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Hotels near Richmond Byrd Airport

Hotels near Richmond Byrd Airport

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Byrd Intl (RIC) - Richmond, VA, United States
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Best hotels near Richmond Byrd Airport

Cleanliness
8.8
Comfort
8.6
Facilities
9.2
Location
8.9
Overall
9.2
Overall 8.5 Excellent
Based on 132 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
9.2
Location
8.9
Overall
9.2
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
9.1
Services
8.8
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.2
Location
8.8
Services
8.3
Staff
8.8
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.4
Staff
7.1
Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
8.9
Overall
8.6
Cleanliness
9.5
Comfort
9.6
Location
9.3
Services
9.5
Staff
9.5

Excellent 10.0
Pros: Hot breakfast was good (eggs only fair) with an excellent variety. Stayed for 6 days, had a couple of issues which were resolved immediately. Staff was polite, professional, and helpful.
Cons: Pool was closed.
Excellent 8.0
Pros: Location and staff interactions.
Cons: Daily room service.
Excellent 10.0
Cons: They didn’t give me my military discount
Good 7.0
Pros: All around it was pretty good 👍
Cons: Water pressure in room 409.
Excellent 10.0
Pros: Staff
Cons: The breakfast
Excellent 9.0
Pros: Clean
Excellent 9.0
Pros: Clean, Location and Staff
Cons: No
Excellent 9.0
Pros: Good location
Excellent 10.0
Pros: Cleanliness, great price, conveniently located near airport
Cons: Na
Excellent 9.0
Pros: clean, comfortable. nice breakfast, work area.
Good 6.0
Pros: I liked that the proximity to the interstate and airport were convenient. Plus once you got on I-64, it was a straight shot to downtown Richmond.
Cons: I stayed on the 3rd floor and it seemed like I heard every footstep that the person on the 4th floor took & I mean every step. So I can attribute that to thin flooring. I can't speak on the walls because there was no one in the room next to me.
Excellent 8.0
Pros: Location Free parking ad advertised
Excellent 9.4
Pros: Convenience to the airport
Cons: N/A
Good 7.7
Pros: I think the hotel is a great mid way point for travelers to stop and rest. I would stay there again. I travel south sometimes, so if I get tired of driving I can rest up at th Hampton Inn.
Cons: A recommendation: extend your breakfast by one hour. Close the hot bar at 10am as usual. From 10am to 11am provide donuts, fruit, yogurt, garnola bars, muffins, coffe, water, orange/apple/cranberry juice. "On the go" food for late risers. The Hot Bar/Food was great.
Excellent 10.0
Pros: we like hampton inn for its quality and location
Excellent 10.0
Pros: The room was big and very comfortable space.
Cons: No
Mediocre 2.0
Cons: Extremely noisy air conditioning unit on the roof above my room. Complained to front desk staff, was told it would eventually stop, just get usedan to it.
Excellent 8.0
Pros: Accidentally booked smoking, but hotel was packed for marathon. Room was great beside that. Helpful staff, good shuttle service time. Very organized
Hampton Inn Richmond - Airport - Sandston
Rated no. 1
8.5
Excellent 8.5
Based on 132 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.8
Food
0.0
Location
9.0
Overall 8.3 Excellent
Based on 206 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.8
Food
0.0
Location
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.9
Services
8.5
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.3
Comfort
4.6
Facilities
7.0
Food
0.0
Location
9.3
Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
7.7
Staff
8.6
Cleanliness
8.8
Comfort
9.0
Location
9.5
Services
8.8
Staff
9.5
Cleanliness
9.0
Comfort
9.1
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.6
Comfort
8.9
Location
9.3
Services
8.7
Staff
8.8

Excellent 9.0
Pros: It was vague
Cons: The light on the phone kept blinking but because of insomnia I couldn’t help but to see it lol..
Good 7.0
Pros: I have stayed at a few Hyatt Place in the past -- the staff is always wonderful, a great breakfast, and I've never had any major issues. Location was also incredibly convenient.
Cons: Cleanliness could have been better. Some mysterious stains in my bathroom and carpet and the hallways were always filled with trash.
Excellent 8.0
Pros: Great staff. Nice room. Good breakfast.
Cons: Price was a little high. Loud guests near us.
Excellent 10.0
Pros: Clean hotel and friendly staff
Okay 5.0
Pros: The hotel was clean and room was nice.
Cons: Staff was friendly but couldn't help for anything i asked. Same breakfast daily should change it a little.
Excellent 8.0
Pros: The customer service of staff and the cleanliness of the hotel.
Excellent 10.0
Pros: Outstanding!
Cons: N/A
Excellent 10.0
Pros: The Staff was very impressive!
Excellent 10.0
Pros: Convenient Location
Cons: Pool being closed
Excellent 10.0
Pros: Quality, close to my job and convenient
Cons: Nothing
Excellent 9.0
Pros: Location for the event I was in the area for
Cons: There was a mix up with rooms I receive a room that someone else was already occupying
Excellent 10.0
Pros:  
Cons:  
Excellent 9.0
Pros: The room set up
Excellent 10.0
Very friendly staff
Excellent 9.0
Pros: All the staff was very friendly and helpful.
Excellent 9.0
Pros: Great staff
Cons: Bathroom tile grout is looking a little grungy.
Mediocre 3.0
Pros: I have stayed here the last 5 years for sports tournaments. The hotel has gone way down. Location
Cons: Roaches, ran out of towels staff not concerned. The rooms are spacious but this hotel has gone down hill. Breakfast was a joke 7 am no oatmeal yet they opened at 6am. Use to be a favorite not anymore
Excellent 10.0
Pros: Very clean. Professional staff!
Cons: Everything was excellent!
Good 7.0
Cons: Breakfast choices were minimal
Okay 5.0
Cons: Food was stale, ottoman dirty, staff indifferent, no rolled blanket, elevator dirty
Good 7.0
Pros: Location
Cons: The smell of the room, room did not smell fresh. The heater in the room made too much noise especially while watching tv and sleeping.
Mediocre 3.0
Pros: Free breakfast , nice staff out front .
Cons: My first room was perfect but the air stopped working so I was moved to another room. This room looked horrible, lights didn't work, toilet wouldn't flush, shower drain clogged, and sheets were dirty. I could not wait to leave. My card was double charged
Okay 4.5
Pros: THE STAFF WAS NICE ENOUGH. MOST OF THEM ANYWAY
Cons: THE PLACE IS TERRIBLY DATED. THE ROOMS ARE GETTING A BIT OLD AND NASTY. THE FURNITURE IN THE ROOMS IS FULL OF STAINS. ITS VERY, USED. THERE ARE TWO OTHER HYATT PLACE LOCATIONS BY THE AIRPORT. I WOULD TRY ONE OF THEM BEFORE I'D GO BACK TO THIS PLACE. THIS IS THE WORST HP THAT I HAVE STAYED IN. NO OFFENSE TO THE STAFF.
Poor 1.0
Pros: The overall hotel was nice! Loved the decor.
Cons: My room was at 76 in 90 degree whether my entire stay. I made a complaint they sent maintenance who re set the thermostat however the temperature never changed and no one came back to fix the problem.
Excellent 10.0
Pros: Service was excellent.
Hyatt Place Richmond Airport - Richmond
Rated no. 2
8.3
Excellent 8.3
Based on 206 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
8.0
Location
8.8
Overall
7.5
Overall 8.1 Excellent
Based on 328 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
8.0
Location
8.8
Overall
7.5
Cleanliness
2.0
Location
8.0
Overall
4.0
Staff
2.0
Value for money
2.0
Cleanliness
8.2
Comfort
8.5
Location
8.8
Services
7.9
Staff
8.5
Cleanliness
8.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
8.4
Comfort
8.2
Location
8.8
Services
8.2
Staff
8.7
Cleanliness
8.3
Comfort
8.1
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.3
Comfort
8.5
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
7.9
Comfort
8.1
Location
8.6
Services
7.6
Staff
8.1

Okay 4.0
Pros: Fairly quiet location near the airport.
Cons: The heater in the main room was not functioning; despite the note on the thermostat about it being tied to a sensor, its display was off and didn't respond at all. It was late so we turned the heater in the bedroom to a comfortable level and stayed there. The coffee pot wouldn't function in the morning, either, but we figured out that the electrical circuits in the kitchen had their GFCIs tripped, and continued to trip until we found one that wouldn't.
Poor 1.0
Pros: zero
Cons: we only stayed due to shuttle service and there was no shuttle service due to lack of employees. the hotel was full of boxes in the lobby for renovations, the room was dirty and the bathroom had mold or water damage. the worst experience ever
Excellent 8.0
Cons: the elevator worked the first day .. then didn’t work for the rest of my stay …
Okay 5.0
Pros: I love the location and the suite options
Cons: Renovations were being done. Elevator was broken and staff had bad attitude. No good communication
Excellent 8.0
Pros: The location was perfect since my training was at the airport. Very easy access from the main road.
Cons: From the get go, the parking situation needs to be addressed. Even if there were no containers out back, it was still hard pressed. Lighting in the lots was pretty poor as well. Carpets were stained, and front desk looked dated.
Excellent 8.0
Pros: Great customer service!
Cons: Hotel under construction, took a little longer to check in.
Good 7.0
Pros: Room was spacious with lots of amenities
Cons: Checking in was a nightmare, took over an hour. Lobby was overflowing with boxes, and there were cockroaches running around. Really gross.
Excellent 10.0
Pros: I needed to do a early check in not only did she go above and beyond to help me but it took all of 3 minutes.
Mediocre 3.0
Pros: Staff, location,and cleanliness.
Cons: Queen bed mattress was horrible. My partner and I got little to no sleep because the mattress had large sinking spaces and was entirely too soft. I would think this mattress has either seen a lot of use, or is not of good quality.
Good 6.0
Pros: Location and friendly, helpful staff.
Cons: Interior needs renovation.
Good 6.0
Pros: Staff helpful friendly nice towels
Cons: old carpet in hallways also stained pet friendly smells hall decor not fresh looking
Mediocre 3.6
Hotel is in great distance from airport, but it is old and not clean, staff is not so pleasant either.
Excellent 8.0
Pros: The room had a full size fridge and a decent kitchenette area. The AC is very strong so you can set it however you like to be comfortable. The bathroom is a good size & has everything that you would expect. The beds could be a bit more comfortable though.
Cons: Elevator is slow and kind of grungy looking.
Okay 4.0
Pros: Room had two problems an had people on top of us making noises from 11pm til 3am
Excellent 8.0
Pros: I like the location and cleanliness of the rooms
Good 6.0
Pros: The room had a kitchen in it
Cons: Yes my room wasn’t being clean and it made me sick
Excellent 8.8
Needed a place near airport as had early flight out. A ladder had been left in room by maintenance man. We were given a nice discount instead of changing rooms . There is no breakfast offered but a nice kitchen area in room to cook own meals.
Excellent 10.0
Pros: The staff was courteous and very friendly. I loved the pillows so much that I purchased two.
Cons: The hotel was fine, but I still haven't received my refund from the coincidental deposit. The deposit was $100, $50 went to the purchase of the pillows.
Excellent 10.0
Pros: Comfy bed
Cons: Nope
Excellent 8.0
Pros: The hotel staff were very nice. They had everything ready for me to check in. I had my key ready as soon as I got there. My room was very clean.
Cons: The only thing I didn't care for was the location. It sits behind woods. I could not find the hotel at first.
Excellent 10.0
Pros: Proximity to the Richmond International Airport, free parking, free internet and 24 hour desk service.
Cons: No.
Excellent 10.0
Pros: Clean and very comfortable bed. The staff assisted in helping to make room warmer
Cons: TV did not work.
Excellent 10.0
Pros: Staff, shuttle and location
Good 7.0
Pros: convenient location for our purpose
Cons: Our room was right across from the laundry...noisy to say the least.
Okay 5.0
Pros: Location was good, staff was pleasant
Cons: The room wasn't really cleaned well. food splatter was stuck on wall by the stove and on cabinets and the floor was sticky. Had to go buy cleaning products and clean it myself.
Good 6.0
Pros: Staff was nice
Cons: There were rose pedals on the bathroom floor left from the people before me I am assuming.. so that was pretty gross.
Mediocre 3.0
Pros: The air conditioner was loud heated and cooled unevenly. Pillows we're hard and uncomfortable. Insufficient parking in front. Felt unsafe to use rear parking lot.a
Cons: Slow elevator. Television limited channel selection. Hard pillows.
Mediocre 3.0
Pros: Nothing
Cons: Poor lighting around the hotel. It seems like low income housing at the hotel.
Mediocre 3.0
Pros: I made it through the night!!!
Cons: My experience felt like the bates motel by the airport. The internet stopped working, my cell phone reception was horrible, and they had emergency exit doors propped open with rocks so anyone could enter.
Okay 4.0
Pros: Staff
Cons: I have stayed at this hotel in the past, not as clean, and rooms were worn out , beds bad, walls dirty mold in bathroom shower tub calked over bad job ,changed rooms three times . Just gave up.
Poor 1.0
Pros: The room itself
Cons: The customer service, lack of professionalism
Excellent 8.0
Pros: Traveling on business. Needed a place to stay overnight. Beds were cozy. Close to many restaurants and shopping, which was convenient. Staff was very helpful and polite.
Excellent 8.8
Pros: Needed a place to stage for mid morning flight. Being a short distance from runways made this a quieter sleep than other hotels. Very helpful staff, nice room, nearby food, 5 minutes to rental return. Great value, will book again.
Cons: My flight, Virginia reminding this New Orleans guy what winter is about, the gear select in my rental was one of four knobs all at fingertip reach... ...but nothing about the facilities.
Candlewood Suites Richmond Airport - Richmond
Rated no. 3
8.1
Excellent 8.1
Based on 328 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
7.0
Location
8.8
Overall
8.0
Overall 8.1 Excellent
Based on 298 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
7.0
Location
8.8
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.7
Services
8.0
Staff
8.8
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.0
Staff
8.5
Cleanliness
8.3
Comfort
8.3
Location
8.9
Services
8.4
Staff
8.9
Cleanliness
8.8
Comfort
9.0
Facilities
6.0
Location
9.1
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
7.9
Staff
8.5

Mediocre 3.0
Pros: Location was great to downtown Richmond. Over all condition of hotel was good. Staff was responsive and courteous
Cons: Card incidental hold still in place after 2 days. Did not do room cleaning and had a note so small that it was hard to read that we had to request iron cleaning if we wanted it that we totally missed. Floors in room were visible dirty.
Okay 4.0
Pros: Same hotel as conference. Near stores. Right off of highway.
Cons: There was a spider on the mat of the picture and a handwritten note from previous guest pointing to spider
Good 6.0
Pros: Bed was very uncomfortable, hotel tired and no breakfast or anything like water.
Good 7.0
Cons: I was charged more than what i booked the room for like $60.00 more and it didn't make me happy at all.
Excellent 8.0
Pros: Staff was very nice at check-in
Cons: N/A
Excellent 10.0
Pros: Easy quick.check in, comfortable bed, clean room, friendly staff
Cons: No
Good 6.0
Pros: The room was big
Okay 5.0
Pros: Staff is the only thing I liked about this hotel
Cons: It was old, run down and not thoroughly cleaned to my expectation of a Sheraton hotel. I was near the service entrance the rugs was filthy, it smelled like cigarettes because they had a smoking area right outside the door. NOT ACCEPTABLE!
Excellent 10.0
Pros: Good pillows. Close to airport.
Poor 1.0
Pros: The location and customer service doing check in and check out
Cons: Roaches, sticky floors, broken light fixture, half working bathroom light, dry blood on pillow case and the extremely loud shower
Excellent 10.0
Pros: The staff was so friendly and took customer service and COVID-19 seriously. We felt welcomed and always assisted. No one was homophobic or weird about us existing in the hotel.
Mediocre 3.0
Pros: It was within delivery range to everything I needed.
Cons: The room was dirty, I ask for washcloths and never got them. I asked for someone to help me with my bags because I could hardly walk, no one came to help me.We found blond hair all over the room, not one soul came to clean the room when asked EVER.
Okay 5.0
Pros: It was clean.
Cons: It was noisy.
Excellent 8.0
Cons: Outside lighting is limited! Didn’t feel secure parking around the back were more lighting is definitely needed. In the front most try to park were their vehicles can be seen. LIMITED LIGHTING FOR CUSTOMER PRKING BOTH FRONT AND BACK.
Excellent 8.0
Pros: The first room we were assigned heat wasn’t working (it never came on when we turned up the heat), and the TV volume didn’t work. They quickly moved us to another room however. That solved our issue. The staff was excellent!!
Cons: The hallway trim work needed some repairs and the issue with the first room. Other than that everything was fine.
Excellent 8.0
Pros: Pool is still open from 11-7.
Good 7.0
Pros: The staff
Cons: The sink was about to fall off the wall. Turned on the heater and it filled the room with what smelled like a porta potty.
Excellent 10.0
Pros: Hotel room could have been mopped and pool Was dirty with hair ect in it
Cons: Everything was pretty much fine. price was great
Okay 4.0
Cons: Me and my wife stayed congested due to the chemicals used in cleaning the bathroom and none of us suffer from allergies. Couldn’t smell the chemicals but when we took a shower they seemed to reconstitute and atomize causing us to sneeze an
Good 7.0
Cons: Noise from air conditioner, TV don’t connect to cable
Excellent 10.0
Pros: I love the location and the bed
Cons: The bathroom was not updated and the faucet was loose I did not like that
Okay 5.0
Pros: Location
Cons: The walls are very thin. I could hear my neighbors conversation word for word. It was so bad that I asked for a different room. I was told my the young lady at the front desk they didn’t have a different room. But the parking lot only had five cars
Excellent 10.0
Pros: I mostly like the set up of the room. I like how the balcony is overlooking the pool and that everything is indoor :)
Cons: No not really
Excellent 9.0
Cons: The staff... lately is very unprofessional & rude.
Mediocre 3.0
Pros: The location was convenient and the bed was comfortable
Cons: The heat did not work, the internet and tv went out at 10 pm and never came back on and a dog started barking at 6 am and never stopped. We contacted front desk and they said it had been taken care of but it had not. Very disappointed.
Good 6.0
Pros: The staff was very friendly and the room was clean.
Cons: Our room was a bit loud since it was right over the check in desk.
Good 6.0
Pros: Great airport shuttle drivers. I always appreciate having a fridge in the room, too. Everything was comfy.
Cons: I didn't like that I was informed at checkin that extended parking was no longer free, and that I would be charged a flat rate of $15. This fee was waived because I protested that I chose this hotel BECAUSE of its free parking. But still.
Good 6.0
Pros: Staff was very courteous and helpful
Cons: No included breakfast, the elevator sounded like it may break at any point and the layout of the hotel was odd.
Okay 4.0
Cons: Very noisy. Was on first level down at end of hall. Contractors were there who stayed there for awhile and they were coming and going, slamming doors all night. Slept terribly.
Good 6.0
Cons: Pool Appeared dirty now
Good 7.1
Pros: The staff and service was excellent! Everyone went above and beyond to make our stay comfy.
Cons: The hall carpets gave a first impression of...dirty, and as soon as we opened the room door we were greeted by a large stain on the carpet. There was a ball of hair behind the bathroom door, and a hair in the tub.
Excellent 8.3
Pros: Friendly staff, location & restaurant.
Cons: No free breakfast.
Four Points by Sheraton Richmond Airport - Richmond
Rated no. 4
8.1
Excellent 8.1
Based on 298 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
8.7
Location
8.6
Overall
9.0
Overall 8.0 Excellent
Based on 362 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
8.7
Location
8.6
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.5
Location
8.8
Services
8.3
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.4
Services
8.3
Staff
8.8
Cleanliness
8.8
Comfort
8.5
Location
8.8
Services
8.6
Staff
8.4
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.7
Comfort
8.4
Location
8.9
Services
8.8
Staff
8.6

Good 7.0
Pros: Location
Cons: Did not like that I had to get up every two hours to reset the refrigerator. I am a diabetic and needed to store my medication. Was not able to get the sleep that I needed it to travel the next morning.
Okay 5.0
Pros: Everything was ok
Cons: Things was fines
Okay 5.0
Pros: Did not eat breakfast. It was not included in the price for the room. The location was great next to the Airport
Cons: The place is old and getting worn out. Kind of a dingy feel and smell
Excellent 8.0
Pros: The location was amazing.
Cons: The breakfast.
Excellent 10.0
Pros: The rooms were accomodating
Cons: The outside, exterior of the property needs a "FACELIFT"
Okay 5.0
Pros: Staff and location to the airport
Cons: Hair in the tub. Base of toilet was nasty. Shampoo, soap bottles being used by all guest and not wiped off. Sheets were wrinkled/flimsy. Foam head board in a pillow case! Bistro cash only. Unlike any Marriott I¿ve ever stayed in.
Excellent 10.0
Pros: The cleanliness of the room.
Cons: It did not include free breakfast
Excellent 9.0
Pros: I loved how friendly everyone was
Cons: The beds were a little rough
Good 6.0
Pros: The lady who checked me in was super friendly.
Cons: The air conditioner would not cool past 71. You should be able to control the air in the room to sleep comfortably. Shower had hair and dirty prints on the walls. So they aren¿t cleaned. When I told the guy he did nothing about it.
Excellent 10.0
Pros: Excellent customer service, location, cleanings
Cons: Breakfast not served long enough
Okay 5.0
Pros: Cleanliness
Cons: Pool didn't open neither day that was the main reason for the trip
Okay 5.0
Pros: Staff
Cons: Loud a/c, 1980's bathroom
Mediocre 2.0
Pros: The shuttle driver and front desk representative were very warm and welcoming.
Cons: The room was filthy. Dead roaches, food left on floor, and someone else¿s hair on the sheets.
Excellent 9.0
Pros: The hotel was perfect for what I needed.
Cons: No
Excellent 10.0
Pros: Clean room, nicely appointed and comfortable bed
Excellent 10.0
Pros: Totally Beautiful
Cons: No
Okay 5.0
Pros: Location
Cons: A/C unit didn't work from wall unit, even though it said use wall unit
Poor 1.0
Pros: It's closeness to our home.
Cons: The cleanliness of the rooms.
Excellent 10.0
Pros: The Staff
Cons: The outside is very outdated
Okay 5.0
Pros: location
Cons: It smelled like cigarette smoke, My room was not clean, Ice machine had mold in it very dirty.
Excellent 10.0
Pros: This Courtyard has a very courteous staff and seemed especially clean!
Good 6.0
Pros: Price
Cons: Though the hotel was clean,nice new linens,carpet in room seemed new and clean.The hotel in general needs a facelift.I felt the rooms in general were older and due for some newness.Very dark.I guess I expected a bit more higher quality fm Marriott courtya
Excellent 10.0
Pros: Near airport nice room big tv
Cons: Covid 19 left many amenities out
Excellent 10.0
Pros: Location relative to the airport.
Cons: No.
Mediocre 2.0
Pros: Clean, location
Cons: I did not appreciate the way the front desk manager checked me in. I walked in just ahead of a group from the airport he shuffled me aside so he could check them in, like I wasn't important, like I was not there first. I had a paid reservation.
Excellent 10.0
Pros: Cleanliness and customer service
Cons: No
Good 7.0
Pros: very clean. quiet. friendly staff
Cons: room was tiny. barely enough room for two people to move about. could not exit both directions onto highway. no exit onto street with traffic light.
Mediocre 2.0
Pros: The price the staff members were friendly
Cons: The pool was cold there is no hot tub there spiders in the pool two of them hair floating in the pool and look like drug deals on the parking lot
Mediocre 3.0
Pros: Proximity to airport
Cons: Dingy, uncomfortable bed, toilets make loud banging sound when flushed
Good 7.0
Pros: Had a cafe, pool, and fitness center.
Cons: No continental breakfast!!! And the body hair that was left in the shower for me to wash out before first use.
Good 7.0
Pros: Location
Cons: Yes I always thought when you put a do not disturb sign on your door staff does not come in ! Unfortunately that was not the case on my last trip . Very upset that I did not want anyone in my room and this was not followed by the cleaning staff! I guess .
Excellent 10.0
Pros: Two-night stay. Was really impressed by the staff at this Marriott. The manager, front desk staff, facilities guy, shuttle driver and bistro/bartender all had a great attitude and were very welcoming. Rooms are designed for modern traveler: no-nonsense wi-fi, USB chargers on the desk and nightstand, adjustable wall-mounted TV, rolling work desk/table, very comfortable bed and quiet. Three minutes from RIC but didn't hear a single aircraft.
Good 7.0
Pros: Rooms were nice.
Cons: The location could have been better.
Excellent 10.0
Pros: Friendly and helpful staff. Clean rooms
Okay 5.0
Pros: Location was fine, Staff was cordial.
Cons: Pool temp too cold to use, room had a musty odor and AC unit was very noisy.
Good 7.0
Pros: Close to the airport. Clean and quiet. Most of the staff are great. And they will shuttle you to and from nearby restaurants.
Cons: Shuttle van needs working seatbelts in the middle row. 'Bistro' cafe staff should wait on customers--or at least acknowledge them--in a reasonable time. I left after waiting three minutes and got breakfast at the airport instead.
Good 7.7
Pros: Leanliness, facilities
Cons: No breakfast included, location was unappealing
Courtyard by Marriott Richmond Airport - Sandston
Rated no. 5
8.0
Excellent 8.0
Based on 362 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
6.3
Location
9.1
Overall
6.7
Overall 8.0 Excellent
Based on 284 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
6.3
Location
9.1
Overall
6.7
Cleanliness
5.2
Comfort
5.6
Facilities
5.2
Location
8.0
Overall
5.2
Cleanliness
6.0
Comfort
7.3
Facilities
8.0
Location
8.0
Overall
7.2
Cleanliness
8.9
Comfort
8.5
Location
9.3
Services
8.2
Staff
8.9
Cleanliness
8.6
Comfort
8.6
Facilities
6.6
Location
9.3
Overall
8.6
Cleanliness
6.2
Comfort
6.3
Facilities
6.0
Location
7.7
Overall
6.6
Cleanliness
8.8
Comfort
8.9
Location
9.4
Services
8.3
Staff
8.6
Cleanliness
7.6
Comfort
7.9
Facilities
6.0
Location
8.6
Overall
6.0
Cleanliness
8.2
Comfort
8.3
Facilities
7.5
Location
9.2
Overall
7.5
Cleanliness
8.0
Comfort
8.3
Location
8.7
Services
7.6
Staff
8.6

Excellent 10.0
Pros: It was very clean and plenty of room. The staff and shuttle drivers were excellent. The convenience of being close to the airport was good. I will be using the hotel sgain
Cons: No
Excellent 10.0
Pros: The pillows 😌
Cons: The price of the food in the lobby
Excellent 10.0
Pros: We loved how accommodating the staff was. We enjoyed our room. The size & cleanliness were up to standard. & we had a great overall experience with this hotel. The airlines we’re screwing our honeymoon plans, but the hotel made amazing arrangements to appease us during such a frustrating moment.
Cons: Nothing.
Excellent 10.0
Pros: The room was very clean and the bed was comfortable. The room had a separate living area with sofa, a chair and a desk. There was also a small refrigerator and coffee maker. We got in late and left early but the staff was very accommodating. We were even able to leave our car there while on our trip for a much cheaper price than the airport.
Cons: The hot water took a long time but the shower was great!
Excellent 10.0
Pros: I liked the entire experience. The chicken fettuccine in the restaurant was excellent. The room was very clean and the staff helped with all my needs.
Cons: My hair dryer would not work in the bathroom outlet.
Excellent 10.0
Pros: Great Bar and very friendly helpful staff
Poor 1.0
Cons: No air
Excellent 9.0
Cons: Restaurant not being available late when we arrived for dinner. Or for a late breakfast.
Good 7.0
Pros: The location is great! The hotel itself is beautiful and well maintained. Plenty of parking and well lit. Close to the airport and a couple miles from restaurants, grocery stores, pharmacies, etc. The shower head is amazing!
Cons: My room was hot and the air conditioning was not working well. The system was set on 68 and even turned down to 66 but the room temperature remained on 73 degrees. A stuffy night of sleep.
Excellent 9.0
Pros: The location of the property is super convenient to ALL events, restaurants and stores! The property is staffed by very nice people and work hard to please! My room was clean and fresh!
Cons: I liked the hotel and would stay there again!
Excellent 10.0
Pros: modern, clean, quiet hotel with friendly staff
Excellent 10.0
Pros: The luxury that you get for their cost. The restaurant and bar is there if you want it. The location that is close to my needs.
Cons: Nothing that I can think of.
Excellent 10.0
Pros: The gentlemen working the front desk was awesome
Excellent 10.0
Pros: Clean, beautiful room, totally quiet, and friendly staff
Excellent 9.0
Pros: Nice new spot and great location
Excellent 8.0
Pros: The atmosphere of the hotel is lovely. I stay here multiple times when my job send me in the area.
Cons: Nothing
Poor 1.0
Pros: Still waiting to hear back from the hotel manager.
Cons: Yes. The hotel manager should have been more professional and kept her word.
Poor 1.0
Pros: I like the convenience to get to the hotel and the highway
Cons: The heat was not working got moved multiple times and there were rodents in the room at the Sheraton very bad customer service
Good 7.2
Broken furniture. No microwave in rooms. Very inconvenient with small children having to go to lobby to heat food
Poor 1.0
Pros: NOTHING
Cons: No fitted sheet. No comforter! Floor is filthy. Microwave broke! Tv fuzzy and cuts off
Okay 4.0
Pros: The rooms were nice
Cons: They took more money then what they suppose have and lied about it
Poor 1.0
Pros: The bed was great and the room had good hot water.
Cons: Pretty much everything else sucked. Our first room the toilet broke so we were moved from a 2 bedroom room to a king with couch. There were two of us not sleeping together. So one of us had to sleep on the couch. The king room, the sink no running water
Poor 1.0
Pros: It was close to the airport.
Cons: This hotel was the dirtiest hotel I have ever stayed in. I paid for transportation from the airport, leaving my car in their lot until my return and the never answered the phone to pick us up. I had to walk from the airport to the hotel to get my car
Good 7.0
Pros: Close to airport.
Cons: Rundown old and dirty. It looked like nobody changed the sheets like the bed had been slept in before.
Excellent 10.0
Pros: The room was very nice.. We came to Virginia for my aunt's funeral. So, it was a sad trip.. maybe we will visit again. hard to travel at our age...
Okay 4.0
Pros: It was very convenient with a close location to the airport and shuttle to the airport.
Cons: All of the amenities were partitioned off and looked very abandoned and dirty. The room had not been vacuumed at all, food splatters were on the door and walls, it was dusty, etc.
Okay 4.0
Pros: Location
Cons: Run down shower did no work properly
Okay 4.0
Cons: Obvious that the hotel was run down and recently purchased. Improvements being made but a long long way to go.
Okay 4.2
Pros: The location near Richmond was favorable. Parking was ready.
Cons: The room was filthy. The corners, areas under the desk, behind the bedside table, behind the toilet, and under the sink hasn't been cleaned at all. We found dust, dirt, food debris and spider webs in those areas. The bed skirts we all askew and hanging out from under the mattress. An obvious flood in the room above had left old water stains on the walls dropping from the ceiling. There wall bits of toilet paper on the bathroom floor. One of our towels had old blood stains on it. The grout in the bathrooms was sorry and the caulk mildewed. This facility is not well maintained.
Okay 5.7
Cons: Room was not clean. We also had a water leak from the air conditioner above our room.
Mediocre 2.0
Pros: I liked literally nothing. This hotel was disgusting!
Cons: There were old cigarettes in the windowsill, the fridge leaked all over the floor and made the carpet wet and didn’t even close, the shower didn’t work, there were dead bugs everywhere, the staff was rude, everything smelled, the walls and ceilings were cracked and crumbling apart, we had to have our room keys fixed FIVE TIMES during a 2 night stay. This place was just horrific. I honestly should have asked for a refund. I can’t believe they continue to get away with taking people’s money in such a disgusting place.
Good 6.0
Pros: Room size
Cons: Room had an off smell Room next to elevator noise
Mediocre 3.4
Cons: The hotel felt grimy, old and dirty. Paint was flaking off the walls, everything smelled like mildew and I was suspicious of the bathroom cleanliness
Excellent 10.0
Pros: I liked the fact that the hotel was right next to the airport but still pretty hidden away from everything, which was good if you wanted some piece and quite. The staff was really nice and friendly. The hotel was gorgeous, really clean.
Cons: The only thing I didn't like was that they had an event one of the nights I wa there and they didn't have enough parking to accommodate all the cars. I had to park my car in the drop off and pick up location right in front of the hotel (which was perfectly fine with the hotel).
Excellent 10.0
Pros: The rooms were clean and the bed was very comfortable
Mediocre 2.5
Pros: It was near the airport. That's the only good thing I can say.
Cons: It was run down & disgusting. I don't think the bathroom had ever been cleaned. Not a deep clean anyway. There was hair everywhere & mysterious sticky dirt spots on the floor, & black in the tub. Speaking of the water adjuster in the shower just spun in place so there was no adjusting the temperature which meant no showers. When my husband informed the manager he got major attitude & was told it was fine. Ok. We are almost 40 - I think we know if a shower works properly or not. I would not put my 11 month old son on the floor or let him touch anything.
Excellent 10.0
Pros: Close to airport. Shuttle very convenient. Rooms are suites. Comfortable beds and appreciated having sitting area, fridge, and microwave. Very friendly staff.
Cons: It would have been nice if some sort of breakfast were included. That said, breakfast was plentiful and cooked to order, rather than the usual buffet, as we traveled in the off season.
Good 6.5
Pros: Location and the size of the room for the price was excellent.
Cons: Room had not been adequately cleaned since the last guest stayed. Hair in the bathroom, broken plaster on the floor in the bathroom. Water spots on the ceiling.
Excellent 8.2
Pros: Close to the airport. Shuttle was convenient, fast and drivers were very personable.
Cons: Nothing.
Excellent 8.0
Pros: The food was good. The front desk personnel were very friendly.
Cons: The walls and ceiling needed to be repaired and painted. The refrigerator wasn't cold. The carpet needed vacuuming. The one vending machine was too expensive for a soda, $2.50???
Excellent 10.0
Pros: Aireport Value with extended parking for small additional charge. Simple reasonable.
Cons: Icemaker broken but ice avail at bar.
Good 7.4
Pros: Location to airport.breakfast, courteous staff
Cons: Closet door handle came off, Son's room door handle came off, toilet did not flush
Good 7.7
Cons: 10 dollars for a continental breakfast seems a little extreme.
Okay 4.0
Pros: Location
Cons: When i booked on line was the double tree hotel and when i arrive at the hotel was a diferent hotel
Excellent 10.0
Pros: Great
Cons: Nothing
Mediocre 2.0
Cons: The room was filthy. And they advertise complimentary breakfast but don't tell you that it's only complimentary during the week. You have to ou for it during the weekend. Very disappointed with the experience.
Excellent 8.0
Pros: Convenient and safe location. Great value for the price. Friendly staff. Pool area is nice. It's in the actual airport area, across from the long term parking lot (not any sketchy motels or gas stations around). Convenient to the highway and 20 minute drive to the downtown attractions. All of the rooms have a sitting area/pull out couch, so even though my room had a max occupancy of 2, it could easily sleep my imaginary children on the couch if I needed that.
Cons: Some of the hallways smelled like cigarettes, our room did not. The second night, the front desk accidentally checked another guest into our room. It was quickly corrected, and they were very apologetic, but definitely awkward for all involved.
Okay 5.7
Pros: When you walk down the hallway, it looks like a scene from a scary movie, but once you enter the room, its like you're in a whole different hotel. The room was surprisingly very spacious and nicely furnished.
Cons: The hotel is confusing when you pull up, with plastic covering all of their signs. I guess they used to be a Double Tree and are currently undergoing a makeover into the Richmond Airport Hotel. When you walk in the hotel it seems nice. There was a wierd smell, but i think thats mainly because there was a dart club event going on, and thay crowd seemed to encourage the smell of alcohol and cigarettes. Otherwise, i think it wouldn't have been that pungent. The gentleman that works at the front desk is very friendly, helpful & talkative. The woman (works the early morning shift), is not. She's kind of rude and doesn't seem to care much about her job. She would be the one to bring the ratings down. It's nice that the hotel is so close to the air
Sheraton Richmond Airport Hotel - Sandston
Rated no. 6
8.0
Excellent 8.0
Based on 284 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
9.3
Location
8.8
Overall
6.0
Overall 8.0 Excellent
Based on 90 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
9.3
Location
8.8
Overall
6.0
Cleanliness
7.5
Comfort
8.2
Location
8.2
Services
7.4
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
2.0
Cleanliness
8.8
Comfort
9.1
Location
9.4
Services
8.8
Staff
9.3
Cleanliness
8.9
Comfort
8.8
Location
9.2
Services
8.0
Staff
8.0
Cleanliness
8.6
Comfort
8.4
Facilities
9.0
Location
8.7
Overall
8.0
Cleanliness
7.5
Comfort
7.0
Location
8.2
Services
6.6
Staff
7.7

Excellent 8.0
Pros: We were attending a family wedding at Jasmine Plantation and this place was the closest to the venue. I traveled with my family and were able to accommodate us in 3 king rooms, 1 of them was the suite and it worked out well. We were able to fit 8 people in these 3 rooms.
Cons: Everything went well, very accommodating but the night staff are a little too attitude-ish, although helpful but somewhat seem bothered as if a smile would hurt them. It would be nice to encourage the night staff to greet guests with a smile. we traveled for hours and hours and very tired and would love to be greeted with smiles. but overall the stay was wonderful.
Excellent 9.0
Pros: The king whirlpool room is nice, the jacuzzi was just what we needed.
Cons: The breakfast that they offered was minimal.
Excellent 8.0
Pros: Poor Grab & Go breakfast option, only cold items except for oatmeal cup & no breakfast sandwiches as specified. No Kleenex in room and no one to bring any; ice machine on floor not working. Very short staffed. No restaurants in walking distance.
Cons: See above…..Comfortable bed & nice TV.
Excellent 10.0
Pros: I liked that property was very clean and quiet plus it was located right near the airport!
Cons: Only thing I didn’t like is that I couldn’t have stayed longer!
Okay 5.0
Cons: I didn’t like that the pool was not open that was why I was staying till Monday doing could go in hot tub and pool
Okay 5.0
Pros: The staff were very professional and courteous.
Cons: There was no bar open and no neccisties. There also were no USB to charge my phone and no connectivity. I had to go to my car to use my phone. Definitely not what I normally experience at a Hilton Garden Inn.
Excellent 10.0
Pros: Polite staff
Cons: All was good
Excellent 10.0
Pros: Very clean
Cons: Lack of breakfast options, BUT I do know the pandemic is probably the reason why.
Good 7.0
Pros: Hotel was quiet and clean.
Cons: Outdated, dark, not a very good location.
Good 6.0
Cons: things are broken....the toilet flapper was broken and toilet running when we arrived. Needed to manually close at each flush. The coffee maker in room did not work. The door entry was broken. Needed batteries replaced...
Mediocre 2.0
Pros: Very nice Hotel. Great location.
Cons: Billing. We are still challenging charges.
Mediocre 2.0
Pros: There is nothing about this hotel that deserves a 9/10 as advertised. Everything was below average.
Cons: There were plumbing issues, no maintenance person on site, no back up person when she did not come in at the right time. There were room signs held up with painter's tape. The front desk people are untrained and inexperienced due to turnover. Stay away!
Excellent 9.4
Pros: The rooms are clean, the staff are friendly, great location (near Richmond Airport, restaurants, and shopping).
Excellent 10.0
Pros: Location and their shuttle service! Awesome stay, great food!
Excellent 10.0
Pros: Customer Service
Cons: no
Hilton Garden Inn Richmond Airport - Sandston
Rated no. 7
8.0
Excellent 8.0
Based on 90 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.6
Location
8.8
Overall
8.6
Overall 7.9 Good
Based on 186 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.6
Location
8.8
Overall
8.6
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.5
Staff
8.5
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.5
Staff
9.0
Cleanliness
9.2
Comfort
9.3
Location
8.3
Services
9.0
Staff
9.0
Cleanliness
8.6
Comfort
8.4
Location
8.7
Services
8.5
Staff
8.5
Cleanliness
7.9
Comfort
7.3
Location
8.1
Services
7.5
Staff
7.5

Excellent 10.0
Pros: Everything. The bed was clean & comfortable. The room was clean and well stocked. The single-use Keurig was a pleasant surprise from what I had encountered with other hotels.
Excellent 8.0
Pros: Service was outstanding!
Excellent 10.0
Pros: Extremely Clean Room
Cons: Not one thing.....
Good 7.0
Pros: Very clean and good location
Cons: The staff using profanity and rude
Excellent 9.0
Pros: I thought the location near the airport was great. The room and lobby were very clean. Our favorite part was the staff person who worked at the breakfast buffet. She was absolutely lovely and deserved an A+ for hospitality. She talked highly of the food and the cinnamon rolls- we loved them. Overall, this is a great hotel to stay at near the airport in Richmond.
Cons: I think the price was a little high for the room but after Covid, hotels, etc. have been higher in price.
Mediocre 3.0
Pros: The room was booked for wrong day and they had available rooms but they kept saying I'm a "walk in". I had to go next door to Sheraton and they got me a room. The help was very unprofessional. I've stayed at that hotel before but I'll never go again after that.
Cons: The people could be a little less "gangster "
Excellent 10.0
Pros: Great staff, actually they were exceptional..didn't wanna leave
Excellent 10.0
Pros: Room was clean and well stocked.
Cons: While there someone pulled the fire alarm and we had to evacuate for about half hour. Not the hotel¿s fault but we were already snuggled in bed so it was a pain point for us. They got us back in as soon as possible.
Poor 1.0
Pros: Right off the airport.
Cons: Tv was mot working, no shampoo, conditioner, total of 4 towels provided
Mediocre 3.0
Cons: TV didn¿t work and AC was very loud
Excellent 10.0
Pros: The young lady was very professional. I enjoyed the scenery. Thanks for the stay
Cons: NA
Mediocre 3.0
Pros: Upon late arrival was not told at check in that water was turned off for the entire night.
Cons: Take out breakfast Frosted Flakes and fruit loops! Oh banana included.
Excellent 10.0
Pros: Clean, comfortable with outstanding customer service from all hotel employees
Cons: Nothing
Okay 5.0
Pros: Close by at the airport. Shuttle van to the airport. Super friendly staff
Cons: The hotel is under renovation and it smells like pant. Couldnt sleep all night from the smell and suffered from headaches all night and the next day.
Okay 4.0
Pros: Pool was cokes and there they said it was going to be open when I called & construction was going on ! We did not get to use the facilities that were advertised & it was full price For the reservation
Cons: Yes... I did not like it was under construction and was told the pool would be open !!!
Good 6.0
Pros: Quick check in/out; friendly staff
Cons: Unaware it was under renovations
Excellent 10.0
Pros: The spacious rooms.
Cons: The bathroom door stuck when closed. You can tell the building has wear and tear indicators.
Excellent 9.0
Pros: It was a huge help that their shuttle service picked me up on a late flight arrival and the driver was waiting as soon as I got out of baggage claim. Just their service and llindness makes it a 5 star hotel for me.
Mediocre 3.0
Pros: The staff.
Cons: Pool was shut down. Bed was hard and old. Mold in bathroom. Door was hard to open.
Mediocre 3.0
Pros: They had electricity and indoor plumbing.
Cons: Staff attitude toward guests is cavalier at best. Problems are addressed in silence or with minimal communication. They even pulled a fire drill around 6:20 am due to smoke in the kitchen, and worse: staff considered it routine.
Excellent 10.0
Pros: Staff were great. Location in proximity to airport was great. Being able to park and get shuttle was great.
Cons: No
Okay 4.0
Pros: The workers were nice amd and helpful
Cons: Room smelled of mold, after spray was brought to us to use, it then smelled like pundgent fruit.
Okay 5.0
Cons: This hotel needs a serious makeover! Not up to Holiday Inn Express standards!!
Good 6.0
Pros: Staff was polite and helpful.
Cons: Was initially assigned a room that was not cleaned or was occupied. Discovered this after I scanned my card and opened door. SURPRISE!!
Excellent 8.0
Pros: Needed a hotel close to the airport with restaurants close for breakfast.
Cons: It's a bit noisy as it's on the flight path for arriving planes but that was expected as we were so close to the airport.
Mediocre 2.0
Cons: The first room they gave me was nice but the bathrooms in at work and the second row was OK but small
Mediocre 2.0
Pros: Good location.
Cons: Room was dirty, including a couple of places where red paint had been spilled on the carpet. The A/C was noisy.
Excellent 9.0
Pros: The bed was very comfortable and the breakfast was great!!
Cons: No
Mediocre 3.0
Pros: The maintenance staff was very accommodating.
Cons: The worker that was checking me in made me wait almost 5 hours for a room. I understand I was early but other guests were checked in ahead of me. She said the delay was because I wanted 2 rooms together but I did not end up with the rooms together.
Poor 1.0
Cons: We were there for a wedding-our check in was delayed over and hour and they seemed. It to care-a gift was delivered Friday for the wedding and we didn't get it til Sunday bc the staff said they "forgot" It was also the filthiest place I have ever stayed
Good 7.0
Pros: It was convenient for our purpose. Shuttle right here, car rental also. Nice person at front.
Excellent 8.0
Pros: The bed was very comfy, and the room was spacious.
Cons: There wasn't enough wash clothes and towels, also someone was getting arrested in the hallway on my floor
Excellent 8.2
Pros: The room was very clean, the bed was comfortable, convenient location to the airport
Cons: Nice pool and exercise room. Very friendly staff. Decent breakfast and good coffee!
Holiday Inn Express Richmond Airport - Sandston
Rated no. 8
7.9
Good 7.9
Based on 186 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
7.2
Location
8.6
Overall
7.3
Overall 7.7 Good
Based on 742 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
7.2
Location
8.6
Overall
7.3
Cleanliness
6.0
Comfort
6.0
Facilities
7.0
Location
7.0
Overall
6.0
Cleanliness
8.5
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.5
Cleanliness
7.9
Comfort
7.9
Location
8.6
Services
7.6
Staff
8.3
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
8.0
Cleanliness
6.2
Comfort
6.0
Facilities
6.0
Location
7.4
Overall
6.0
Cleanliness
8.1
Comfort
7.9
Location
8.4
Services
7.6
Staff
8.4
Cleanliness
8.0
Comfort
7.9
Location
8.2
Services
7.6
Staff
8.4
Cleanliness
8.4
Comfort
8.4
Facilities
7.2
Location
8.9
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Location
8.8
Services
8.2
Staff
8.7

Good 7.0
Pros: Breakfast was pretty good but the coffee machine was not working
Cons: The facility is a little bit old looking
Excellent 8.0
Pros: Cleanliness was a pleasure and so was the customer service
Cons: No issues
Excellent 10.0
Pros: Staff was very helpful
Excellent 9.0
Pros: Good breakfast. Quiet. Nice staff
Okay 5.0
Pros: Location. The front desk person was very nice and helpful.
Cons: Alot of machines were broken during breakfast. Yogurt, coffee, and pancake maker were out of order. The system was down and they had to take a copy of my debit card in order to get the room. The charge did not come up for four days. I witnessed an employee curse out the GM (on the phone) and storm out. Including handing off his keys and quitting. He was back the next morning. The halls smelled like weed and poor cleaning.
Mediocre 2.0
Pros: Nothing
Cons: Bed was very uncomfortable
Good 6.0
Pros: The employees were amazing! Great customer service from the time that I checked in to the time that I checked out. Breakfast is included. I don't eat breakfast but the availability of it is an added benefit.
Cons: The hotel itself is a bit dated. The room that I was given needed some TLC(bathroom and carpet especially) and it smelled faintly of smoke.
Excellent 9.0
Pros: Clean
Cons: please offer extra discounts.
Good 6.0
Pros: Near the airport for early departure.
Cons: No
Excellent 8.0
Pros: The rooms are clean and the noise level was low. Had a peaceful night of much needed sleep.
Cons: A price break would be nice but if that would affect quality then keep prices the same.
Excellent 10.0
Pros: Front desk staff were very nice and accommodating. staff and airport transport driver made us feel welcome and was very hospital!
Cons: The rooms were small but adequate for what my family was needing for our trip.
Good 6.0
Pros: Front desk staff sherry was welcoming and helpful . Shuttle driver gave dinner advice and directions . Free parking , close to airport for early am flight .
Cons: Sorry to say that signage said no smoking floor yet upon entering room strong smoke smell ? Then after long flight tried taking shower only to find hot water only ? Unable to get cold water to come on ? Called front desk and sherry insisted moving me :)
Okay 4.0
Cons: Room had a bad odor of smoke to it even though it was a non-smoking room.
Okay 4.0
Pros: The free breakfast. And the pool
Cons: The room they initially gave me had mold in the corners of the walls, the bathroom walls had mold and the ac vents were dirty, webs on the lamps, and mold around the lamp liner. The room was a very uncomfortable room. The room also had a bad smell.
Excellent 10.0
Pros: Close to airport. Good value, room was clean and staff was nice and courteous.
Mediocre 2.0
Pros: The updated bathroom amenities and the location of the hotel
Cons: When we walked into the room, the lock latch literally broke and went flying across the interior of the room. There was no attempt made to fix this, or put us in a room with the proper lock system. The room was dirty. The doors were sticky. Not good
Poor 1.0
Pros: Location
Cons: Didn¿t stay. Hotel spells like weed.
Excellent 10.0
Pros: The breakfast is awesome!!! Best in the area.
Cons: There was nothing that I did not like about this hotel.
Good 7.0
Pros: The breakfast was a very good selection and good variety.
Cons: The room smelled awful like someone smoked marijuana in the room previously even though it was a non smoking room go figure!
Excellent 10.0
Pros: The cleanliness and sanitized enviroment made for a safe stay! The breakfast room and food was well prepared! Front desk personnel very helpful and professional!
Cons: No
Excellent 10.0
Pros: It was perfect for an overnight stay. Shuttle to the airport was great. We left at 4 am. Super nice people!!!
Excellent 10.0
Pros: The staff members are friendly, competent, and welcoming. A well-run hotel. I have stayed at this hotel several times and plan to come back. A home away from home.
Mediocre 3.0
Pros: Location and the shuttle to airport. Shuttle driver was friendly and helpful.
Cons: Door to room didn't shut right; took several shoves to close it. Stairwell filthy; ketchup allover stairs; Door from stairwell to outside not locked to non-guests; it is COVERED IN DUCT TAPE TO PREVENT IT FROM LOCKING
Poor 1.0
Pros: The evening staff was kind.
Cons: The first floor was dirty and smelled like smoke. The noise and people in the halls was disturbing. In the morning no one was at the front desk to answer questions or call the shuttle to the airport. There was no continental breakfast as advertised.
Okay 5.0
Pros: The hotel is conveniently located near the airport, and few fast food restaurants are within walking distance. The shower in the room was spacious and updated.
Cons: After waiting for over 1/2 hour in designated location for complimentary shuttle, I called the hotel to inquire about the schedule, but nobody answered the phone. I called repeatedly over a span of 20 minutes, with no reply. Unacceptable for any hotel.
Excellent 9.0
Cons: Check out time when I reserved a room online said 12 pm. The actual time of check out is 11 am and is posted in the lobby at check in but I failed to see it. The hotel did great in giving me time to gather my belongings after knocking on my door at 11.
Okay 5.0
Pros: the location and space
Cons: the service was questionable
Excellent 10.0
Pros: This hotel was clean. It had automatic hand sanitizing throughout the hotel and staff cleaning around the clock. I’ll be visiting Virginia again and will definitely be staying at Best Western Plus
Cons: Everything was fine
Good 7.0
Pros: Convenient and cheap
Cons: The most agitating experience started at 11:00 am. Between then and checkout at noon, I had three separate housekeeping staff knock loudly at my door asking if I was checking out today. I even verified with them that checkout was at noon. Very invasive.
Good 7.0
Pros: nice breakfast, room made up very nice every day, nice to come home to.
Cons: when walking in hallway could smell smoking odor in hallway on first floor
Okay 4.0
Pros: Parking. Neat alarm clock. Nice shower.
Cons: 1. Room stank, smelled of old smoke. 2. Room was noisy. 3. Room door didn't work well, had to force it open. 4. Breakfast was disappointing. 5. Pets at a hotel?
Good 6.0
Room was incredibly small. It was cool on one side of the room and warm on the other side. ..little to no air movement in room. No orange juice at breakfast. Was a waste of my 16000 reward points
Mediocre 3.0
Pros: Proximity to the airport
Cons: Felt gloomy, breakfast area was depressing
Good 7.0
Pros: Their body wash products
Excellent 8.5
Pros: Great hotel if you're needing to stay somewhere before or after arriving in Richmond. Not a place to stay for vacation. Proximity to the airport is great.
Good 6.5
Pros: Free breakfast Free shuttle from/to airport Staff
Cons: Room noise: people in hallways, room heater/AC unit/refrigerator
Okay 4.2
Pros: New decor is pleasing, bathroom shower had luxurious feel
Cons: Staff was indifferent to guests and did not answer concerns with solutions. Staff did not greet me at the front when I arrived to check in but instead I had to wait for them to finish their task then just rudely pointed to a sign on the wall stating that check-in is not until 3 and I can wait in the lobby or come back later then resumed her paperwork. Room was newly renovated but the hard floors made the room echo loudly. Room has microwave but after trying to use it, it blew the surge protector. Front desk was notified and we were told that no maintenance personnel was on duty and there was nothing they could do but move us into a smaller room. A maintenance man appeared unannounced to our room later telling us that all the rooms were having the same problem and if we wanted to use the microwave that the TV and fridge had to be disconnected while using the microwave. Bed was extremely uncomfortable, causing back pain the next day. This was my first and now last visit to a Best Western. I travel to this area often and try different hotels often but this one has been the worst I have stayed in yet. All the cosmetic remodeling does not make up for the poor service and lack of basic comforts.
Okay 4.0
Pros: Location
Cons: The property needs an upgrade , just worn out
Good 6.0
Cons: The room is a little bit small and old.
Excellent 9.4
Pros: I stay in this hotel when I have a very early morning flight (I live an hour from Richmond). The hotel is older, but well maintained and updated. The room has a refrigerator and plenty of outlets for laptops and phones. There is an exercise room and the breakfast layout was extensive. Staff are friendly and efficient.
Okay 4.0
Pros: Friendly staff, location
Cons: Room reeking of smoke and mold, dirty carpets, uncomfortable bed, dirty furniture.
Excellent 10.0
Pros: Breakfast yogurt bar was exceptional (fresh fruit, granola, coconut, etc). It was awesome! Bed was sooooooo comfortable and price was good. Awesome location and friendly staff. No complaints. Room was spotless and in wonderful condition.
Cons: I did't get to use the outdoor pool while I was there.
Excellent 9.4
Pros: Employees were friendly and very helpful. Room was clean and nice. Location was good for us. Hotel was quiet.
Cons: Room was a bit small. For 2 people was fine.For 4 may be a little cramped.
Okay 5.1
Pros: Convenience of location. Hotel staff was friendly
Cons: The fire alarm went off on Saturday morning for like 20 mins. The bed sheets had stains. The room was not vaccummed throughly.
Excellent 10.0
Pros: Excellent airport location and friendly staff. Hot breakfast, comfy & spacious rooms, nothing but good things to say! The shuttle drivers were wonderful, the front desk staff was helpful and kind.
Excellent 9.4
Pros: The most important thing is that MY WIFE LIKED IT. Very nice and clean room. Nothing smelled funny like other hole-in -the-wall places. She would let me take her there again. It was very close to the airport with shuttle service and there are a lot of restaurants and shopping nearby. For 74 bucks i'd go back again anytime.
Best Western Plus Richmond Airport Hotel - Sandston
Rated no. 9
7.7
Good 7.7
Based on 742 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
8.5
Location
8.4
Overall
8.0
Overall 7.5 Good
Based on 123 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
8.5
Location
8.4
Overall
8.0
Cleanliness
8.3
Comfort
7.8
Location
8.7
Services
7.7
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.2
Comfort
8.1
Location
8.1
Services
7.3
Staff
8.0
Cleanliness
7.7
Comfort
7.6
Facilities
7.0
Location
8.2
Overall
6.0
Cleanliness
8.2
Comfort
8.4
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
7.9
Comfort
7.9
Location
8.7
Services
7.8
Staff
8.7

Excellent 8.0
Pros: Room was spacious
Cons: The shower door and entrance to shower wasn’t clean
Excellent 9.0
Pros: I like the breakfast.
Cons: The pillows were not good. The fitness center need weights. Thumbs down on the fitness center. Need weights
Mediocre 3.0
Pros: Not socially distance no servers, ppl just dug in at their own liking
Cons: Breakfast serving a dead of bed stuck out cuz frame was bigger than bed and clipped ankle.
Excellent 9.0
Pros: Breakfast was great, variety of things every day. Room was nice.
Cons: Nothing better just sad that pool was closed.
Mediocre 3.0
Pros: It was convenient
Cons: It didn’t feel clean. we were there for 6 days and 5 nights. we had no room services. the toilet was wobbly.
Okay 4.0
Pros: What I liked and never happened no pool or hot tub
Cons: No hot tub no pool and the breakfast Sucked. I went to the Waffle House
Excellent 10.0
Pros: The Hotel was very clean and the Hotel staff followed protocols of safety quite well and were very helpful about tourism in the York Town Beach
Cons: We would have liked the bedding to be made each day
Mediocre 2.0
Pros: It was conveniently located to the even we attended.
Cons: Room was not clean, air conditioning did not work, breakfast was not what was expected. We paid more to get a hotel with breakfast and ended up having to eat elsewhere. Elevator broken. Keys stopped working and had to go get new ones.
Mediocre 2.0
Pros: Nothing
Poor 1.0
Pros: They were able to accommodate us during the storm, although we lost power.
Cons: Too much to type.
Excellent 10.0
Pros: Space private bathroom
Cons: No nice and quiet
Excellent 8.0
Pros: The bed was very comfortable, and I enjoyed the tvs in both the living and bedroom.
Cons: The bathroom did not lock, the heater made weird noisy sounds when on, and the hotel did not really feel luxury for the ---$ I paid...
Okay 5.0
Cons: Its an older hotel with rooms that havent been updated since it was probably built. Tiles on the bathroom floor were loose, popcorn ceiling and smells old. The staff is very friendly as a positive note and its really close to the airport.
Excellent 10.0
Pros: So close to highway
Good 6.0
Pros: Staff at front desk. Very professional and friendly!!!
Cons: The sofa bed was very uncomfortable and the room could have been a little cleaner.
Okay 4.2
Pros: Staff behind the counter was nice.
Cons: The pool and hot tub were filthy. One side of the building has water damage from the sprinklers going off. The remote didn't work. The mattress was old and saggy. Stopped serving breakfast at 0900. Poorly layed out. Paid $130/night for a giant dirty motel by the airport.
Excellent 8.8
Pros: Staff was very helpful and friendly. Room was nice and clean. Overall very good.
Homewood Suites by Hilton Richmond - Airport - Sandston
Rated no. 10
7.5
Good 7.5
Based on 123 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

All Day Inn - Sandston
Rated no. 11
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.3
Facilities
6.5
Location
8.2
Overall
7.1
Overall 6.8 Good
Based on 500 reviews
Cleanliness
7.2
Comfort
7.3
Facilities
6.5
Location
8.2
Overall
7.1
Cleanliness
5.3
Comfort
5.9
Facilities
5.3
Location
5.9
Overall
5.9
Cleanliness
6.5
Comfort
6.6
Location
7.9
Services
6.2
Staff
7.8
Cleanliness
7.6
Comfort
7.7
Location
8.3
Services
7.4
Staff
7.9
Cleanliness
7.7
Comfort
8.0
Location
8.6
Services
7.7
Staff
8.4
Cleanliness
7.3
Comfort
7.4
Facilities
7.5
Location
8.3
Overall
8.0
Cleanliness
7.2
Comfort
7.3
Location
8.2
Services
7.0
Staff
7.9

Good 6.0
Pros: It was just a convenient overnight stay on a 2 day drive. It was fine except for no coffee or bananas for an early departure.
Cons: TV was ubuseable. No offee or bananas in the morning.
Mediocre 3.0
Pros: Location
Cons: There was roaches
Okay 5.0
Pros: The staff was extremely helpful and friendly. Easy access from airport.
Cons: The bed was not comfortable. Room was very rundown; had issues initially with keycard to access room. The bathroom had lots of “patchwork” fixes but needed more. The bed was very uncomfortable. The breakfast was a provided in a sack; frozen sandwiches with access to a cruddy microwave.
Okay 4.0
Pros: good locale, safe
Cons: toilet was broken, mold behind it. it was nice just not as kept as the dollar figure would command on expectation.
Poor 1.0
Cons: This hotel is disgusting. Not clean AT ALL, manger is very rude
Good 7.0
Pros: Nice staff with swift check-in. Showers were nice and hot!
Cons: Breakfast was bagged to go. Thin walls made for noisy neighbors.
Excellent 10.0
Pros: We didn't have breakfast
Cons: Everything was fine
Okay 5.0
Pros: location
Cons: room was missing fixtures and hooks. no security latch on room 130
Mediocre 3.0
Pros: Price
Cons: room was old outdated missing hooks, no security latch on door
Excellent 10.0
Pros: I was highly impressed. I may have just gotten the "luck of the draw" but the room was very clean. Usually, a hotel of this rating will smell like cigarettes when traveling the hallways, but that wasn't the case here. Check-in was fast and simple.
Okay 5.0
Pros: Very nice staff & family oriented
Cons: Its old & not very clean
Excellent 9.0
Pros: Location, friendly staff
Cons: Needs updating
Okay 4.0
Pros: Mostly clean.
Cons: Filthy hallways. Run down. Uncomfortable beds. Minimal staff. Not quite a dump but almost. Not worthy of 2.5 stars.
Good 6.0
Pros: If your going to have a mask policy enforce it or remove the policy¿¿..
Excellent 9.0
Pros: Clean
Cons: Nope
Mediocre 3.0
Pros: location, rate, amenities
Cons: it was nasty
Mediocre 3.0
Pros: The staff was nice
Cons: No Elevator outdated amenities the room was old and there was a used face cloth hanging in the shower when we walked in yuck
Okay 5.0
Pros: It was by everything
Good 7.9
The staff was friendly. The rooms were older but clean. The air conditioner did not cool the room enough.
Okay 4.0
Pros: Staff and shuttle drivers
Cons: What to expensive
Mediocre 2.0
Pros: Nothing.
Cons: The hotel is clearly old and in need of renovations. Also, they kept my deposit for nearly a week before returning it to my credit card.
Mediocre 3.0
Pros: Close to airport
Cons: Did not feel safe. Stairwell doors are open when sign says they are locked. Anyone could walk in.
Okay 4.0
Pros: Close and clean
Cons: No shuttle as advertised, no breakfast.
Okay 5.0
Pros: They gave you a bar of soap
Cons: They advertise a courtesy shuttle. They do not have one. When calling for a ride over 30 minutes they would not answer the phone so we were left trying to scramble at midnight to get a ride there. They did not have an elevator in the hotel.
Okay 4.0
Pros: The room was clean
Cons: 1. The elevator didn¿t work so we had to walk up the stairs with all of our luggage 2. We couldn¿t use the wi-fi at all 3. The telephone in the room was not working
Mediocre 3.0
Pros: price
Cons: I did not feel safe staying here with my two daughters
Excellent 10.0
Cons: I thought the room increase is ridiculous what type of hotel is and what it has to offer. I most likely will not be coming as often.
Excellent 9.0
Pros: Friendly staff late in the evening and early check out
Poor 1.0
Pros: Staff was friendly
Cons: People smoking marijuana everywhere inside and outside, the smell was very strong.
Mediocre 3.0
Pros: There was no positive
Cons: Anything. The staff is rude and not understanding. The only thing positive is the location.
Excellent 10.0
Pros: It was clean. All the staff we encountered were very helpful.
Okay 5.0
Pros: The temperature in the room was good and the tv was new and had good definition.
Cons: There was hair all over the bathroom and shower. The beds were very old and uncomfortable. The room looked dirty overall. The towels were clean but they had stains. Ew don’t they have bleach for that?
Excellent 8.0
Pros: Location was great.
Cons: Had to be moved due to air not working in room. Not enough towels and washcloths in first room before moved. No alternative for breakfast since they currently are not serving due to COVID-19.
Good 7.0
Pros: The staff was so friendly and nice.
Cons: The pool heater was broken, so no pool. I chose this location for the pool and the airport shuttle that did not exist. I could have stayed closer to shopping and museums for a lower rate but I wanted the pool. Huge disappointment.
Poor 1.0
Pros: Nothing
Cons: Everything
Poor 1.0
Pros: I didn’t like anything except maybe the location was ok.
Cons: They stated bkfst was included- it was not. The hotel was very, very dirty. The shower and sink had mold, there were big stains on the carpet and furniture, trash inside the drawers and floor. Room was so gross we didn’t want to touch anyth
Excellent 8.0
Cons: Surrounding area a bit sketchy.
Poor 1.0
Pros: Hotel rooms was dirty
Cons: Hotel rooms were dirty Sheets not cleaned
Mediocre 3.0
Pros: Location
Cons: Bathroom was filthy switched to a new room where toilet was also dirty Bed covers were damp and I itched the whole night
Mediocre 3.0
Cons: Their ice machine is broken and the Internet is horrible. It keeps cutting in and out. During a time of a pandemic, you would not expect a person coming for business not to have Internet service.
Okay 5.0
Pros: Was granted late checkout
Cons: No elevators. Outdated appliances furniture etc
Poor 1.0
Cons: That the sheets had stains on it
Poor 1.0
Pros: Nothing!
Cons: This hotel was horrible! They charged me. $200.00 for smoking in a room I never smoked in! Im not even a smoker! They just a gouging money from people during This time! Horrible hotel!staff is very rude also!
Excellent 10.0
Pros: The location and the accommodations.
Cons: No elevators Bathroom was filthy. I cleaned it myself. The door was messed up. I had to lift up on it to open and to close it.
Poor 1.0
Pros: The guy up front was super nice
Cons: Our room was dirty. Ceiling tiles were falling in the bathroom, blood or some sort of red stuff on the shower curtain, refrigerator was dirty (freezer thing), sheets felt sandy so we had to sleep on top with our own blankets and sheets.
Excellent 8.0
Pros: Quiet
Cons: Few crawlers
Poor 1.0
Pros: The best thing about the hotel was it location
Cons: The first night,the hotel parking lot was full and there was no place to park. I had to park on another lot that did not belong to the hotel. Despite how clean the room appeared to be, it was not. I woke up the next morning with several bed bug bites.
Poor 1.0
Pros: Got bit up terribly by bed bugs. Reported it to hotel and spoke with manager and she didn’t even apologize. She denied they have a bed bug problem though another staff member admitted they do. I have pictures and a video I showed them. Still d
Cons: Hotel employee shouldnt be managing any hotel. Her customer service is non existent.
Poor 1.0
Pros: The TV worked
Cons: No elevator!
Good 7.0
Pros: closeness to my meeting, nice breakfast the next morning. Room was nice and clean.
Good 7.0
Pros: Water being readily available, Shuttle from airport, breakfast
Cons: Room smelled moldy/musty
Good 6.0
Pros: Staff was friendly.
Cons: It was very old and needed some repairs.
Good 6.0
Pros: It was clean love breakfast
Cons: The rumors that this hotel has bed bi GBs
Good 6.0
Pros: Room was clean.
Cons: TV didn't work because the reception was on and off. They need it serviced, because in the morning when no one was in room, the TV worked fine. The same goes for the WiFi. Too many people on line at one time. Next morning was ok.
Good 7.0
Pros: The staff was polite and moved us to a different room when we requested one.
Cons: Originally, we were placed in an unsatisfactory room that needed additional cleaning and repair. The hotel itself did not equal the stars it was rated for.
Good 6.0
Pros: Friendly, quick front desk. Breakfast was pretty good. There is a great Mexican restaurant across the main road.
Cons: Had terrible water pressure in the shower in the morning. The bed was really hard. We had trouble getting our door open. Key would swipe but door wouldn't open.
Good 7.1
Pros: Fresh waffles at breakfast were great! Room was comfortable. Friendly reception for a 2.5*. Free parking close to rooms.
Cons: Absolutely no amenities other than breakfast room. Smelled a bit musty in room. Ice machine broken or empty.
Mediocre 2.0
Pros: Nothing, lift and went to another hotel.
Cons: Sheets were never changed at check in, hotel looked dingy
Quality Inn Richmond Airport - Sandston
Rated no. 12
6.8
Good 6.8
Based on 500 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.8
Facilities
8.0
Location
7.6
Overall
5.0
Overall 6.2 Good
Based on 191 reviews
Cleanliness
6.4
Comfort
6.8
Facilities
8.0
Location
7.6
Overall
5.0
Cleanliness
6.7
Comfort
6.7
Location
7.7
Services
6.5
Staff
7.0
Cleanliness
6.5
Comfort
6.8
Location
7.8
Services
6.6
Staff
7.0
Cleanliness
6.9
Comfort
7.8
Location
7.7
Services
7.3
Staff
7.3
Cleanliness
5.9
Comfort
6.6
Facilities
8.0
Location
7.5
Overall
5.0
Cleanliness
6.5
Comfort
7.4
Location
7.4
Services
6.8
Staff
7.2

Mediocre 3.0
Pros: The location was close to my destination and restaurants
Cons: When I checked-in, around 10:30 pm, my room appeared not to have been cleaned, the bed was unmade and bathroom towels were disheveled. I got another room, but the card reader for the door was inop, the desk attendant had to use his key
Okay 4.0
Pros: Front desk person he apologized and offered to change my room. Other friends were located on the same floor, so I used their facilities, it was late when I arrived, so I really didn't need the bathroom. Didn't change rooms, cause I would have been alone on the floor, and wanted that extra protection with friends near.
Cons: My room, tiolet did not flush, room phone line had been snatched out of wall.
Poor 1.0
Cons: The hotel was so different from the description and the pictures that I actually thought I was at the wrong hotel and not in a good way.
Okay 4.4
Disappointing - Poor water pressure, no towels, glitchy air conditioning. Comfortable bed though
Good 6.0
Pros: That is was close to food.
Cons: There was no breakfast, not even coffee.
Poor 1.0
Pros: Nothing.
Cons: It was dirty. The guy behund the counter was smoking marijuana. The rooms were disgusting, and the one had something all over the side of the bed. The doors were not locked. It looked lije a hotel you would pay for by the hour.
Mediocre 2.0
Pros: The place stunk like cigarettes and lots of people set their trash in the hallway and it also smelled like marijuana very dirty cant believe Marriott has their name on this nightmare
Cons: EVERYTHING !!!
Poor 1.0
Pros: most awful place we ever stayed
Cons: this place fails on every level and in every area
Mediocre 3.0
Pros: It was normal. Everything was ok except the sheets were dirty.
Cons: Sheets had a blood stain on them
Okay 5.0
Pros: The Outside was clean. It cost $90 for the same level of cleanliness as the roach motels. There was visible dirt in the tub, some else’s hair all over the sink and rest of the bathroom, and for some reason the sink stunk, there was also some black mold spots all over the shower curtain.
Mediocre 3.0
Pros: The staff gave me an iron when I requested. There was no closet in the room and it smelled. The locals told me it was where the prostitutes frequent with their customers. The front desk lady was nice. The hotel isn't good.
Cons: There isn't much to like. It's cheap tho, there's that.
Good 6.0
Cons: $--- for a room in that condition was ridiculous. And no microwave. The handle for the shower was loose and the A/C unit was noisy.
Excellent 10.0
Pros: Nice staff, nice room
Poor 1.0
Cons: Room was dirty/ had to wear his socks, the floors were dirty.
Good 7.4
Pros: Price was right, located very close to airport.
Cons: Did not get the wake-up call I had asked for.
Super 8 by Wyndham Richmond Airport VA - Richmond
Rated no. 13
6.2
Good 6.2
Based on 191 reviews
Details
Reviews

Cleanliness
6.5
Comfort
6.4
Facilities
4.2
Location
7.2
Overall
5.3
Overall 6.1 Good
Based on 319 reviews
Cleanliness
6.5
Comfort
6.4
Facilities
4.2
Location
7.2
Overall
5.3
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.5
Comfort
6.6
Location
7.2
Services
6.6
Staff
7.8
Cleanliness
2.0
Comfort
2.0
Facilities
4.0
Location
8.0
Overall
2.0
Cleanliness
6.8
Comfort
6.5
Location
7.3
Services
6.3
Staff
7.2
Cleanliness
5.7
Comfort
5.4
Location
6.4
Services
4.9
Staff
7.4
Cleanliness
6.5
Comfort
6.6
Facilities
4.8
Location
7.5
Overall
6.1
Cleanliness
6.4
Comfort
6.6
Location
7.3
Services
6.1
Staff
7.3

Okay 5.2
roach roach roach with no non smoking room. Couldn't use their towels, smelling cigarette...
Good 7.0
Pros: Good location near the airport.
Cons: No improvements necessary.
Excellent 8.0
Pros: convenient
Cons: I had to walk for cash
Poor 1.0
Pros: Nothing. At least the front desk clerk was nice when I went to check out.
Cons: Everything! poor service during check in, room was terrible. Bathroom door was broken, beds were terrible and very unconfutable as well as the pillows. It was half a pillow! Went to sleep and woke up to roaches on the walls in the bedroom and bathroom. Found roaches on our jackets and other items and had to shake everything before packing up. Constant noise and people banging doors and on the floor. This is not a hotel, this is more of a low down cheap few hour motel. I expected something better. Next time I will pay a bit more and have better quality and service. Very disappointed.
Okay 5.0
Pros: Location. It was right off highway and close to our venue.
Cons: The was supposed to be a NO SMOKING room. As soon as I opened the door all you could smell was smoke. I had to sleep in my car. Everything smelled like smoke, the pillows, sheets. The bed spread had a whole form a cigarette burn.
Excellent 8.0
Pros: Close to the airport
Cons: Had some noisy guests down stairs
Excellent 9.0
Pros: Everything
Cons: Noisy neighbors but I know y'all can't help that.😅
Excellent 10.0
Pros: friendly staff.
Cons: i saw few bugs
Excellent 10.0
Pros: No extra fee for dog
Excellent 9.6
The room was very clean and staff was so nice even I arrived there around 1 am. I got the first floor as I requested.
Poor 1.0
Pros: The bathroom utilities
Cons: The dead bolt didn't work. I had to get a new key card every night. People blocking stairs smoking weed 2 nights. First night People tampering with my rental car setting off the alarm 3 times. There was only hand towels to dry off with the first night.
Poor 1.0
Pros: Nothing the staff was rude. Ask for a extra pillow I have sleep apna I was told the didn't have any
Cons: Everything
Okay 4.0
Pros: It was newly renovated
Cons: Too many suspicious activities going on.
Okay 5.6
Staff marginal, not professional.
Mediocre 3.0
Pros: Nothing
Cons: Look like a place fot illegal activity. Transients hanging around office.
Excellent 10.0
Pros: Nice hotel. Great front desk worker!
Mediocre 3.4
Pros: Dirt cheap, great location. If you can afford to not stay here, do so!
Cons: The neighbors are often druggies who roll smoke into your room through the Attic, tons of people coming and going. Not safe for children you care about.
Good 6.2
Pros: It was very basic but ok.
Cons: old tv, no blankets on the bed (had to wear sweat clothes), no carpet.
Mediocre 2.0
Pros: Not much bed wasn't to bad
Cons: No ESPN no ice maker no Ac in room turn thermostat to cool got hot air sink in bathroom drained slow
Mediocre 3.7
Pros: Staff
Cons: Dirty room no ammenties
Good 7.7
Pros: Super convenient location but need to supply better transportation options to the airport
Cons: No bus service
Motel 6 Richmond Airport - Sandston
Rated no. 14
6.1
Good 6.1
Based on 319 reviews
Details
Reviews

Cleanliness
6.1
Comfort
6.4
Facilities
2.0
Location
7.3
Overall
3.0
Overall 6.0 Good
Based on 141 reviews
Cleanliness
6.1
Comfort
6.4
Facilities
2.0
Location
7.3
Overall
3.0
Cleanliness
6.3
Comfort
6.2
Location
7.1
Services
6.1
Staff
6.9
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
10.0
Overall
2.0
Cleanliness
6.4
Comfort
6.6
Location
7.6
Services
5.7
Staff
7.4
Cleanliness
5.0
Comfort
5.8
Location
6.8
Services
5.4
Staff
6.9
Cleanliness
6.2
Comfort
6.6
Location
7.6
Overall
4.0
Services
5.9
Cleanliness
6.5
Comfort
6.5
Location
7.2
Services
5.9
Staff
7.9

Okay 5.0
Cons: Online states there is breakfast. There was none. Rug in the room dirty. Was told there was tea bag in the room, but there was none. The hotel did not meet my expectations
Poor 1.0
Pros: the people
Cons: nun
Poor 1.0
Pros: The location
Cons: From the abandoned feeling of the site to the emptiness of the lobby to the rancid Smokey smelling ¿non-smoking¿ room the place is horrible. It needs a complete remodel.
Okay 4.0
Pros: It was close to the airport - only an $8 Uber. The front desk worker was friendly.
Cons: Our "non-smoking" room smelled strongly of cigarette smoke... which made sense after we found cigarette butts on the floor. The floor appeared as if it had not been vacuumed. Half of the electrical outlets in the room did not work, so we did not have any lamps by the beds. There was also a mysterious pool of water in the bathroom, which may have been from a plumbing leak. The toilet seemed to have a small, constant leak, and was a bit noisy.
Mediocre 3.6
Booked this room through this site specifically because I needed early check in before a flight; even specified what time I'd be there. When I arrived the receptionist said they didn't offer that and laughed at me, and still charged me.
Good 6.0
Pros: Location and quiet
Cons: Water not hot enough for me
Good 7.0
Pros: Staff very friendly and helpful. Very close to airport which I needed. I could safely and affordably leave my car there at the motel lot for duration of my trip. .This saved a lot of hassle and money. AC worked well.
Cons: Carpet seemed a bit damp. Bedspreads seemed like could use replacing. Hopefully, as they remodel, these issues will be addressed.
Okay 5.0
Pros: Very quiet
Mediocre 3.0
Pros: The location to local food, shops and the interstate
Cons: the condition of the rooms
Poor 1.0
Pros: quick check in and allowed my pet.
Cons: Everything.
Excellent 10.0
Pros: Location and I lost my, Blue Tube in my room and the maid found it, And placed it on my, The counter in my room. Super
Excellent 10.0
Pros: Very good service and good location to store and clean room
Cons: No
Mediocre 3.0
Pros: That it had a fridge and microwave
Cons: They just bust in ya room. Instead of knocking and waiting. How are u a airport hotel with no shuttle to get people from the airport to
Okay 4.0
Cons: Rooms outdated and dirty...Dead roach in door jamb and ants on the wall and nightstand....
Okay 5.0
Pros: The price and the location which is very closed to the airport. The janitors and reception staff who found my glasses and gave them back to me when I returned from my trip.
Cons: The hotel (carpets, corridors, stairs) were dirty
Excellent 10.0
Pros: That it was very clean.
Cons: No.
Express Airport Inn - Sandston
Rated no. 15
6.0
Good 6.0
Based on 141 reviews
Details
Reviews

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