Overview

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Surtees Hotel

94 Warwick Way, London, United Kingdom
+44 207 834 7163

$102+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

7.0/10 Good
based on 871 reviews

Review highlights

  • 9.6
  • 9.3
  • 2.9
  • 2.4

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Surtees Hotel London Ltd. in London (London City Centre), you'll be convenient to Victoria Palace Theatre and Buckingham Palace. This hotel is close to Big Ben and Harrods.

    Rooms

    Make yourself at home in one of the 10 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 hour front desk
    • Concierge service
    • Express check out
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 871 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
    • 7.3 "Internet works."
    • 5.6 "Breakfast is mediocre."
    • 2.9 "Horrible vibe."
    • 2.4 "Quite uncomfortable."
    • 2.3 "Awful rooms."
    View all review categories

    Overall rating

    7.0 Good
    based on 313 reviews
    • 9.7 "Terrific location."
      9.4 "Near to public transport, according to 94%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.7 "Internet works."
    • 6.1 "Breakfast is mediocre."
    • 2.7 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
    • 2.7 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 2.5 "Awful rooms."
      1.4 "86% complained about the bathroom."
      0.7 "93% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      1.5 "85% had problems with the shower."
      0.5 "95% thought they were poorly maintained."
      4.5 "55% said the bathroom was dirty."
    View all review categories

    Overall rating

    7.0 Good
    based on 540 reviews
    • 9.7 "Terrific location."
      9.4 "Near to public transport, according to 94%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      9.7 "Management was excellent, said 97%."
    • 7.3 "Internet works."
    • 5.5 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 2.7 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    • 2.0 "Quite uncomfortable."
      0.3 "97% said rooms were small."
      0.2 "98% criticized the small bathroom."
      3.3 "67% didn't like the uncomfortable beds."
    • 1.8 "Awful rooms."
      0.3 "97% said rooms were small."
      1.0 "90% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      0.8 "92% found problems with the furniture."
      3.7 "63% said the bathroom was dirty."
      1.5 "For 85%, the rooms looked old."
    View all review categories

    Overall rating

    7.2 Good
    based on 17 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 2.8 "Awful rooms."
    • 2.8 "Quite uncomfortable."
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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