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Grand Hotel

Slawkowska 5/7, 31-014 Krakow, Malopolskie, Poland
+48 124 240 800

$87+

Overall guest ratings

8.3/10 Excellent
based on 817 reviews

Review highlights

  • 9.4
  • 8.7
  • 6.0
  • 5.6

Good to know

  • Spacious rooms
  • Friendly atmosphere

Nearby

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    About

    With a stay at Grand Hotel, you'll be centrally located in Krakow, steps from Jan Fejkiel Gallery and Amber Museum. This 5-star hotel is close to Main Market Square and Wawel Castle.

    Rooms

    Make yourself at home in one of the 64 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include babysitting/childcare, ski storage, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Fitness centre
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Parking (surcharge)
    • Ski storage
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 817 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      9.1 "Housekeeping was great, according to 91%."
    • 6.9 "Average cleanliness."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
    • 6.0 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 5.6 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.6 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 4.5 "Bad amenities."
      0.7 "93% thought the facilities needed updating."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 580 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Great service."
      7.5 "75% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.3 "Housekeeping was great, according to 93%."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Vibe was decent."
    • 5.5 "Food is average."
    • 5.3 "Average comfort."
      5.1 "Beds were acceptable for 51%."
      5.3 "53% thought the bathroom was big enough."
    • 5.3 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      5.3 "53% thought the bathroom was big enough."
    • 5.0 "Bar is ok."
    • 4.3 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 3.2 "Disappointing internet connection."
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    Overall rating

    8.6 Excellent
    based on 106 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 5.9 "Vibe was decent."
    • 5.6 "Average comfort."
      5.4 "Beds were acceptable for 54%."

    Overall rating

    8.2 Excellent
    based on 130 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 6.3 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.1 "Food is average."
    • 6.0 "Vibe was decent."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.1 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.9 "Only 69% said rooms were clean enough."
    • 4.5 "Bad amenities."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    data provided by TrustYou

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