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2 locations in North Hills
Filters
Reviews
10.0 Wonderful
May 2024
10.0 Wonderful
Apr 2024
2.0 Poor
Apr 2024
4.0 Mediocre
Mar 2024
10.0 Wonderful
Sept 2023
2.0 Poor
Nov 2022
2 locations in North Hills
Filters
Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
Mar 2024
2.0 Poor
Oct 2023
2.0 Poor
Sept 2023
2.0 Poor
Oct 2022
2.0 Poor
Sept 2022
2 locations in North Hills
Filters
Reviews
10.0 Wonderful
Dec 2023
2.0 Poor
Nov 2023
2.0 Poor
Oct 2022
2.0 Poor
June 2021
Pros:
One manager seemed helpfulCons:
Priceline booked us at an off-site location which was closed when we landed. Avis and Priceline both blamed each other when a $50 no-show fee was assessed and neither would take responsibility for assessing or removing it. Priceline did the same thing on another future rental so we cancelled it. We will no longer use Kayak for rental cars.2.0 Poor
Mar 2021
Cons:
The day before the reservation, I got a call informing me that there were no cars available and they they would be cancelling my reservation. No alternate options were provided.8.0 Very Good
Dec 2020
Pros:
Both gals who helped me with pick up and then drop off were super.Cons:
The pick up at the Raleigh NC mall 5 days before Christmas was very chaotic. I couldn't find the car once I had the keys, and the woman working was all alone so couldn't leave the desk inside the mall to help me find it. That was very time consuming and took much longer than it should have. Having dedicated and labeled Avis spots in the mall parking lot are a necessity, especially if Avis isn't going to hire extra help. She had to leave her post and help me find the car. She didn't know where it was either in the chaos of a mall parking lot before Christmas.4 locations in North Hills
Filters
Reviews
4.0 Mediocre
Sept 2023
8.0 Very Good
May 2021
Cons:
The car smell old2.0 Poor
Mar 2021
Pros:
Reservation & Confirmation was useless at check-in when I find there is no car available to rent.Cons:
Actually have a car to rent before confirmation of my reservation!2.0 Poor
Aug 2020
Pros:
Never picked upCons:
Should Have been notified that I needed to use my credit card at least a week before I had to pick up. I won’t be using enterprise ever again3.2 Poor
June 2020
Pros:
Drop off was easyCons:
The first car was so smoky that the family we rented it for, with two young children, could hardly stand the smell. They traded that car in for another one at the coast and that car was dirty (in a pandemic, when the car should have been sanitized) and also smoky.4.0 Mediocre
June 2020
Pros:
the pick up / drop off was easyCons:
it was my first time renting vie enterprise and i must say, it was such a disappointment for a few reasons: 1. the car was not clean :( - this is always important, but definitely during covid...but unf full mess inside the car, back seat with candy / sand, and front dash board was frankly really filthy 2. there were signs saying no smoking, yet the car was full of smoke (which we all know lingers and thus was in the car all weekend) 3. there was no washer fluid which we discovered during a long drive in the mountains when we desperately needed it 4. the bright lights malfunctioned often (also not ideal at night amidst windy roads in the mountains) 5. there was Auto Brake warning light pop on a couple of times 6. and finally, during check in - no masks worn (amidst covid) and this paired with how dirty the car was inside, it was just clear that cleanliness and safety (re covid) are not a priority Super disappointed :(. Though this was the cheapest option for a weekend rental, i will happily pay a bit more to another company to receive a different experience.Take a look at our extensive car hire location map to find the best car hire deals near you.