Overview

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Waterside Hotel

48-52 Sandhill, Newcastle upon Tyne, NE1 3JF, United Kingdom
+44 191 230 0111

$60+

Overall guest ratings

7.8/10 Good
based on 1,156 reviews

Review highlights

  • 9.8
  • 9.4
  • 4.7
  • 3.8

Nearby

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    About

    With a stay at Waterside Hotel, you'll be centrally located in Newcastle-upon-Tyne, steps from Castle Keep and Tyne Bridge. This hotel is within close proximity of Newcastle-upon-Tyne St. Nicholas' Cathedral and Sage Gateshead.

    Rooms

    Make yourself at home in one of the 24 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,156 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.9 "99% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
    • 9.4 "Terrific location."
      8.6 "Great parking, according to 86%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Breakfast is good."
    • 5.2 "Internet is average."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 3.8 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      3.5 "65% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
    • 3.6 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      4.4 "56% complained about the bathroom."
      0.6 "94% found problems with the furniture."
      3.5 "65% said rooms were small."
      1.3 "For 87%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      0.0 "100% thought the tv was sub-standard."
    • 3.0 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.3 "97% didn't like the architecture."
      2.5 "75% thought the facilities needed updating."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 2.6 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      1.2 "88% didn't like the unstylish hotel."
      4.4 "Unfriendly atmosphere, according to 56%."
      4.0 "For 60%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.6 Good
    based on 751 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.9 "99% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.4 "Terrific location."
      8.6 "Great parking, according to 86%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 4.2 "Not very clean."
      4.3 "57% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
    • 3.3 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      4.5 "55% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      3.8 "62% didn't like the uncomfortable beds."
      0.7 "93% found problems with the furniture."
      3.3 "67% said rooms were small."
      1.5 "For 85%, the rooms looked old."
    • 3.2 "Quite uncomfortable."
      3.8 "62% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      3.3 "67% said rooms were small."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.3 "97% didn't like the architecture."
      3.1 "69% thought the facilities needed updating."
    • 2.9 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      4.4 "Unfriendly atmosphere, according to 56%."
      1.8 "82% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    7.4 Good
    based on 92 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 8.7 "Breakfast is good."
    • 4.4 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 3.7 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      4.1 "59% said rooms were small."
    • 3.1 "Awful rooms."
      4.0 "60% didn't like the uncomfortable beds."
      0.1 "99% thought they were poorly maintained."
      4.1 "59% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      4.1 "59% said rooms were small."
      1.1 "For 89%, the rooms looked old."
    • 2.6 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 2.1 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.8 Good
    based on 312 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
    • 9.3 "Terrific location."
      8.3 "Great parking, according to 83%."
      9.5 "95% thought it was easy to get to the train station."
      8.8 "88% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.1 "Cleanliness of the bathroom was average, said 61%."
    • 4.5 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.2 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      3.9 "61% said rooms were small."
    • 4.1 "Rooms are not good."
      0.0 "100% thought they were poorly maintained."
      4.8 "52% didn't like the uncomfortable beds."
      4.3 "57% complained about the bathroom."
      0.5 "95% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
      3.9 "61% said rooms were small."
    • 2.9 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.3 "97% didn't like the architecture."
    • 2.4 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      4.4 "Unfriendly atmosphere, according to 56%."
      1.0 "90% didn't like the unstylish hotel."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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