Overview

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Crowne Plaza Niagara Falls-Fallsview

5685 Falls Avenue, Niagara Falls, ON L2E 6W7, Canada
+1 905 374 4447

$95+

Overall guest ratings

6.8/10 Good
based on 1,868 reviews

Review highlights

  • 8.2
  • 7.8
  • 4.9
  • 4.7

Nearby

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    About

    Elegant Accommodations Overlooking one of the World’s Natural Wonders Whether you’ve come for an important meeting, a storybook wedding or some overdue relaxation, you’ll appreciate the exceptional service and elegance of the Crowne Plaza Niagara Falls – Fallsview. Situated directly across from the breathtaking falls, our property is one of the most celebrated hotels in Niagara Falls, Ontario, Canada . The luxurious accommodations and amenities of our Niagara Falls hotel are second to none. Choose a fallsview guest room for magnificent scenery. Then enjoy fine dining at the Rainbow Room by Massimo Capra , serving Italian cuisine and exceptional views of the falls. To unwind, head to the spa, work out at the Fitness Center and indoor pool or ease into the jacuzzi or sauna. With over 20,000 sq. ft. of meeting space , our full-service hotel is ideal for any event. Count on our seasoned Crowne Plaza Meetings Director to manage every detail. And while you’re traveling, our well-equipped Business Center and high-speed Internet access will help you stay productive. As part of the Falls Avenue Resort, our hotel is connected via indoor walkway to attractions, including Casino Niagara, Fallsview Indoor Waterpark , Hard Rock Café and an array of shopping. Plus we’re a short drive from golf courses, scenic wineries and two international airports. Book your stay today at Crowne Plaza Niagara Falls – Fallsview.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Coffee shop
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Game room
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    based on 1,868 reviews
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.1 "71% were happy with the room service."
      9.3 "93% said the recreation staff was great."
      8.0 "Management was excellent, said 80%."
      7.0 "70% said the booking process went smoothly."
    • 6.3 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 4.9 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 4.4 "Value below average."
      4.4 "The price was too high for 56%."
    • 4.3 "Wellness & sports facilities were not very nice."
      3.1 "69% didn't like the fitness area."
    • 4.0 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
      0.8 "Dirty pool, said 92%."
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    Overall rating

    6.9 Good
    based on 952 reviews
    • 7.8 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.7 "Good location."
      10.0 "100% liked the proximity to sightseeing."
    • 6.3 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 4.8 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 4.7 "Wellness & sports facilities were not very nice."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
    • 4.1 "Rooms are not good."
      0.8 "92% said rooms were small."
      2.1 "79% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      2.9 "71% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      0.1 "For 99%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
      4.3 "57% were disappointed with the minibar."
      1.0 "90% had problems with the shower."
      3.2 "68% were unsatisfied with the kitchenette."
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    Overall rating

    6.7 Good
    based on 840 reviews
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
      5.4 "Breakfast prices were ok, according to 54%."
    • 5.1 "Internet is average."
    • 4.6 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
      2.6 "For 74%, the lobby entrance was sub-standard."
    • 4.4 "Value below average."
    • 3.3 "Pool is below average."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
    • 3.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      2.6 "For 74%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    based on 18 reviews
    • 8.0 "Location is great."
    • 7.7 "Good service."

    Overall rating

    7.3 Good
    based on 56 reviews
    • 8.2 "Location is great."
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 4.9 "Bad amenities."
    • 3.6 "Rooms are not good."
      0.9 "91% said rooms were small."
    • 3.4 "Not very clean."
    • 2.0 "Quite uncomfortable."
      0.9 "91% said rooms were small."
    data provided by TrustYou

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