Overview

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Fairmont Chateau Lake Louise
Top Family Hotel

111 Lake Louise Drive, Lake Louise, AB T0L 1E0, Canada
+1 403 522 3511

$310+

Overall guest ratings

9.0/10 Excellent
based on 3,108 reviews

Review highlights

  • 9.1
  • 8.9
  • 6.7
  • 5.9

Good to know

  • Nice building
  • Friendly service
  • Great view

Nearby

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    About

    Fairmont Chateau Lake Louise is situated on the shores of Lake Louise in the heart of Banff National Park. It is a beautiful chateau-style resort offering stunning views of the Victoria Glacier. As the base camp to adventures, you can experience everything from the serene to the extreme in one of the most photographed destinations on earth.

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    Fairmont

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 3,108 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.2 "92% said the recreation staff was great."
      8.9 "89% said the concierge service was amazing."
      10.0 "100% were happy with the shuttle service."
      8.6 "86% were impressed by the valet service."
      10.0 "100% were happy with the room service."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
      8.4 "84% liked the proximity to sightseeing."
    • 7.9 "Good breakfast."
      8.6 "86% were happy with the price of the breakfast."
    • 7.5 "Nice rooms."
      9.6 "96% thought the view was good."
    • 7.1 "Good beach."
      8.3 "Beach sports facilities are great, according to 83%."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.9 "Internet is average."
      5.5 "55% thought it was adequately priced."
      6.2 "62% thought the wifi quality was ok."
    • 4.0 "Value below average."
      3.0 "The price was too high for 70%."
    • 3.9 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.5 "85% criticized the small bathroom."
      4.2 "Air conditioning was criticized by 58%."
      4.1 "59% thought it was too noisy."
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    Overall rating

    9.1 Excellent
    based on 2,082 reviews
    • 8.8 "Great service."
      7.9 "79% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      8.9 "89% said the concierge service was amazing."
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
      8.0 "80% liked the proximity to sightseeing."
    • 7.9 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.8 "Internet is average."
      5.3 "53% thought it was adequately priced."
    • 3.8 "Not very comfortable."
      2.1 "79% said rooms were small."
      1.4 "86% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
      4.3 "57% thought it was too noisy."
    • 3.5 "Value below average."
      2.7 "The price was too high for 73%."
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    Overall rating

    9.1 Excellent
    based on 963 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 9.1 "Terrific location."
    • 7.8 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 7.6 "Good breakfast."
    • 6.3 "Average cleanliness."
    • 6.1 "Rooms are ok."
    • 5.4 "Internet is average."
    • 4.0 "Value below average."
      3.1 "The price was too high for 69%."
    • 3.4 "Not very comfortable."
      1.9 "81% said rooms were small."
      4.3 "Air conditioning was criticized by 57%."
      1.2 "88% criticized the small bathroom."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 62 reviews
    • 9.1 "World class service."
    • 9.1 "Terrific location."
    • 7.2 "Nice rooms."
      9.6 "96% thought the view was good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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