Overview

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Hotel Neuschloss Otaru
Top Airport Hotel

3-282, Shukutsu, , Otaru 047-0047, Japan
+81 134 229 111

$175+

Overall guest ratings

8.3/10 Excellent
based on 677 reviews

Review highlights

  • 9.0
  • 8.8
  • 8.0
  • 4.6

Good to know

  • Impressive bathroom
  • Spacious rooms
  • Friendly atmosphere
  • Great view

Nearby

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    Amenities

    • Internet
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry service
    • Room service
    • Child pool
    • Bar/Lounge
    • Coffee shop
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 677 reviews
    • 9.0 "Excellent breakfast."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
      8.9 "89% found the restaurant service to be one of the best."
    • 8.0 "Rooms are great."
      9.4 "94% thought the view was good."
      8.1 "81% were happy with the bathroom."
      8.4 "84% thought rooms were spacious."
      8.2 "82% liked the big bathroom."
    • 7.4 "Good vibe."
      8.6 "86% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 6.4 "Location is acceptable."
    • 4.6 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."

    Overall rating

    8.5 Excellent
    based on 392 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 9.1 "Excellent breakfast."
    • 8.8 "Food is delicious."
      8.8 "88% loved the menu selection."
      9.7 "97% enjoyed the side dishes."
      7.9 "79% loved the dining experience."
    • 8.2 "Rooms are great."
      9.3 "93% thought the view was good."
      8.4 "84% were happy with the bathroom."
      8.4 "84% thought rooms were spacious."
      8.1 "81% liked the big bathroom."
    • 7.5 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 6.8 "Location is acceptable."
    • 4.9 "Not very clean."
      4.5 "55% said rooms were dirty."
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    Overall rating

    8.4 Excellent
    based on 223 reviews
    • 8.9 "Breakfast is good."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.3 "Rooms are great."
      8.2 "82% were happy with the bathroom."
      9.5 "95% thought the view was good."
      8.5 "85% thought rooms were spacious."
      8.5 "85% liked the big bathroom."
    • 7.0 "Good vibe."
      8.1 "81% enjoyed the friendly atmosphere."
      9.3 "93% thought the hotel was luxurious."
    • 6.4 "Average value."
    • 6.4 "Location is acceptable."
    • 5.9 "Bar is ok."
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    Overall rating

    7.7 Good
    based on 60 reviews
    • 8.8 "Great service."
    • 8.8 "Breakfast is good."
    • 7.3 "Nice rooms."
      8.0 "80% were happy with the bathroom."
      9.5 "95% thought the view was good."
      8.4 "84% thought rooms were spacious."
    • 6.2 "Average value."
    • 6.0 "Location is acceptable."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Impressive bathroom"
    "Spacious rooms"
    "Friendly atmosphere"
    "Great view"
    data provided by TrustYou
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