Car hire in Umstead State Park (Raleigh)
Same drop-off
Driver's age: 26-65
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Cheap car hire in Umstead State Park (Raleigh)
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People mover |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Umstead State Park (Raleigh) car hire reviews and directory
Payless
10.0
Wonderful
103 reviewsBest rated
Cleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Umstead State Park
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Reviews
6.0 Okay
Oct 2023
4.8 Mediocre
Aug 2019
Cons:
The agent at pickup was horrible. Unable to perform any task by herself. Poorly trained. The rental agency was supposed to have my car ready at 5 but got a car at six. 3 customers ahead of me and 3 customers behind me got their cars while my easy transaction went by the wayside. There is more but6.0 Okay
July 2019
Pros:
Good, clean carCons:
Longer wait than usual to get car. The representative tried to tack on an extra hour to increase charges. The rep sent me in the wrong direction to get the car, which when I ultimately found the car, it was boxed in between two other cars and another rep had to move a vehicle so that I could leave.2.4 Poor
July 2019
Pros:
Manager credited me one day for being given an unclean car with no working radio and having poor customer service.Cons:
I could have been credited more than one day for the major inconvenience that this experience caused.7.6 Good
June 2019
Pros:
Pick-up staff didn't seem very excited to be at work and weren't super friendly. They got the job done, but all explanations were very fast and assumed we knew exactly what they were talking about. There was also a slight language barrier as English was a second language for the staff.Cons:
More agents available would have sped up the process.2.0 Poor
May 2019
Cons:
They would not let me rent a car because I did not have a credit card other than my Wells Fargo visaEnterprise Rent-A-Car
7.9
Good
4 reviewsCleanliness
7.8
Comfort
8.1
Pick-up/Drop-off
8.2
Value for money
7.7
2 locations in Umstead State Park
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Reviews
9.6 Wonderful
July 2019
Pros:
Staff was extremely friendly and helpful.Cons:
Honestly, I couldn't have asked for a better experience.10.0 Wonderful
Oct 2016
Pros:
It was quick, easy, and basically effortless to rent a car with Enterprise through Kayak. The best part was that it saved me over $200 for the 4 day rental!!!I would definitely use Kayak again!Cons:
Nothing.10.0 Wonderful
Dec 2021
Hertz
6.5
Okay
8 reviewsCleanliness
7.2
Comfort
7.1
Pick-up/Drop-off
6.5
Value for money
6.6
One location in Umstead State Park
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Reviews
6.0 Okay
May 2021
Pros:
Vehicles were in great condition and staff at final destination finally made our rental satisfactory but getting there with three other rental locations was miserable!Cons:
Went to airport location to rent vehicles (2 mini vans - we had 4 kids under 5 who had just flown for 4 hours) - told our rental was at a different location and would have to go back to airport and take a cab there, even though it was just 5 minutes away. Shuttle driver who was taking us back to airport told us that there had not been taxi’s at Raleigh/Durham airport for about 2 years - we would have take a Lyft. Lyft got there and took us to booked location, only to find it had been closed for over a year...it was a body shop, and the very helpful people there told us this happens all the time and that there were phone numbers listed on their now closed office door and we would have to call one of them. Called first one and they would be there in 30 minutes (30 minutes back to their shop to get cars so another hour out of our day). Called second one - said they were closer but only had one mini van. Third location was very rude, laughed and said they were not interested in helping us and to call the first location. Finally got picked up to get to rental location. Great help there - asked if these Hertz locations were independently owned (franchises) and was told no - Hertz owns them all. Asked if the location we booked through was closed why the airport location couldn’t help us and was told they could have. Great service at this rental location, she deducted our Lyft fee and got us on the road in about an hour. If it weren’t for the rental location we finally ended up at, this would have been a total disaster and Hertz would never receive my business again. KAYAK...you need to remove our initial rental location from your list of rental locations.10.0 Wonderful
Apr 2021
Pros:
The manager was extremely helpful and accommodating due to us not being notified that the location we were supposed to pick our car at had closed permanently without us being notified.Cons:
Hertz’s phone customer service wasn’t very good. They basically said they couldn’t help us in making sure our reservation was honored. They wanted to cancel our reservation and charge us $1000 more to rent a car.10.0 Wonderful
Jan 2021
Pros:
Although it’s a small space it was great to go to a rental place that had the space for vehicles and great price for rental.Cons:
It could not have gone better. When I rent again I wish I could select the same model but I understand that’s not possible.10.0 Wonderful
Jan 2021
Pros:
Pickup staff were excellent. Car got good mileage (over 35 mpg)Cons:
Car was worn out, sounded like water swishing around in dashboard, car had tears in seat, filthy film on a glass, low air pressure, near bald tires4.4 Mediocre
Mar 2020
Pros:
Staff was friendly and helpful, car was in good working order.Cons:
Kayak's booking stated pick-up was at RDU airport. However, upon arrival, the booking was actually for a site 10 minutes away. The booking fee was not honored at the airport location and I had to pay $60 extra for the rental. The agent said this has happened before when using third party bookings, they don't distinguish the airport location from locations near the airport. Disapointing.2.0 Poor
May 2022
Easirent
3.9
Poor
No reviews available
One location in Umstead State Park
keddy by Europcar
6.1
Okay
No reviews available
One location in Umstead State Park
Advance Car And Truck Rental
No score available yet
One location in Umstead State Park
AutoEurope
No score available yet
One location in Umstead State Park
Sunnycars
No score available yet
One location in Umstead State Park
VIPCars Recommendation
No score available yet
One location in Umstead State Park
115 travellers who hired a car in Umstead State Park gave the car agency they used an average rating of 6.1
When to book a rental car in Umstead State Park, Raleigh
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for renting a car $[0, preposition:'in ']$[0, article:'in ']$[0, place:'in'], $[1,article:'genitive ']$[1,place:'genitive']
- If you’re looking to save money and don’t mind renting a car in another neighborhood in Raleigh, look for deals in Center West, where daily prices are around $134/day.
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