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Crowne Plaza Niagara Falls-Fallsview

5685 Falls Avenue, Niagara Falls, ON L2E 6W7, Canada
+1 905 374 4447

$106+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

6.9/10 Good
based on 1,669 reviews

Review highlights

  • 8.3
  • 7.5
  • 4.5
  • 4.4

Good to know

  • Great view

Nearby

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    About

    Elegant Accommodations Overlooking one of the World’s Natural Wonders Whether you’ve come for an important meeting, a storybook wedding or some overdue relaxation, you’ll appreciate the exceptional service and elegance of the Crowne Plaza Niagara Falls – Fallsview. Situated directly across from the breathtaking falls, our property is one of the most celebrated hotels in Niagara Falls, Ontario, Canada . The luxurious accommodations and amenities of our Niagara Falls hotel are second to none. Choose a fallsview guest room for magnificent scenery. Then enjoy fine dining at the Rainbow Room by Massimo Capra , serving Italian cuisine and exceptional views of the falls. To unwind, head to the spa, work out at the Fitness Center and indoor pool or ease into the jacuzzi or sauna. With over 20,000 sq. ft. of meeting space , our full-service hotel is ideal for any event. Count on our seasoned Crowne Plaza Meetings Director to manage every detail. And while you’re traveling, our well-equipped Business Center and high-speed Internet access will help you stay productive. As part of the Falls Avenue Resort, our hotel is connected via indoor walkway to attractions, including Casino Niagara, Fallsview Indoor Waterpark , Hard Rock Café and an array of shopping. Plus we’re a short drive from golf courses, scenic wineries and two international airports. Book your stay today at Crowne Plaza Niagara Falls – Fallsview.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Coffee shop
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Game room
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 1,669 reviews
    • 8.3 "Location is great."
    • 7.5 "Good service."
    • 5.9 "Breakfast is mediocre."
    • 4.5 "Internet is poor."
    • 4.4 "Bad amenities."
    • 4.3 "Value below average."
    • 4.1 "Not very clean."
    • 3.4 "Rooms are not good."
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    Overall rating

    7.1 Good
    based on 851 reviews
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.2 "72% said the booking process went smoothly."
      7.2 "72% thought the service was very professional."
    • 5.6 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 4.2 "Value below average."
    • 4.2 "Not very clean."
      4.4 "56% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      1.4 "86% thought the facilities needed updating."
      1.8 "For 82%, the lobby entrance was sub-standard."
    • 3.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      0.7 "93% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      0.1 "Air conditioning was criticized by 99%."
      0.3 "97% criticized the small bathroom."
      0.6 "For 94%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      0.4 "96% were disappointed with the minibar."
      0.0 "100% were unsatisfied with the kitchenette."
      0.4 "96% had problems with the shower."
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    Overall rating

    6.8 Good
    based on 767 reviews
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 6.7 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 6.3 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
    • 4.1 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.8 "For 82%, the lobby entrance was sub-standard."
    • 3.7 "Value below average."
    • 3.5 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      4.8 "52% thought it was rather dirty."
    • 3.4 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      1.8 "For 82%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    based on 50 reviews
    • 8.3 "Location is great."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 3.4 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 2.3 "Quite uncomfortable."
      1.2 "88% said rooms were small."
    Good to know
    "Great view"
    data provided by TrustYou

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