Overview

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Hotel Universel

2300, chemin Sainte-Foy, Québec City, QC G1V 1S5, Canada
+1 418 653 5250

$94+

Overall guest ratings

7.3/10 Good
based on 2,046 reviews

Review highlights

  • 7.7
  • 6.7
  • 4.2
  • 4.1

Nearby

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    About

    Located in Sillery, this hotel is within 1 mi (2 km) of Champlain College St. Lawrence and Laval University. Cegep de Sainte-Foy and PEPS are also within 15 minutes.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free long-term parking
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 2,046 reviews
    • 7.7 "Good location."
      10.0 "100% thought parking was inexpensive."
      9.0 "90% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
    • 6.7 "Pool is mediocre."
      5.7 "Only 57% thought the pool was clean."
    • 6.6 "Sufficient wellness & sports facilities."
      5.0 "50% thought the sauna was ok."
    • 5.7 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.0 "Only 60% found the restaurant service to be good."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.7 "Only 57% thought the pool was clean."
    • 4.2 "Breakfast is below average."
    • 4.1 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.9 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      0.5 "95% criticized the small bathroom."
      2.4 "76% were disappointed with the minibar."
      3.0 "70% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      1.5 "85% thought the tv was sub-standard."
      4.1 "59% were unsatisfied with the kitchenette."
      3.3 "67% were unhappy with the view."
    • 3.6 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      0.5 "95% criticized the small bathroom."
    • 3.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 777 reviews
    • 7.3 "Good location."
    • 6.4 "Sufficient wellness & sports facilities."
      5.0 "50% thought the sauna was ok."
    • 6.3 "Pool is mediocre."
    • 5.1 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      2.7 "73% said the bathroom was dirty."
    • 4.4 "Breakfast is below average."
    • 4.1 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.0 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      0.5 "95% criticized the small bathroom."
    • 3.8 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.9 "81% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      0.5 "Air conditioning was criticized by 95%."
      2.2 "For 78%, the rooms looked old."
      2.0 "80% were disappointed with the minibar."
      0.5 "95% criticized the small bathroom."
      2.7 "73% said the bathroom was dirty."
      1.6 "84% had problems with the shower."
      3.4 "66% were unhappy with the view."
      1.7 "83% thought the tv was sub-standard."
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    Overall rating

    7.2 Good
    based on 1,104 reviews
    • 7.5 "Good location."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 6.5 "Pool is mediocre."
    • 6.4 "Sufficient wellness & sports facilities."
      5.5 "55% thought the sauna was ok."
    • 6.0 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 5.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.4 "Breakfast is below average."
    • 4.0 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 3.6 "Rooms are not good."
      4.0 "60% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      2.1 "79% found problems with the furniture."
      2.3 "For 77%, the rooms looked old."
      0.6 "94% criticized the small bathroom."
      3.3 "67% said the bathroom was dirty."
      2.4 "76% were disappointed with the minibar."
      1.2 "88% had problems with the shower."
    • 3.3 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.8 "82% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      0.6 "94% criticized the small bathroom."
    • 3.3 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    based on 81 reviews
    • 7.4 "Good location."
    • 7.1 "Good pool."
    • 6.0 "Service is ok."
    • 5.0 "Average cleanliness."
    • 4.8 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.3 "Vibe wasn't good."
    • 3.5 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.3 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
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    Overall rating

    7.5 Good
    based on 81 reviews
    • 8.0 "Location is great."
    • 6.7 "Sufficient wellness & sports facilities."
    • 6.6 "Pool is mediocre."
    • 6.2 "Service is ok."
    • 4.2 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      1.7 "83% thought they were poorly maintained."
    • 4.2 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    data provided by TrustYou

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