Recent reviews
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10.0
Cons: First time to the airport so it was a little tough to find.
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2.0
Terrible
Cons: I made a reservation and specifically asked there was a car available on the phone while speaking to a person, not the computer, but when I arrived to pick my car up there was not a car there!!! When I questioned the attendant, he said there was nothing he could do for me. Consequently, I ended up spending over $100.00 more than I should have because another rental (Hertz) said they only had a van. I believe this should be Alamo'so responsibility. I also believe the attendant could have been much more helpful! He at least could have checked with all the other rental companies to see if there was a cheaper option. I would really like a response!!!
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7.6
Young Driver Fee
Cons: I am 24 so I accept that I needed to pay an extra fee. However, when I booked, I correctly input my age. I was not charged the fee until I actually picked up the car which I found frustrating. Also, there was no cruise control.
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10.0
Easy to pick ip, friendly service, great price
Pros: The pickup was quick and easy. Nice car. Very easy
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4.8
HHI Airport rental car nightmare.
Cons: Huge line. Booked few hours earlier but they had no record of my booking. Had to wait for clerk to call her manager, leave a voice mail, then wait for him to call back in order to get a car. Didn't get the car I wanted. Didn't get a receipt, temporary registration, or any documentation from Alamo or Kayak. Initially told car had a full tank but was only half full. The clerk also told me the insurance I bought through Allianz didn't cover damage to the car despite that being incorrect, then she charged be for Alamo insurance without my consent which I had to call to get a charge back a few days later to correct. Terrible experience.
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10.0
Fast easy transaction
Pros: Very pleasant experience.
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10.0
Cons: Era la primera vez que iba al aeropuerto, así que era un poco difícil de encontrar.
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7.6
Cargo Por Conductor Joven
Cons: Tengo 24 años, así que acepto que necesitaba pagar una tarifa adicional. Sin embargo, cuando hice la reserva, ingresé correctamente mi edad. No me cobraron la tarifa hasta que en realidad cogí el coche que me pareció frustrante. Además, no había control de crucero.
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10.0
Fácil de conseguir ip, servicio amable, gran preci
Pros: La recogida fue rápido y fácil. Coche bonito. Muy fácil
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10.0
Trámite rápido fácil
Pros: Una experiencia muy agradable.
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10.0
Cons: First time to the airport so it was a little tough to find.
review from -
10.0
Easy to pick ip, friendly service, great price
Pros: The pickup was quick and easy. Nice car. Very easy
review from -
10.0
Fast easy transaction
Pros: Very pleasant experience.
review from -
10.0
Cons: Era la primera vez que iba al aeropuerto, así que era un poco difícil de encontrar.
review from -
10.0
Fácil de conseguir ip, servicio amable, gran preci
Pros: La recogida fue rápido y fácil. Coche bonito. Muy fácil
review from -
10.0
Trámite rápido fácil
Pros: Una experiencia muy agradable.
review from
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7.6
Young Driver Fee
Cons: I am 24 so I accept that I needed to pay an extra fee. However, when I booked, I correctly input my age. I was not charged the fee until I actually picked up the car which I found frustrating. Also, there was no cruise control.
review from -
7.6
Cargo Por Conductor Joven
Cons: Tengo 24 años, así que acepto que necesitaba pagar una tarifa adicional. Sin embargo, cuando hice la reserva, ingresé correctamente mi edad. No me cobraron la tarifa hasta que en realidad cogí el coche que me pareció frustrante. Además, no había control de crucero.
review from
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2.0
Terrible
Cons: I made a reservation and specifically asked there was a car available on the phone while speaking to a person, not the computer, but when I arrived to pick my car up there was not a car there!!! When I questioned the attendant, he said there was nothing he could do for me. Consequently, I ended up spending over $100.00 more than I should have because another rental (Hertz) said they only had a van. I believe this should be Alamo'so responsibility. I also believe the attendant could have been much more helpful! He at least could have checked with all the other rental companies to see if there was a cheaper option. I would really like a response!!!
review from -
4.8
HHI Airport rental car nightmare.
Cons: Huge line. Booked few hours earlier but they had no record of my booking. Had to wait for clerk to call her manager, leave a voice mail, then wait for him to call back in order to get a car. Didn't get the car I wanted. Didn't get a receipt, temporary registration, or any documentation from Alamo or Kayak. Initially told car had a full tank but was only half full. The clerk also told me the insurance I bought through Allianz didn't cover damage to the car despite that being incorrect, then she charged be for Alamo insurance without my consent which I had to call to get a charge back a few days later to correct. Terrible experience.
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