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5 locations in Downtown
Filters
Reviews
10.0 Wonderful
Jan 2021
Pros:
Staff was friendly even though he was super busy. Car was clean and nice- almost new. Check car back in was very easy and fastCons:
Has to wait a little longer to get the rental once I arrived but not unreasonable long I guess10.0 Wonderful
Dec 2020
Pros:
Blake was awesome!Cons:
nothing, it was great2.0 Poor
Dec 2020
Cons:
Not going through enterprise or local offices. I’ll stick with the airport from now on and never ever use enterprise.6.8 Okay
Oct 2020
Pros:
Bro I found a strangers loaded gun in my car how are they not gonna refund me for that?! Like, how can you be COVID-clean and not find the handgun someone left in the centre console???Cons:
Less loaded firearms.10.0 Wonderful
Oct 2020
Pros:
Drop off was extremely easy.Cons:
The rental component has moved up to the garage as a result of Covid. The process was a bit slower than what is typical, but not unduly so.6.0 Okay
Oct 2020
Cons:
Drop off was mediocre , customer service over the phone if told me with restriction if I am later 1 minutes after 11:29 pm I will be charge . I made it 11:27 and they’re trying to rip me off with charge after a long day of frustration and make me wait longer than I suppose too ....One location in Downtown
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Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
Oct 2023
6.0 Okay
May 2021
Cons:
It was ok but they ran out of cars down town avis but i was compensated for atruck but every they were nice at the counter great hospitality kept at same price so things were good10.0 Wonderful
June 2020
Pros:
Very fast service and was give a couple of different optionsCons:
Nothing10.0 Wonderful
Dec 2019
Cons:
Drop and pick up from hotel4.8 Mediocre
Oct 2019
Pros:
Pick up was awful. We had to wait over 2hrs to get a car even though we confirmed it the previous day with the local agent. Drop of was fine.Cons:
You need to have more cars on the lot or better ways to obtain one if they are not turned in on time which was the case in our instance. We were not offered a reduced rate or anything for our inconvenience. It was an awful experience!2 locations in Downtown
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Reviews
2.0 Poor
May 2021
Pros:
Staff are unfriendly. The pick-up is inconvenient and disorganized. There is garbage and standing water all over the parking garage and car rental area. We didn't get the car we booked. We had no assistance with our child seat. The car we picked up was dirty and not in great shape. The overall pick up experience took more than an hour. I hate you all.Cons:
Y'all need to up your game. You should be ashamed of the way these businesses are ran.4.0 Mediocre
Feb 2021
Pros:
Drop off was smooth other than the fact employee checked out customer who returned car after me first as he was more aggressive to the window.Cons:
Wait time for car, I reserved in advance, was well over an hour. Then desk staff asked me if I wanted to wait “ for my car” or take a mid size SUV upgrade. I asked if there was a charge, she said yes yet could not tell me how much til she ran my credit card. Then proceeded to tell me it was$11 more for the wkd, and at frustration to just get a car I agreed. My car was not an upgrade as I was to have an intermediate suv like “ a Nissan Rogue”. In fact I got a compact Nissan Kicks which my 6’5” passenger hardly fit. Just irritated that you charged ME extra, Gabe me a smaller car, and could do so because customers are already angry waiting for so long to get out of the airport8.0 Very Good
Dec 2020
Pros:
I appreciated that I got the vehicle I requested.Cons:
My truck had no tags on it. My pickup was for 4 pm, but I vwas told that I would have to either go to the airport in the truck with no tags or wait until someone from the airport could bring it. I couldn't believe they asked me to drive a truck with no tags. Eventually some tags were put on the truck and I was on my way.6.0 Okay
July 2020
Pros:
My vehicle was in the shop so needed a last minute vehicle. It was a good size. After cleaning it we were able to use for exactly what was needed a short vacation.Cons:
The car was very dirty, it wasn’t vacuumed. I had to dis infect it when I got it home. The windshield was cracked and drips of drinks and what not on the doors and seats. For having to pay $65 per day it was pretty gross.2.0 Poor
Oct 2019
Pros:
Staff were as nice as possible, but...Cons:
They didn’t have a car for us, despite the reservation and sending us all over town to find one. It was horrible!6.8 Okay
Aug 2019
Pros:
Drop off was super easy. Staff on the pick-up was rude.Cons:
Better staffing on Friday afternoon.One location in Downtown
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10.0 Wonderful
Apr 2019
Pros:
Easy pick-up and drop-off at a convenient location downtown of Memphis3.2 Poor
June 2017
Pros:
The second van was a new model.Cons:
The lie they tell about having what you reserved when paying in advance. The rudeness of the staff. The wait time for picking up our vehicle and the hassle dropping it off. They dont have a problem taking our money. The amount of money that customers pay they should have excellent customer service. We keeping them employed. I paid 500 dollars for nothing but hassle.One location in Downtown
Most popular agency | Avis |
---|---|
Most popular car type | Intermediate |
Average price | $195/day |
Good deal | $195/day |
On average a car hire in Downtown costs $195 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire in Downtown is AVIS (6.0, 16 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
Intermediate is the most frequently booked hire car type in Downtown.
A Intermediate car hire in Downtown costs $195 per day, on average.
On average a hire car in Downtown costs $1,363 per week ($195 per day).
On average a hire car in Downtown costs $5,842 per month ($195 per day).