Overview

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Riff Chelsea

300 West 30th Street, New York, NY 10001, United States
+1 212 244 7827

$150+

Overall guest ratings

6.1/10 Good
based on 1,896 reviews

Review highlights

  • 9.5
  • 6.8
  • 3.6
  • 2.6

Nearby

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    About

    Did you roll into Penn Station to rock out at Madison Square Garden? The RIFF Chelsea offers affordable accommodations a mere block from both. Long an artists' haven, the Chelsea area is home to more than 350 galleries. (An easy 10-minute walk east to 11th Street puts you at the tip of a 12-block stretch of spaces showing artists' work.) And even a brief walk around the neighborhood will take you to numerous theaters. Join the bustle of Times Square and the spectacle of Broadway in about a 3-minute train ride; just catch the subway at the 28th Street stop, a 5-minute walk away.

    This eclectic hotel is designed to appeal to the young at heart, from the larger-than-life Betty Boop statue that greets arriving guests, to a series of themed guestrooms such as the Coney Island and the Esther Williams. The staff can direct you to a stash of NYC and subway-system maps, or, you can ask for concierge assistance in finding all the area's must-see attractions. (Here in the heart of Midtown, there are tons!) Prefer to research on your own? Wireless Internet access is complimentary throughout the hotel, and you can also check your email at the computer kiosk in the lobby. Guests have access to complimentary retro board games and video-game console for rental (based on availability). During the months of May-September guests can enjoy music bingo on the rooftop garden terrace Monday-Friday at 5 PM.

    Unique, air-conditioned guestrooms have either a modern hotel style or a funky theme. Some accommodations come with private bathrooms. Beds in dormitory rooms offer bed linens and include shared bathrooms. Pets are welcome in specific rooms (surcharge). Housekeeping services all rooms daily and you can breathe easy-the entire hotel is smoke-free.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Concierge service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    based on 1,896 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 6.8 "Service is ok."
    • 5.6 "Internet is average."
    • 3.6 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      3.4 "66% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      3.2 "68% said the bathroom was dirty."
      1.2 "88% had problems with the shower."
      2.9 "Air conditioning was criticized by 71%."
      3.3 "67% criticized the small bathroom."
      2.7 "73% were disappointed with the minibar."
    • 2.6 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      3.2 "68% said the bathroom was dirty."
    • 2.1 "Awful breakfast."

    Overall rating

    6.1 Good
    based on 777 reviews
    • 9.4 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Service is ok."
    • 5.8 "Internet is average."
    • 2.8 "Awful rooms."
      2.1 "79% complained about the bathroom."
      2.3 "77% said rooms were dirty."
      2.9 "71% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      4.0 "For 60%, the rooms looked old."
      3.0 "Air conditioning was criticized by 70%."
    • 2.3 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
    • 2.1 "Awful breakfast."

    Overall rating

    6.2 Good
    based on 625 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 6.5 "Service is ok."
    • 6.3 "Average comfort."
    • 5.6 "Internet is average."
    • 4.5 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      3.5 "65% said the bathroom was dirty."
      3.1 "Air conditioning was criticized by 69%."
      1.2 "88% had problems with the shower."
    • 2.3 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.8 "82% thought it was rather dirty."
      3.5 "65% said the bathroom was dirty."
    • 1.9 "Awful breakfast."
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    Overall rating

    4.9 OK
    based on 132 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 6.7 "Service is ok."
    • 2.8 "Awful rooms."
      2.8 "72% said rooms were dirty."
      3.1 "69% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.0 "90% found problems with the furniture."
      0.7 "93% thought they were poorly maintained."
    • 2.6 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      2.0 "80% thought it was rather dirty."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."

    Overall rating

    6.4 Good
    based on 360 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.3 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 5.4 "Internet is average."
    • 2.7 "Awful rooms."
      2.4 "76% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      3.3 "67% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      3.2 "68% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      1.0 "90% had problems with the shower."
    • 2.5 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    data provided by TrustYou

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