Overview

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The Franklin Hotel

164 East 87th Street, New York, NY 10128, United States
+1 212 369 1000

$249+

Overall guest ratings

7.4/10 Good
based on 1,017 reviews

Review highlights

  • 10.0
  • 9.7
  • 4.5
  • 3.8

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Three blocks from Central Park and Museum Mile, this New York boutique hotel stands on a quiet street just off Lexington Avenue and a 10-minute stroll from the Guggenheim Museum.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Restaurant
    • Coffee shop
    • Internet
    • Laundry service
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Express check out
    • Safe
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 1,017 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
      7.5 "Great parking, according to 75%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.4 "Housekeeping was great, according to 94%."
    • 6.2 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.6 "54% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
      0.5 "95% criticized the small bathroom."
      1.1 "89% thought the tv was sub-standard."
      3.8 "For 62%, the rooms looked old."
      4.7 "53% were unhappy with the view."
    • 3.8 "Not very comfortable."
      1.1 "89% said rooms were small."
      3.2 "68% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
      0.5 "95% criticized the small bathroom."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 569 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 6.0 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.6 "54% complained about the bathroom."
      2.0 "Air conditioning was criticized by 80%."
      3.5 "65% found problems with the furniture."
      0.5 "95% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
      1.0 "90% thought the tv was sub-standard."
    • 3.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.2 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.2 "68% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
      0.5 "95% criticized the small bathroom."

    Overall rating

    7.5 Good
    based on 142 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      1.3 "87% said rooms were small."
      4.5 "55% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
    • 4.1 "Not very comfortable."
      1.3 "87% said rooms were small."
      3.0 "70% thought it was too noisy."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."

    Overall rating

    6.8 Good
    based on 71 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.2 "Vibe was decent."
    • 4.1 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.6 "54% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
    • 3.4 "Not very comfortable."
      0.9 "91% said rooms were small."
    • 2.8 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    based on 233 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.0 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.5 "55% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
      1.6 "84% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
    • 3.8 "Not very comfortable."
      0.9 "91% said rooms were small."
      3.1 "69% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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