Overview

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Hotel Universel

2300, chemin Sainte-Foy, Québec City, QC G1V 1S5, Canada
+1 418 653 5250

$96+

Overall guest ratings

7.3/10 Good
based on 2,096 reviews

Review highlights

  • 7.7
  • 6.8
  • 4.3
  • 3.9

Nearby

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    About

    Located in Sillery, this hotel is within 1 mi (2 km) of Champlain College St. Lawrence and Laval University. Cegep de Sainte-Foy and PEPS are also within 15 minutes.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free long-term parking
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 2,096 reviews
    • 7.7 "Good location."
      7.9 "79% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Pool is mediocre."
    • 6.6 "Sufficient wellness & sports facilities."
    • 5.7 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.3 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      0.4 "96% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
      2.2 "For 78%, the rooms looked old."
      3.0 "70% said the bathroom was dirty."
      2.5 "75% were disappointed with the minibar."
      1.5 "85% had problems with the shower."
      1.1 "89% thought the tv was sub-standard."
      4.7 "53% were unhappy with the view."
      4.6 "54% were unsatisfied with the kitchenette."
    • 3.6 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      2.0 "80% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 775 reviews
    • 7.5 "Good location."
    • 6.5 "Pool is mediocre."
    • 6.4 "Sufficient wellness & sports facilities."
    • 5.2 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.2 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 4.5 "Breakfast is below average."
    • 4.1 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.0 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      2.0 "80% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      0.5 "95% criticized the small bathroom."
    • 3.9 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      0.5 "Air conditioning was criticized by 95%."
      2.4 "For 76%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      2.1 "79% were disappointed with the minibar."
      2.7 "73% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      4.4 "56% were unhappy with the view."
    • 3.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    based on 1,152 reviews
    • 7.6 "Good location."
      8.1 "81% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Sufficient wellness & sports facilities."
    • 6.5 "Pool is mediocre."
    • 5.7 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.7 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 4.4 "Breakfast is below average."
    • 4.1 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 3.6 "Rooms are not good."
      4.0 "60% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      2.5 "75% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
      2.5 "75% were disappointed with the minibar."
      0.6 "94% criticized the small bathroom."
      1.5 "85% had problems with the shower."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      2.0 "80% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      0.6 "94% criticized the small bathroom."
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    Overall rating

    7.0 Good
    based on 104 reviews
    • 7.4 "Good location."
    • 7.4 "High value."
    • 7.2 "Good pool."
    • 5.9 "Service is ok."
    • 5.0 "Average cleanliness."
      4.9 "51% said rooms were dirty."
    • 3.5 "Rooms are not good."
      4.0 "60% didn't like the uncomfortable beds."
      2.7 "73% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
    • 3.3 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
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    Overall rating

    7.5 Good
    based on 62 reviews
    • 8.0 "Location is great."
    • 6.8 "Pool is mediocre."
    • 6.8 "Sufficient wellness & sports facilities."
    • 6.0 "Service is ok."
    • 4.1 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 4.0 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      2.2 "78% thought they were poorly maintained."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    data provided by TrustYou

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