DoubleTree by Hilton New York City - Chelsea

Nice hotel

Pros: Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room.

Cons: Rooms were clean, a little cramped, but its NYC. The staff (maids) tends to be forgetful about simple items like toilet paper or anything to stir coffee with! Location its a mix, depending on the line needed. Sometimes we went to 34th ST in order to get some other line.

Convenient location, walking distance from Penn St

Pros: Location and staff

Cons: Space. Felt packed. But understand for this location.

Great place for families

Pros: Great location! We were a short walk to a metro station, Highline and empire state building. Great food options nearby. Room was clean, although small. Kids had a great time. And they loved getting a cookie everyday! We also had a view of the one world trade center.

Cons: There wasn't a fridge, which would have been helpful, but the room was small, so I can see how they couldn't fit it in.

Quick NYC business trip

Pros: Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!

Hotel near MSG in NYC

Pros: 1, value for money 2. location 3. quiet by NY standards 4. Gym 5. free WI-FI 6. coffee machine in room 7. safe in room

Cons: 1. no complimentary water bottle (this should cost the hotel no more than $0.20 / bottle) 2. I am a Hilton's Rewards member, but because I booked through Kayak, I did not get credited by Hilton for my points for the stay. Also, I normally would get high speed internet through my Hilton's Rewards, but that too, was not available. I find the above two items annoying for a frequent traveler & petty on Hilton's part. With the plethora of hotel options in NYC, it is just too time consuming not to use a "hotel search engine".

Quiet but Central

Pros: Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay).

Cons: There are some things out of the control of the hotel; construction around the area and trash left in the street for city pickup didn't make walking for the most pleasant walking experience. There were coffee stains on the nightstand lampshade and the carpet could use a good cleaning or replacement. Not sure what the parking situation is as we took the bus.