Australia
AUD

Kapuas Palace Hotel

4 stars
8.5
Very good
based on 256 reviews
256 reviews
Jalan Gajah Mada 889, Pontianak 78122, Indonesia
Jalan Gajah Mada 889, Pontianak
+62 561 736 122
Fri 9/10
-
Sat 10/10
2 guests, 1 room
Other
Other
Other
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

An outdoor pool, a restaurant, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite. Novotel Pontianak Convention Centre offers 190 air-conditioned accommodations with minibars and complimentary bottled water. 22-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
8.5
Very good
256 reviews

Latest deals for Kapuas Palace Hotel

Fri 9/10
-
Sat 10/10
Deals from
$65
•Cheapest rate per night
Compare prices for Superior room and 0 more Kapuas Palace Hotel deals.
Superior room, bed type unknown
$65
nightly with VAT
Superior room, 1 double bed
$70
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Kapuas Palace Hotel

  • Outdoor pool
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Free toiletries
  • Child pool

Reviews of Kapuas Palace Hotel

8.5
Very good
256 verified ratings
Wonderful
108
Very good
48
Good
39
Okay
24
Fair
9
Mediocre
9
Poor
19

Summary of reviews

Guests say
Guests frequently mentioned cleanliness issues, especially with bedsheets, bathrooms, and general room upkeep, with several reviews noting dirty or stained furniture and insufficient cleaning. However, the hotel’s pool was a highlight for many, especially families, and positive remarks were made about the friendly and helpful staff. Spacious rooms and a varied breakfast selection were also appreciated. Some guests noted noise and minor maintenance issues, but overall, the amenities and service left a good impression for many visitors.
AI-generated from customer reviews
Pool9 out of 10
Service8.5 out of 10
Breakfast7 out of 10
Cleanliness0 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Jalan Gajah Mada 889, Pontianak 78122

What's nearby

  • Gajah Mada Shopping Complex87 m
  • Alun Alun Kapuas1.6 km
  • Ayani Mega Mall1.7 km
  • Equator Monument4.7 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 0220208201914, 55110

FAQs when booking at Kapuas Palace Hotel

  • Where is Kapuas Palace Hotel located?

    Kapuas Palace Hotel is located at Jalan Gajah Mada 889, 2.3 km from the centre of Pontianak. Gajah Mada Shopping Complex is the closest landmark to Kapuas Palace Hotel.

  • When is check-in time and check-out time at Kapuas Palace Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Kapuas Palace Hotel.

  • Does Kapuas Palace Hotel offer free Wi-Fi?

    Yes, Kapuas Palace Hotel offers free Wi-Fi.

  • Does Kapuas Palace Hotel offer free parking?

    Yes, Kapuas Palace Hotel offers free parking.

  • How far is Kapuas Palace Hotel from the airport?

    Kapuas Palace Hotel is 14.5 km from Pontianak Supadio.

  • Does Kapuas Palace Hotel have a pool?

    Yes, Kapuas Palace Hotel has a pool on-site.

  • How does KAYAK find such great Kapuas Palace Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kapuas Palace Hotel in Pontianak and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kapuas Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kapuas Palace Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
44% cheaper
Star Hotel
9 Excellent (67 reviews)0.07 kmBar/Lounge, Room service, Business centre$34+
3-star hotel
49% cheaper
Orchardz Hotel Gajah Mada
8.4 Excellent (391 reviews)0.08 kmBar/Lounge, Room service, Free Wi-Fi$31+
4-star hotel
29% cheaperAston Pontianak Hotel And Convention Center8.3 Excellent (378 reviews)0.14 kmOutdoor pool, Fitness centre, Restaurant$42+
1-star hotel
54% cheaper
Hotel Queen Pontianak
7.2 Good (2 reviews)0.17 kmRoom service, Free Wi-Fi$28+

Cheapest

See cheapest stays in Pontianak
2-star hotel
78% cheaper
OYO 3871 Hotel Surya
4.8 Okay (5 reviews)1.78 kmRoom service, Free Wi-Fi$13+
1-star hotel
76% cheaper
Hotel Aroma Inn Pontianak
6.4 Good (107 reviews)0.49 kmRoom service$15+
3-star hotel
76% cheaper
Green Leaf Inn
8.1 Excellent (36 reviews)0.58 km$15+
2-star hotel
76% cheaper
Grand Kartika Hotel Pontianak
5.9 Okay (459 reviews)1.72 kmRoom service, Free Wi-Fi, Cable or satellite TV$15+

Most recommended

See most recommended stays in Pontianak
2-star hotel
59% cheaper
OYO 1097 Appartel Cempaka
9.2 Excellent (34 reviews)1.08 kmWi-Fi, Tea/coffee maker, Free parking$25+
3-star hotel
27% cheaper
ibis Pontianak City Center
9.2 Excellent (1,111 reviews)1.42 kmAdults only, Restaurant, Bar/Lounge$44+
3-star hotel
44% cheaper
Star Hotel
9 Excellent (67 reviews)0.07 kmBar/Lounge, Room service, Business centre$34+
3-star hotel
63% cheaper
Cico Home
8.9 Excellent (58 reviews)0.48 km$22+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.4
2.3 km
Pontianak Supadio
14.5 km

More options for your stay in Pontianak

Complete your trip to Pontianak

Flights to Pontianak
Hotels in Pontianak