - 20:00
Friday	09:00 - 20:00
Saturday	09:00 - 20:00
Sunday	10:00 - 19:00

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NextCar

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One location in Cockburn Town Grand Turk Intl Airport

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Locations in Cockburn Town Grand Turk Intl Airport

59 South Dock Road

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00

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2.0 Poor

Anonymous, July 2024

Standard SUV

It was awful! I arrived to pick up the rental only to be told that they did NOT have a care for me. The gentleman dry rudely explained that he extended the car to someone else and therefore I would have to wait until after the weekend to receive a car. POOR service!

6.0 Okay

Tessa, May 2023

People mover

Car was older and A/C did not work well. If the A/C would have worked it would have been better. We rented a minivan because we had a large group. Also they did not have drop off at the airport only pick up.

Payless

No score available yet

One location in Cockburn Town Grand Turk Intl Airport

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Norway Road Providenciales

+1 649 946 8592

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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2.0 Poor

Anonymous, July 2024

Economy

They charged me $400+ for a dirty damaged car instead of 200.

2.0 Poor

Anonymous, Dec 2023

People mover

This was the worst rental experience we have ever had. The vehicle we were given was not large enough for 6 adults, a child and numerous pieces of luggage. Child car seats were sub-standard. Quite frankly, it was a rip off. We will never use Payless again as a result, and will be sure to share our experience on social media to warn others.

10.0 Wonderful

Tasha, Dec 2023

People mover

The vans were perfect and affordable for our large party. They accommodated both our people and our luggage., and the drove. The rentals were a little worn but we were on island where everything is imported , so they don’t just have new shipments of cars hanging around. The rental was affordable , however the credit car hold cost more than the car. They did disclose this information so it wasn’t a surprise. The staff was patient, pleasant and weren’t pushy. The rental location was right down the street from the airport so it was ideal for returning. When returning, give yourself a little extra time for them to process your paperwork and get you back to the airport. Remember you’re on a relaxing island, no one is in a rush.

8.0 Very Good

Vlad, Aug 2023

Economy

Quick check-in and check-out process.

4.0 Mediocre

Anonymous, June 2023

People mover

I had requested a minivan. The rental place didn’t even have minivans. I wanna make it clear that it’s not that they were all rented out, I mean that they did NOT own any minivans. They, and Kayak, lied to me about the vehicle I was going to get. Imagine my surprise when I get there, with a family of 5 and a ton of luggage, and they only have a tiny SUV. Oh, and by the way, the seatbelts did not lock, so my toddler’s car seat was never properly secured

2.0 Poor

Aaron, Apr 2023

Intermediate

Booked mid size Kayak rental, local Payless branch said it came through as economy and they have nothing to do with Kayak or even the corporate Payless/Avis branch. They declared the Kayak pricing was irrelevant. I ended up paying 30% more for an economy car through that local branch because I couldn’t get to another rental company without walking a mile with my luggage. Felt like a scam by everyone… Kayak, Avis/Payless, and the local car rental company acting on Payless’ behalf.

Priceless

No score available yet

One location in Cockburn Town Grand Turk Intl Airport

Locations in Cockburn Town Grand Turk Intl Airport

South Dock Road

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	07:00 - 18:00
Sunday	10:00 - 19:00

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10.0 Wonderful

Ben, Apr 2024

Passenger van

Exceptional service. Friendly staff. Rental office is offsite (not at airport), but shuttle both ways was prompt. Will plan to rent from them again.

Sixt

No score available yet

One location in Cockburn Town Grand Turk Intl Airport

Locations in Cockburn Town Grand Turk Intl Airport

Airport Road

+1 649 232 7488

Monday	08:30 - 22:00
Tuesday	08:30 - 22:00
Wednesday	08:30 - 22:00
Thursday	08:30 - 22:00
Friday	08:30 - 22:00
Saturday	08:30 - 22:00
Sunday	08:30 - 22:00

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2.0 Poor

Fatima, Aug 2022

They canceled the car on me by the time arrived

8.0 Very Good

Anonymous, July 2022

Gas milage on toyota corola was terrible. Something was up with that

2.0 Poor

Andrew, Feb 2022

They did not show up, or answer their phones. When I did finally reach then the next day, they were rude and unhelpful. I will never use them again and will dissuade my friends and family from using them too. I think it devalues Kayak’s brand to be associated with them.

10.0 Wonderful

Mathieu, Jan 2022

Excellent service

10.0 Wonderful

Jeffrey, Sept 2021

I have never had a better car rental experience ever and I have traveled all over the world renting cars. It started with a call the day before arrival to confirm the reservation and answer any questions. Upon arrival they were literally cheering my groups arrival at the desk in the airport. It was wonderful! We were escorted out of the airport directly to the car that they had waiting outside the airport. Never had that before. But the best part of the entire rental was on the last day when 30 minutes before departing for the airport I could not find the keys. I called the local office and Mary Ann Bagvio answered and told me not to worry they would come out to the house we were staying at and get us to the airport. As it turned out with the keys that they brought we were able to open the trunk and found the missing keys. The other lady who came with Mary Ann, Marraey who was just as sweet and helpful drove the car back to the airport for us and Mary Ann personally delivered us to the front door of the airport with ample time to catch our flight. Customer service doesn't get any better!! I will be a loyal Sixt customer forever!!

9.2 Wonderful

Anonymous, Nov 2020

Pros:

Easy pick up and drop off. Not a lot of time in office doing paperwork and car was clean.

Cons:

The car radio was is Japanese and I couldn’t get it to play music. No lumbar support in seat.

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Cockburn Town Grand Turk Intl Airport car rental reviews and directory All ratings and reviews are collected from KAYAK users with a verified car hire booking. Learn how KAYAK collects reviews.

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Everything you need to know for your car hire at Cockburn Town Grand Turk Intl Airport

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All ratings and reviews are collected from KAYAK users with a verified car hire booking. Learn how KAYAK collects reviews.