Richmond car hire
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Richmond, VA, United States
25 Oct — 1 Nov
Same drop-off
Richmond, VA, United States
Mon 25/10
Noon
Mon 1/11
Noon
Driver's age:
Search hundreds of hire car sites at once for hire car deals in Richmond
Richmond car hire information
| Pick-up location | Richmond |
|---|---|
| Hire locations | 33 |
| Airport locations | 14 |
Richmond car hire reviews and directory
Alamo![agency]()
Best rated
8.3 Excellent (186 reviews)
1 location in Richmond
Alamo
Locations in Richmond
1 Richard E Byrd Terminal Dr+1 844 370 8283
| Monday | 06:00 - 23:5900:00 - 01:00 |
|---|---|
| Tuesday | 06:00 - 23:5900:00 - 01:00 |
| Wednesday | 06:00 - 23:5900:00 - 01:00 |
| Thursday | 06:00 - 23:5900:00 - 01:00 |
| Friday | 06:00 - 23:5900:00 - 01:00 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:5900:00 - 01:00 |
- 8.6
- 8.5
- 8.2
- 8.1
- 8.1
3.9 Mediocre27 Sep. 2021
My rental was $40 more than I was originally quoted
1.9 Horrible16 Jul. 2021
Needed to change my reservation, but was unable to get a hold of the branch. Called national team, but they were unable to assist. Bad customer service all around.
2.0 Mediocre22 Jun. 2021
At vehicle drop off, the staff was very helpful and friendly. They were able to fix our credit card issue and get it back in my name and charge my card.Arriving at the Richmond Alamo, I was told my credit card could not be read by the machine, it did not take chip read and supposedly my card strip wasn't working correctly. She attempted a few times then I was told she was not able to manually input my number. I was told to provide another card. I presented my debit card which I was told she could not use that as a form of payment. So now being very worries I am in Richmond with no rental car, my gf used her card to hold the car during the trip and upon returning to Nashville, the gentleman was able to slide and read my card and make it work just fine. My gripe is had it not been for my gf being there with a credit card I would have flown 3000 miles to not have a car. I had two forms of payment on me including several forms of ID and military ID, and I also used my credit card online to hold the car. So why I needed to rescan my card at Alamo to get my car in the first place is odd but then to have my card in person, with ID and still be denied really frustrated me. Was not satisfied with that experience at all. Noone wants to feel like they may not have a rental car being on the complete other end of the country.
2.0 Mediocre26 May 2021
Nothing, we got in at midnight and just wanted to go to our hotel but all the staff at the airport had already left and locked us in the parking garage. We were left stranded in a town we didn't know well and had to scramble for a late-night uber (of which there were almost none).Someone could've been there to let us out so we could go safely to our hotel
2.0 Mediocre9 Apr. 2021
Nothing.Alamo cancelled my reservation. I received a voice message on my phone when I was making my connection at O'Hare. When I arrived at Richmond they did nothing to help. I called the Alamo Customer Service number - would be on hold waiting for over 20 minutes each time I called. The only way you could get someone to answer a call was to choose the "Make a Reservation" option. Appears like the only time they would answer the phone is when they think they were going to get money. I had 4 different times when someone said they would call me back with some information. No one ever called me back. The manager at the Richmond Alamo counter provided me with no options. I had to press them to get information about being compensated for my Uber charges. I tried to get a car the next day and they still didn't have any available. With today's technology there is no excuses on why they could not have contingency plans in place to ensure they have enough cars based on the number of reservations they have booked. I will never rent another car from Alamo or Enterprise again. In Richmond they had 15 to 20 SUV's in the garage, when I asked about them then said that they were reserved. If my reservations got cancelled because I booked through Kayak and had a lower rate I will need to rethink about using Kayak. Having no car for the 3 days made it very difficult doing business and also on my client you had to chauffer me around the entire time. Alamo definitely demonstrated to me that they don't care about my business.
10.0 Excellent27 Jan. 2021
Nice to be received with a smile. The line in Richmond was backed up about 12 deep. Team of 2 handled it well.All good collaboration during this difficult time was super.
4.0 Okay3 Jan. 2021
I arrived from my flight at midnight with tired children while waiting out in the cold, first telling me they didn’t have my vehicle, then finally something came up which wasn’t the vehicle class i had picked and to top it off gave it to me with a huge mess and had to wait 30 minutes for them to bring it. Horrible experience. Don’t get how they allow you to make a reservation then not have it when you arrive to another state on vacation
8.8 Excellent15 Oct. 2020
Middle console had quite a bit of crumbs
2.0 Mediocre8 Sep. 2020
NothingThey did not have a car for us, so anything could have been better.
2.0 Mediocre27 Aug. 2020
Nothing at all. The pick up location closed an hour earlier and i wasn't able to pick up my rental. Resulting in an increase of payments i made that could have been avoidFor Alamo to stick with their operating hours so we can plan ahead
Enterprise![agency]()
8 Excellent (115 reviews)
10 locations in Richmond
Enterprise
Locations in Richmond
1 Richard E Byrd Terminal Dr+1 833 268 5452
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 08:00 - 20:30 |
| Sunday | 08:00 - 20:30 |
207 E Main St+1 804 648 7612
| Monday | 08:00 - 20:30 |
|---|---|
| Tuesday | 08:00 - 20:30 |
| Wednesday | 08:00 - 20:30 |
| Thursday | 08:00 - 20:30 |
| Friday | 08:00 - 20:30 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 01:00 |
4713 W. Broad St.+1 804 355 7707
| Monday | 08:00 - 20:30 |
|---|---|
| Tuesday | 08:00 - 20:30 |
| Wednesday | 08:00 - 20:30 |
| Thursday | 08:00 - 20:30 |
| Friday | 08:00 - 20:30 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
5105 S. Laburnum Ave+1 804 222 2700
| Monday | 08:00 - 20:30 |
|---|---|
| Tuesday | 08:00 - 20:30 |
| Wednesday | 08:00 - 20:30 |
| Thursday | 08:00 - 20:30 |
| Friday | 08:00 - 20:30 |
| Saturday | 09:00 - 12:00 |
| Sunday | 12:00 - 16:00 |
6109 W. Broad Street+1 804 673 0500
| Monday | 08:00 - 20:30 |
|---|---|
| Tuesday | 08:00 - 20:30 |
| Wednesday | 08:00 - 20:30 |
| Thursday | 08:00 - 20:30 |
| Friday | 08:00 - 20:30 |
| Saturday | 00:00 - 01:00 |
| Sunday | 00:00 - 01:00 |
6485 Iron Bridge Rd+1 804 205 9000
| Monday | 00:00 - 01:00 |
|---|---|
| Tuesday | 00:00 - 01:00 |
| Wednesday | 00:00 - 01:00 |
| Thursday | 00:00 - 01:00 |
| Friday | 00:00 - 01:00 |
| Saturday | 00:00 - 01:00 |
| Sunday | 00:00 - 01:00 |
7311 Hull Street Rd+1 804 205 9000
| Monday | 08:00 - 20:30 |
|---|---|
| Tuesday | 08:00 - 20:30 |
| Wednesday | 08:00 - 20:30 |
| Thursday | 08:00 - 20:30 |
| Friday | 08:00 - 20:30 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 01:00 |
7919 W Broad St+1 804 346 8666
| Monday | 08:00 - 20:30 |
|---|---|
| Tuesday | 08:00 - 20:30 |
| Wednesday | 08:00 - 20:30 |
| Thursday | 08:00 - 20:30 |
| Friday | 08:00 - 20:30 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 01:00 |
8028-a Midlothian Turnpike+1 804 330 3030
| Monday | 08:00 - 20:30 |
|---|---|
| Tuesday | 08:00 - 20:30 |
| Wednesday | 08:00 - 20:30 |
| Thursday | 08:00 - 20:30 |
| Friday | 08:00 - 20:30 |
| Saturday | 09:00 - 12:00 |
| Sunday | 12:00 - 16:00 |
9001 W Broad St+1 804 217 6323
| Monday | 08:00 - 20:30 |
|---|---|
| Tuesday | 08:00 - 20:30 |
| Wednesday | 08:00 - 20:30 |
| Thursday | 08:00 - 20:30 |
| Friday | 08:00 - 20:30 |
| Saturday | 00:00 - 01:00 |
| Sunday | 00:00 - 01:00 |
- 7.9
- 8
- 8
- 8.2
- 7.8
1.9 Horrible9 Aug. 2021
Don't have a car for me
10.0 Excellent16 Feb. 2021
Easy drop off and easy pick up. Although I have not received my email receipt yet.Found a old/left over pink mask by the passenger side door.
10.0 Excellent29 Nov. 2020
Staff not unfriendly, but not friendly either.Seems like I ALWAYS have to wait to pick up my rental - an opportunity for improvement. Another suggestion is for staff to go over basic functions of the vehicle before turning it over to driver (e.g., all audio functions, locations of 12V/USB/Bluetooth ports, gear shift function, adjustment for lights, wipers, mirrors, sun roof/shade, etc . New vehicles have so many new features and moved/redesigned standard features that it is overwhelming for a lot of older drivers.
10.0 Excellent14 Oct. 2020
Yes
2.0 Mediocre13 Oct. 2020
NothingHow about actually having the vehicle we reserved available? We had a group and birthday party plans that were completely ruined because the vehicle we reserved was not available.
6.0 Good12 Oct. 2020
The drop off was easy and efficientI was told that they did not have my car I reserved, then they did have it. It had no gas, so I had to wait for it to be filled up. They didn’t say anything about a $200 deposit, and they kept changing the price I paid while I was there.
2.0 Mediocre24 Sep. 2020
Wasn’t allowed to rent car because I have a NC drivers licensebetween polices and their needs! Due to The environment that we are in with this Virus I’d 2020 I can not get into the DMV to change my drivers license to VA! But If I were traveling and my car broke down and I need a rental ! This would not happen at this location!?
2.0 Mediocre24 Sep. 2020
So I didn’t get to rent the car because of a rule about the drivers license not being VA! I was told that I could not rent !Polices are not standard across brand! And each location is given the power to stretch or blur the line between polices and their needs! Due to The environment that we are in with this Virus I’d 2020 I can not get into the DMV to change my drivers license to VA! But If I were traveling and my car broke down and I need a rental ! This would not happen at this location!?
10.0 Excellent21 Aug. 2020
Staff was friendly and helpfulNothing
10.0 Excellent29 Jul. 2020
The staff is GREAT! I will be back if I ever need another rental!I definitely recommend ENTERPRISE❤️
Budget![agency]()
7.1 Good (137 reviews)
4 locations in Richmond
Budget
Locations in Richmond
1 Richard E Byrd Terminal Dr+1 804 222 6090
| Monday | 06:30 - 23:59 |
|---|---|
| Tuesday | 06:30 - 23:59 |
| Wednesday | 06:30 - 23:59 |
| Thursday | 06:30 - 23:59 |
| Friday | 06:30 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
4204 West Broad Street+1 804 254 2005
| Monday | 09:00 - 12:00 |
|---|---|
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
7923 West Broad Street+1 804 217 6645
| Monday | 09:00 - 12:00 |
|---|---|
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
8231 Midlothian Turnpike+1 804 330 0058
| Monday | 09:00 - 12:00 |
|---|---|
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
- 7.4
- 7.5
- 7
- 7
- 7
10.0 Excellent29 Sep. 2021
Great car and great price. No problems at all
7.9 Good19 Jul. 2021
Overall no big issues just a few small ones - vehicle had a slow leak in a tire, TPMS sensor would occasionally drop off, backup camera was flaky, distinct smell/odor. Personnel at Budget were nice.
7.9 Good19 Jul. 2021
Adjusted time of rental and adjusted fee as well. First car had mechanical problems. Exchanged with no questions asked and done so promptly. New vehicle while clean did smell of cigarettes.
2.0 Mediocre7 Jun. 2021
Better communication! Had no idea Avis bought Budget: - no one to call at the desk phone just rings - at the counter you find out about the change - Returning car was in unorganized - car rental company should let the customer about insurance by third parties vs their own prior to rental
10.0 Excellent19 May 2021
Fantastic, Polite and professionnothing
4.0 Okay16 May 2021
Budget gave me a Toyota 4Runner that had previous glass breakage. The right passenger window had previously been broken out. However it was not fixed properly. So there was loud wind noise while driving.
2.0 Mediocre5 May 2021
Staff was friendly.It took two hours to get the car AND IT WAS NOT THE CAR WE RESERVED! These folks knew we were coming and it still too TWO HOURS to get any car available. I need a REFUND!
8.0 Excellent12 Apr. 2021
Didn’t like the particular vehicle we were given but that’s all they had at the time without paying a huge up charge. Otherwise all was well. I use Budget virtually every trip. Good company and their staff is always easy to talk to and work with.
8.0 Excellent28 Mar. 2021
Pick up staff was excellent! Drop off staff could have cared less about us.
10.0 Excellent23 Mar. 2021
The pick up and drop off .. The service were Amazing..
Hertz![agency]()
7 Good (104 reviews)
3 locations in Richmond
Hertz
Locations in Richmond
1 Richard E Byrd Terminal Dr+1 804 222 7228
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
4112 West Broad Street+1 804 355 3840
| Monday | 08:00 - 20:30 |
|---|---|
| Tuesday | 08:00 - 20:30 |
| Wednesday | 08:00 - 20:30 |
| Thursday | 08:00 - 20:30 |
| Friday | 08:00 - 20:30 |
8021 West Broad St+1 804 270 3436
| Monday | 08:00 - 20:30 |
|---|---|
| Tuesday | 08:00 - 20:30 |
| Wednesday | 08:00 - 20:30 |
| Thursday | 08:00 - 20:30 |
| Friday | 08:00 - 20:30 |
| Saturday | 09:00 - 12:00 |
- 7.1
- 7
- 6.8
- 6.9
- 7
10.0 Excellent14 Sep. 2021
N/A
10.0 Excellent24 Aug. 2021
The van was perfect. Very good price, Hertz let me change my dates several times without any issues
10.0 Excellent22 Jun. 2021
Nothing. This was a great experience. The gentleman that helped me out was very professional and patient. I highly recommend this location.
2.0 Mediocre15 Apr. 2021
I made the reso with 48.00 rate, I released I made a mistake seconds after I made it. I called and switched the location, I was told on the phone I would not be charged a new rate. I have the call transcripts, date, time and person. I get to richmond and yep you charged me the higher rate. I am not happy and I am letting American Express deal with it. I do not have time to be ripped off by companies.I made the reso with 48.00 rate, I released I made a mistake seconds after I made it. I called and switched the location, I was told on the phone I would not be charged a new rate. I have the call transcripts, date, time and person. I get to richmond and yep you charged me the higher rate. I am not happy and I am letting American Express deal with it. I do not have time to be ripped off by companies.
4.0 Okay16 Feb. 2021
That I was still able to get a vehicle.The car should have been prepared and ready to go by the time of reservation.
8.0 Excellent5 Feb. 2021
Staff was friendly.I reserved a large SUV and called two days early to ensure the car would be ready and move the pick-up and return a few hours early. When I arrived they did not have a large SUV and offered a Suburban. I was okay with that but they said there would be an additional charge, and I would need to bring it back a day early or pay a fee. Surprises at pick-up usually aren't good.
10.0 Excellent20 Jan. 2021
All was great
8.0 Excellent11 Nov. 2020
Staff was courteous. Car exterior was not clean upon pickup. Car was cleaned & taken through a car wash at our request.
9.2 Excellent30 Oct. 2020
YesClean the outside of the car before renting them
2.8 Mediocre22 Sep. 2020
The staff was greatthey didn't have the car that I was trying to rent
Dollar![agency]()
6.8 Good (104 reviews)
1 location in Richmond
Dollar
Locations in Richmond
1 Richard E Byrd Terminal Dr+1 804 222 8751
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 7.1
- 6.9
- 6.7
- 6.5
- 6.9
7.9 Good21 Sep. 2021
A rating of the three customer service individuals (counter, pickup and return) would be exceptional; polite, professional, courteous and truly acted like they enjoyed their job. Only wish I had names to pass on.
1.9 Horrible19 Sep. 2021
They closed early and I didn’t get my car
5.9 Okay16 Sep. 2021
Got in to Richmond about 9:00 pm. Dollar was closed, went to Hertz affiliate. Three ahead of us, one guy working. Took 20 minutes to get the LAST car they had. Car was OK but no one told us it had an EX Pass transponder for the toll roads. We had no change , blew through a toll gate. Dtilll waiting for the bill.
10.0 Excellent24 Aug. 2021
Everything about the rental was excellent. Definitely would rent again and refer you all.
3.9 Mediocre27 Jul. 2021
Three rental agencies jammed into one small booth in the parking garage with a grumpy mumbling agent and long lines. Somehow ended up with a downgraded car at an increased price. Hertz/Dollar, never again. I’ll Uber everywhere first.
1.9 Horrible13 Jul. 2021
They closed just as the flight arrived and we missed the rental. Had to get a taxi and make other arrangements.
1.9 Horrible12 Jul. 2021
terrible customer service
10.0 Excellent26 Jun. 2021
No problems. Had to drop the car very early in the morning and someone was there.
10.0 Excellent26 Jun. 2021
Great deal, they were fast & friendlyNothing!
2.0 Mediocre11 May 2021
Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waitedService terrible and price was outrageous. We will let everyone we can know what a bad experience we had
From $31/day
Thrifty![agency]()
Cheapest deal
Most popular
7.5 Good (59 reviews)
1 location in Richmond
Thrifty
Locations in Richmond
1 Richard E Byrd Terminal Dr+1 804 222 8751
| Monday | 08:00 - 20:30 |
|---|---|
| Tuesday | 08:00 - 20:30 |
| Wednesday | 08:00 - 20:30 |
| Thursday | 08:00 - 20:30 |
| Friday | 08:00 - 20:30 |
| Saturday | 08:00 - 20:30 |
| Sunday | 08:00 - 20:30 |
- 7.8
- 7.6
- 7.4
- 7.2
- 7.5
2.0 Mediocre30 Nov. 2020
Easy to book online.The car rental was closed. No one emailed me or called. They have been closed up for awhile.
10.0 Excellent4 Sep. 2020
Comfortable car, clean and very simple steps to pick it up and drop offn/a
10.0 Excellent19 Aug. 2020
The staff was extremely professional while we were checking in. He made sure we knew where our car was, and even helped with directions to our destination that night. I would definitely go back!He could have asked the person that had checked in before us to wait until we were finished to have his questions answered.
2.4 Mediocre28 Jun. 2020
The experience was the worst I've ever had. There was no attendant at the Thrifty counter. There was a sign that said go to the Thrifty attendant in the parking garage. There was no attendant there, either, and a sign that said go to the Hertz counter. There were 10 people in front of me in line and I waited 45 minutes in line, making me late for my appointment. The attendant didn't have any envelopes for my sales contract and because he talked to a person in front of me about video games for several minutes caused the wait to be linger than it should have. When I returned my car there were no attendants in the garage I had to drop off my key in the after hours box, and I still have not received an email receipt. The entire experience was a fail and in 25 years of renting vehicles this is the first time I've ever complained.
6.8 Good13 May 2020
No one was at the kiosk for pickup. The sign inside the airport said go to the garage. We get to the garage and there’s another sign that said to go to the lower level but no one was downstairs. An agent from another rental service said go to Hertz, the parent company. Nobody was there. So we call a number and no one answered. Eventually, after 20 minutes someone shows up. However, my online reservation wasn’t in the system. They had my name but not my info or payment. We stood there for another 30 minutes. In the end, I had to complete paperwork by hand. It took about an hour to get a car. It was ridiculous.Now that we’re in the pandemic, have a better system for customer service. Other rental agencies had people working at their booths. Nobody was waiting for a car. If someone is going to be away from the rental desk, have a bell, phone number or something to alert an agent.
8.0 Excellent12 Feb. 2020
Staff was efficient and friendly, unusual for a car rental desk
10.0 Excellent28 Jan. 2020
VERY friendly and super-helpful !! The lady at the drop off area was the best!
4.8 Okay4 Jan. 2020
Drop off was easyThrifty service agent was unpleasant like she hated every minute of dealing with customers and I could have done without that. Was directed to another car rental place in the rental car area (I can't remember which kiosk, Avis maybe?) but then the envelope they used was Dollar, very confusing. No car was ready even though it didn't seem busy. We stood around for 30 minutes!!! Finally they brought us the car, which I found out was a 7 passenger SUV "recreational style" while I thought I had rented a full size SUV. I was told you can't rent a full size SUV on Thrifty.com. Such a bummer but we made due. There was melted candy below the window in the 3rd row seat on the left. Disgusting. How did they not see it? Never again with Thrifty!!
10.0 Excellent27 Dec. 2019
This experience was great! Thirty is much better than Budget! Will never do business with Budget again! Sweet employees at Thrifty ad very helpful!
6.8 Good21 Dec. 2019
Price
Payless![agency]()
7.4 Good (80 reviews)
1 location in Richmond
Payless
Locations in Richmond
1 Richard E Byrd Terminal Dr+1 804 226 8153
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 7.7
- 7.7
- 7.2
- 7.1
- 7.2
7.9 Good6 Jul. 2021
It was easy to pick the car up and the staff was very friendly. I wasn’t, however, crazy about the fact that they gave me a Prius (I wanted a compact not a hybrid). Drop off was a little tough to figure, I think you just need better signage. All in all, a pretty good experience.
2.0 Mediocre2 Jun. 2021
the car was nice once we finally got to itit took us about an hour and 15 minutes to get into our car with a pre-existing reservation. the first desk lady put us on a "Waiting list". we then checked out with her only to get sent to another slow line for that desk person to give us a car. little communication or apologize for what was delaying us. all this and my price for the rental was super high. not happy at all
6.0 Good26 Feb. 2021
A car available at the reserved time.
10.0 Excellent22 Aug. 2020
Fun car. Great experience and easy processNothing
2.0 Mediocre7 Nov. 2019
They were closed, like out of business.Using a company that was in business.
10.0 Excellent13 Oct. 2019
The woman at the car pick up window was very friendly and helpful
2.0 Mediocre27 Sep. 2019
Have a car. Any car. Lost a day of travel trying to find a vehicle from another agency. Will never consider Payless again.
4.8 Okay1 Jul. 2019
The staff was friendly.The car had bugs that bit us. The price charged was $35 more that the price on the reservation.
10.0 Excellent23 May 2019
Easy pick up and even easier drop offNothing.
3.6 Mediocre22 May 2019
drop off was fineSaw an over charging me $450 on my 2 day rental without a reason
Avis![agency]()
6.8 Good (67 reviews)
4 locations in Richmond
Avis
Locations in Richmond
1 Richard E Byrd Terminal Dr+1 804 222 7416
| Monday | 06:30 - 23:59 |
|---|---|
| Tuesday | 06:30 - 23:59 |
| Wednesday | 06:30 - 23:59 |
| Thursday | 06:30 - 23:59 |
| Friday | 06:30 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
4204 West Broad Street+1 804 254 4146
| Monday | 09:00 - 12:00 |
|---|---|
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
7923 West Broad Street+1 804 270 0888
| Monday | 09:00 - 12:00 |
|---|---|
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
8231 Midlothian Turnpike+1 804 272 1476
| Monday | 09:00 - 12:00 |
|---|---|
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
- 7.1
- 6.9
- 6.8
- 6.7
- 6.7
7.9 Good18 Oct. 2021
Everything was good no complaints
10.0 Excellent4 Oct. 2021
Very smooth online booking and pickup. I highly recommend Avis
1.9 Horrible16 Aug. 2021
I booked a rental car literally one month in advance and when I showed up to the location, they casually let me know that they didn't have any such cars available for me and that I would have to wait four more hours until the next one became available. I was shocked and disappointed at the level of service and care provided to me and will not be using their service in the future.
1.9 Horrible9 Aug. 2021
Didn’t have the suv size I needed. Gave me a small crossover that was crowded and uncomfortable, and took an hour to pick up the vehicle.
10.0 Excellent25 Jul. 2021
Prices are all extremely high for just a one day rental
10.0 Excellent20 Jul. 2021
Easy to work with
2.0 Mediocre28 Jun. 2021
We arrived at Avis counter which was among many companies. Only Avis had a long line, twenty customers deep. We cancelled the reservation (very easy to do thanks to the Kayak app) and took Ubers everywhere
2.0 Mediocre21 Jun. 2021
Pick-up was terrible: only two staff for 30-some renters in line and nobody at the inside desk, we had to wait over an hour in the hot garage to get our car.
2.0 Mediocre8 Jun. 2021
The car tire was unsafe. The tire leaked air overnight and was completely flat when I saw it in the morning. Thank goodness it did not blow out while I was driving. I called their Roadside Service but was on the phone waiting for a veeeerrrryy long time. I tried to change the tire myself but the lugnuts were on too tight. I had to ask a gentleman for help. So did not end up using the Roadside Service (which I likely would have been charged for). Avis charged me $200 for a new tire and did not inform me before doing this. There was absolutely no damage to the tire rim or car, I was not in any accident. I will write to Avis and complain and request the $200 back. Luckily, I HAVE PHOTOS and VIDEO of everything, which is what any car renter should be doing to record their experience.
2.0 Mediocre2 Jun. 2021
Staff at drop off was OK. Pick-up was a nightmare, a delay of 2 hours between getting in line to the car. Awful!!Faster pick up and more car options
Rent-A-Wreck![Rent-A-Wreck]()
10 Excellent (1 review)
1 location in Richmond
Rent-A-Wreck
Locations in Richmond
8410 West Broad Street+1 804 308 2624
| Monday | 09:00 - 12:00 |
|---|---|
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
- 10
- 10
- 10
- 10
- 10
National![agency]()
8.3 Excellent (23 reviews)
1 location in Richmond
National
Locations in Richmond
1 Richard E Byrd Terminal Dr+1 844 370 8284
| Monday | 06:00 - 23:5900:00 - 01:00 |
|---|---|
| Tuesday | 06:00 - 23:5900:00 - 01:00 |
| Wednesday | 06:00 - 23:5900:00 - 01:00 |
| Thursday | 06:00 - 23:5900:00 - 01:00 |
| Friday | 06:00 - 23:5900:00 - 01:00 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 8.2
- 8.6
- 8.5
- 8
- 8.3
10.0 Excellent20 Aug. 2020
Car was nice and comfortable
6.0 Good21 Jul. 2020
Easy drop offReservation wasn't available when I picked up the car, I had to wait an hour.
2.0 Mediocre31 Dec. 2019
It needs to be more clear that a person's bank card with Visa logo and chip, will not be accepted to rent a car.
10.0 Excellent26 Mar. 2019
Staff were extremely helpful and courteous.No improvement necessary.
9.2 Excellent27 Feb. 2019
Staff was great! I've rented cars in several locations recently and they were the best. Car was nice, but there was some stuff (hair clips, a lighter and a bottle of clear fluid) left in the car.The Easy Pass could have stuck to the windscreen better. It feel off while driving several times and left me feeling around for it because I needed it.
10.0 Excellent29 Oct. 2018
Top notchNice vehicle, nice rate, nice serviceAll went well
10.0 Excellent24 May 2017
Great Customer ServiceI had change in plans and they modified my reservation over the phone. No questions asked.
4.4 Okay20 Mar. 2017
Car Not AvailableGot "upgraded" for freeI reserved a small car because I was going to drive 3 hours from Richmond, VA to Raleigh, NC. When I picked up the car all they had left was a Suburban. Not the end of the world, I can still drive the big truck, but made parking next to impossible, and cost me at least double to pay for the gas used on my 3 hour drive.
Routes Car & Truck Rentals![Routes Car & Truck Rentals]()
5.3 Okay (6 reviews)
1 location in Richmond
Routes Car & Truck Rentals
Locations in Richmond
1 Richard E Byrd Terminal Dr+1 804 226 3000
- 6
- 5.6
- 5
- 5
- 5.6
2.0 Mediocre22 Jun. 2021
Staff was friendlyI ordered and paid for a full size car and received a compact car, staff insisted it was full size. a nissan kick is a compact car. pickup at the airport was a little confusing. When I went to return the car at 8:45 the office was closed and when i called the company number no one answered the phone. after 45 minutes someone finally showed up to take us to the airport to check the car in and give us a ride to the airport.
10.0 Excellent25 May 2021
The staff was amazing! When we learned it was not at the airport we were concerned, however, we should not have been. A quick call (when we landed early) and moments later someone was there to pick us up. The driver was incredibly personable and professional. Arrived at the office and our car was "spiffed" up and ready to go. The staff could not have been better or more efficient. I would definitely use this service in Richmond again!We had an excellent experience. When we returned the car, someone drove us to the airport in the same car that was packed up. Super happy!
2.0 Mediocre30 Dec. 2020
NoNot using them
4.0 Okay12 Oct. 2020
You could have answered the phone, brought me to rental center, and given me a car. I was never even able to connect with a person or receive a car. I had to uber.
10.0 Excellent10 Sep. 2020
The staff was very friendly and accommodating to me, feel like they are way better than other companies here.Nothing!
4.0 Okay1 Sep. 2020
Will never use this company again. And the fact that you allow them to post on your site is reprehensible. I had nothing but issues to start with they moved during the night (their words) before I picked up and they had not left a forwarding address until I called. It appears they are at the airport but they are not which adds to issues. I blew a tire on the way to my destination and they were no help. I called the car manufacturer to get a tow and paid for the tire replacement myself. There is also large scratch on vehicle which I am sure will be an issue. I have already turned over to my insurance company to handle. Clearly something hit the car and caused tire to blow. ABSOLUTELY NO HELP WHATSOEVER. SHADY COMPANY. DO NOT USE UNDER ANY CIRCUMSTANCES.NO SUPPORT. SOMETHING ISN'T RIGHT WITH THIS PLACE. NOT SURE WHAT IT IS BUT IT'S NOT WORTH YOUR MONEY OR TIME. DO NOT RENT FROM THEM. NEVER AGAIN. CAR WAS ACTUALLY NICE AND NISSAN WAS WAY BIGGER HELP WITH TIRE ISSUE THAN ACTUAL RENTAL COMPANY. INEPT AT BEST.
Eagle Rent A Car![Eagle Rent A Car]()
2 locations in Richmond
Eagle Rent A Car
Locations in Richmond
1202 North Boulevard
Richmond airport
Recent reviews
Easirent![Easirent]()
1 location in Richmond
Easirent
Locations in Richmond
Richmond International Airport
| Monday | Invalid date - 23:59 |
|---|---|
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
Journeys Rent A Car![Journeys Rent A Car]()
1 location in Richmond
Journeys Rent A Car
Locations in Richmond
5381 Glen Alden Dr+1 804 370 4520
Recent reviews
Sunnycars![Sunnycars]()
1 location in Richmond
Sunnycars
Locations in Richmond
1 Richard E. Byrd Tr Dr Ste 115
Recent reviews
882 travellers who hired a car in Richmond gave the car agency they used an average rating of 7.5
Car hire locations in or near Richmond
When to book a car hire in Richmond
Average daily price per month
Car hire prices as pick-up date approaches
Car hire excess insurance in Richmond
Collision Damage Waiver (CDW) & Theft Protection Waiver
Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Richmond car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Richmond.
See car hire offers including a collision damage waiver (CDW)See car hire offers including a theft protection waiver
Deductible
Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Richmond car rental.
Top tips for hiring a car in Richmond
- Get the most out of your time in Richmond by renting a car and exploring the city and surroundings in your own time. If you want to visit the Richmond Raceway for a car race, having a hire car means you are just 13 minutes away. Nature lovers may also want to visit the Lewis Ginter Botanical Garden, about 8 miles north of Richmond and only a 12-minute drive away.
- Start your time in Richmond stress-free and pick up a hire car upon landing at Richmond International Airport. This airport features its own car hire center with nine agencies providing vehicles of all shapes and sizes. Located on the lower level at the entrance of the terminal building, finding a car and being on your way to the city will only take a matter of minutes.
- Especially during the Christmas season and the cold months, Richmond has an enchanting vibe because of its snowy winters. For driving, this means to prepare properly and making sure the hire car is equipped accordingly with winter tires and even snow chains. It is also very important to slow down when the streets are covered in snow, and bear in mind that lanes may be narrower due to plows piling up snow on either side.
- Speeding in the state of Virginia is really not a good idea – it should be refrained from in general, but in Richmond you may even be charged with reckless driving. Familiarize yourself with speed regulations beforehand and never go faster than 70 mph, as speeders are fined severely in and around Richmond. Always pace your speed and adhere to the posted speed limit signs.
- 25% of our users found a car hire in Richmond for $31 or less
- Book your car hire in Richmond at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in Richmond
One car hire company which has updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected is Thrifty
On average a hire car in Richmond costs $35 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Richmond are Alamo (8.3, 201 reviews), Enterprise (8.1, 149 reviews), and Thrifty (7.6, 63 reviews).
The average price of fuel in Richmond is $4.79 per litre over the past 30 days. Filling up a tank of fuel costs between $57 and $77, depending on the car size.
Full-size (Audi A4 or similar) is the most frequently booked car hire type in Richmond.
The only car hire company onsite at Byrd Intl airport is Thrifty.
The only car hire company that offers shuttle or pick-up services from Byrd Intl airport to off-airport locations is Thrifty.
Take a look at our extensive car hire location map to find the best car hire deals near you.
A Full-size car hire in Richmond costs $93 per day, on average.
On average hiring a car in Richmond costs $247 per week ($35 per day).
On average a car hire in Richmond costs $1,059 per month ($35 per day).
Especially when visiting during winter months, opting for a 4-wheel drive car can be a wise decision as it provides the necessary traction and can handle the harsh conditions better. An SUV or minivan guarantee enough space but are not too bulky when cruising through the city, making a good alternate option.
Reckless driving is taken very seriously in Virginia and categorized as a criminal offense, so adhering to speed limits is crucial. If there is no sign posted, 25 mph is permitted in residential areas, 55 mph is allowed on secondary roads (which are marked with a sign beginning with #600 or above). The highest speed limit on freeways is 70 mph, but it should also be adjusted to weather and road conditions.
The average petrol price in Richmond is around $2.30 per gallon, which also makes it an average-priced state in the US. Stations like Costco or Sam’s Club tend to be on cheaper side and petrol can be as low as $2.12 per gallon.
There are various parking opportunities in Richmond, including metered on-street parking, garages, and parking lots. Usually time restrictions are enforced on weekdays between 8 am and 6 pm and can be from 15 minutes up to three hours. Garages include the Public Parking, James Center Parking Garage, or the SP + Parking.