Overview

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Hotel Bernardino
Top City Hotel

Via Di Tiglio 109, 55100 Lucca, Tuscany, Italy
+39 058 395 3356

$86+

Overall guest ratings

8.2/10 Excellent
based on 328 reviews

Review highlights

  • 9.6
  • 8.9
  • 4.7
  • 4.4

Good to know

  • Clean rooms
  • Near city centre
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Piazza dell'Anfiteatro and Basilica of San Frediano, Hotel Bernardino offers an airport shuttle (available 24 hours) for EUR 60 per vehicle. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a kid's club, a kid's club, and a terrace.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • 24 Hour Front Desk
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 328 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      9.3 "Housekeeping was great, according to 93%."
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      7.1 "Great parking, according to 71%."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.0 "For 50%, maintenance was acceptable."
    • 4.7 "Not very comfortable."
      4.3 "57% thought it was too noisy."
      4.6 "Air conditioning was criticized by 54%."
      2.8 "72% didn't like the uncomfortable beds."
      3.3 "67% criticized the small bathroom."
    • 4.4 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 2.7 "Food is inedible."
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    Overall rating

    8.2 Excellent
    based on 236 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      7.1 "Great parking, according to 71%."
    • 8.3 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 6.1 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 4.9 "Not very comfortable."
      4.7 "53% thought it was too noisy."
      3.3 "67% didn't like the uncomfortable beds."
    • 4.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.1 "Food is inedible."
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    Overall rating

    8.7 Excellent
    based on 42 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 5.6 "Rooms are ok."

    Overall rating

    8.5 Excellent
    based on 49 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 5.7 "Rooms are ok."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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