Overview

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The Westin Pasadena
Top Boutique Hotel

191 North Los Robles, Pasadena, CA 91101, United States
+1 626 792 2727

$210+

Overall guest ratings

8.5/10 Excellent
based on 2,159 reviews

Review highlights

  • 8.4
  • 8.2
  • 7.3
  • 5.7

Good to know

  • Professional service
  • Comfortable beds

Nearby

    show all

    About

    Find us in the heart of one of California’s most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. We’re also only a short distance from the Pasadena Conference Center. Fit calm and comfort into your agenda with our 29,000 square feet of indoor and outdoor meeting space, stylish restaurant, and inviting lobby bar. Refresh in our WestinWORKOUT® Fitness Studio or our heated outdoor pool, with superb views of the city. We offer 350 crisp, clean guest rooms and 11 unique suites, all boasting our signature white Westin Heavenly Bed® with pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly Bath®.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Express check out
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 2,159 reviews
    • 8.4 "Location is great."
      9.3 "93% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.3 "83% were impressed by the valet service."
      9.7 "97% were happy with the shuttle service."
      9.5 "95% said the concierge service was amazing."
      8.6 "Lovely bar service, according to 86%."
    • 7.3 "High comfort."
      9.1 "91% said the beds were comfortable."
    • 7.1 "Nice rooms."
      9.1 "91% said the beds were comfortable."
      9.6 "96% thought the view was good."
    • 6.2 "Breakfast is mediocre."
      6.5 "Breakfast prices were ok, according to 65%."
    • 5.7 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 4.1 "Internet is poor."
      4.7 "53% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 993 reviews
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.6 "96% were happy with the shuttle service."
      8.2 "82% were impressed by the valet service."
    • 7.8 "Good location."
      9.3 "93% liked the proximity to shopping."
      8.5 "85% liked the proximity to sightseeing."
    • 6.7 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 6.7 "Rooms are ok."
    • 6.3 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 5.3 "Average value."
      6.0 "Breakfast prices were ok, according to 60%."
    • 4.1 "Internet is poor."
      4.5 "55% thought it was overpriced."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 647 reviews
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.3 "Location is great."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to shopping."
    • 6.7 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 6.1 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."

    Overall rating

    8.7 Excellent
    based on 259 reviews
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.4 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 6.9 "Rooms are ok."
    • 5.7 "Average value."
      5.2 "52% thought it was adequately priced."
    • 4.6 "Internet is poor."

    Overall rating

    8.4 Excellent
    based on 259 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 8.2 "Location is great."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.4 "High comfort."
      9.2 "92% said the beds were comfortable."
    • 7.0 "Good cleanliness."
    • 6.5 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.0 "Only 50% said rooms were big enough."
    • 6.4 "Breakfast is mediocre."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    pasadena
    old town
    great location
    rooftop pool
    friendly staff
    nice room
    valet parking
    free internet
    great hotel
    desk staff
    city hall
    bed was very comfortable
    great view
    heavenly bed
    free shuttle
    staff was excellent
    pay for parking
    comfortable bed
    beautiful hotel
    distance to old town
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