Overview

Crowne Plaza Memphis Downtown

300 North Second Street, Memphis, TN 38105, United States
+1 901 525 1800

$164+

Overall guest ratings

7.8/10 Good
based on 1,061 reviews

Review highlights

  • 8.8
  • 7.9
  • 6.6
  • 5.2

Good to know

  • Friendly service
  • Good shuttle service

Nearby

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    About

    Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude’s Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist!

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 1,061 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.9 "99% were happy with the shuttle service."
      8.4 "84% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 7.9 "Good location."
      9.7 "97% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
    • 6.6 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.4 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.7 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
      5.6 "Only 56% said the rooms were modern."
    • 5.2 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 4.0 "Wellness & sports facilities were not very nice."
      4.0 "60% didn't like the fitness area."
    • 2.1 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 583 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.9 "99% were happy with the shuttle service."
      8.4 "84% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.0 "Location is great."
      9.4 "City centre within easy reach, said 94%."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Average value."
    • 5.5 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.1 "Only 61% said rooms were big enough."
    • 5.4 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 2.6 "Disappointing internet connection."
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    Overall rating

    8.0 Good
    based on 328 reviews
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      8.2 "82% said the reception staff was great."
    • 7.7 "Good location."
    • 7.1 "Good breakfast."
    • 6.8 "Average value."
    • 5.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      5.6 "Only 56% said rooms were big enough."
    • 5.2 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.6 "Only 56% said rooms were big enough."
    • 1.9 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 106 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.8 "Good location."
    • 6.6 "Average value."
    • 5.9 "Rooms are ok."
    • 5.5 "Vibe was decent."

    Overall rating

    7.6 Good
    based on 42 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 7.1 "Good cleanliness."
    • 6.4 "Average value."
    • 5.8 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.3 "Average comfort."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Good shuttle service"
    data provided by TrustYou

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