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Hotels near Hilo Intl airport

Hotels near Hilo Intl airport

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Hilo Intl (ITO) - Hilo, The Big Island, HI, United States
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Best hotels near Hilo Intl airport

Cleanliness
9.5
Comfort
9.5
Location
9.4
Services
9.5
Staff
9.8
Overall 9.4 Excellent
Based on 91 reviews
Cleanliness
9.5
Comfort
9.5
Location
9.4
Services
9.5
Staff
9.8
Cleanliness
9.5
Comfort
9.0
Location
8.8
Services
9.3
Staff
9.8
Cleanliness
9.6
Comfort
9.6
Location
9.5
Services
9.6
Staff
9.8
Cleanliness
7.5
Comfort
7.5
Location
7.5
Services
7.5
Staff
7.5
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
7.5
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: Wonderful location and very large bedroom. Enjoyed having a patio and pool just outside our room. We had breakfast on the lanai and enjoyed the papaya fruit plate. Our host was very accommodating and friendly.
Excellent 10.0
Pros: The Orchid is a beautiful and inviting setting with a tropical garden and spacious accommodations. The facilities are very clean and well maintained, with exceptional attention to detail. It is a short walk to the beach and close to downtown Hilo. Nice breakfast on a lovely lanai. Our guest was informative and hospitable.
Cons: Everything was wonderful.
Excellent 10.0
Pros: A paradise, congenial host
Cons: Nothing
Excellent 10.0
Pros: Our stay with Steve and Su was excellent! The bedroom was clean and spacious. We loved having breakfast every morning on the patio with a gorgeous view of the ocean.
Cons: Nothing. It was great!
Good 6.0
Pros: Did not live up to the hype from Trip Advisor. Owners were not there and left someone else in charge. We never felt so neglected in a bed and breakfast before. It was a glorified continental breakfast.
Cons: Breakfast was not as many travelers advertised. It was simply a continental breakfast of the same few items both days we were there.
Excellent 10.0
Pros: Excellent location, relaxing environment, and super friendly hosts!
Orchid Tree B&B - Hilo
Rated no. 1
9.4
Excellent 9.4
Based on 91 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Excellent 8.0
Pros: We loved the location so close to the sea and starting the day early morning sitting on the porch with amazing views of the ocean and the sounds of the waves was amazing. Breakfast products was supplied generously
Cons: We arrived at 7 pm and no one was there. One would expect to either get an informative email with directions and /or to have someone waiting. The shower needs to be cleaned better ( there are signs of mold)
Excellent 8.0
Pros: Room was great.
Cons: The TV didn’t work. It kept restarting so that was frustrating.
Excellent 8.0
Pros: Amazing view and nice back Patio
Cons: No one monitors noise level - neighbors woke me up at 5am with back porch conversation - need sign that says mind noise level for sake of next door neighbors
Excellent 8.0
Pros: Loved the setting, the rooms, the whole location is just breathtaking and relaxing. We loved everything about it, other than a few small things. We noticed that we didn’t get the same breakfast experience as previous guests, though we understand this is because the management has changed, and the previous owners really went above and beyond in this regard. We hope that the new owners continue making this hotel feel like a boutique BnB, and not another tourist stay.
Excellent 10.0
Pros: The view and accommodations were spectacular! The landscaping was highly professional and the entire property was very well kept. Communication with staff? owner? was superb. I can't say enough good things about this place and would love to come back and spend longer at it.
Okay 5.0
Pros: The view from our room was amazing. Right on the ocean!
Cons: It’s not really a B and B as anymore. A maid leaves some good items in your room. The breakfast is minimal. Less than continental. Very disappointed in the type of food, quality and quantity . The floor was dirty and the ceiling fan hadn’t been cleaned in forever . Pillows were worn, drapes were old. Not enough outlets to plug in your devises. The wi.fi didn’t work well at all.
Excellent 10.0
Pros: My husband and I really enjoyed our stay at Hale Kai! We stayed in the Bamboo room which was all the way at the end of the rooms. We liked being a little further away from everyone and no one was walking in front of our room when we were there which was nice. Comfortable bed, loved the sea breeze coming into our room. My husband enjoyed the surfing right down the street also. We also got to go in the hot tub and pool which was so relaxing! Only thing about the bamboo room is there is no sliding door so you have to go around to get to the patio, but it was no big deal really and we loved our more private patio!
Cons: You do have to take some stairs to get there, but not really a big deal. No AC, but that was everywhere we stayed on the Big Island and the cool breeze and fan were fine for us.
Okay 4.0
Pros: Location on the ocean was lovely. The bed was comfortable. The place was clean.
Cons: One reason to go to a BnB is interacting with the owners. We had none of that. Coved restrictions taken a bit too far. Breakfast was bread, fruit, butter, jam, milk, granola, coffee. Enough for two days left in the refrigerator. No imagination! The most disappointing thing was the furniture in the living room (we booked the Pele suite). So very uncomfortable. A 60” loveseat, very sprung and low to the ground. Two dining chairs and a small round table. No lounging going on here!
Hale Kai Hawaii Bed & Breakfast - Hilo
Rated no. 2
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Excellent 10.0
Pros: We loved our short stay here.
Excellent 10.0
Pros: Beautiful property and fantastic host.
Excellent 10.0
Pros: Maureen’s house is beautiful with a lovely garden, peaceful atmosphere, and the beach is really close as well as the city of Hilo. Thank you!
Excellent 10.0
Pros: Breakfast was fabulous served in the dining room every morning. Maureen is the most gracious host and a fantastic cook. The house was beautifully outfitted and welcoming to be in. Such a wonderful treat on our Hawaiian holiday.
Cons: Everything was fantastic
Excellent 10.0
Pros: Maureen’s BnB was just perfect. Me and my husband had the best time here. Location was great, place was clean but Maureen was wonderful. She is the one who makes this place warm, you feel like you are at home. Breakfast was excellent, since other guests were changing and we stayed bit longer she made every day different breakfast so we could enjoy. Maureen borrowed us her Big island guide and organized our day with some of the best highlights of this magical island. Although we really loved Maureen we will miss her cat just a bit more as she slept with us every night of our stay, she is the cutest. You will not regret if you stay here, take a bit more time for the breakfast in the morning as you may meet some great people as we did during our stay.
Excellent 8.0
Pros: The place is nice, the cat is cute, the hostess is hospitable. And there is a beach park with huge turtles nearby. Oh, and more thing - pancakes for the breakfast were perfect.
Excellent 10.0
Pros: She the Hosted with the MostEST! Rare person and Accommodations! Rare Jewels to be Treasured!
Excellent 10.0
Pros: An astonishing place with a unbelievably nice hostes. Home made pancakes for breakfast were top. I wish we stayed little longer. I definitely recommend!
Cons: Nothing
Maureen's Bed & Breakfast - Hilo
Rated no. 3
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Overall 10.0 Excellent
Based on 1 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Bay House Bed And Breakfast - Hilo
Rated no. 4
10.0
Excellent 10.0
Based on 1 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
9.2
Overall
10.0
Overall 8.7 Excellent
Based on 154 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.7
Comfort
8.9
Location
9.3
Services
8.6
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.9
Location
9.2
Services
8.7
Staff
9.5
Cleanliness
8.6
Comfort
7.9
Location
9.3
Services
8.6
Staff
7.9
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
7.0
Comfort
7.0
Location
8.5
Services
6.0
Staff
9.5

Excellent 9.0
Pros: The path through the garden and by the waterfall was amazing
Cons: I would have liked more fruit available at breakfast
Excellent 9.0
Pros: Beautiful location, super comfy bed, very nice staff.
Cons: Beautiful location=quite a ways from town. And the number of emails from the property was a little excessive (I counted 8.)
Excellent 10.0
Pros: Amazing and beautiful! So relaxing sleeping with the windows and sliding door open and listening to the falls, frogs, and birds!
Cons: Having to leave.
Okay 4.0
Pros: the waterfall!
Cons: Room was too small for three people …..small uncomfortable cot for our 6 ft 3 son to sleep on. felt sorry for him. We had also wanted to try out stand up paddle boards in waterfall area but they weren’t there. They had two kayaks but only one paddle. 😩 oh and they had a breakfast but had the same small thing for both days we were there.
Excellent 10.0
Pros: Amazing and breathtaking views! The beautiful sounding waterfall was right in our backyard. The staff was friendly and helpful.
Cons: A few challenges with the Wi-Fi, but it was good to just relax and not worry about technology as much l.
Excellent 10.0
Pros: There were nice walks/hikes available. The swimming pond wasn’t always safe enough, given the amount of recent rain; and it rains a lot there, every day we were there. But the property itself was very nice.
Cons: There were maintenance issues that we brought to their attention.
Excellent 8.3
Pros: Location very isolated
Cons: Small rooms, mosquitos ,
Excellent 8.0
Pros: The location was fabulous! They just started serving a hot entree that day. After the great reviews on thier breakfast it was disappointing but we understood
Cons: Room was very, very small. Property could use some upkeep
Excellent 10.0
Pros: The proximity to the falls was amazing. The caretaker Laura was particularly friendly and helpful.
Excellent 10.0
Pros: The vibe.
The Inn at Kulaniapia Falls - Hilo
Rated no. 5
8.7
Excellent 8.7
Based on 154 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
7.3
Food
3.0
Location
9.0
Overall 8.3 Excellent
Based on 1,118 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
7.3
Food
3.0
Location
9.0
Cleanliness
7.0
Comfort
6.0
Facilities
5.3
Location
8.0
Overall
7.5
Cleanliness
7.3
Comfort
8.6
Facilities
7.1
Location
7.6
Overall
7.1
Cleanliness
8.3
Comfort
8.3
Location
9.0
Services
8.0
Staff
8.6
Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.4
Comfort
8.2
Facilities
7.7
Food
3.0
Location
8.9
Cleanliness
8.7
Comfort
8.7
Location
9.1
Overall
8.3
Services
8.4
Cleanliness
8.7
Comfort
8.8
Facilities
7.3
Location
8.8
Overall
8.1
Cleanliness
8.5
Comfort
8.5
Facilities
7.7
Location
9.1
Overall
8.1
Cleanliness
8.6
Comfort
8.8
Location
9.5
Services
8.4
Staff
8.8

Excellent 9.0
Pros: Staff was very helpful
Cons: Pillows were hard and cases scratchy.
Excellent 9.0
Pros: Stuff and rooms
Cons: It was perfect
Excellent 10.0
Pros: The front desk staff was absolutely exceptional! There are no words to describe the professionalism and outstanding service i received by the male staff that assisted me throughout my stay. Highly recommend!
Cons: I loved my stay!
Excellent 9.0
Pros: Our room was clean and the location was centralized and convenient. The view of the banyan trees canopy from my 8th floor room was beautiful. The staff was professional but yet very personal-plenty Aloha!
Cons: There was mold above the bathroom light. The towel rack kept falling down. That's it.
Excellent 8.0
We stayed in a Ocean View room and it is worth the additional charge. The view is beautiful and fun to see the kids in the park diving into the sea from a tall platform. The hotel is comfortable and breakfast at the WSW restaurant in the hotel is pretty good and not overly priced.
Excellent 8.0
Pros: Staff, location
Cons: Room is a little bit old and not that clean in some details. But overall is fairly good.
Good 7.0
Pros: Great view! Friendly and accommodating staff.
Cons: There was some construction going on in a parking lot ALL day jackhammer sounds. It was impossible to sleep and take a nap. I feel with that noise going on for 3 days in a row, there might have been some disclaimer about it. Also I was overcharged. I paid $269 for 2 nights and the 3rd might I was only charged $193. It was weekdays and not even a holiday or anything. Not sure how the price goes down $80 per night. I stayed in the same room.
Excellent 8.0
Pros: Location. Room size. View.
Cons: With the basic amenities it provides, cannot understand why it should charge resort fee.
Excellent 10.0
Pros: Front desk staff were very accommodating regarding our needs and extended checkout time which was wonderful as we had a late flight out
Cons: Bathtub needs safety features to prevent slipping. Bathmat or safety strips badly needed as it was slippery and easy to fall
Excellent 8.4
Friendly staff, gorgeous location, all amenities provided. Beds comfortable.
Excellent 9.6
From the phone confirmation to the registration desk to the housekeeper, all were super. Immaculate grounds. Get the ocean view.
Excellent 9.0
Pros: close to the park
Cons: parking is tight
Excellent 10.0
Ocean rooms have a great view. Close to a park that is nice to walk around. 5 minutes to airport and Hilo. Hallways are super bright which is nice.
Excellent 10.0
Pros: What a surprising wonderful experience.
Excellent 10.0
This hotel was so clean, pretty, and in a prime location! the view was beautiful and the staff was so nice!!! will book again :)
Good 7.0
Pros: The view was amazing
Cons: A little ran down- the towel hooks and toilet paper holder were loose on the wall It would have been nice to eat at the restaurant but the weird hours never lined up with our schedule I wish the convenience store was open longer and carried more stuff
Excellent 10.0
Clean and good location
Excellent 10.0
Pros: Location is great, Friendly Staff and the view is awesome
Excellent 9.0
Pros: Bayfront, close to a park and Coconut Island. Very convenient location. Room was very nice, and the balcony view was spectacular. Nice big queen bed. Easy parking.
Cons: Wasn't aware of the resort fee ($20.00/day), had to ask for coffee every day, as there wasn't daily housekeeping.
Excellent 9.2
Great place
Good 7.2
over all good make sure before you book resort fee and taxes are included .
Excellent 9.0
Pros: It's really a good-value hotel for the price you paid. The room is big and clean, and the hotel location is super convenient. The staff there is also friendly. I will definitely choose the hotel again if I will go to Hilo in the future.
Cons: No
Excellent 10.0
Pros: Location
Cons: Drain in shower was slow. TV unplugged.
Excellent 10.0
Pros: My room
Cons: No
Excellent 9.6
The hotel is located across the coconut island, next to the park. Great location and great view from ocean view room. The staff are friendly. The room is large and clean. Smooth check in and out. Only complaint is extra resort fee which I am not aware when I booked online. Will definitely consider it again if come back to Hilo.
Okay 4.0
The hotel is dingy and very dull. Rooms are ok but old. There was mold in the bathroom. I wouldn't recommend this place to anyone.
Excellent 9.2
If you stay here, choose the ocean view. The garden view faces the roadway and you will hear loud cars, motorcycles, mopeds. Other than that, great hotel. The rooms are sort of a throwback to the 80's. but they are clean andvery comfortable
Good 6.8
Pros: Centrally located, beautiful ocean view room, gym supplies(free weights, kettlebells) are good Cons: too many stray cats in parking area $5 to rent/use microwave, hallway floors need vacuuming,
Excellent 8.8
That is a good place for this price in Hawaii. Would recommend being higher than 4th floor for the ocean view, since the restaurant roof is old and dirty. It makes the nice ocean view a little imperfect… but still amazing view! Should be a lot more modern for this price somewhere else… but don’t expect too much for here at this price.
Okay 4.0
The views from the room were great and the food from the lobby cafe was very good. This hotel had renovated rooms, but the rest of the hotel is very dated. The Hilo side of the Big Island is more local in flavor - there were fishermen fishing on property lawn. They also charge a resort fee when the only amenity was a swimming pool.
Good 7.0
Pros: Location and scenery
Cons: Exterior is ran down, can use some repair
Okay 4.0
Pros: Friendly staff and location
Cons: The room needed maintenance
Mediocre 3.6
Two person indentation in bed! It was hard to roll in and out of!
Good 6.0
Pros: Hotel employee in the restaurant was awesome
Cons: We did not have room service due to the pandemic. We asked for extra towels that never showed up. Our car was vandalized.
Mediocre 3.0
Pros: Location
Cons: There is blood stein on the beddings.
Okay 5.0
Pros: Location and views
Cons: There were ants everywhere, including the bathroom and bedside table. This made us feel very uncomfortable as our expectation is a hotel room at this price point will be pest-free.
Mediocre 3.0
Pros: The only things that were good about this hotel was the location and the front entrance. The front entrance was very misleading as you think you¿re walking into a 5 star resort when it¿s actually a 1 star, if that.
Cons: Our room was disgusting. All kinds of hair all over the place, in the bed, on the floor, in the shower, on the sink, etc. I slept on top of the sheets with my own blanket I had brought. I did not feel clean.
Good 6.0
Pros: No breakfast, restaurant not open. Bed not comfortable for me.
Good 6.0
Pros: The view was amazing
Cons: The rooms need a little help. Paint was chipping off the door frames, air conditioner was loud, lanai needed to be pressure washed. The location was good except for an abandoned lot next door that looks haunted
Poor 1.0
Pros: Few staff are nice good size rooms
Cons: Way to expensive,was Staff was loud until late at night taking trash out,instead of moving the loud guess they moved us witch is a hassle with kids,my car has been damaged from parking it at the hotel& they said they couldn't or wouldnt give me the info
Okay 5.0
Pros: Room was good
Cons: Upon arrival we got stuck in the elevator for 10-15 minutes, parking
Okay 5.0
Cons: They charged an unexpected Resort Fee.
Okay 4.0
Pros: The tv was fun. Nothing else.
Cons: Terribly old and out dated. The shower on off handle broke off. The lamp was torn. The sliding door was a joke. The view from our patio showed off the trash strewn about the roof below us.
Good 7.2
Great
Okay 4.0
Pros: Convenient parking. Lobby was nice. Location was good. Near downtown and some pretty gardens/parks. Good access to the main highway.
Cons: The room was outdated and dingy. It smelled musty and like urine. There was a drain next to our balcony that was so loud when It rained, so it woke us up in the middle of the night. Next to the airport so the planes were loud. Birds in the trees were loud
Poor 1.0
Pros: Great location, close to airport and attractions.
Cons: Hidden $100 Resort fees killed the deal!!!..If this hidden fee had been known i would not have booked and went somewhere else. No way out of it. Could not cancel without penalty.The Rude manager sealed my resolve to never stay at this hotel again!
Good 7.0
Pros: Friendliness
Cons: Hotel Resort Fee
Mediocre 2.0
Pros: Location
Cons: An absolute dump! I actually like to refer to this place as the dump of all dumps. Room had ants in it, about 5 diff kinds of hair around the bathroom sink and what looked like vomit on the bed skirt. A shocking display of ignorance by this hotel.
Good 6.0
Pros: Construction was happening on site which is great because the hotel is upgrading some features. Very close to the beach, Hilo Bay, and restaurants.
Cons: The bed was old and lumpy. The hallways need a makeover - it looked like it was built in the 70s and not updated (or cleaned) since.
Good 7.0
Pros: location, hospitality, rooms always neat with mini fridge and amenities
Cons: occasional loud noise in hallways and rooms, esp at night
Excellent 8.5
The staff was super friendly and helpful. The location is beautiful. The room was comfortable and had extensive storage. It was quiet and easy to get a good night’s sleep. The handicap facilities were very good in the bathroom. The tranquil scenery of the harbor and families lunching and fishing from the shore in front was an extra bonus! Very walk able to downtown if you like long walks, very nice garden next door. Free parking is available. Good value for money. Good place for a good price.
Good 6.0
Pros: The location is a beautiful tropical paradise setting
Cons: The bathroom floor had not been cleaned and there were ants on the bathroom counter. There was a lot of screaming and yelling from the street that could be heard at night.
Excellent 8.5
The room is small but very nice and clean. There was a small amount of mold in the bathroom over the shower. There is no ventilation in the bathroom. The front desk was very kind and courteous. The event staff was very knowledge of the area, especially with road closure from the volcano and there was also a large brush fire going on when we were there as well There is a spectacular garden within walking distance and a pool that looked largely untouched during our stay. The staff at the front desk were friendly and helpful. The room itself rivals the Hilton as far as I am concerned. It wasn't crowded and the frogs can sing you to sleep at night.
Excellent 8.5
The room is small but very nice and clean. There was a small amount of mold in the bathroom over the shower. There is no ventilation in the bathroom. The front desk was very kind and courteous. The event staff was very knowledge of the area, especially with road closure from the volcano and there was also a large brush fire going on when we were there as well. The room is very spacious and beds are comfortable. The view of Hilo Bay and coconut island is stunning. It’s also close to Volcano and other attractions on the east side of the Big Island. Would stay here again.
Excellent 8.5
Every time I visit Hilo Hawaiian Hotel I always use the Fitness Center. It has all the equipment that you need for a good workout. The only thing is the television. All fitness centers I've been to all have working TV's. The TV in the fitness center just has advertisements. It doesn't have any sound. I hope something can be done. The structure is there, needs new paint, cleaned carpets and new decor to give it a more bright and inviting feel. We went to dine daily at restaurant down the road because it was more inviting. That’s a pity.
Excellent 8.5
The staff were very courteous and accommodating, and the location and lobby were great, but our hotel room was unsettling. The low ceilings, pilled and stained upholstery, and outdated interiors made us want to check out as soon as possible. If they completed a few easy updates on interiors and furniture, it could be an amazing hotel in a great location! Until then, consider booking elsewhere.
Excellent 9.4
Cons: It was very close to the airport which is convinent for travelers, our suite didn't have waterfront view but has a nice tropical garden view to it. Over all it was very nice, but I wish they would have more small appliances inside the rooms such as microwaves.
Mediocre 2.5
Cons: cockroach in room and bedbug bites on my legs
Excellent 8.0
Pros: It was a very clean hotel room. Comfortable settings.
Cons: I did not see anything that I did not like.
Excellent 8.2
Pros: Nice staff
Excellent 9.4
Pros: The really nice and welcoming greeting of aloha from the tall young man at the front desk. I wish I could remember his name, I believe it was a hawaiian name, he really made my stay as well as my other family members rooming on different floors right at home.
Cons: Lack of parking spaces, and longer valet service.
Okay 5.4
Pros: The staff was nice. The room just o.k.
Cons: The room was tiny and for the price was a bit of a rip off. The balcony didn't lock. One of the smallest rooms I've stayed in and the bathroom reminded me of a hotel 6.
Good 6.2
Pros: The food at the restaurant was good.
Cons: There were too many cats running around near the property.
Excellent 9.7
Pros: Wonderful setting with water views Excellent restaurant
Excellent 8.0
Pros: I was there for business so unfortunately, I did not have a chance to enjoy the amenities or meals at the hotel. The room was large and comfortable. The staff that I did encounter (only checking in and checking out) was pleasant and shared the feeling of aloha. The view was lovely, even if we did not have an ocean view.
Cons: The wi-fi in the room was not free. I ended up using my hotspot to connect, which was necessary for my business. There was not an ice machine on my floor and not sign or notice in the room where to find it. At that time, I didn't want to call or go look for a machine on another floor. It would also be nice to have a separate light switch for the toilet/shower so I would not disturb my co-worker when I woke up early to get ready. I ended up using the flashlight on my phone.
Excellent 8.0
Cons: Breakfast buffet was extremely expensive, even with the discount, and food was terrible. Pancakes too hard to cut- yes, could not cut with a fork! Pancakes, bacon, and sausage were cold. Potatoes were OK. $18.00 for cold, hard food.
Excellent 10.0
Pros: Beautiful view. Very accommodating staff.
Mediocre 3.4
Cons: The hallways and rooms smelled like smoke. There was a dead spider on one of the beds. You could hear everything from voices, lanai sliders opening and closing to doors slamming.
Good 6.5
Pros: Nice enough. Probably the best Hilo has to offer.
Cons: Needs some love. The elevator noise from our top floor room was a bit much and we were a few doors down from the elevator shaft.
Excellent 8.8
Pros: Very nice location close to Hillo downtown and various activities.
Cons: Complimentary breakfast would have been a good addition.
Good 6.2
Pros: The breakfast buffet, although pricey, offered varied fresh fruit and lots of fruit juices. There is a relatively nice back area of the hotel. The front side of the hotel is sketchy. The front desk staff was generally polite. Although they couldn't allow us to check in early, they did allow us to check out late.
Cons: Old general purpose computers available for guests in the lobby -- one was broken of course. My room was near the elevator, which was loud and annoying. Pretty basic, tired room.
Good 6.5
Pros: Comfortable beds, clean linens, large room, decent decor. Nice lobby, great location.
Cons: Funny smell (like it was once a smoking room), no hairdryer, small bathtub, limited tv channels, NO WI-FI IN THE ROOMS!!! Seriously, even McDonalds has free wi-if. Although there were spaces for ice and vending machines on every floor they were only available on every other floor.
Excellent 8.6
Pros: Courteous staff, great location, comfortable quarters
Cons: Internet (separate cost, only 1 device allowed per paid connection, poor bandwidth), super compact parking
Castle Hilo Hawaiian Hotel - Hilo
Rated no. 6
8.3
Excellent 8.3
Based on 1,118 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
6.0
Location
8.2
Overall
8.0
Overall 8.3 Excellent
Based on 125 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
6.0
Location
8.2
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.7
Staff
9.4
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
4.0
Staff
8.0
Cleanliness
8.2
Comfort
8.3
Location
8.2
Services
8.3
Staff
9.3
Cleanliness
8.3
Comfort
7.8
Location
7.8
Services
8.2
Staff
8.9
Cleanliness
8.8
Comfort
8.8
Location
8.1
Services
8.5
Staff
9.4
Cleanliness
8.6
Comfort
8.4
Location
8.1
Services
8.1
Staff
9.3

Poor 1.0
Pros: I did not have any breakfast at the BnB.
Cons: The room was small, poor accommodations, no secure room door. The place was not prepared for comfortable stay.
Excellent 8.0
Pros: I like having a room to myself with a TV for entertainment. The coffee was wonderful!
Cons: That the location is in a neighborhood makes parting hard if you don't want a parking ticket.
Okay 5.0
Pros: Cost
Cons: It smelled weird, not the most hygienic place and the owner had us park in a spot that we ended up getting a ticket for but she did pay it.
Excellent 10.0
Pros: room and breakfast
Excellent 9.0
Pros: Shaka Shak was a home away from home. Cynthia is very kind and very inviting.
Excellent 10.0
Pros: The employees went above and beyond to accommodate my every need.
Cons: Nothing
Excellent 10.0
Pros: I liked that it was cheap, clean, comfortable, and that Cynthia was so nice.
Cons: It feels tight for vehicles.
Poor 1.0
Pros: Location was great for shopping and marketing and Cynthia is a very sweet host.
Cons: Pictures were a little deceptive and needs to be updated. I thought I booked a B & B type establishment and expected breakfast.
Okay 5.0
Pros: Cynthia was very nice.
Cons: Room was cramped. Funky toilet and shower. Limited AC. Netflix only on TV.
Good 7.0
Pros: Friendly owner offered coffee for the morning after our stay of one night. The crosswind in our bedroom with a ceiling fan was enough to keep us cool at night while we slept. It was nice having a fridge and tv with Netflix in our room.
Cons: The property has parking, but be sure to rent a midsize to small car. Parking would be easier for you. Nobody can control nature, but the frog and his “her-pee” “her-pee” right outside our window is not my friend.
Excellent 8.0
Pros: Good beds Bathroom Spacious Quiet neighborhood TV selection
Cons: Patio is slippery, needs some mat
Good 6.3
Pros: Very personable, 'home stay' like experience.
Cons: Shared bathroom. Not that close to downtown... although Hilo isn't very big so it's all relative.
Shaka Shak Garden Inn - Hilo
Rated no. 7
8.3
Excellent 8.3
Based on 125 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.3
Location
8.1
Services
8.1
Staff
9.1
Overall 8.3 Excellent
Based on 110 reviews
Cleanliness
8.4
Comfort
8.3
Location
8.1
Services
8.1
Staff
9.1
Cleanliness
9.0
Comfort
8.8
Location
8.8
Services
8.7
Staff
9.4
Cleanliness
8.1
Comfort
8.1
Location
8.0
Services
7.5
Staff
9.2
Cleanliness
7.6
Comfort
8.2
Location
7.8
Services
8.2
Staff
8.4
Cleanliness
8.6
Comfort
8.2
Location
7.9
Services
8.3
Staff
9.2
Cleanliness
10.0
Comfort
9.4
Location
10.0
Services
8.8
Staff
9.4

Okay 5.0
Pros: The staff being on-site when I arrived. Nice location.
Cons: All the rules and regulations take at least 10 minutes to read. Every tiny thing is extra paid (late check-in, late check-out, etc.). The water in showers was lukewarm rather than hot. Be aware that the closeness to the airport makes every take-off and landing sound really loud in the room.
Excellent 10.0
Pros: I loved everything about Arnotts’s the staff is incredible.
Cons: No complaints
Excellent 10.0
Pros: Refrigerator and personal kitchenette helped us save money on eating out. The AC was nice and the property was clean and secure. I would like to thank Sarah at the front desk and Patrick the security guard for the excellent hospitality!
Cons: The refrigerator was unplugged upon our arrival (probably so they could defrost and clean it after the last guest) and there was an overbearing chlorine smell for the first half of the first day. However, these things were easily fixed; plugged in the fridge, and turning on the AC while ventilating the place, remedied both issues.
Excellent 8.0
Pros: The receptionist staff was friendly and helpful. The room was cozy and well decorated. Good value for the money.
Arnott's Lodge & Hiking Adventures - Hilo
Rated no. 8
8.3
Excellent 8.3
Based on 110 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.4
Facilities
7.4
Location
8.6
Overall
8.6
Overall 8.2 Excellent
Based on 411 reviews
Cleanliness
8.8
Comfort
8.4
Facilities
7.4
Location
8.6
Overall
8.6
Cleanliness
10.0
Comfort
8.0
Facilities
7.0
Location
9.0
Overall
10.0
Cleanliness
8.0
Comfort
6.5
Facilities
6.5
Location
8.5
Overall
8.5
Cleanliness
8.8
Comfort
8.4
Location
8.7
Services
8.2
Staff
9.4
Cleanliness
9.0
Comfort
7.5
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.4
Comfort
8.0
Facilities
8.4
Location
9.2
Overall
8.8
Cleanliness
8.7
Comfort
8.1
Location
8.4
Overall
9.0
Services
8.0
Cleanliness
8.8
Comfort
8.6
Facilities
6.6
Location
8.6
Overall
8.6
Cleanliness
8.9
Comfort
8.7
Location
8.7
Services
8.4
Staff
9.0
Cleanliness
9.3
Comfort
8.5
Location
8.8
Services
8.6
Staff
9.2

Excellent 10.0
Pros: Service was great, super friendly people at desk at checkin and checkout; loved the coffee service at the front desk in the AM instead of coffee makers in room . The restaurant was also excellent; great food and great friendly service.
Cons: Nothing
Okay 5.0
Pros: location is very close to store and to the water
Cons: very loud, you can hear the plane from the airport, there trucks picking up garbage at 2 am in the morning
Good 7.6
Almost the same price as the hilton next door so what's your choice of stay? Friendly and very helpful staff., nicely appointed with several great spots to sit and relax. Free coffee and tea. Beauliful location by the ponds by the sea. And well done gardens at this place. 3 of 4 bikes were in repair and 1 of 2 stationary bikes too. But pool was great! Thank you.
Good 7.0
Pros: nice modern feel. superb location. exceptionally clean.
Cons: the ceilings were thin. heard the guests above us every night and morning. though cheapest room we found, the price was too high for what the room offered.
Excellent 8.0
Pros: Convenience.. good size rooms.. clean.. friendly and helpful staff…!
Cons: Tv in room..we had a very pleasant and comfortable stay at your hotel and the staff was very friendly and helpful..will definitely stay there again.. thank you…
Excellent 8.0
Pros: Nice location, friendly staff. Should be good hotel builded in 50's .
Good 7.0
Pros: It’s pretty and well maintained. They have free water and coffee all day.
Cons: It’s noisy because it’s close to airport.
Excellent 8.0
Pros: Amazing location right on the bay. The beach was right there. Food and coffee within walking distance. Amazing sweet staff. Very accommodating.
Cons: The walls were a bit thin but the person next to us was particularly boisterous so can¿t really hold it against the hotel.
Okay 5.0
Pros: That they were trying to help the community
Cons: Amenity fees - I detest them!
Excellent 10.0
Pros: Amazing hotel staff!!!
Cons: It was hard to sleep there because it was pretty loud with others just being right outside the room in the pool. And people talking all night made it difficult to sleep because sounds just echo throughout the courtyard. But the staff was amazing
Excellent 10.0
Pros: Recently refurbished common areas were very nice. Beautiful pool!
Excellent 8.8
I really liked the stay I had here. It was very family friendly and the staff is very welcoming. I loved that I had access to the pool on property and the bay right across the street. There's even a bookshelf to read books to relax by the pool The only thing I have a problem with is being able to here EVERYTHING going on outside from inside the room.
Excellent 9.0
Pros: The hotel is very clean and neat. The staff were courteous and it is apparent they care about the appearance of the property. I would definitely recommend staying at Hilo Seaside Hotel.
Cons: We were at the back of the hotel so there was a bit of traffic noise and the garbage truck at 5am. The camera directly outside our door that could peer directly into our room through the door or window was a bit disconcerting. Thus the 9 overall.
Mediocre 2.0
Cons: This is just a motel, far away from the advertised 4-star hotel. The facility is old and some function does not work. The worst part is that the staff was not well trained.
Excellent 10.0
Pros: Location, nice small hotel.
Cons: The pool was unable to be used during the stay which was disappointing. However, they did provide a discount on the room which was very nice of them to provide. I would stay at this hotel in the future and recommend to others.
Excellent 10.0
Pros: Staff and location
Cons: Far walk to the room. Minimal parking.
Excellent 10.0
Pros: Staff very friendly and pleasant
Cons: No
Poor 1.0
Pros: Nothing. We were VERY disappointed. Is there anything you can do for us?
Cons: Absolutely Not a 3.5 star hotel. This is a disgusting Motel with no amenities whatsoever. You have to walk to the front desk to use their microwave. You can hear everything happening outside of your door. The door didn't close all the way. The sink vanity
Excellent 10.0
Pros: Location and view
Cons: It would be great if they had a computer to print our airline tickets and alcoholic beverages for sale
Excellent 9.6
with the new renovations, this hotel was nice and clean. There were only 2 things I didn't like, 1, was there was only one light switch control for the bathroom and area outside the bathroom, the other was the cell service. There was no cell service in the area for AT&T customers. Other than that, the staff and accommodations were fantastik
Excellent 9.6
This hotel has been newly renovated and is so cute and awesome. New clean. Staff is super friendly. Nice vibe. Great location and amenities. They even have bikes and paddles boards available. Wished we could have stayed longer. Only complaint is it’s by the airport but luckily it’s quiet at night and the noises from the road and airport don’t start till around 6am.
Good 7.0
Cons: Rooms next to the highway were loud.
Excellent 10.0
Pros: It is locally owned and operated as well as very affordable.
Cons: The parking situation was obnoxious, tiny lot with one lane entrance and mild street parking.
Excellent 10.0
Pros: Front desk staff is amazing and kind. Pool area is beautiful.
Excellent 10.0
Sehr nettes hilfsbereites Personal, gutes Frühstück, gute Lage, saubere, große Zimmer, Pool
Excellent 9.7
Pros: Home style feeling and the staff was filled with aloha.
Cons: We always enjoy our stay at the seaside
Poor 1.0
Pros: Paid for the room at two of us in there they physically have the police come and remove us so no I'm not I'm thinking not a good review they are the rudest most unprofessional staff I've ever seen
Good 7.0
Pros: Really nice staff. Clean rooms and good restaurant
Cons: More like a motel than hotel. But I'm not complaining
Excellent 9.4
Pros: The friendliest and nicest staff ever
Cons: I have traveled and stayed at hundreds of hotels and have never encountered such nice people. The place is older but is spotless and comfortable I would recommend this place to anyone going to Hilo Loved it
Good 7.0
Pros: Great location, lots of parking
Cons: Toilet was teetering & not stable. Towels were older & not replaced, room was not cleaned after first night.
Excellent 9.7
Pros: What a wonderful experience! The hotel is not fancy but loaded with atmosphere. Rooms are comfortable and staff are friendly and helpful. The location is excellent. We borrowed bicycles and road over to downtown Hilo on a Sunday morning. We walked to our boat tour embarkation in the afternoon. Breakfast at the hotel restaurant was ample and delicious. The whole place was clean and well-cared for. It’s clear that the owners and employees take pride in the building and grounds and want to share it with their guests. I’ll definitely come back.
Good 6.0
Pros: Decent room overlooking the Koi pond and ocean. Air conditioning and fridge in the room. Restaurant at the hotel with a couple more across the street.
Good 6.0
Pros: The location was perfect. And the staff was fantastic.
Good 6.0
Pros: The lovely plants and flowers around the grounds were perfectly kept.
Cons: Dated and rooms were very small and AC unit was loud but efficient
Okay 5.0
Pros: The area was really nice and right next to airport. It was near the water.
Cons: The rooms were old and smelled like mold.
Excellent 10.0
Pros: Loved the people who work there, best group ive ever seen. Amazing staff, really care, soooo noticable.
Cons: So minamal on problems, if any problems, just my view, cause sure they would listen if i noticed something.
Good 6.0
Pros: Good Location.
Cons: Room carpets are sticky.
Good 6.0
Pros: No parking fee, good location to go to airport in the morning and beautiful scenery.
Cons: Room was not good. Too noisy neighbor room
Poor 1.0
Pros: Roomkweping was horrible and very red and AllwAys bothering me nonprivacy and waste of my damn money
Cons: Nop
Good 7.0
Pros: The location was wonderful. Close to the airport and central to Hilo, volcano, park, etc. The staff was very nice and provided fresh fruit at the reservation desk when we arrived or any time during the day. It was nice to have a restaurant attached.
Cons: The rooms were small and a bit dated but clean and provided everything we needed.
Good 7.0
Pros: It was a clean room but the best part was the loaner bike, they require a $200 refundable deposit and we enjoyed cruising around Hilo on the bikes
Okay 5.0
Pros: This is a very basic hotel, provides a place to sleep and hot shower.
Cons: The room stinked of the cleaning materials. The air was humid and stuffy, AC was tuned to "save energy" so would switch between fan & AC mode in a way that appeared quite arbitrary. The temperature in the shower was jumping if ANYONE on the floor flush.
Good 6.5
Pros: Economical, friendly and helpful staff, close to garden and Coconut Island.
Cons: Windows are unsealed glass vents so there will be various common bugs that share your room, including small roaches. Nothing compared to a cabin in the woods, but those with bug phobia may be concerned.
Okay 4.0
Pros: The price and location were good. Most other hotels were booked up for the time I needed so I settled for a lower star hotel and you do get what you pay for. The service was good and rooms were clean over all.
Cons: There were flying termites in the room. The hotel did give a notice they were there and to close the windows. I kept my windows closed every day and still had bugs every day. The last day there was a lizard in my room!
Okay 5.0
Pros: very friendly staff
Cons: Hotel needs renovating. Everything dates back to the 80s. Carpet missing in hallway, a/c not working well.
Poor 1.0
Cons: Water damage walls, tiles missing on floor, just low budget.
Excellent 10.0
Pros: Clean. Great breakfast, not just continental breakfast. Friendly, helpful staff. Nice laundry. Convenient to everything. Close to airport. Very Affordable. We will refer everyone to this Hotel.
Good 7.1
Pros: The location next to the airport was nice. It is within a reasonable walk to downtown Hilo.
Cons: The hotel feels old and could use some renovation. It was also very hard to find our room. Breakfast doesn't start until 7am, so we missed it due to an 8am flight.
Good 7.1
Pros: The hotel brags of.being part.of.the only Hawaiian owned hotel group. It has some pretty courtyards and the pool is ok. The attached restaurant is convenient and the rooms are affordable. They have laundry facilities onsite which we liked because we travelled with carry on only for a ten day trip. Also, it is located on Banyan drive, where the walk is amazing. After walking that road, we decided we had the right hotel if we were staying on that strip. The others were a bit intimidating to walk by, we thought.
Cons: The rooms themselves are a bit run down. Clean, bit run down. The desk staff were not particularly friendly. Children playing in the pool were using tiles they found from the pool wall for diving and the poolcould be cleaner around the rim. Some of the rooms feel like you are in a cave. We were happier when we moved to the second floor.
Excellent 8.8
Pros: Location of the hotel and its surroundings is beautiful. Hotel staff are very friendly and helpful.
Cons: Room that we got was not one of the best. On one side there is a road/highway and other side there is pool. Constant noise from both sides. Room electrical needs improvement. One switch turns on bathroom and other lights which can be disturbing for other persons in the room. These are minor things.
Okay 5.0
Pros: The restaurant attached to it. Food was good and staff were friendly.
Cons: The room was damp and the carpet was too old.
Excellent 8.0
Pros: Very clean
SCP Hilo Hotel - Hilo
Rated no. 9
8.2
Excellent 8.2
Based on 411 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.0
Facilities
9.3
Location
8.5
Overall
9.3
Overall 9.1 Excellent
Based on 3 reviews
Cleanliness
8.2
Comfort
8.0
Facilities
9.3
Location
8.5
Overall
9.3
Cleanliness
7.4
Comfort
7.4
Location
8.1
Services
7.4
Staff
8.4
Cleanliness
9.3
Comfort
8.0
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.3
Comfort
7.8
Location
8.2
Services
8.0
Staff
8.8
Cleanliness
8.6
Comfort
8.9
Location
9.6
Services
8.9
Staff
9.3
Cleanliness
8.8
Comfort
8.8
Location
9.1
Services
8.8
Staff
9.1
Cleanliness
9.6
Comfort
9.6
Location
9.6
Services
8.8
Staff
9.6

Mediocre 2.0
Pros: We didn’t have the breakfast. Since we’re on vacation, we’d prefer to eat at an actual store. The location is great too. Quiet and convenient, close to stores and restaurants.
Cons: First of all, we couldn’t get ahold of them for the longest time. It was our check in time but no body was there to assist us. Called them over 10 times using 3 different phones and nobody answered. Squandered time waiting around for early 2 hours and had to bother the others who are staying there. We gave up and went out for dinner. When I called again after trying 10 more times, someone finally answered in a nonchalant voice. All the missed calls and they didn’t bother calling back..? Wow. They told me the room was ready so we headed back. They just told us the pin code and room number over the phone so we checked in ourselves. The first thing we noticed upon entering the room was the fact that it was a room for 2 when we had asked for a room for 3. There was one queen sized bed and that was it. Called the office, but nobody answered. Seriously? I was extremely upset, called a couple more times and looked around the facility when I finally found Robert who took care of us. We told him that we had reserved a room for 3. Then he tells us he can bring in a bed. Really? He really thought we want to be cramped up in that tiny room. I asked for a bigger room and he suggested that we can have another room that’s next to us. My friend was already in a bad mood and didn’t want to keep them waiting so I just said ok. He then had the room cleaned up and we had to kill time again until that was done. Afterward, we noticed that there was a big dead roach in the corner of our room and somebody’s used piercings on the table. When everybody’s obsessed right now with sanitizing and cleaning, they really just left somebody’s used piercings there. I didn’t do anything about it though; we didn’t want to waste time calling another 50 times. The shower room did not have shampoo or body soap and the WiFi did not work. My friends are moving away so it was our last trip together. Would have been nice if we could’ve stayed in one room instead of spending time in two separate rooms.
Okay 5.8
Pros: Nice location, easy check in, basic facilities, access to garden, shared kitchen, access to a secret beach in walking distance 2 minutes, laundry facilities
Cons: Matresses need replacement, broom and dust pan in would be helpful to get rid of the sand. Shared kitchen in the left building was old and DIRTY. (The one in the other building looked way better.) With little more efforts in maintenance and cleanliness it could be a perfect location. It does not need much money, just dedication.
Good 7.0
Pros: Very friendly host welcomed us when we checked in. Pleasant neighborhood with short walk to small beach. Close to town.
Cons: Very clean but not a charming space. The shared kitchen / "continental breakfast" was poorly stocked. No plates or bowls left at 8:30 am. One spoon left. No other cutlery. One piece of bread, a little fruit, two eggs left in the carton. Shower is part of the bathroom. No separation. Water all over floor and by sink and toilet when used. Nowhere to sit inside but bed or two hard wooden stools. Noise from other guest rooms, equipment, and planes flying low to/from nearby airport.
Excellent 8.0
Pros: The room was very comfortable and clean with good attention paid to details. The residential location is quiet with a small beach a short walk away. The onsite host is very courteous and helpful. The shared kitchen is great with all you will need for basic food preparation. In season, the orange tree produces delicious oranges.
Cons: The shared kitchen's dish drainer tray, counter surfaces and in particular gas cook top need more frequent (daily) cleaning by property staff. The addition of larger cereal/salad bowls would be helpful. Overall, the kitchen works quite well.
Excellent 9.2
Pros: Big room, they offer amenities in the bathroom, and you can use the kitchen to cook, including your own breakfast (they provide some food, you cook). Nice to fall sleep listening to the frogs.
Cons: You can’t walk to downtown.
Excellent 10.0
Pros: Alan was so nice and welcoming! Good vibes all around. The room was awesome and so clean! He provided breakfast and had towels, shampoo, conditioner and soap! Everything we needed. There was also a beach a few minutes walk down the street that is absolutely beautiful! I would highly recommend!
Excellent 10.0
Pros: Me and my wife we love this place. It’s made us feel like home not a hotel. The owner was very nice he had fruits for us in the kitchen. At night we sleep very peaceful cause all the birds and animals sound. I would love to come back here again. Highly recommended to stay here, if you want to feel like living on the island.
Good 7.4
Pros: The TV and Kitchen
Cons: Poor air conditioner needs to moved closer to the bed
Aaron's Cottage - Hilo
Rated no. 10
9.1
Excellent 9.1
Based on 3 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.2
Facilities
8.3
Food
4.7
Location
8.6
Overall 7.9 Good
Based on 511 reviews
Cleanliness
8.4
Comfort
8.2
Facilities
8.3
Food
4.7
Location
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.2
Facilities
8.5
Food
6.5
Location
9.2
Overall
10.0
Cleanliness
8.2
Comfort
8.0
Location
8.7
Services
7.8
Staff
7.8
Cleanliness
8.4
Comfort
8.5
Facilities
8.2
Food
3.0
Location
8.2
Cleanliness
8.3
Comfort
8.1
Location
8.5
Overall
9.0
Services
7.9
Cleanliness
8.5
Comfort
8.6
Facilities
6.0
Location
8.7
Overall
6.0
Cleanliness
8.7
Comfort
8.3
Facilities
9.0
Location
8.9
Overall
9.0
Cleanliness
8.4
Comfort
8.1
Location
8.8
Services
8.0
Staff
8.4

Excellent 9.0
Pros: every staff member was kind and full of aloha spirit. great location for morning walks.
Cons: still understaffed for thanksgiving rush. wish dining was available to order later in evening. .
Good 6.0
Pros: nice view of the inlet with a outdoor seating area, comfortable bed, .
Cons: the breakfast restaurant was grim and bare bones. could be due to vivid but cement floors and dated decor. bar was minimal , no food available . outdoor fluorescent lights made me not ho out there.
Excellent 8.0
Pros: Wonderful view of Hilo Bay, close to the airport and Hilo town. Helpful friendly staff.
Cons: No Sandy beaches nearby.
Excellent 9.0
Pros: Love the views from our ocean view King room and it's pretty close to almost everything we do.
Cons: Free guests parking across the street is not very safe, not well lid and no crosswalk so if make it hard to Cross and try not to get run down by oncoming traffic.
Good 6.0
Pros: Staff & facilities were nice.
Cons: The staff could not have been better. They were great. BUT... There was a fire alarm at 2:30a.m. where we had to evacuate the building. Not a thing was mentioned about this from any staff (like it never happened). I think a drink voucher or such should have been offered as an apology. I could NOT get back to sleep afterwards & as I was bridesmaid for a wedding, I needed my sleep. this should have been addressed.
Excellent 10.0
Pros: Beautiful in the rooms,very comfy bedroom and beautiful ocean view and the staff are so very nice. Love the complimentary cookies they hand to you freshly warm and tasty,when checking in.
Cons: The price per night is high.
Mediocre 3.0
Pros: Food is good. Location looks outdated.
Cons: Despite hotel not busy, we weee given the worst room and cold service.
Excellent 10.0
Pros: Beautiful place
Excellent 10.0
Awesome place to come back to after a long day visiting the sites!
Okay 5.0
Pros: Staff stay composed, view from my room it was in the back but I had ocean view
Cons: 4pm check in had to wait one and a half hours for a room to be ready. I do understand that there is a staff shortage and the Volcano just started back up so it was really busy.
Excellent 8.0
Cons: The shower drain was partially clogged. I did not bring it to their attention.
Good 7.0
Pros: Location
Cons: House keeping didn¿t come once
Mediocre 2.0
Pros: Both Hilton¿s I¿ve stayed at were extremely understaffed which they apologized for but what managers should understand that if it¿s busy or not adequate staff is essentially more important then have one worker do 10 jobs and have guest not feeli
Cons: I¿ve stayed at the kings landing and Hilo both places had very apparent stains on the bed skirts /ac dirty / dusty window dirty and it was --- dollars which is is like staying at kings landing but it¿s much nicer area front desk was very wel
Excellent 8.8
Contemporary hotel with magnificent view. Only complaint was that there were no umbrellas at the pool for those of us who like shade.
Good 6.0
Pros: The location was very nice. It has a very nice park next door for a morning run or stroll. We had a great server at the restaurant but the food was mediocre. The lobby is the most impressive part of the hotel. The rooms could use a little update.
Cons: It needed updating.
Excellent 10.0
Pros: Friendly service and extremely accommodating!!!! We had a wonderful staycation!!!!
Cons: As someone who works in the luxury hotel industry I have no suggestions or recommendations!!!! We were very pleased with our stay and will be returning!!!!
Excellent 10.0
Pros: Location and views of ocean
Cons: no
Good 7.7
Pros: Beautiful setting, friendly staff. Valets were top notch!
Cons: Facility is older and not well maintained. Lobby furniture was stained.
Excellent 9.0
Pros: Rooms were very nice in a good location. We did not want the tourist side of the island and this was a great place to stay. The service was good and the value was high for a property of this type on the islands.
Cons: It was crowded at check in times. Elevator waits could be long. Parking was difficult at times.
Good 7.0
Cons: Some of the staff either ignored me or were not that friendly.
Okay 4.0
Pros: location, and the history of it.
Cons: no complimentary breakfast, paid parking, no shuttle services, wish it had a hot tub.asked for a late checkout denied one.
Excellent 10.0
Pros: Valet parking attendants.
Excellent 10.0
Pros: Front desk women on point, fast, informative, approachable. Valet on time and efficient. Room quiet and beautiful view.
Cons: Pool was closed... which was a big bummer
Okay 5.0
Pros: Location
Cons: My first room smelled like vomit. When I called downstairs to switch rooms, they told me to come downstairs to pick up a new set of keys. They DID NOT tell me that I would be locked out of my room. At that point I had to wait for a security escort...
Excellent 8.0
Cons: The resort fees that hotel add to the stay
Excellent 10.0
Pros: Beautiful location, hotel extremely well maintained, staff super friendly, gift certificate for a blue Hawaiian was fun, the restaurant excellent, and prices great
Excellent 10.0
Pros: Best place to stay in Hilo. Good location and can walk to restaurants. Great view of the harbor and bay.
Cons: New resort fee.$ 30.00 / day
Okay 5.0
Pros: The outside view
Cons: The AC is terrible and very loud. The bar closes at 10pm and staff is removed from the customer experience.
Excellent 8.5
We had a wonderful time. Excellent hotel. Beautiful views. Professional and polite staff. Room very clean and very well equipped. Internet access for free. Small, but comfortable swimming pool. Plenty of sunbeds. Excellent place for holiday! Very clean.Very friendly and welcoming staff with the Aloha Spirit.Beautiful location nearby Hilo town, dinning, entertainment.Excellent exercise room. Beautiful grounds overlooking the water and adjacent spectacular gardens and parks. We will come back soon!
Excellent 8.5
We were amazed by the improvements that have been made since the Hilton acquired this property. Everything has been upgraded and modernized, from the lobby to the guest rooms. They added a fitness room with all new equipment (including 2 spin cycles), a restaurant and bar and a modern convenience store. We had an ocean view room with a balcony with a gorgeous view of Hilo across the bay. We stayed while the lava and Mount Kiluea was active, but never felt unsafe (we could not smell the sulfur dioxide nor were affected by the ash fallout - due to the trade winds blowing toward the Southeast). We were sensitive to the fact that many people who were force to evacuate were staying at the Naniloa. We highly recommend this hotel and will stay there again on our next visit!
Excellent 9.0
Pros: room size, view, cleanliness.
Cons: Parking was not acceptable. $20/night. No thanks. We took our chances on street.
Okay 5.0
Pros: I won't go again. House keeping is very poor. They don't have working thermostat. Staff is okay, nothing extra ordinary.
Cons: Housekeeping
Good 6.0
Pros: LOCATED NEAR AIRPORT
Okay 5.0
Pros: The beach views were amazing.
Cons: The room booked looked nothing like the pictures, much smaller.
Good 7.0
Pros: Location and staff was great. The renovation was new and the room were clean.
Cons: The room closets were very small infact the room is perfect for 2 people, no more.
Good 7.0
Pros: Great rooms and great bell and valet staff.
Cons: Restaurant service is terrible. Billing irregularities.
Okay 5.0
Pros: Close to where we wanted to be.
Good 6.0
Pros: remodeled rooms were clean and comfortable. location was good.
Cons: wasn't able to get a good night's sleep - room was too warm and AC didn't cool it down. A little overpriced
Good 6.0
Pros: I’ll start with the positives. The hotel was clean, friendly receptionist and an easy check in. But the parking was a nightmare. There isn’t nearly enough space for everyone so you end up having to park a ways away from your car, the elevators are slow, the toilets in your room look like something from a public restroom and are super loud and the restaurant doesn’t have very good food and the help was rude. The hotels surrounding this one aren’t nice at all either.
Good 6.0
Pros: Nice room with ocean view and big open lobby. Front desk was really nice.
Cons: Lack of parking space in the evening. $12 drinks too expensive. Room could been cleaner. Need fixing in the toilet room behind the toilet due to tile falling apart. Bed too soft. And worse thing was that the air conditioning was to freaking loud!!
Excellent 10.0
Pros: Awesome location on water front.. We were able to get prechecked and on request, got a couple of hours extension at no charge..
Good 7.0
Pros: We had a beautiful ocean view room with a balcony. The hotel lobby has been redone beautifully and has plenty of seats to relax and view the ocean.
Cons: The Naniloa does need to work on their staffing. The front desk does not acknowledge guests and speaks abruptly when helping. Also the housekeeping department needs to communicate better. New paint in rooms already chipping off.
Good 7.0
Pros: The staff and all the employee's were very courteous. I also liked the overall location.
Cons: I had one issue that was never resolved.The AC did not work at all. the first 2 days no pwr.the next day they said it was fixed but made such a loud noise I was never able to turn it on.Again I reported this to front desk.i left on 25th and it never worke
Okay 4.0
Pros: Bay view
Cons: The pictures were deceiving. The hallways were dirty, smelled funny and in need of a renovation. I did not expect the he'll to be in such poor condition for being a Hilton and costing as much as it did
Excellent 8.2
Pros: The staff was very polite and attentive.
Cons: There was some construction going on outside and nothing was mentioned before hand on your web site. Had I been informed before hand I would have requested a room away from the noise or booked another hotel. (Maybe that's why nothing was said.)
Good 6.0
Pros: Clean feel
Cons: NO VALET AND NOT ENOUGH PARKING. Huge flaw. Makes no sense
Mediocre 3.0
Pros: 1. Location 2. Management 3. Bell person (who moved us) Very professional and caring made the difference in our stay. We want to thank them.
Cons: Swimming Pool was out of order, could not use and when the pool was Working it was to dirty to use. The receptionist was very unprofessional and not helpful at all and not caring to help customers.
Excellent 8.7
Great!! However, no restaurant facility open yet. Did have wonderful complimentary breakfast for us. No restaurant nearby either.
Good 7.7
Pros: The room was nice, no real complaints about it or the hotel. Except. There was a metal clanging from the elevator that is right beside the room. It's loud and wakes you up. It needs to be addressed. Perhaps it's already in the works.
Poor 1.0
Pros: Good location
Cons: They were in the process of a major remodel.there was too much construction noise to enjoy time by the pool. Restaurant was closed and a temporary room was used. Poor food quality. I would not have chosen this place if they had disclosed the remodeling.
Excellent 8.6
The hotel has been refurbished and is looking much better than the other ones around it. Rooms clean and quiet. The service from hotel staff were friendly at all times. Though there is a lack of dining options in the hotel and surrounds. The free car parking is helpful for those with rented cars. However, it is not in a walkable distance to downtown Hilo.
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - Hilo
Rated no. 11
7.9
Good 7.9
Based on 511 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.7
Location
8.9
Overall
6.5
Services
7.6
Overall 7.7 Good
Based on 184 reviews
Cleanliness
7.8
Comfort
7.7
Location
8.9
Overall
6.5
Services
7.6
Cleanliness
7.8
Comfort
7.8
Location
9.1
Services
7.4
Staff
9.1
Cleanliness
7.0
Comfort
6.8
Location
8.6
Services
6.3
Staff
7.9
Cleanliness
6.9
Comfort
6.8
Location
8.5
Services
6.8
Staff
7.4
Cleanliness
8.1
Comfort
8.0
Location
9.0
Overall
6.5
Services
7.9
Cleanliness
8.4
Comfort
7.9
Location
8.2
Services
8.2
Staff
8.2

Excellent 9.0
Pros: Staff was very polite
Cons: The bed was not comfortable
Poor 1.0
Pros: Location was really close to the bay
Cons: The dorm I was in room you could whoever else was staying had been staying for a good while. I tripped over laundry detergent. It was uncomfortable for myself just because of lack of security so I chose not to stay even though I already paid
Excellent 10.0
Pros: Price
Cons: I have not stayed in a dorm room setting in a long time. It was very clean, well ventilated , and I slept well .
Excellent 9.0
Pros: Character. Lovely old house with wood everywhere. The staff are happy people and want to help.
Okay 5.0
Pros: Good location in Hilo, beautiful building with antique woodwork The guy who welcomed us was very nice and we were upgraded to a bigger room.
Cons: The bedroom was very noisy and smelly, the bathrooms were not clean, we did not dare taking a shower…
Hilo Bay Hostel - Hilo
Rated no. 12
7.7
Good 7.7
Based on 184 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.5
Facilities
5.6
Food
4.7
Location
8.6
Overall 7.5 Good
Based on 1,240 reviews
Cleanliness
7.7
Comfort
7.5
Facilities
5.6
Food
4.7
Location
8.6
Cleanliness
5.6
Comfort
3.5
Facilities
4.0
Location
7.6
Overall
5.6
Cleanliness
7.7
Comfort
7.5
Location
8.6
Services
6.9
Staff
8.3
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
7.7
Comfort
6.5
Facilities
5.7
Food
4.7
Location
8.7
Cleanliness
7.7
Comfort
7.4
Location
8.6
Overall
8.0
Services
6.9
Cleanliness
7.5
Comfort
7.6
Location
8.6
Services
7.0
Staff
8.2
Cleanliness
7.9
Comfort
7.8
Facilities
6.8
Location
8.7
Overall
7.6
Cleanliness
7.8
Comfort
7.5
Location
8.8
Services
7.0
Staff
8.3

Excellent 9.0
Pros: Great view, easy walk to the bay and bus.
Cons: There was a coffee maker but no coffee or filters.
Excellent 9.0
Pros: I loved room 318. it’s a room with a view. I’d go again if I got same room. Lovely.
Mediocre 2.0
Cons: The hotel was a great disappointment. The door lock on my room was no more than one would use to lock a bathroom door. The "desk" was an off-the-shelf laminate kitchen or bathroom countertop. There was no A/C (as stated on the web site). My room looked nothing like the one pictured at the hotel's website. The hotel gave the overall appearance of being a shore-front hotel that had been damaged during a hurricane, abandoned by the owner, then purchased and made serviceable by a multi-generational family. During the hour or two after my check-in I was unable to get a stable internet signal which was imperative for a critical virtual meeting the following morning. I did not stay the night.
Okay 5.0
Pros: location
Cons: no AC. rundown. the view is not worth paying for.
Poor 1.0
Cons: there is no elevator. This is not disclosed before booking. my wife is handicapped with bad back, knees and hip pain and she is unable to climb stairs. when we shorten our stay to 2 nights they charged us for 3 - the extra night is punishment cancellation fee. We should not only be refunded for the extra night, but for the whole stay. This was the worse hotel experience we have ever had.
Good 7.0
Pros: Good location. Walkable.
Cons: Low Booking.com price gets you a first floor room with no view. Basically a nice Motel 6 standard of hotel.
Excellent 10.0
Pros: Safe, clean, comfortable, and quiet. Slept well and woke up to the sound of the ocean. Everyone at reception was very friendly and they were able to accommodate our late check in without issue. There was no AC but there were three fans and we kept the window open and the temperature was perfect. Would definitely stay here again!
Excellent 9.0
Pros: Everything was just right.
Cons: Nothing, it was great.
Good 6.0
Pros: it was clean
Cons: it was less updated and less unkept than we were led to believe
Excellent 10.0
Pros: beautiful location
Okay 5.0
Pros: Location
Cons: WiFi was difficult to access and very slow. essentially useless.
Excellent 9.0
Pros: The room was very clean and the amenities were perfectly adequate for a one night stay. Don¿t let the exterior fool You!
Excellent 10.0
Pros: The staff are friendly and kind, and welcoming. I like that they have microwave, refrigerator, coffee maker and an electric frying fan that we can use to cook something. Suggestion: maybe add rice cooker!
Excellent 8.0
This is the place to go to simply shower and sleep after a full day in Hilo and the Volcano National Park! Our deluxe room on the top floor was CLEAN and the bed comfortable. It’s a dated, no frills place, but it served us well. We LOVED opening the windows and sliding door to hear the ocean waves and feel the great breeze! Note there is no elevator. Two nights max is all one needs on this side of the island to see the falls, rainforest, and volcanoes.
Excellent 8.0
Pros: Location
Cons: Staff could have been more accommodating. Security guard was very helpful.
Okay 4.0
Pros: Close to beach and airport
Cons: No air conditioning, old carpet in tropical environment. No way to lock the deadbolt if you were not in the room. Hotel was barely above motel quality.
Good 6.0
Pros: Location was the only plus for the hotel
Cons: Overall cleanliness, did not service our room for 3 days, roomed smelled like vomit when we got into it. No air conditioning made the dinginess and smell worse.
Good 7.0
Pros: proximity to bay, park, and restaurants
Cons: was not as clean as I'd hoped we were provided with wifi information by the front desk but could not connect. Routers in the hallway were not effective.
Excellent 8.0
Pros: Nice location near the water, clean room, nicely vintage, close to airport. Staff was very nice and took the trouble to answer my questions. They were also there late to check us in and took COVID restrictions seriously, much appreciated.
Cons: There were many "no trespassing" signs posted outside the office - confusing after series of long flights. No phone in the room, so had to contact front desk in person during limited hours. Room numbers hard to see at first. Wifi was unreliable.
Excellent 9.0
Pros: Ocean view, corner windows and great view
Cons: No elevator and no air condition
Excellent 10.0
Pros: It was reasonable price for the room.
Excellent 9.0
Pros: Staff was very helpful. We checked into this hotel because it was close to the hospital that one of our family members admitted for emergency for a few days.
Cons: This facility & set up is more like an island style motel , not a brand name style resort setting for sure. No food or restaurant on site.
Excellent 8.0
Pros: Good location, nice pool. Close to Reeds Bay Park. They did move us to a unit at the far end within a stones throw of the sea! That was really nice! Housekeeping staff were Great!
Cons: Just happened to come when it was really Hot & Humid. No A/C so wasn’t really comfortable till night time.
Poor 1.0
Pros: I didn't like anything about that hotel. As a matter of fact, after visiting the room, I de used to go stay elsewhere. It was the worst hotel I have ever set foot in. EXTREMELY disappointed.
Cons: EVERYTHING!
Excellent 8.0
Cons: There was a coffeemaker in the room but no coffee. Inexpensive price, so can't expect more than a clean, comfortable room.
Okay 4.0
Pros: The staff were great.
Cons: No air conditioning.
Excellent 9.6
The staff upgrated our room to the second floor with the bay view. The room was excellent and super clean! I highly recommend this hotel.
Good 6.0
Pros: Nice location close to the volcanos national park and the Akaka state park. Many great restaurants nearby.
Cons: The door lock looked as it had been cracked open not long time ago. It seemed unsafe to leave anything valuable in the room. Mosquitos around, remember to have your spray at hand.
Mediocre 3.0
Pros: Location and kitchenette
Cons: No A/C!!!! The lighting coming Into the room made it hard to sleep at all.
Poor 1.0
Pros: Regular refrigerator although this should not be classified as "kitchenette" unit
Cons: This is a ONE STAR property. No air conditioning, 2 portable fans blowing around hot humid stale musty air, outdated fixtures, no elevator. The star rating (which many of us rely upon) needs to be corrected to reflect what this property really is.
Okay 5.0
Pros: Daily good service (clean) Night time security man present
Cons: Need ac
Poor 1.0
Cons: The room was filthy, there was no a/c. Staff was rude and unhelpful. The bugs in the room were so bad that I ended up checking out after only being there a couple of hours and went to another hotel. I would not recommend this place to anyone.
Good 7.0
Pros: The staff were so nice. They made us feel very at home! The view from this hotel is phenomenal.
Cons: The room itself was small and outdated, and had no air conditioning. It would have been a fantastic 2.5 or even average 3 star hotel, but listed at a 4 star hotel I expected at least to have air conditioning.
Excellent 8.0
Pros: Location
Cons: Under renovation
Excellent 8.0
Pros: Location
Cons: I had to go to the office two different nights due to a domestic situation belie us
Mediocre 2.0
Pros: Location and ocean view from room. The bed was comfortable enough.
Cons: Needs updating. No screen on window that opened to ocean side and the screen door on the lanai had a large hole. Not sure if we had to worry about flying insects. There was an odd smell in the room - deodorizer or bug killer? No coffee for coffeemaker.
Okay 4.0
Cons: No air conditioning
Okay 5.0
Cons: No A/C. Location is a little rough. Hotel is very old. Nothing special or fancy.
Excellent 9.4
Pros: Location was great Quiet rooms. Clean.
Cons: Walk up steps only, but was told before I went there No elevator or a/c, but was told before I went there.
Excellent 8.0
Pros: Very clean and exactly what it stated
Cons: Beds outdated, mattress not comfortable
Good 7.0
Pros: Location
Cons: Parking spots limited. Also coffee u have tho ask not in the room. Also lobby needs renovation
Mediocre 2.0
Cons: the door tonour room had been previously kicked in and had been improperly repaired.
Okay 5.0
Cons: Hotel was clean but building and condition of rooms could be better. Pool area under renovation
Okay 4.0
Cons: No AC.
Poor 1.0
Pros: The location was prime!
Cons: There was no A/C! The overall hotel looks old and run down
Good 6.0
Pros: Location
Cons: Old needs updating
Excellent 9.1
Pros: Although the decor is a little dated, everything is well cared for and the room was SO CLEAN and so tidy when we came in! The bed was comfy, the staff was personable, and I got to watch a sea turtle munching on algae from the back staircase.
Cons: The WiFi was really spotty in our room, and the network wasn't password protected. The shower head was meh. Other guests were a little loud in the afternoon but they quieted down well before bedtime.
Good 7.9
hotel is old but ok. no elevator so have to drag you suitcase up 3 flights of stairs. room had a coffee machine but no coffee is provided.shower is very difficult to control water temperature.
Excellent 9.4
Pros: Good price
Cons: No elevator...
Okay 5.0
Pros: Clean, great view, quiet, reasonable prices.
Cons: No phone, no elevator, no garbage can in room, limited parking. 1960s room key access, limited or low signal Wifi.
Good 7.0
Pros: Location / bay view
Excellent 8.2
Pros: Clean and pleasant staff.
Mediocre 2.5
Pros: Room smelled bad. Hard bed. Unfriendly staff.
Poor 1.0
Pros: The pool was minuscule but clean.
Cons: No AC and it was 88 degrees. The hotel felt like it was in a Cold War concrete bunker. The door had no deadbolt or peephole (though some others did, some did not). Shower was very poor - very weak water pressure and sometimes water would simply quit.
Good 7.0
Pros: Staff was very helpful and friendly
Cons: Hard to park at night
Good 7.0
Pros: Location was great!
Cons: Hotel did not have AC. Needed to open window and turn on ceiling fan.
Okay 4.0
Pros: It was cheapish. That's about it
Cons: Very small rooms. No lift. No aircon. Very dated. Airport noise. Wouldn't recommend.
Excellent 8.2
Pros: The woman at the reception desk when we arrived was full of the aloha spirit and very helpful. Location overlooking the bay was pretty.
Cons: The hotel was worn and had seen better days.
Hilo Reeds Bay Hotel - Hilo
Rated no. 13
7.5
Good 7.5
Based on 1,240 reviews
Details
Reviews

Cleanliness
7.0
Comfort
6.4
Facilities
7.1
Location
8.0
Overall
7.7
Overall 7.3 Good
Based on 12 reviews
Cleanliness
7.0
Comfort
6.4
Facilities
7.1
Location
8.0
Overall
7.7
Cleanliness
6.9
Comfort
6.5
Location
7.9
Services
6.4
Staff
8.2
Cleanliness
5.0
Comfort
6.0
Facilities
5.5
Location
9.0
Overall
6.0
Cleanliness
6.8
Comfort
6.3
Location
7.9
Services
6.4
Staff
8.2
Cleanliness
7.4
Comfort
6.7
Facilities
9.0
Location
8.0
Overall
10.0
Cleanliness
7.4
Comfort
6.7
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
8.1
Comfort
6.9
Location
8.3
Services
6.9
Staff
8.3

Poor 1.0
Pros: Bed was comfortable
Cons: Door was opened when i was sleeping. Tiolet leaked at base Shower wiit working while soaping up. Was told i would only be charged $50 for the stay, but was charged $70 TV didnt work
Good 7.0
Pros: First they offer for breakfast fresh fruit, pastry ,coffee. The location is great. 10mins from Hilo Airport. The gardens are beautiful. And for $12 they do a load of laundry.
Cons: Well the bed was so so
Excellent 8.0
Pros: The bed was comfy. Room was very comfortable.
Cons: The window was broken. Couldn’t lose it
Poor 1.0
Cons: Dirty and old place
Excellent 9.0
Pros: The property is beautiful and vibrant with plants all around. The room is very clean and tidy. The staff was very friendly and made our stay even better.
Okay 4.0
Pros: one of best breakfasts ever
Cons: Mechanical Noise entire night under floorboards and was not explained except that problem could be bamboo.
Good 7.0
Pros: Helpful staff, good location.
Cons: Appreciated being able to move down the hall when very loud guests moved-in next door & vibrated our walls with their music & yelling.
Good 7.0
Pros: Very homey and friendly. Great views, ocean and garden. Great breakfast!
Mediocre 3.4
Pros: Location except it did not feel safe there
Cons: In great disrepair
Excellent 9.1
Pros: Breakfast is fresh! Thoughtful staff! Would definately stay again.
Excellent 10.0
Pros: The old fashion Hawaiian atmosphere
Cons: I little challenge trying to adjust the perfect water temperature for the shower
Good 7.0
Pros: 10 minutes walk from town, relaxed ambient, hippy-like environment is great with meeting interesting people and getting suggestions on places to visit. Serves interesting continental breakfast items. Surrounded by flowering ginger plants.
Cons: Room was small, dim and not too clean, and people walking outside on the wood corridor can be loud.
Okay 5.0
Pros: The location
Cons: The WiFi was only available in the Lobby.
Wild Ginger Hotel - Hilo
Rated no. 14
7.3
Good 7.3
Based on 12 reviews
Details
Reviews

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