|"Staff was very nice and cooperative"||(in 126 reviews)|
|""Friendly staff, clean quiet and convenient.""||(in 125 reviews)|
|"Super lovely staff and easy location."||(in 70 reviews)|
|"Desk staff did not wear mask"||(in 23 reviews)|
|"Bed is extremely uncomfortable."||(in 30 reviews)|
|"Also parking is not free"||(in 25 reviews)|
|close to airport||in 377 reviews|
|shuttle service||in 352 reviews|
|free breakfast||in 327 reviews|
|staff were very helpful||in 280 reviews|
|room was clean||in 258 reviews|
|airport and free||in 247 reviews|
|friendly staff||in 225 reviews|
|great location||in 137 reviews|
|bed was comfortable||in 127 reviews|
|front desk||in 114 reviews|
|free parking||in 79 reviews|
|early morning flight||in 40 reviews|
|early flight||in 37 reviews|
|half hour||in 37 reviews|
|best western||in 29 reviews|
The breakfast was amazing
I was disappointed that parking was NOT free as advertised on the kayak.com and Expedia.com websites
We were there only a short time. The front desk staff was very helpful. The room was clean and comfortable.
There was a lingering smoke smell in the bathroom. In addition, it would have been nice to have queen sized beds instead of full size. It was small for two people to share a bed!
Nothing at all. Toilet was not clean, elevator was broken, breakfast was nasty. I could go on for days. Beds were old and I felt springs from bed when laying down. I don’t recommend anyone to stay here felt like I was at a motel.
Friendly and professional
Great check in service, large rooms, free airport shuttle at .005 and 0.35 past the hour. All in all a very convenient stay.
Close to airport
Staff was very helpful and courteous, the shuttle drivers were prompt and the room was updated with very comfortable mattresses. The bathroom was clean and well stocked with towels and washcloths. We had a great dinner at the restaurant at the end of the building, Shoeless Joe's, which was easy to walk to and open late. With free breakfast, Wi-Fi, and proximity to O'hare airport, can't beat it.
Good place to stay
You did not give me the bill. Please send me the bill to firstname.lastname@example.org
Pickup took thirty minutes. Though I was in the proper spot, they claimed that I missed the van.
COMPLETE DISASTER - DO NOT STAY HERE
My room was nice once I got into it.
BUILDING: When I arrived, I literally thought the hotel had shut down because the property and building looked like a mangled construction site. I found the entrance and attempted to check in. CHECK IN DISASTER/ CUSTOMER SERVICE: I gave the girl my name and she laughed at me and told me I was in the wrong hotel. I confirmed the hotel name and showed her my confirmation email. She gave me a confused look and said that I didn't have a reservation because I must've booked last minute... I booked two weeks beforehand. She then told me that she would just run my card and book me a new room- but I had already paid!!!! Then she told me to print out my confirmation email from their computer, but both browsers were so old, it wouldn't pull up my email account. After going back and forth, she had me send my confirmation email to her personal email because the company email wasn't working. She NEVER apologized for the inconvenience. Finally, she gave me a room key, but didn't give me any sort of directions to my room (so I thought it must've been an easy room to find). Wrong. They had a sign that blocked the hallway saying that this part of the hotel was closed. My room was down that hallway. Construction everywhere. Smelled awful. I ended up walking around for a bit in the creepiest looking hotel (think murder movie style with construction and plastic sheets hanging over certain hallways), then just ignored the sign and walked behind it to get to the room. BREAKFAST: I woke up the next morning, checked out, and walked to the attached restaurant for the complimentary breakfast that comes with the room. I got there and the greeter accused me of stealing breakfast (terrible, stale food) because I didn't have a room key. Awesome.
Great staff - facilities need work
Van driver went out of his way to help. The front desk staff were courteous and professional.
The facilities were run down - we had two rooms next to each other. Unfortunately one of the rooms we had entry to had people already in the room.
Good simple place to stay with close access to airport.
construction in parking lot was annoying. Tar covered lot, so we had to park next door and walk to hotel.
Staff seemed overwhelmed,
Staff was working hard. Price was decent.
Staff gave us the key to the wrong room, people were already in there. Bathroom was a bit dirty.
Conveniently located minutes from O'Hare International Airport, Best Western at O'Hare offers comfortable accommodation in Chicago. Surrounded by local bars and restaurants, it is within walking distance from O'Hare Transfer Railway Station.
Best Western at O'Hare provides a 24/7 reception, plus a free shuttle service and an express check-in and check-out feature. For added convenience, it offers laundry facilities, luggage storage and meeting rooms.
There are 141 cosy rooms at the hotel, each offering all the essentials to ensure a comfortable stay.
Best Western at O'Hare has its own on-site restaurant, convenient for guests wishing to eat in. In pleasant weather, guests are invited to enjoy their meals alfresco on the outdoor terrace.
Best Western at O'Hare is within walking distance of Allstate Arena. Millennium Park, Art Institute of Chicago and Magnificent Mile are a brief car ride from the property.
based on 1,484 reviews
Policies vary by room type and provider.
Best Western at O'Hare is located at 10300 West Higgins Road, 1.7 km from the centre of Rosemont. Wolff's Flea Market is the closest landmark to Best Western at O'Hare.
Check-in time is 15:00 and check-out time is 12:00 at Best Western at O'Hare.
Yes, Best Western at O'Hare offers free Wi-Fi.
No, Best Western at O'Hare does not offer free parking.
Yes, Best Western at O'Hare offers free airport shuttle service.
Best Western at O'Hare is 2.6 km from Chicago O'Hare Intl.
No, Best Western at O'Hare does not have a pool on-site.
Best Western at O'Hare has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.