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4 locations in Jenks
Filters
Reviews
2.0 Poor
May 2021
Cons:
Car was not ready. They tried to charge for things in a very shifty way. They did not disclose information that was important to the rental. They were emphatic that there was to be no smoking of any kind in the car and gave us a car that reeked of smoke - and then said that it was the cleaner they used to sanitize due to COVID. RIGHT!!! They charged us (prepaid) for a full tank of gas upon return, said we had a full tank of gas when they gave us the keys, but the car was only half full. When we pointed all these things out, they became defensive, dismissive and resorted to lies.2.0 Poor
Mar 2021
Cons:
No vehicle like the one I reserved. Called the next day - day of pick up to tell me. The person who called to tell me was very rude.2.0 Poor
Mar 2021
Cons:
My reservation was cancelled by enterprise and I was not notified. Very frustrating and ended up having to Uber 85 miles to my destination. There were no other rental options in the entire city8.0 Very Good
Mar 2021
Pros:
All the above.Cons:
Good deal for the price. Happy Camper10.0 Wonderful
Dec 2020
Pros:
Everything the car the staff an the mpg8.0 Very Good
Oct 2020
Pros:
Great staff! Very helpful.Cons:
Did not have the car I reserved. The only available similar option was more expensive than I was quoted.2 locations in Jenks
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Reviews
2.0 Poor
Oct 2023
2.0 Poor
May 2021
Pros:
Nothing10.0 Wonderful
May 2021
Pros:
great people and great car8.0 Very Good
Mar 2021
Cons:
Vehicle needed cleaned inside and out before pickup.2.0 Poor
Feb 2021
Pros:
Nothing. Car was paid for but no car was available on the same day I was planning on getting it. Terrible experience. And to put the icing on the cake, I've been charged for the car and insurance that Hertz did not deliver.Cons:
When I pay for a car and insurance in advance, I expect there to be a car for me. Is that so unreasonable. I WILL NEVER USE HERTZ AGAIN8.0 Very Good
Jan 2021
Pros:
The vehicle was really nice.Cons:
It took a little time before we got the vehicle but the Hertz staff member was very thorough & very nice.2 locations in Jenks
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Reviews
10.0 Wonderful
Feb 2024
8.0 Very Good
May 2021
Cons:
Better explanation that I would have to take a Uber or taxi from the airport to pick up the vehicle. I stood in line at the airport for almost 30 mins as they where behind. Once I got to the counter it was explained that I had to take a Uber to the other location.2.0 Poor
May 2021
Pros:
The car did startCons:
Service was terrible10.0 Wonderful
Apr 2021
Pros:
Great Staff and car!Cons:
Nothing10.0 Wonderful
Apr 2021
Pros:
Staff was great. Great Car.2.8 Poor
Nov 2020
Pros:
Staff was not helpful2 locations in Jenks
Filters
Reviews
8.0 Very Good
May 2021
Cons:
Good service8.0 Very Good
Jan 2021
Pros:
Nice staff, nice vehicle.Cons:
I rented a Corolla but was bumped up to a 4Runner because at pickup time. While I enjoyed the vehicle, the lower gas mileage made the rental more expensive.10.0 Wonderful
Oct 2019
Pros:
It was easy to change my drop off location to my actual hotel instead of one nearby.Cons:
Giving me the option to drop off at my hotel, that had an Avis desk when I booked the vehicle would have been nice.2.0 Poor
Nov 2017
Pros:
ease of booking. Finally rented from a competitor for a lower price for the same carCons:
teaser rate and then lot of junk fees for much higher total8.8 Very Good
Mar 2017
Cons:
Returned car early. Wish for a pro rate refund9.6 Wonderful
Oct 2016
Cons:
Rental car was nice and new; however, it smelled like stale cigarettes. I specifically remembered the Avis agent telling me "no smoking" inside the vehicle, or there will be a penalty. I've rented a moving truck from their sister company, Budget, at the same location and ran into this exact problem. Gross.Take a look at our extensive car hire location map to find the best car hire deals near you.