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One location in Midtown/University
Filters
Reviews
4.0 Mediocre
Dec 2023
2.0 Poor
Oct 2023
8.0 Very Good
Oct 2023
6.0 Okay
Oct 2023
8.0 Very Good
Feb 2021
Pros:
The ABQ airport only has one rep that covers 5 different companies. It would have been nice to know before hand that hertz was coving the dollar rentals.10.0 Wonderful
Dec 2020
Pros:
We had a great experience. The staff was very friendly. Pick up and Drop off were extremely easy. The value couldn't be beat....we would use them again next time we fly somewhere!!3 locations in Midtown/University
Filters
Reviews
2.0 Poor
Dec 2023
10.0 Wonderful
May 2021
Pros:
The Enterprise staff was efficient, polite, competent, professional.Cons:
Maintaining the standard is always a solid objective and worth recognizing.6.0 Okay
May 2021
Pros:
While most rental car agencies in Albuquerque had no cars available, this site did. The staff at the pickup location were acceptable in handling renting a car with some concerns; at drop off they were very courteous.Cons:
full tank of gas, windshield without damage, tire warning indicator not giving a false warning8.0 Very Good
May 2021
Pros:
Staff at the correct office were great, competent, courteous and helpful.Cons:
Car rented in conjunction with travel. Assumption was that it was airport office of Enterprise where car would be acquired. It wasn’t. Had to Uber to city to get car.8.0 Very Good
Apr 2021
Pros:
Great staff and support personnelCons:
I confused rental site. Instead of airport I accidentally chose downtown. Downtown did not let me have the full size sedan I wanted due to lack of supply at the airport and authorized only a mid sized van which I accepted with disappointment.10.0 Wonderful
Feb 2021
Cons:
It was one of the best car rental experiences I've had recently. Fast and thorough.3 locations in Midtown/University
Filters
Reviews
2.0 Poor
Oct 2022
8.0 Very Good
May 2021
Pros:
ths atff was10.0 Wonderful
May 2021
Pros:
Efficient office, no hard sell, clean car, ready when I needed it.Cons:
Nothing, this was a great rental experience.10.0 Wonderful
May 2021
Cons:
We reserved the car on one credit card and wanted to pay with another, a concept too difficult for the counter person to understand (on pickup). We got it resolved at drop off. LOVED the car (Ford Mustang convertible).10.0 Wonderful
May 2021
Pros:
Price, staff and ease of pickup and drop off of rental vehicle.Cons:
Nothing.6.0 Okay
Mar 2021
Pros:
OkCons:
Clean your vehicles, I never drove a dirty rental before very disappointed...3 locations in Midtown/University
Filters
Reviews
2.0 Poor
Jan 2024
4.0 Mediocre
Apr 2021
Pros:
The fellow at pickup could not have been more friendly and helpful. I have no issue with him.Cons:
1st. There was no mention during the online booking of the car that the rental location was not at the airport, despite my flight booking. I took the shuttle from the airport to the car rental center only to be told that my pickup location was a $30 cab ride away.1 1/2 hours would have been saved. 2nd.The car itself was miserable to drive. The alignment was so bad it wouldn't hold the road, it stunk of smoke, and there was an orange abandoned vehicle sticker on the drivers window obstructing view. For some reason I had trouble maintaining an even highway speed and the cruise didn't work. It made my 2 hour drive feel like 5. Driving this car was a white knuckle experience.10.0 Wonderful
Mar 2019
Pros:
The man that helped us was professional and friendly. The process was smooth, we were in and out quickly. The drop off was also quick.Cons:
no complaints4.0 Mediocre
Oct 2018
Pros:
The car didn't break down during our rental period.Cons:
When picking car up at non-airport site, we were told that we could return the car either to the airport or the same non-airport site. We were NOT told that the price would be increased over $100 if we returned it to the airport. No check of condition of car at pick up.2.0 Poor
Mar 2018
Cons:
Did not know this was not the airport location nor that they would be closed when I arrived. No cars available at airport budget location.8.0 Very Good
Jan 2018
Pros:
Loretta, the lovely lady at the Budget counter who helped us was fantastic. She was patient with us when things got a little stressful and was always polite and shared a few laughs with us when we needed it most! Even when I called in with questions and she was busy she was pleasant and got to us as quickly as possible. Thanks, Loretta!Cons:
Budget’s new payment policies. I feel as though they are quite discriminatory against lower to middle class people who don’t have a credit card limit as high others or the credit that’s needed to pay with a debit card even though we have the money. It’s really embarrassing when these things are pointed out in front of others even though we are working as hard as we can to get through life. Not everyone has certain luxuries that your company demands. We will probably think twice before renting with Budget again.One location in Midtown/University
Filters
Reviews
6.8 Okay
Jan 2019
Pros:
The staff went out of their way to make things work when the internet was unavailable and there was no backup system or process.Cons:
The car was grubby as was the tiny office (not at the airport) which was poorly identified and difficutlt to find.2.0 Poor
Sept 2018
Cons:
Never got the car. I showed up at the airport Hertz and they said that the reservation was made at some other Hertz offsite about 20 minutes from the airport. I had to pay for another car even though I was prepaid. It was not evident when I made the reservation that it was some offsite Hertz location. Waste of money. Will never use Kayak again9.6 Wonderful
July 2018
Pros:
Brandi, the Office Manager was great to work with.8.0 Very Good
May 2018
Pros:
Great fuel economyCons:
Options for choice at pick-up2.0 Poor
Nov 2016
Pros:
Poor customer serviceCons:
Poor customer service3.6 Poor
Mar 2016
Pros:
I really liked the customer service, I thought both of the ladies at pickup and drop off were excellent customer service reps but that was the only good part of the experience unfortunately.Cons:
I booked a Rav4 or similiar SUV on kayak.com and got a fair price for my trip I thought. However when I turned up to the Albuquerque city location I was told that they did not know how I made the booking... the only vehicle they had left was a toyota Yaris - and I needed the suv because I was transporting posessions in boxes and I had a few bags as well. I was on a deadline so I had to just jam them all in and hope for the best. In the vehicle, once everything was in, the only space left to sit was the drivers seat. Whats more is the car was filthy, inside and out. We did the usual walk around the vehicle and I signed off as being okay. Then I went inside to use the washroom and when I jumped back in the vehicle and started driving I reallised that the gas tank was not full. I drove 6 hours from Albuquerque to Denver being uncomfortable and all I was able to get was 14$ off the original price. All in all, not a very enjoyable experience.One location in Midtown/University
One location in Midtown/University
On average a car hire in Midtown/University costs $139 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire in Midtown/University is ENTERPRISE (10.0, 1 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
SUV is the most frequently booked hire car type in Midtown/University.
A SUV car hire in Midtown/University costs $144 per day, on average.
On average a hire car in Midtown/University costs $976 per week ($139 per day).
On average a hire car in Midtown/University costs $4,181 per month ($139 per day).