Overview

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Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
+1 214 742 5678

$150+

Overall guest ratings

7.0/10 Good
based on 2,454 reviews

Review highlights

  • 7.9
  • 7.2
  • 4.9
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    Crowne Plaza® Hotel Dallas Offers Downtown Location Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Gift shop
    • Laundry facilities
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    based on 2,454 reviews
    • 7.9 "Good location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      8.3 "83% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 7.2 "Good bar."
      8.4 "Lovely bar service, according to 84%."
      7.3 "Delicious alcoholic drinks, according to 73%."
    • 7.2 "Good service."
      7.4 "74% found the staff to be very friendly."
      7.9 "79% were happy with the shuttle service."
      8.9 "89% said the recreation staff was great."
      8.4 "Lovely bar service, according to 84%."
    • 6.4 "Average value."
      5.9 "Breakfast prices were ok, according to 59%."
    • 6.0 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 4.9 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.2 "68% said rooms were small."
      1.3 "For 87%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      1.6 "Air conditioning was criticized by 84%."
      0.3 "97% criticized the small bathroom."
      1.9 "81% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
      2.3 "77% were disappointed with the minibar."
      2.3 "77% thought the tv was sub-standard."
      3.8 "62% were unsatisfied with the kitchenette."
    • 4.8 "Not very clean."
      3.6 "64% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
      0.7 "Dirty pool, said 93%."
    • 4.6 "Pool is below average."
      0.7 "Dirty pool, said 93%."
    • 4.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
      0.3 "97% criticized the small bathroom."
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    Overall rating

    7.2 Good
    based on 1,006 reviews
    • 7.6 "Good location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
    • 7.2 "Good bar."
    • 6.9 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      5.8 "58% thought the valet service was acceptable."
    • 6.1 "Food is average."
    • 5.7 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.9 "Not very clean."
      3.5 "65% thought it was rather dirty."
    • 4.8 "Internet is poor."
    • 4.7 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.7 "73% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
      0.3 "97% criticized the small bathroom."
    • 4.4 "Pool is below average."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
      3.3 "For 67%, the lobby entrance was sub-standard."
      3.4 "66% didn't like the architecture."
      1.4 "86% complained about the elevator."
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    Overall rating

    7.1 Good
    based on 539 reviews
    • 8.1 "Location is great."
    • 7.5 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.7 "77% were happy with the shuttle service."
    • 6.6 "Average value."
      6.1 "Breakfast prices were ok, according to 61%."
    • 6.6 "Bar is ok."
    • 5.8 "Food is average."
    • 4.7 "Not very clean."
      3.9 "61% thought it was rather dirty."
    • 4.2 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.3 "67% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
      1.1 "For 89%, the rooms looked old."
      1.8 "82% had problems with the shower."
    • 3.9 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      3.3 "67% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    6.2 Good
    based on 564 reviews
    • 7.8 "Good location."
      8.7 "Easily accessible by car, said 87%."
    • 7.2 "Good service."
      7.3 "73% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.7 "77% were happy with the shuttle service."
    • 6.8 "Average value."
    • 5.8 "Food is average."
    • 5.1 "Breakfast is mediocre."
    • 4.4 "Pool is below average."
    • 4.4 "Not very clean."
      3.3 "67% thought it was rather dirty."
    • 4.3 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.0 "70% said rooms were small."
      2.3 "77% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      0.3 "97% criticized the small bathroom."
      2.2 "78% had problems with the shower."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
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    Overall rating

    7.2 Good
    based on 343 reviews
    • 8.1 "Location is great."
    • 7.3 "Good service."
      7.2 "72% found the staff to be very friendly."
      8.2 "82% were happy with the shuttle service."
    • 6.2 "Average value."
    • 6.0 "Food is average."
    • 5.5 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.7 "Only 57% said rooms were clean enough."
    • 5.0 "Sufficient wellness & sports facilities."
    • 4.9 "Pool is below average."
    • 4.5 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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