Overview

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The Excelsior Hong Kong
Best Fitness Area

281 Gloucester Road, Hong Kong, Hong Kong
+852 2894 8888

$254+

Overall guest ratings

8.9/10 Excellent
based on 5,814 reviews

Review highlights

  • 10.0
  • 9.9
  • 6.8
  • 6.4

Good to know

  • Friendly atmosphere
  • Good accessibility by car
  • Great shopping

Nearby

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    About

    Surrounded by Causeway Bay, the main shopping, dining, and entertainment district, the hotel is around the corner from Victoria Park and one mile from the Wanchai district.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Tennis
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 5,814 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Food is to die for."
      9.3 "Yummy desserts, said 93%."
      9.4 "94% enjoyed the snacks that were offered."
      8.6 "86% loved the menu selection."
      8.6 "86% loved the dining experience."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      7.7 "Management was excellent, said 77%."
      10.0 "100% were happy with the shuttle service."
      7.0 "70% said the concierge service was amazing."
    • 8.3 "Breakfast is good."
    • 6.8 "Internet is average."
    • 6.4 "Rooms are ok."
      5.2 "Only 52% thought the furniture was functional."
    • 5.2 "Vibe was decent."
      6.6 "Only 66% thought, the hotel was stylish."
    • 5.0 "Average amenities."
      5.4 "54% said the architecture was not spectacular."
      6.3 "63% said the elevator was ok."
    • 4.5 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.7 "Air conditioning was criticized by 73%."
      1.7 "83% criticized the small bathroom."
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    Overall rating

    9.0 Excellent
    based on 872 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Food is to die for."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 6.7 "Internet is average."
    • 6.2 "Rooms are ok."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.8 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.2 "Not very comfortable."
      3.6 "64% said rooms were small."
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    Overall rating

    9.1 Excellent
    based on 2,500 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Food is to die for."
      9.4 "Yummy desserts, said 94%."
      9.0 "90% enjoyed the snacks that were offered."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
      8.1 "Management was excellent, said 81%."
    • 8.4 "Breakfast is good."
    • 6.7 "Internet is average."
      6.7 "67% thought it was adequately priced."
      6.2 "62% thought the wifi quality was ok."
    • 6.5 "Rooms are ok."
    • 5.2 "Vibe was decent."
      6.1 "61% considered the lobby entrance to be so-so."
    • 5.2 "Average amenities."
      6.1 "61% considered the lobby entrance to be so-so."
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    Overall rating

    9.1 Excellent
    based on 1,802 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
    • 9.3 "Food is to die for."
    • 9.1 "World class service."
      9.1 "91% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 8.8 "Bar is amazing."
    • 8.1 "Breakfast is good."
    • 6.4 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 6.2 "Rooms are ok."
    • 5.6 "Vibe was decent."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 3.4 "Not very comfortable."
      2.9 "71% said rooms were small."
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    Overall rating

    8.8 Excellent
    based on 639 reviews
    • 10.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
    • 9.2 "Food is to die for."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 6.6 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 6.2 "Rooms are ok."
    • 4.6 "Not very comfortable."
      3.8 "62% said rooms were small."
      4.7 "53% thought it was too noisy."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
    • 3.9 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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