Overview

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Hotel Balik Pulau

G18, Jalan PM14, Plaza Mahkota, Malacca 75000, Malaysia
+60 6283 8998

$28+

Overall guest ratings

7.2/10 Good
based on 601 reviews

Review highlights

  • 8.7
  • 8.4
  • 5.0
  • 4.8

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    When you stay at Hotel Balik Pulau, you'll be within a 15-minute walk of A Famosa and St Paul's Church. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights include a garden, and rooms offer sofa beds and LCD TVs.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 601 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.4 "Location is great."
      8.1 "81% liked the proximity to shopping."
      8.6 "86% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      10.0 "100% enjoyed the lobby entrance."
    • 6.8 "Food is average."
    • 6.2 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      4.0 "60% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      4.8 "52% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      2.5 "75% said the bathroom was dirty."
      0.0 "100% had problems with the shower."
    • 4.3 "Not very comfortable."
      4.0 "60% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
    • 0.6 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    based on 336 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.5 "Location is great."
      8.5 "85% liked the proximity to shopping."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 6.2 "Average value."
    • 4.9 "Breakfast is below average."
    • 4.2 "Not very comfortable."
      3.5 "65% said rooms were small."
    • 4.2 "Rooms are not good."
      3.5 "65% said rooms were small."
      4.2 "58% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
    • 0.7 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 246 reviews
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 6.1 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      3.9 "61% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
    • 3.9 "Not very comfortable."
      3.9 "61% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
    • 0.5 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 18 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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