Overview

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Sheraton Hong Kong Hotel & Towers

20 Nathan Road, Hong Kong, Hong Kong
+852 2369 1111

$278+

Overall guest ratings

8.9/10 Excellent
based on 8,974 reviews

Review highlights

  • 9.7
  • 8.4
  • 5.9
  • 5.9

Good to know

  • Great view
  • Good accessibility by car
  • Great shopping

Nearby

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    About

    Located along Victoria Harbour, Sheraton Hong Kong Hotel & Towers is in the heart of Kowloon’s business, shopping, and entertainment district. The ferry terminal and subway (MTR) stations are nearby, and Hong Kong International Airport (HKG) is 35 minutes away. Outdoors, a temperature-controlled pool and Jacuzzi as well as a lounge afford unparalleled relaxation year-round. Take time for yourself in our spa, sauna, and health club with professional instructors. Stay in touch at our full-service business center. The hotel’s 782 sleek, inviting guest rooms and suites are ideal places to relax, work, or play. Many offer a postcard view of Victoria Harbour and the dynamic skyline. Sheraton Towers features private reception and the exclusive Towers Lounge on the 16th floor.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 8,974 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 8.4 "Great service."
      8.7 "87% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      7.1 "Management was excellent, said 71%."
      8.9 "89% said the concierge service was amazing."
      10.0 "100% were happy with the shuttle service."
      8.2 "82% found the restaurant service to be one of the best."
    • 8.2 "Very nice wellness & sports facilities."
      8.6 "top-notch fitness area, thought 86%."
    • 7.6 "Good breakfast."
    • 6.2 "Rooms are ok."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
      5.0 "Sufficient business facilities, according to 50%."
    • 5.9 "Average value."
      6.3 "The price was ok for 63%."
    • 4.3 "Internet is poor."
      4.6 "54% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
    • 4.2 "Not very comfortable."
      3.5 "65% said rooms were small."
      4.7 "53% thought it was too noisy."
      3.8 "62% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 2,422 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      9.1 "91% said the concierge service was amazing."
      7.2 "Housekeeping was great, according to 72%."
    • 8.5 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 7.7 "Good breakfast."
    • 7.3 "Good pool."
    • 6.8 "Rooms are ok."
      5.1 "Only 51% thought the furniture was functional."
    • 6.1 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.0 "Average value."
      5.8 "The price was ok for 58%."
    • 4.4 "Internet is poor."
      4.6 "54% thought it was overpriced."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 3,769 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
    • 8.5 "Very nice wellness & sports facilities."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      9.1 "91% said the concierge service was amazing."
    • 7.6 "Good breakfast."
    • 7.0 "High value."
    • 5.9 "Rooms are ok."
    • 5.2 "Internet is average."
      5.4 "54% thought it was adequately priced."
    • 4.2 "Not very comfortable."
      3.3 "67% said rooms were small."
      4.5 "55% thought it was too noisy."
      3.7 "63% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
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    Overall rating

    9.0 Excellent
    based on 1,974 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      9.7 "Near to public transport, according to 97%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.7 "Great service."
      8.8 "88% thought the service was very professional."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 6.9 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 6.6 "Rooms are ok."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.5 "Average value."
      5.8 "The price was ok for 58%."
    • 3.6 "Internet is poor."
      4.0 "60% thought it was overpriced."
      3.4 "66% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 807 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.7 "Near to public transport, according to 97%."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.9 "Rooms are ok."
    • 5.6 "Average value."
    • 4.1 "Internet is poor."
      4.2 "58% thought it was overpriced."
      4.5 "55% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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