Overview

Surtees Hotel

94 Warwick Way, London, United Kingdom
+44 207 834 7163

$104+

Overall guest ratings

7.1/10 Good
based on 869 reviews

Review highlights

  • 9.5
  • 8.9
  • 7.9
  • 3.3

Good to know

  • Friendly service

Nearby

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    About

    At Surtees Hotel London Ltd; you'll be within a 10-minute drive of Buckingham Palace and Harrods. Free perks include WiFi and continental breakfast daily between 8:00 AM and 9:00 AM. Also, Big Ben and Royal Albert Hall are within a short drive.

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    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Concierge service
    • Express check out
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    based on 869 reviews
    • 9.5 "Terrific location."
      9.5 "Near to public transport, according to 95%."
      9.2 "92% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      7.9 "Management was excellent, said 79%."
    • 7.9 "Internet works."
      7.1 "71% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.5 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 3.3 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.6 "94% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      2.4 "76% had problems with the shower."
      2.5 "75% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
    • 2.8 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."

    Overall rating

    7.0 Good
    based on 356 reviews
    • 9.6 "Terrific location."
      9.4 "94% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 8.0 "Very good internet connection."
    • 5.9 "Breakfast is mediocre."
    • 2.9 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.5 "95% criticized the small bathroom."
    • 2.9 "Awful rooms."
      2.3 "77% complained about the bathroom."
      0.8 "92% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.5 "95% criticized the small bathroom."
      2.2 "78% had problems with the shower."
      1.5 "85% thought they were poorly maintained."

    Overall rating

    6.9 Good
    based on 477 reviews
    • 9.6 "Terrific location."
      9.5 "Near to public transport, according to 95%."
      9.4 "94% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      8.3 "Management was excellent, said 83%."
    • 8.0 "Very good internet connection."
      7.4 "74% said the wifi quality was great."
    • 5.5 "Breakfast is mediocre."
    • 2.4 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      0.3 "97% criticized the small bathroom."
      4.2 "58% didn't like the uncomfortable beds."
    • 2.4 "Awful rooms."
      0.5 "95% said rooms were small."
      2.0 "80% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      2.5 "75% found problems with the furniture."
      2.0 "80% had problems with the shower."

    Overall rating

    7.3 Good
    based on 34 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.6 "94% said rooms were small."
      0.3 "97% criticized the small bathroom."
    • 2.9 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.3 "97% criticized the small bathroom."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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