Holiday Inn Express New York City - Chelsea, New York Hotels from $249

Guest reviews

based on 4,483 reviews

Location

9.5 "Terrific location."

9.9 "Near to public transport, according to 99%."

9.3 "93% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."

9.4 "94% liked the proximity to shopping."

9.1 "Easily accessible by car, said 91%."

10.0 "City centre within easy reach, said 100%."

10.0 "100% enjoyed the restaurants & bars nearby."
Bar and Beverages

9.1 "Incredible bar."
Service

8.8 "Great service."

9.6 "96% found the staff to be very friendly."

8.4 "84% thought the service was very professional."

8.2 "82% found the restaurant service to be one of the best."
WiFi

8.5 "Very good internet connection."

8.3 "83% said the wifi quality was great."
Pool

8.3 "Pool is good."
Breakfast

6.6 "Breakfast is mediocre."
Room

5.0 "Rooms are ok."

5.1 "For only 51%, the bathroom was ok."

5.0 "Only 50% thought the shower was ok."

5.0 "50% said the view was so-so."
Comfort

4.2 "Not very comfortable."

1.5 "85% said rooms were small."

4.0 "60% thought it was too noisy."

1.3 "Air conditioning was criticized by 87%."

4.0 "60% criticized the small bathroom."

View all review categories

based on 1,613 reviews

based on 2,107 reviews

Location

9.5 "Terrific location."

9.9 "Near to public transport, according to 99%."

9.3 "93% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."

10.0 "City centre within easy reach, said 100%."

9.3 "93% liked the proximity to shopping."

9.2 "Easily accessible by car, said 92%."
Service

8.9 "Great service."

9.7 "97% found the staff to be very friendly."

8.3 "83% thought the service was very professional."
WiFi

8.5 "Very good internet connection."

8.3 "83% said the wifi quality was great."
Breakfast

6.5 "Breakfast is mediocre."
Room

4.4 "Rooms are not good."

0.7 "93% said rooms were small."

1.6 "Air conditioning was criticized by 84%."

2.5 "75% found problems with the furniture."

1.6 "84% thought they were poorly maintained."

4.3 "57% were disappointed with the minibar."

4.0 "60% criticized the small bathroom."

2.8 "For 72%, the rooms looked old."
Comfort

3.2 "Quite uncomfortable."

0.7 "93% said rooms were small."

3.9 "61% thought it was too noisy."

1.6 "Air conditioning was criticized by 84%."

4.0 "60% criticized the small bathroom."

based on 179 reviews

Location

9.7 "Terrific location."

9.5 "95% liked the proximity to shopping."

9.2 "Easily accessible by car, said 92%."
Service

8.8 "Great service."

9.5 "95% found the staff to be very friendly."
Value for money

8.5 "Good value."
WiFi

8.5 "Very good internet connection."
Breakfast

6.9 "Breakfast is mediocre."
Vibe

5.4 "Vibe was decent."
Room

5.0 "Rooms are ok."

1.5 "85% said rooms were small."

1.5 "85% thought they were poorly maintained."
Comfort

3.9 "Not very comfortable."

1.5 "85% said rooms were small."

View all review categories

based on 582 reviews

Location

9.6 "Terrific location."

9.9 "Near to public transport, according to 99%."

9.2 "92% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."
Service

8.5 "Great service."

9.4 "94% found the staff to be very friendly."

8.2 "82% thought the service was very professional."
WiFi

8.1 "Very good internet connection."

7.8 "78% said the wifi quality was great."
Value for money

8.0 "Good value."

9.9 "99% were happy with the price of the breakfast."
Breakfast

5.8 "Breakfast is mediocre."
Room

5.3 "Rooms are ok."
Food

5.2 "Food is average."
Comfort

4.6 "Not very comfortable."

2.0 "80% said rooms were small."

3.7 "63% thought it was too noisy."

1.5 "Air conditioning was criticized by 85%."
Vibe

4.6 "Vibe wasn't good."

2.9 "71% criticized the unstylish hotel."