Sheraton Indianapolis Hotel at Keystone Crossing

Sheraton Indianapolis Hotel at Keystone Crossing

8787 Keystone Crossing, Indianapolis, IN 46240, United States
+1 317 846 2700
$119
Cheapest

rate per night

8.0
Great

based on 3,219 reviews

Sheraton Indianapolis Hotel at Keystone Crossing
Fri 20/5
Sat 21/5
ProviderNightly total
AGODAPV$119
Hotels.com$127
Expedia$127

About Sheraton Indianapolis Hotel at Keystone Crossing

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more

Offering an indoor pool and a Jacuzzi, Sheraton Indianapolis Hotel at Keystone Crossing is situated in Indianapolis and is a short stroll from The Fashion Mall at Keystone. It also features valet parking, an express check-in and check-out feature and a 24-hour business centre.

There are a variety of facilities on offer to those staying at the hotel, including a concierge, a 24-hour reception and a car rental desk. A gym can be readily accessed by guests wanting to keep active while travelling.

Each traditional room at Sheraton Indianapolis Hotel at Keystone Crossing offers a refrigerator and all the necessities for a comfortable stay.

Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, suitably based for those who want to stay nearby for a meal. Each evening, guests are welcome to relax in the lounge bar. A wide selection of eating options are also found in close proximity to the property.

Indianapolis International Airport is under a 40-minute drive from Sheraton Indianapolis Hotel at Keystone Crossing. The Conner Prairie and The Children's Museum of Indianapolis are also a short car ride away.

Photos of Sheraton Indianapolis Hotel at Keystone Crossing

Property safety measures

Sheraton Indianapolis Hotel at Keystone Crossing has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Sheraton Indianapolis Hotel at Keystone Crossing

Fri 20/5
Sat 21/5
Show deals with
Double rooms($127 - $357)
Double room
1 double bed

1 double bed

Hotels.com

$127/night

$127 totalHotels.com
2 double beds

2 double beds

Expedia

$128/night

$128 totalExpedia
2 double beds

2 double beds

Orbitz

$128/night

$128 totalOrbitz
Queen rooms($127 - $1,310)
Queen room
2 queen beds

2 queen beds

Expedia

$127/night

$127 totalExpedia
2 queen beds

2 queen beds

FINDHOTEL

$128/night

$128 totalFINDHOTEL
2 queen beds

2 queen beds

Travelocity

$128/night

$128 totalTravelocity
Standard rooms($144 - $318)
Standard Room
no bed type specified
no bed type specified
Snaptravel

$144/night

$144 totalSnaptravel
no bed type specified
no bed type specified
FINDHOTEL

$151/night

$151 totalFINDHOTEL
no bed type specified
no bed type specified
Zenhotels.com

$318/night

$318 totalZenhotels.com
King rooms($119 - $373)
King room
1 king bed

1 king bed

AGODAPV

$119/night

$119 totalAGODAPV
1 king bed

1 king bed

Expedia

$128/night

$128 totalExpedia
1 king bed

1 king bed

Orbitz

$128/night

$128 totalOrbitz

Amenities at Sheraton Indianapolis Hotel at Keystone Crossing

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box

Bathroom

  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Snack bar
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

General

  • Executive lounge access
  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Trouser press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Workspace

  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Pool and spa

  • Hot tub
  • Indoor pool

Parking and transportation

  • Parking
  • Valet parking

Outdoor

  • Terrace/Patio
  • Beach towels

Things to do

  • Gift shop
  • Shops (on site)

Fitness

  • Fitness centre

Reviews of Sheraton Indianapolis Hotel at Keystone Crossing

8.0
GreatBased on 3,219 verified guest reviews
7.7Families
8.1Couples
8.2Solo
8.0Friends

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Newest first
S
10.0 Excellent
I couldn't get the phone in the room to work but it was fine since I can just use my cellphone to call the helpdesk. The first time I called was to ask about the wifi since I did not find info about that in the room. The staff was informed anyway to let me know the name of the network and I was able to connect. The following morning I had to call to see if I needed to go to the front desk for check-out and I did. Would be nice if I didn't have to. At the Hilton, when I wake up in the morning, I get a receipt slipped on my door and if I don't have any questions, I can just head to my car and leave. But overall, the room was very nice and clean, the A/C was working efficiently and I could easily control the temperature. The bath amenities were nice. I had a free regular sized bottled water, 2 packets of starbucks coffee and 1 decaf and 2 tea packs. Cups and coffee maker were available for use. There was hair dryer in the bathroom, 2 sets of bath towels, hand towels, wash cloth, and bath mat. There is a couch (stayed in a room with king size bed), TV and desk area adjacent to the TV table with chair so I can use my laptop comfortably.
A
7.7 Good
Pros:Room was comfortable
Cons:I booked a hotel room on 9/28 for a trip I was taking from 10/9 to 10/10. I was sent an email on 10/6 from reservations@res-Marriott.com stating that my reservation # 42601730 had been cancelled. The email did not come from Expedia or Kayak. After receiving the email, I called the reservation phone number listed in the email (1-800-325-3535) and inquired about my cancelled reservation. The woman I spoke with was also confused as to why the reservation would have been cancelled. She made me a new reservation, gave me Sheraton reinstated reservation # of 92195606 and told me the total cost of my room for 10/9-10/10 would be $89.09 plus taxes, making the final bill $104.24. There was confusion when I checked in on 10/9 but I have the front desk the confirmation number I was given by the woman mentors above and he was able to check me in. I checked my credit card statement and there was no credit made on my account after the cancellation 3 days prior to calling. I was charged $129.17 on 9/28. When I checked out on 10/10 the front desk man was trying to rush me out, talked over me when I asked for the rate I was being charged (I thought it should be the $104.24) and kept looking behind me at the next guest while I was trying to get some information. He kept telling me he was unable to give me information on an Expedia reservation, but Sheraton is who cancelled it in the first place. Based on his rude behavior, I will not return to this hotel. I understand I booked through Kayak/Expedia, but because my reservation was cancelled and I received an email from Sheraton (and called their 1-800#) I expected to be able to get some more clarification.
S
6.2 Okay
Pros:Location, staff
Cons:Hotel old, worn. Needs updating
A
10.0 Excellent
Pros:Comfortable room with great beds and fabulous shower. Will definitely stay here again. Steps away from shopping, restaurants and movie theater.
A
9.7 Excellent
Pros:My priority with picking a hotel is cleanliness, and this hotel delivered. It also has a great location, and it feels great to be able to walk to the mall and restaurants after being on the road all day.
Cons:That the wifi is not free.
A
9.1 Excellent
Pros:The staff was extremely friendly and helpful. The hotel and room are very clean. The mall is connected to the hotel which is a very convenient bonus. We did order room service and the food was very good.
Cons:The exercise equipment is a little outdated and not functioning well. Several of the treadmills' computer panel would not respond. The breakfast was good not great, I would like a few more options but it was good with good fresh fruit, oatmeal, cereals, eggs, etc.
J
10.0 Excellent
Pros:Room was great!!! Quiet and relaxing atmosphere!!! Love that this hotel is close to the Fashion Mall and many great restraunts!!!
A
7.6 Good
Pros:Bed and pillows were comfortable.
Cons:$10 charge for WiFi. Room had only one serving of coffee.

Location

8787 Keystone Crossing, Indianapolis, IN 46240

What's nearby

  • Caribbean Cove Indoor Water Park9.9 km
  • Fort Harrison State Park10.3 km
  • Crown Hill Cemetery11.7 km
  • Indianapolis Museum of Art12 km
  • Children's Museum of Indianapolis12.4 km
  • Murat Center16.1 km
  • Colonel Eli Lilly Civil War Museum16.3 km
  • Indiana War Memorial16.4 km
  • Monument Circle16.9 km
  • Soldiers and Sailors Monument16.9 km
  • Indianapolis Motor Speedway17.1 km
  • Eiteljorg Museum17.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Sheraton Indianapolis Hotel at Keystone Crossing

  • Guests with existing Sheraton Indianapolis Hotel at Keystone Crossing reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Indianapolis Hotel at Keystone Crossing for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Sheraton Indianapolis Hotel at Keystone Crossing is located at 8787 Keystone Crossing in Washington Township, 16.9 km from the centre of Indianapolis. Caribbean Cove Indoor Water Park is the closest landmark to Sheraton Indianapolis Hotel at Keystone Crossing.

  • Check-in time is 15:00 and check-out time is 12:00 at Sheraton Indianapolis Hotel at Keystone Crossing.

  • Sheraton Indianapolis Hotel at Keystone Crossing is 27.5 km from Indianapolis. Sheraton Indianapolis Hotel at Keystone Crossing is 142.2 km from Fort Wayne.

  • No, pets are not allowed at Sheraton Indianapolis Hotel at Keystone Crossing.

  • Yes, Sheraton Indianapolis Hotel at Keystone Crossing has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money

8.4

Distance to city centre

16.9 km

Location rating

8.9

Nearest airport

Indianapolis

Distance to airport

27.5 km