Kapuas Palace Hotel

3 stars
Jalan Gajah Mada 889, Pontianak 78122, Indonesia
Pontianak, Indonesia
7.8
Good
based on 256 reviews
256 reviews
Thu 15/1
-
Fri 16/1
1 room, 2 guests
Provider
Provider for Kapuas Palace Hotel
Provider for Kapuas Palace Hotel
Provider for Kapuas Palace Hotel
Photos of Kapuas Palace Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Latest deals for Kapuas Palace Hotel

Thu 15/1
Fri 16/1

Amenities at Kapuas Palace Hotel

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business centre
  • Airport shuttle
  • Meeting/Banquet facilities
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • Babysitting or child care

Services and conveniences

  • Room service
  • Business centre
  • Meeting/Banquet facilities
  • 24-hour front desk

Dining

  • Restaurant
  • Minibar
  • Refrigerator

Accessibility and suitability

  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service

Family friendly

  • Babysitting or child care
  • Playground

Parking and transportation

  • Airport shuttle

Bathroom

  • Hairdryer

General

  • Storage available

Basics

  • Free Wi-Fi

Spa

  • Sauna

Reviews of Kapuas Palace Hotel

7.8
Good
256 verified ratings
Wonderful
103
Very good
48
Good
39
Okay
24
Fair
9
Mediocre
9
Poor
24

Summary of reviews

Guests say
Guests appreciated the amenities, especially the pool, and found the hotel family-friendly. However, there were significant complaints about cleanliness and slow service, with many mentioning issues like dirty sheets and unresponsive staff. Renovations were also noted, affecting the overall experience.
AI-generated from customer reviews
Amenities8.5 out of 10
Cleanliness3.5 out of 10
Service3 out of 10
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Location

Jalan Gajah Mada 889, Pontianak 78122

What's nearby

  • Gajah Mada Shopping Complex87 m
  • Alun Alun Kapuas1.6 km
  • Ayani Mega Mall1.7 km
  • Equator Monument4.7 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Kapuas Palace Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Kapuas Palace Hotel

  • Where is Kapuas Palace Hotel located?

    Kapuas Palace Hotel is located at Jalan Gajah Mada 889, 2.3 km from the centre of Pontianak. Gajah Mada Shopping Complex is the closest landmark to Kapuas Palace Hotel.

  • When is check-in time and check-out time at Kapuas Palace Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Kapuas Palace Hotel.

  • Does Kapuas Palace Hotel offer free Wi-Fi?

    Yes, Kapuas Palace Hotel offers free Wi-Fi.

  • How far is Kapuas Palace Hotel from the airport?

    Kapuas Palace Hotel is 14.5 km from Pontianak Supadio.

  • How does KAYAK find such great Kapuas Palace Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kapuas Palace Hotel in Pontianak and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kapuas Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kapuas Palace Hotel.

Nearby hotels and places to stay

Closest

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Most recommended

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3-star hotel
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3-star hotel
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4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
2.3 km
Pontianak Supadio
14.5 km

Everything you need to know for your stay in Pontianak

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