Overview

Novotel Sydney Rockford Darling Harbour

17 Little Pier Street, Darling Harbour, NSW 2000, Australia
+61 282 174 000

$160+

Overall guest ratings

7.7/10 Good
based on 2,804 reviews

Review highlights

  • 8.9
  • 8.4
  • 5.7
  • 5.0

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Novotel Sydney Rockford is located adjacent to the Chinese Gardens and International Convention Centre in Darling Harbour. Note: Please bear with us as we begin our refurbishment journey that will upgrade the hotel. The end product being that you our loyal guest will enjoy the best Novotel product you can expect in Sydney. Our guests are our priority and we'll be ensuring that disruption is kept to an absolute minimum. For any assistance, I would be happy to help. I wish you a pleasant and memorable stay.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    based on 2,804 reviews
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.2 "72% were happy with the room service."
      8.6 "86% found the restaurant service to be one of the best."
    • 7.8 "Good pool."
      7.5 "Clean pool, said 75%."
    • 6.2 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.0 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.4 "64% thought the kitchenette was ok."
    • 3.1 "Disappointing wellness & sports facilities."
      3.2 "68% didn't like the fitness area."
    • 3.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 1,738 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
      8.8 "88% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Internet is average."
    • 5.5 "Average value."
    • 5.1 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.0 "Only 50% said rooms were clean enough."
    • 5.1 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 3.0 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
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    Overall rating

    7.9 Good
    based on 448 reviews
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.1 "Pool is good."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.2 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 4.7 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.7 "83% said the bathroom was dirty."
      4.4 "56% said rooms were small."
      1.0 "90% thought they were poorly maintained."
    • 2.9 "Horrible vibe."
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    Overall rating

    7.9 Good
    based on 112 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 2.8 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."

    Overall rating

    7.9 Good
    based on 504 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Average comfort."
    • 5.9 "Internet is average."
    • 5.8 "Average value."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 2.6 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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