Overview

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Sunway Resort Hotel & Spa
Top Family Hotel

Persiaran Lagoon, Bandar Sunway, 46150 Petaling Jaya, Selangor Darul Ehsan, Kuala Lumpur 46150, Malaysia
+60 374 928 000

$120+

Overall guest ratings

8.4/10 Excellent
based on 7,167 reviews

Review highlights

  • 9.3
  • 9.2
  • 6.2
  • 5.7

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Location. Sunway Resort Hotel & Spa is located in Kuala Lumpur and is integrated with Sunway Lagoon theme park, just 1.4 miles (2.2 kilometers) from Menara Telekom and 4.6 miles (7.4 kilometers) from Wat Chetawan Temple. Kuala Lumpur International Airport is 34 miles (55 kilometers) away. Conveniently located near public transit, the Sunway Lagoon Station for the BRT is 300 meters (0.25 miles) away.

    Hotel Features. Located on a vast resort complex, this Malaysia resort provides an escalator to the resort's man-made surf beach. Guests have access to Sunway Lagoon theme park, which offers rollercoasters, waterslides, and regional events, as well as the Sunway Pyramid Shopping Mall. Guests 16 and older can enjoy the Balinese-inspired Mandara Spa which offers aromatherapy, body and beauty treatments including facilities for couples' treatments.

    The resort features a free-form swimming pool with man-made waterfall onsite, as well as tennis courts and aerobics studios in the fitness facility.

    In addition to numerous bars and restaurants, room service is offered 24 hours, and a complimentary breakfast buffet is served daily. Event facilities include the Sunway Pyramid Convention Centre adjacent to the hotel. The hotel itself offers 55 meeting and function spaces, including an auditorium and grand ballroom. Parking is free for guests.

    Please note that Sunway Resort Hotel and Spa is a smoke-free hotel; smoking is permitted only in outdoor designated smoking areas. Violators are subject to fines.

    Guestrooms. The 439 air-conditioned guest accommodations at Sunway Resort Hotel & Spa feature complimentary wired (high-speed) Internet access, televisions with satellite channels, and direct-dial phones. Rooms provide desks and beds with premium bedding. An in-room safe is included. Newspapers and bottled water are complimentary. Bathrobes and slippers are available. Guests can request adjoining rooms.

    All rooms are non-smoking, and violators are subject to fines.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 7,167 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent breakfast."
      7.6 "76% were happy with the price of the breakfast."
    • 9.1 "Incredible bar."
      9.1 "Delicious alcoholic drinks, according to 91%."
    • 8.9 "Pool is good."
      8.0 "Clean pool, said 80%."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "Housekeeping was great, according to 72%."
      8.9 "89% found the restaurant service to be one of the best."
      7.5 "Hotel security was great, thought 75%."
    • 6.2 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.7 "Average value."
    • 5.4 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
    • 4.8 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
      4.8 "Unfriendly atmosphere, according to 52%."
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    Overall rating

    8.3 Excellent
    based on 2,006 reviews
    • 9.6 "Excellent breakfast."
    • 9.6 "Wonderful beach."
      9.1 "Beach sports facilities are great, according to 91%."
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.1 "Easily accessible by car, said 81%."
    • 8.9 "Pool is good."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
    • 6.7 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.7 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
    • 5.2 "Average value."
    • 4.7 "Rooms are not good."
      0.3 "For 97%, the rooms looked old."
      3.4 "66% complained about the bathroom."
      1.1 "89% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      1.8 "Air conditioning was criticized by 82%."
      3.0 "70% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
    • 4.1 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
      3.9 "Unfriendly atmosphere, according to 61%."
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    Overall rating

    8.4 Excellent
    based on 4,658 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      8.1 "Easily accessible by car, said 81%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent pool."
    • 9.0 "Excellent breakfast."
      7.8 "78% were happy with the price of the breakfast."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
    • 7.6 "Internet works."
      9.5 "95% thought it was a great value."
    • 6.2 "Average comfort."
      7.0 "70% thought rooms were spacious."
      6.1 "Beds were acceptable for 61%."
    • 5.8 "Average value."
    • 5.4 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      7.0 "70% thought rooms were spacious."
      6.1 "Beds were acceptable for 61%."
    • 4.8 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
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    Overall rating

    8.3 Excellent
    based on 215 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.3 "Excellent breakfast."
    • 8.2 "Food is delicious."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.3 "Good amenities."
      8.9 "89% enjoyed the lobby entrance."
    • 6.6 "Average comfort."
    • 6.0 "Average value."
    • 5.7 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
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    Overall rating

    7.9 Good
    based on 286 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Pool is good."
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 8.3 "Great service."
    • 8.2 "Food is delicious."
    • 5.5 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.1 "Average value."
    • 4.8 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 4.8 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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