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One location in North Tulsa
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Reviews
2.0 Poor
Apr 2021
Pros:
NothingCons:
letting people know they had to be 21! I put down I was 19 and they still let me set everything up and when I went to pick the car up they said I wasn’t old enough.10.0 Wonderful
Dec 2017
Pros:
Super quick pick up and drop off at Tulsa International Airport10.0 Wonderful
June 2017
Pros:
Excellent value for a weekend rental!7.6 Good
Mar 2017
Pros:
The car was a good value for the money.Cons:
They did not have my reservation in the system when I dropped off the car, so I had to wait for them to finish with another customer so they could locate it. Luckily I had arrived at the airport with enough time built in, but if I was close on timing, it would not have been good.6.0 Okay
Mar 2017
Pros:
It was a very clean carCons:
The $79 charge that was not explained.10.0 Wonderful
Mar 2017
Pros:
great car2 locations in North Tulsa
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2.0 Poor
Oct 2023
5.6 Fair
Jan 2020
Cons:
The staff was helpful, but the Avis's policy on accepting payment is nonsensical and downright idiotic. They would not accept my debit card. I literally use this card EVERYWHERE -- travel, retail, etc. -- both offline and online for much larger and much smaller purchases, and I've never had an issue. Then, Avis says they can't use that to rent the car to me? Are you kidding me? I'm a Preferred Plus member and have rented cars from you many times. You know you can trust me to pay, and you know who I am. (I literally could've walked over to an airline ticket counter, used my debit card to buy a refundable ticket, returned to Avis to rent a car [since that's the only way they said they'd accept my debit], and then returned to the airline ticket counter for a refund. That makes NO sense.) AFTER THAT FIASCO AND ARGUING WITH THE STAFF TO NO AVAIL, I tried to see if they could use my American Express card that's in the system (since I use it regularly for work). They needed a code, but I didn't have the card (it was in my home in another state). I got on the phone with American Express, and they were willing to give a 1-time code (they said they do this regularly with companies when their clients don't have their cards). Unfortunately, Avis didn't accept that offer either. GRRRRRRR. I ended up having to get a local family member to swipe a credit card of theirs. So frustrating!7.6 Good
Dec 2019
Cons:
$250 for an economy car we used for 2 hrs from Tulsa to Joplin seems pretty steep! High price for convenience. The process was very smooth, from online rental to pickup to return.10.0 Wonderful
Dec 2019
Cons:
Loved it2.8 Poor
July 2017
Cons:
They man that helped me did a price match for me. When I returned the card I was changed for an extra day. Not good at all8.0 Very Good
May 2017
Pros:
Easy to pick up/drop off. Convenient access to Tulsa areas of interest.Cons:
The Jeep squeaked all the time and had tons of rattlesOne location in North Tulsa
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6.0 Okay
June 2021
Pros:
I liked the option with Payless to pick up the car on airport property vs. needing to shuttle to another location. Returning the car was simple and easy, which was appreciated.Cons:
The staff was friendly at pick up, but we had to wait in line in the garage to get the keys for much longer than one would expect. A parking garage is not the safest of places to try to wrangle a toddler who has been stuck on a plane for several hours. When we got to the car, the vehicle wasn’t as clean inside or out as one would reasonably expect either. Despite paying more for a mid-size SUV to comfortably fit our standard sized car seat that easily fits in a similar mid-size SUV, it took quite a bit of effort to get the seat installed due to it being a tight fit and then not the most comfortable ride for the driver who had to scoot the seat closer to the steering wheel than preferred.10.0 Wonderful
May 2021
Pros:
Everything went smoothlyCons:
A bit pricey. $407 for Wednesday pickup and Monday drop off4.0 Mediocre
May 2021
Cons:
Car was dirty inside and out, had 40k miles on it, oil change came on mid trip, outside was all scratched up on all sides, no attendee or exit gate to report scratches, you just exit the airport and then you are on the road, the most we have e we had to pay for such a poorly maintained rental car2.0 Poor
May 2019
Cons:
No one was at the desk. I had to cancel the reservation and book with another agency. Would steer clear8.0 Very Good
Mar 2019
Pros:
yesCons:
All is well9.2 Wonderful
Dec 2018
Cons:
It did not seem staff were prepared for the amount of reservations that had been made. We were the last flight in and one person was running the counter for Budget, Avis and the Payless counter. Staff were not able to login easily which led to like swaps and outdoor waiting for many customers. The staff handled the stress well. Following pick up everything else went smoothly.One location in North Tulsa
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10.0 Wonderful
Aug 2020
Pros:
NACons:
NA7.6 Good
June 2020
Cons:
Everything was fine, except the truck had clearly not been cleaned prior to pick up. A little dirty might be acceptable, but it was just gross and smelly.10.0 Wonderful
Nov 2019
Pros:
Keith was so nice and polite and extremely helpful at Tulsa10.0 Wonderful
Oct 2018
Pros:
The employees who were there when I dropped off the car were very nice.Cons:
Nothing10.0 Wonderful
Sept 2018
Pros:
So easy, great price, easy pickup & dropoff10.0 Wonderful
July 2018
Pros:
Best price overall, very helpful employees, and the vehicle was just what I needed. I also like the unlimited mileageCons:
Best price overall, very helpful employees, and the vehicle was just what I needed. I also like the unlimited mileage.One location in North Tulsa
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Reviews
2.0 Poor
Sept 2022
8.0 Very Good
July 2017
Pros:
Easy to do and get to the location. Quick and professional.Cons:
24 hours needs to be 24 hours no matter the location or time zone.3 locations in North Tulsa
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Reviews
4.0 Mediocre
May 2024
2.0 Poor
Mar 2021
Pros:
The staff was nice but I was not able to rent the car because there were no cars available. It worked out for the best.Cons:
They could have had cars available.10.0 Wonderful
Oct 2020
Cons:
Could not have been any better.8.8 Very Good
July 2020
Pros:
Staff was awesome10.0 Wonderful
Sept 2019
Pros:
absolutely everyone we’ve encountered went above and beyond helping us in what they could in such a difficult position. it was a much more pleasant experience than expected.Cons:
the only problem was lack of cars but this one can’t be easy fixed. but personal are doing an expect job to assist with the best options.9.2 Wonderful
Feb 2019
Pros:
YesCons:
Cleaner vehicleOne location in North Tulsa
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