Overview

Grand Service Suite At Times Square

No.1, Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 447 725

$63+

Overall guest ratings

6.0/10 OK
based on 126 reviews

Review highlights

  • 10.0
  • 9.4
  • 4.7
  • 3.9

Good to know

  • Close to public transport

Nearby

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    About

    Grand Service Suite at Times Square puts you within a 10-minute drive of Petaling Street and Merdeka Square. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. An outdoor pool and a fitness center are other highlights, and rooms feature soaking tubs and kitchenettes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • Sauna
    • Pool table
    • Designated smoking area
    • Terrace/Patio
    • Indoor pool
    • Beauty salon
    • Tennis
    • Airport shuttle
    • Washer/dryer available in-room
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.0 OK
    based on 126 reviews
    • 10.0 "Excellent pool."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 5.7 "Average comfort."
    • 4.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.7 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."
      0.8 "92% said the bathroom was dirty."
      0.9 "For 91%, the rooms looked old."
    • 3.3 "Service is below average."
      1.1 "89% indicated the reception staff was not good."
      4.4 "56% found the staff to be unfriendly."
      4.3 "Hotel security was horrible, thought 57%."
    • 2.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    4.6 OK
    based on 15 reviews
    • 3.4 "Rooms are not good."

    Overall rating

    5.5 OK
    based on 110 reviews
    • 3.5 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.1 "79% said rooms were dirty."
    • 3.0 "Service is unsatisfactory."
    • 2.3 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
    Good to know
    "Close to public transport"
    data provided by TrustYou
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