Kapuas Palace Hotel

3 stars
Jalan Gajah Mada 889, Pontianak 78122, Indonesia
Pontianak, Indonesia
+62 625 61736122
7.8
Good
based on 254 reviews
254 reviews
Tue 17/3
-
Wed 18/3
1 room, 2 guests
Deals from
$64
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
$64
Restaurant
Lobby
Other
Restaurant
Other
Other
Other
Other
Hallway
Other
Lobby
Other
Pool
Other
Pool
Building
Other
Front desk
Building
Other
Conference room
Other
Other
Photos of Kapuas Palace Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Family-friendly hotel with a coffee shop and an outdoor pool An outdoor pool, a restaurant, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite. Novotel Pontianak Convention Centre offers 190 air-conditioned accommodations with minibars and complimentary bottled water. 22-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
7.8
Good rating
Based on 254 verified guest reviews

Latest deals for Kapuas Palace Hotel

Tue 17/3
-
Wed 18/3
Superior room
bed type unknown
$64
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Kapuas Palace Hotel

  • Outdoor pool
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Free toiletries
  • Child pool
  • Airport shuttle
  • Meeting/Banquet facilities

Dining

  • Restaurant
  • Kettle
  • Minibar
  • Refrigerator
  • Coffee machine

Services and conveniences

  • Conference rooms
  • Business centre
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Family friendly

  • Babysitting or child care
  • Playground
  • Child pool

Basics

  • Free Wi-Fi
  • Air-conditioned
  • Free toiletries

Pool and spa

  • Sauna
  • Outdoor pool

Accessibility and suitability

  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service

General

  • Slippers
  • Storage available

Parking and transportation

  • Airport shuttle

Media and entertainment

  • Library

Bathroom

  • Hairdryer

Outdoor

  • Garden

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Reviews of Kapuas Palace Hotel

7.8
Good
254 verified ratings
Wonderful
103
Very good
48
Good
37
Okay
24
Fair
9
Mediocre
9
Poor
24

Summary of reviews

Guests say
Guests appreciated the amenities, especially the pool, and found the hotel family-friendly. However, there were significant complaints about cleanliness and slow service, with many mentioning issues like dirty sheets and unresponsive staff. Renovations were also noted, affecting the overall experience.
AI-generated from customer reviews
Amenities8.5 out of 10
Cleanliness3.5 out of 10
Service3 out of 10
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Location

Jalan Gajah Mada 889, Pontianak 78122

What's nearby

  • Gajah Mada Shopping Complex87 m
  • Alun Alun Kapuas1.6 km
  • Ayani Mega Mall1.7 km
  • Equator Monument4.7 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Kapuas Palace Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Kapuas Palace Hotel

  • Where is Kapuas Palace Hotel located?

    Kapuas Palace Hotel is located at Jalan Gajah Mada 889, 2.3 km from the centre of Pontianak. Gajah Mada Shopping Complex is the closest landmark to Kapuas Palace Hotel.

  • When is check-in time and check-out time at Kapuas Palace Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Kapuas Palace Hotel.

  • Does Kapuas Palace Hotel offer free Wi-Fi?

    Yes, Kapuas Palace Hotel offers free Wi-Fi.

  • How far is Kapuas Palace Hotel from the airport?

    Kapuas Palace Hotel is 14.5 km from Pontianak Supadio.

  • Does Kapuas Palace Hotel have a pool?

    Yes, Kapuas Palace Hotel has a pool on-site.

  • How does KAYAK find such great Kapuas Palace Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kapuas Palace Hotel in Pontianak and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kapuas Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kapuas Palace Hotel.

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4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
2.3 km
Pontianak Supadio
14.5 km

Everything you need to know for your stay in Pontianak

Complete your trip to Pontianak

Flights to Pontianak
Hotels in Pontianak