Overview

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Hotel Wales

1295 Madison Avenue, New York, NY 10128, United States
+1 212 876 6000

$341+

Overall guest ratings

8.1/10 Excellent
based on 794 reviews

Review highlights

  • 9.7
  • 9.5
  • 5.3
  • 5.0

Good to know

  • Nice building
  • Near city centre

Nearby

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    About

    Hotel Wales sits right on Madison Avenue, surrounded by the homes and buildings of the Upper East Side's prestigious Carnegie Hill neighborhood. Central Park is just steps away, but that's not the hotel's only famous neighbor. Just in front of the park, Museum Mile runs along Fifth Avenue, putting some of Manhattan's best museums within reach: The Jewish Museum is just around the corner, while the Guggenheim Museum and The Cooper-Hewitt National Design Museum, housed in the Andrew Carnegie mansion that gives the neighborhood its name, are both within a 5-minute walk. Carnegie Hill is full of rewards for inquisitive pedestrians, with boutiques and restaurants filling each vibrant block.

    Two restaurants on the ground floor of Hotel Wales are popular with visitors and locals alike. Sarabeth's, open for breakfast, lunch, and dinner, features a varied menu of American comfort-food classics, also available via room service. Paola's celebrates traditional Italian dishes with creative flair-and the ravioli is not to be missed.

    Take in the scenery from the rooftop terrace, where potted flowers frame tables and chairs shaded by wide umbrellas. On the second floor, the Pied Piper Room re-creates a swank Victorian lounge, complete with brocade chairs and plush couches on hardwood floors with Oriental rugs. There is also luggage storage available. Meeting space is available for a surcharge. In addition to a small onsite fitness center, NAAM yoga classes are held weekly in the hotel's Carnegie Lounge. Rent a bicycle to get around town nearby.

    Guestrooms, designed in soothing natural tones, offer beds made with Belgian-cotton linens and down duvets. Guests are welcomed with complimentary Fiji bottled water. A flat-screen TV comes with premium cable channels and a DVD player, and a DVD and CD library is available at the front desk. An iHome clock radio also sits bedside, so you can relax with your own music. Check email with wireless Internet access, available throughout the hotel for a surcharge. Bathrooms have Frette-brand bathrobes and Gilchrist & Soames bath amenities. Staying in a suite? A bouquet of fresh flowers will brighten your stay.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Beauty salon
    • Babysitting/child care services (surcharge)
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 794 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Great parking, according to 88%."
      10.0 "Easily accessible by car, said 100%."
    • 9.5 "Food is to die for."
      10.0 "Yummy desserts, said 100%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 7.4 "Good amenities."
      7.3 "73% thought the building was wonderful."
      9.5 "95% loved the terrace."
      9.1 "91% enjoyed the lobby entrance."
      7.9 "79% found the grounds to be nice."
    • 6.7 "Vibe was decent."
    • 5.3 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
    • 5.0 "Breakfast is mediocre."
    • 3.3 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 0.0 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Overall rating

    8.1 Excellent
    based on 325 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      9.5 "City centre within easy reach, said 95%."
    • 9.4 "Food is to die for."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
      9.3 "93% loved the terrace."
      9.2 "92% enjoyed the lobby entrance."
    • 6.8 "Vibe was decent."
    • 5.4 "Average comfort."
    • 5.4 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
    • 4.6 "Breakfast is below average."
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    Overall rating

    8.2 Excellent
    based on 277 reviews
    • 9.7 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      9.9 "99% liked the proximity to sightseeing."
    • 9.5 "Food is to die for."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.3 "Good amenities."
      7.4 "74% thought the building was wonderful."
      9.6 "96% loved the terrace."
    • 6.4 "Vibe was decent."
    • 6.0 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 5.8 "Average comfort."
    • 5.5 "Breakfast is mediocre."
    • 3.7 "Internet is poor."
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    Overall rating

    7.7 Good
    based on 79 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 6.7 "Vibe was decent."
    • 5.1 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
    • 4.8 "Not very comfortable."
      4.1 "59% said rooms were small."
    • 2.8 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."

    Overall rating

    7.8 Good
    based on 111 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.0 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 6.4 "Vibe was decent."
    • 5.1 "Average comfort."
    • 4.8 "Rooms are not good."
      3.9 "61% said rooms were small."
      3.9 "61% found problems with the furniture."
      4.2 "For 58%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Near city centre"
    data provided by TrustYou

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