Overview

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My Story Hotel Ouro

Rua Áurea 100, 1100-063 Lisbon, Lisboa, Portugal
+351 213 400 340

$104+

Overall guest ratings

9.1/10 Excellent
based on 1,759 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.2
  • 5.9

Good to know

  • Comfortable beds
  • Close to public transport
  • Friendly service

Nearby

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    About

    Located 4.7 mi (7.5 km) from the airport, My Story Hotel Ouro offers a great location, putting you within just a 10-minute walk of Santa Justa Elevator and Rossio Square. Guests looking for a bite to eat can check out My Story Hotel Ouro, which serves Portuguese cuisine and is open for lunch and dinner. There's a bar/lounge, and rooms offer flat-screen TVs and minibars.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 1,759 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
      7.3 "73% found the restaurant service to be one of the best."
    • 9.5 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.5 "95% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
    • 9.1 "Perfectly clean."
      8.9 "89% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.5 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.9 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.7 "Only 57% thought the shower was ok."
      5.2 "For 52%, maintenance was acceptable."
      6.7 "67% said the view was so-so."
      5.0 "For only 50%, the tv was ok."
    • 4.2 "Not very comfortable."
      1.6 "84% said rooms were small."
      3.5 "65% criticized the small bathroom."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 1,477 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      7.9 "79% found the restaurant service to be one of the best."
    • 9.5 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.5 "95% enjoyed the friendly atmosphere."
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.7 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.8 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.6 "For 56%, maintenance was acceptable."
      6.8 "68% said the view was so-so."
      5.8 "Only 58% thought the shower was ok."
    • 4.4 "Not very comfortable."
      1.7 "83% said rooms were small."
      3.2 "68% criticized the small bathroom."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 123 reviews
    • 9.5 "Terrific location."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 9.1 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.8 "Vibe was good."
    • 8.7 "Breakfast is good."
    • 5.8 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 4.1 "Not very comfortable."
      1.9 "81% said rooms were small."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 158 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.2 "92% said the reception staff was great."
    • 9.3 "Terrific location."
    • 9.2 "Perfectly clean."
    • 9.2 "Awesome vibe."
    • 8.4 "Breakfast is good."
    • 6.0 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 4.2 "Not very comfortable."
      1.4 "86% said rooms were small."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

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