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Hotels near San Antonio Airport

Hotels near San Antonio Airport

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San Antonio (SAT) - San Antonio, TX, United States
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Best hotels near San Antonio Airport

Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Food
0.0
Location
9.4
Overall 9.3 Excellent
Based on 798 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Food
0.0
Location
9.4
Cleanliness
8.6
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
9.3
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.5
Cleanliness
9.5
Comfort
7.5
Facilities
8.6
Food
0.0
Location
9.0
Cleanliness
9.3
Comfort
9.3
Location
9.2
Overall
10.0
Services
9.1
Cleanliness
9.3
Comfort
9.3
Location
9.1
Overall
10.0
Services
8.9
Cleanliness
9.3
Comfort
9.4
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.4

Excellent 10.0
Pros: How big the suite was and on the third floor near the elevator.
Cons: The tub and sink were not draining. The tub would fill with water while you showered and the sink would fill with water when brushing your teeth.
Excellent 9.0
Pros: Spacious, clean rooms. Great service and buffet breakfast and dinner!
Cons: Everything was fine.
Excellent 10.0
Pros: nice large breakfast that was kept stocked up. Lots of good food options nearby. We liked Ernesto's and Comfort Cafe' for really good dinner and lunch/breakfast. There are fantastic bicycle paths nearby. It was reasonably priced
Cons: right under a freeway
Good 6.0
Pros: easy access to the highways and close to the northwest mall
Cons: one staff member had a cold. he was wearing a mask but still he shouldn’t be there. he didn’t activate the cards to access the room and I had to returned to the lobby to get them set up
Excellent 10.0
Pros: Clean environment, friendly staff.
Excellent 9.0
Pros: it’s an ok stay.
Cons: the breakfast is awful.
Excellent 8.0
Pros: Breakfast and room were fine.
Cons: Accessible shower curtain was not long enough water splashed out
Excellent 9.0
Pros: Staff and the meals.
Cons: There was some street noise in the room.
Excellent 10.0
Pros: Everything! Location, very friendly staff, plenty of parking, and very comfortable room.
Cons: No.
Excellent 10.0
Pros: Customer service was good accommodation's were good breakfast was good and love the location
Cons: not really
Excellent 10.0
This was our first time staying at a Drury hotel, but it definitely will be our go to from now on! Everything was amazing! It was clean, the staff was extremely friendly and helpful. The staff went above and beyond. And to top it off their breakfast was very good! Other hotels should take notice of what this hotel does. This is the way a hotel should be!
Excellent 10.0
This is a great place.
Good 6.0
Cons: Rooms need to be updated. Especially the sink area
Excellent 10.0
It's a great hotel. Definitely worth the price.
Okay 5.0
Pros: The gentleman who set up my room was kind and respectful. Iliked that my car was safe in the parking garage.
Cons: The bedding was very old itchy i did not sleep well at all there were no bags in trash cans. Food was not good, not many vegan options. only one fruit oranges in the morning.
Excellent 10.0
We were only there for one night but we had a great stay! The room was comfortable, the location was good for what we wanted to do, and the staff was really nice! Glad we stayed here instead of partying $500 to stay downtown. It’s only a short Uber to downtown. The only parts we didn’t love was the kick back where they give free drinks was mobbed, and our room had a bit of a weird odor. It wasn’t overwhelming though, and the rest of our stay was good. I would recommend!
Excellent 9.6
Thank you so much Drury Plaza! Very nice hotel, they are also pet friendly and require a very reasonable fee. Great service, breakfast, and very clean! We will defiantly be back!
Excellent 10.0
I really enjoyed my short stay this hotel was clean and friendly staff
Excellent 9.0
Pros: Friendly staff Free parking Breakfast buffet & evening hot bar Pillows and bedding
Cons: Used face mask left on floor of room by someone previously and hair in bathtub
Excellent 10.0
Pros: The hotel is close to the north star mall and was really nice. This was my first Time staying here and this will continue to be my stay of choice when I visit San Antonio! I also liked that they were pet friendly .
Excellent 10.0
Pros: The environment we where in and cleaning of the room
Cons: They where forcing us to get out the pool
Excellent 10.0
Pros: The room that we booked was not available when we checked in so the manager upgraded our room for the same price. Friendly and professional staff. We will be staying there every time we have to go to San Antonio and will look for other locations.
Cons: No problems at all, It was a good experience.
Excellent 10.0
Very quite,clean, respectable, professional staff
Excellent 9.0
Pros: Size of the rooms and availability of everything needed during our stay.
Good 7.2
Not bad, but nothing special. If you are looking for a budget hotel, this one might work for you.
Okay 5.0
Pros: I liked the location and the bed was comfortable.
Cons: The heater didn’t work and it was so cold outside. There was a cockroach walking on the wall, I check the room and didn’t see anymore. It might have just walked in from outside. Very small bathroom.
Good 7.0
Pros: Staff was amazing very courteous and attentive loved everything about this hotel except for my experience in my room.
Cons: There were bed bugs and i had to wash and dry all of my clothes.
Okay 5.0
Pros: it was located near the sites that we were visiting. The beds were extremely comfortable.
Cons: when we attempted to lower the temperature, the thermostat did not change. it was warner than expected. We had to sleep with our heads to the foot of the bed in order to cool down.
Okay 5.0
Cons: There was not enough parking in the garage, so had to use the street side parking. The breakfast was just ok. Price was to high for the hotel experience we actually received.
Excellent 10.0
Pros: Clean rooms and very close to airport.
Excellent 10.0
Pros: I have stayed at this location before so I noticed that it has been fairly recently been redecorated. The carpeting and furnishings are new. It is well kept and the staff are very friendly. The breakfast was delicious as usual with a variety of options. I would definitely recommend staying at this hotel.
Cons: The only drawback was the lack of a protein choice, besides the hotdogs, at kick back. The chicken and or meatballs are missed.
Okay 4.0
Pros: Proximity to airport
Cons: Dirty. Roaches. Smelled
Excellent 10.0
Pros: I have stayed at this particular location on 6 separate occasions and have had great experiences here every time. Its my go-to hotel in the San Antonio area, and is very close to the Airport. The staff have always been friendly and professional, the rooms are comfortable, and they even provide free breakfast, dinner and alcoholic beverages. I typically don't take the time to leave reviews, but i honestly feel they deserve the praise.
Excellent 10.0
Pros: The hotel had just gone through a renovation, so it smelled new and clean. It was very clean; the staff courteous and friendly, very helpful with directions; they had a shuttle that would take and pick you up you anywhere within 2-3 miles of the hotel; it was close to a mall, Walmart, several places to eat, and the interstate; and plenty of free parking; they had late night shuttle service (12am) and early morning shuttle service 4am for airport departures ). This was my first time staying at a DI, I'm planning my next trip to SAT and will definitely stay at the airport Drury Inn.
Cons: I can't think of anything I didn't like!
Mediocre 3.0
Pros: Exterior and inside decoration.
Cons: The room was uncomfortable, is small (room 543), I have stayed at Drury hotels before at La Cantera, Drury Plaza and Drury Medical Center and they're different I reserved the same room type but this room at Drury Airport is nothing compared to the others.
Excellent 8.8
Pros: Great breakfast, near airport rental car returns, clean facility, professional staff
Cons: We stayed twice. We had slow sink drains in both of our rooms.
Excellent 10.0
Pros: Great service! Nice bonus of breakfast and Happy Hour!
Drury Plaza Hotel San Antonio Airport - San Antonio
Rated no. 1
9.3
Excellent 9.3
Based on 798 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
8.0
Location
9.4
Overall
8.5
Overall 9.1 Excellent
Based on 455 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
8.0
Location
9.4
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.4
Services
9.0
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.2
Location
9.4
Services
9.1
Staff
9.5
Cleanliness
9.0
Comfort
9.1
Location
9.0
Services
8.8
Staff
9.1
Cleanliness
9.3
Comfort
9.2
Facilities
6.0
Location
9.6
Overall
7.0
Cleanliness
9.1
Comfort
9.0
Location
9.7
Services
9.2
Staff
9.6

Excellent 10.0
Pros: Breakfast was amazing, and we had a sense of cleanliness in the room.
Cons: When checking in, there was some confusion and problems.
Excellent 10.0
Pros: What a fantastic hotel! Facilities were updated, clean, and fresh-smelling, staff was great, and breakfast was plentiful and delicious! The coffee available at all times was also amazing! I finally found the perfect hotel for my trips to San Antonio :)
Cons: The shower drainage was the only issue.
Excellent 10.0
Pros: From my pick up at the airport to my checking out this place was great. The staff, the room and facilities to the breakfast bar were top notch. The cleanliness especially under these draconian covid requirements were better than expected. Great location too.
Cons: Nothing.
Excellent 8.0
Pros: Location and staff was very friendly
Cons: no
Excellent 10.0
Pros: All the staff was very friendly and helpful. The breakfast was very good. The room was clean with comfy beds and a nice shower. Only a 10-12 min drive to the Alamodome which was why we were in San Antonio. All at an awesome rate. Will definitely be staying again.
Excellent 10.0
Pros: We were visiting family and this hotel was about 15 minute drive from their place. We were very pleased with the location, room and staff. Since we spent most of our time with family we were only there at night, but it was convenient and quiet.
Excellent 10.0
Pros: very clean and comfortable
Excellent 9.0
Pros: Comfy, clean, great breakfast
Cons: A few carpet squares need to be glued down.
Excellent 10.0
Pros: That they had hot free breakfast
Excellent 10.0
Pros: clean, good breakfast and location
Cons: it was a little smelly
Excellent 10.0
Pros: The room was spacious and clean. The breakfast was great, location was good staff was very friendly, bed was comfortable. We enjoyed our stay a lot.
Cons: No complaints
Excellent 10.0
Pros: Modern very functional furniture. I forgot a few toiletries, all right there.
Cons: I waited a while for a shuttle but when I called he arrived in 10 minutes¿hmm.
Excellent 9.0
Pros: Great breakfast
Cons: Had to ask for clean towels even though we started for 4 days.
Excellent 10.0
Pros: Great staff and great service
Excellent 10.0
Pros: Very comfortable bed and soft sheets!! Very friendly staff!
Excellent 10.0
Pros: Location fast and friendly check in
Good 6.0
Pros: It was in a very convenient location. The women serving breakfast in the mornings were very professional, courteous, and helpful. They provided outstanding customer service!
Cons: The hotel room was next to the door leading to the outside pool & the parking lot. It was constantly very noisy as this door loudly shut, for hours on end during the evening. Also, there were footsteps of a youngster running back and forth upstairs.
Excellent 10.0
Pros: It was close to the airport, clean and comfortable, the staff could not have been more friendly and the price was very reasonable.
Cons: There was nothing not to like.
Okay 4.0
Pros: The location was good.
Cons: My wife got some kind of bed bug bites her thigh was full of red spots. She also got some kind of blister on her lip when she dryed her face after washing it when we first got there.
Good 7.0
Pros: Better than average included breakfast.
Cons: Room next to elevator shaft and heard the chimes whenever an elevator stopped on our floor.
Good 7.0
Pros: Clean; Nice staff
Cons: Elevator is so loud it sounds like a leaf blower. It woke me all through the night.
Holiday Inn Express San Antonio-Airport - San Antonio
Rated no. 2
9.1
Excellent 9.1
Based on 455 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.3
Location
9.1
Overall
8.6
Overall 9.0 Excellent
Based on 1,023 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.3
Location
9.1
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
9.0
Staff
9.4
Cleanliness
8.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.1
Comfort
8.8
Location
9.1
Overall
8.0
Services
8.7
Cleanliness
8.9
Comfort
9.0
Facilities
8.8
Location
9.1
Overall
8.4
Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
9.0
Overall
8.6
Cleanliness
9.1
Comfort
8.9
Location
9.1
Services
8.7
Staff
9.1

Poor 1.0
Pros: toilet was so dirty i had to change rooms in which the new room also was just as dirty
Cons: everything
Good 7.0
Pros: staff by far
Cons: extremely small
Excellent 9.0
Pros: I like the rates the happy hour and comfortable bed
Cons: The room didn't cool very well even though I had it at 72 degrees
Excellent 8.0
Pros: breakfast and evening munchies
Cons: location - right in the middle of about 5 freeways!
Good 7.0
Pros: The staff was excellent, the location was phenomenal, the free breakfast was absolutely wonderful, parking was easy and accessible. Nice pool.
Cons: I did not like that the bathroom was so very small, the shower curtain was dirty and the sink is actually outside the bathroom. In addition my room had a distinct odor, I thought it was cleaning product but I was wrong.
Excellent 10.0
Pros: Great location, friendly, helpful staff. Nice happy hour and hot breakfast.
Cons: No
Excellent 10.0
Pros: Staff, cleanliness, location, breakfast and the happy hour they have! Great hotel to stay in wether it¿s personal or business
Cons: Air needs to be circulated in the rooms a little better.
Excellent 10.0
Pros: Loved the staff everyone was friendly and very helpful! Our rooms were clean and spacious. Breakfast was delicious the afternoon snacks and drinks made our day! Will stay here from now on.
Cons: No everything was perfect!!
Excellent 10.0
Pros: Great location for travelling in/out of SAT. I have stayed here a number of times and staff are accommodating, shuttle starts at 4 am and is on time! My preferred hotel for San Antonio travel. They also have a small area with white wine, beer, few snack
Cons: Room decor not elegant, but minor consideration for all of the positives.
Excellent 9.0
Pros: We enjoyed the hot breakfast and we pleasantly surprised with cocktail hour.
Cons: The shower was not draining well. Room 321 - I forgot to let front desk know.
Excellent 9.0
Pros: Excellent location and close to many restaurants and stores. Hotel itself was great. Hotel staff was friendly and room was clean and comfortable.
Excellent 10.0
Pros: Everything and more
Cons: No everything was perfect
Excellent 8.0
Pear Tree Inn was very clean. The staff was awesome. I would definitely stay there again.
Excellent 10.0
Pros: Staff was really friendly , we had a great experience during our stay. Hot breakfast in the morning and snacks in the evening.
Good 7.0
Pros: Good location for my needs. The hotel was updated, clean and had adequate parking. Front staff was helpful and polite. They provided a hot breakfast and it was very good.
Cons: The only negative involved how close it was to the interstate. The road noise was very loud.
Excellent 10.0
Pros: The staff was extremely helpful, excellent customer service. The hot breakfast was delicious!
Cons: Unfortunately our room did smell of pet urine by the door and near the restroom. We did not have any pets with us.
Excellent 9.6
I like to stay here as it is very close to airport, and they have a shuttle, breakfast is good, and employees are friendly
Excellent 8.0
No coffee stations at the rooms. Everything else ok.
Poor 1.0
Pros: Nothing
Cons: My vehicle got broke in twice in 3days parked right in front of lobby.
Good 6.0
Pros: It was extremely close to the airport.
Cons: Reservation was in my name.My husband was told he couldn't check in even though he knew it was in my name,had confirmation #,and his ID matched my info.I was able to convince hotel to let him. This was "for my safety".Seemed unnecessary.
Good 7.0
Pros: It was close to the airport, the pool was open, the happy hour was a nice touch and the staff was great.
Cons: I got bitten by bed bugs, badly!
Poor 1.0
Pros: Bad experience overall.. very embarrassing since i was there with a partner i rarely see... never going back
Cons: Bad customer service/managment, was there for a couple days, they did not clean my room or even bring new towels for the 2nd day.. when i went to front desk to see what the issue was, they said there was nothing they could do...
Good 7.0
Pros: Helpful and friendly staff.
Cons: Feels like a 2.5 star hotel. Weekend breakfast not served until 7 AM.
Mediocre 3.0
Pros: Location..
Cons: Shower head spraying water everywhere. I reached out to front desk to advise them with issue. The respond was! Come down to front desk to get access to another room to shower and then drop off the key back to front desk. This happen close to midnight..
Excellent 8.8
The convenience of four a.m. shuttles to the airport is my favorite thing about the hotel so far. One day I would like to get there early enough to enjoy the evening snacks, and stay long enough to enjoy the breakfast and pool.
Okay 5.0
Pros: Love the location and so quiet.
Cons: Maid service poor. Trash was not picked up and they need to use trash bags for there trash cans in rooms.
Okay 5.0
Pros: The hotel staff was very attentive and friendly. Housekeeping did a great job.
Cons: The breakfast was terrible.
Good 7.0
Pros: We arrived in San Antonio at midnight and this hotel was literally 5 minutes from the airport. We stayed one night. We slept great. Nice buffet breakfast
Cons: The bathroom was a very small bathroom. The bathtub was practically on top of the toilet. Other than that the room was adequate.
Poor 1.0
Cons: The air conditioning was not functioning properly and as a results the room was warm. There were German roaches in my room!!
Good 6.0
Pros: Location
Cons: The room was warm and dark, the bedding looked old.
Mediocre 3.0
Pros: I didn't like this hotel
Cons: Room was small. Photos show that it looks big. Bathroom extremely small.
Good 7.0
Pros: The location
Cons: Pictures posted do not do justice. The hotel isn''t close to whwt it is rated. The hotel does not seem to be family friendly as we saw someone walking in his boxers on the floor I was provided a room.
Okay 5.0
Pros: Close to airport, accepted dogs
Cons: Floor was filthy
Good 7.0
Pros: Location very good, staff was great and had a shuttle service
Cons: Bed Sheets were stained and had some sort of "crumbs" in them. Did not notice when going to bed because room was dim. Staff very apologetic and did everything they could to alleviate the problem.
Good 6.0
Pros: Location
Cons: It's was old, dingy and not updated. They were running a special cheaper that I ended up having to pay.
Excellent 10.0
Pros: Comfortable room. Afternoon happy hour a nice treat. Very quiet. Pleasant place for adults or families.
Cons: Bathroom a bit cramped. Need toilet paper holders where roll first fly off.
Okay 5.0
Pros: Easy check in
Cons: Nothing exciting
Poor 1.0
Pros: Nothing. Drury needs to take their name off of this location!
Cons: Yes, I've stayed at many Drury Inns, this was the worst yet. They slapped their name on something that does not meet Drury expectations.
Excellent 10.0
Pros: This is a well managed property-it is clean and neat throughout. The staff is exceptional-polite and helpful in every respect.
Cons: One more snack in the evening would have been nice.
Okay 5.0
Pros: The room was clean, although the house keeper said she couldn't clean it, if me and the two small kids were in it. I asked her to vacuum, she did so, gave fresh towels, and more toilet paper. I thought she could have done more. Breakfast choices good
Cons: Yes, I booked a king bed with a sofa bed, and at check-in they only had a room with a king bed in it. They said no other rooms available. They did provide a playpen bed, but that was not what I paid for, and the amenities mentioned you could have that.
Okay 5.0
Pros: quick check in, looks secure
Cons: small rooms, not very clean, small tv, coffee tastes bad
Excellent 10.0
Pros: 99% satisfaction. No designated smoking area outside that had seats. Don't mind that it's nonsmoking but those who smoke should be able to sit and relax outside.
Cons: See issue above comment.
Good 7.1
Pros: The beds were comfy and staff very friendly.
Cons: The bathroom was very small and outdated, the sink outside of it.
Excellent 10.0
Pros: very clean and friendly service! allowed pet for a reasonable price and had small doggy area. quiet large rooms and comfy beds.
Cons: bathroom is small and is disconnected to the sink
Excellent 8.8
Pros: Comfortable, clean, great location, overall great value for the money. I paid $99 + taxes.
Cons: Only one complaint: there is NOWHERE to put a towel or your clothes in the restroom. You literally have to place them on the toilet or on the floor. Not cool. Install some racks or fixture for us to put our things.
Excellent 8.2
Pros: Your choice of beer or wine in the evenings along with some snacks - on the house. Nice touch. Complimentary breakfast is a notch above the ordinary which was nice. Short stay, second time at this location. I'll be back
Excellent 8.0
Pros: Rooms were stylishly decorated, beds were comfortable, free wifi, close to airport and shopping, plenty of parking.
Cons: Rooms were a bit small. Bathroom was tiny. Large wardrobe took up a lot of space. Could hear people talking in the halways as they walked past.
Pear Tree Inn San Antonio Airport - San Antonio
Rated no. 3
9.0
Excellent 9.0
Based on 1,023 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Location
9.6
Overall
10.0
Services
9.0
Overall 8.9 Excellent
Based on 106 reviews
Cleanliness
9.2
Comfort
9.2
Location
9.6
Overall
10.0
Services
9.0
Cleanliness
9.0
Comfort
9.2
Location
9.6
Services
8.9
Staff
9.3
Cleanliness
9.6
Comfort
9.4
Location
9.4
Overall
10.0
Services
9.0
Cleanliness
9.7
Comfort
10.0
Location
10.0
Services
9.7
Staff
10.0
Cleanliness
9.1
Comfort
8.4
Location
9.1
Services
8.1
Staff
9.1
Cleanliness
7.5
Comfort
8.8
Location
9.2
Services
7.1
Staff
9.2

Excellent 10.0
Pros: The restaurant food is delicious! The hotel was amazing, very clean and friendly staff, nice bar and the decor makes you feel right at home!
Cons: Actually nothing, everything was just like the website, the room, the bathroom and just everything was perfect!!!
Good 7.0
Pros: The staff was very nice at check in and directing me to my room. Reynita my check in clerk was very nice and helpful explaining the direction of the room, the breakfast buffet, and all the hours of the resteraunt and bar.
Cons: The staff was nice, the room was clean and nicely decorated, but it was very cold. I tried to adjust the temperature, but it kept blowing cold air. I call The Front Desk, and the only options they gave me were not very good. She did offer to come to my room as I stepped out so they could work on it, but it was 3 am. I did not want to leave my room in the middle of the night, or I could come and get a few blankets(not, "They could bring me some blankets"). Wow
Excellent 10.0
Pros: Hotel was exceptional!
Excellent 10.0
Pros: The atmosphere
Cons: I didn’t like how there was no free continental breakfast and the pillows were flat!
Excellent 10.0
Pros: Very comfortable stay! Great location!
Excellent 10.0
Pros: The hotel had a beautiful view. The room was very clean and comfortable and very spacious. The restaurant/bar downstairs was really nice. The staff gave us really good treatment. The location and the price of the hotel was perfect!
Cons: The only sad part was we couldn't enjoy the pool but because the weather was not permitting. Next time for sure we are going in the pool. We would definitely stay here again very soon.
Excellent 10.0
Pros: I liked the area and the parking was free
Cons: a little busy but nothing too bad
Excellent 10.0
Pros: The property was beautiful and extremely clean
Excellent 9.0
Pros: Such a beautiful location! The room was super cute.
Cons: The room and bathroom are pretty small, but still comfortable.
Good 6.0
Pros: Very nice hotel beautiful courtyard
Cons: I didn't get the room I paid for.. Chose king size room and was given queen room.. Idk how that happened, staff didn't do anything about getting me in the right room
Excellent 10.0
Pros: Perfect shopping area location. I did not have to pay for parking.
Cons: None.
Excellent 9.0
Pros: The hotel is just amazing. They are renovating the place with most of it done and it looks beautiful! The bar and outdoor area by pool was great !
Excellent 9.6
Great room, pool side room. Very clean and nice little bar and great staff. Would come again...😉
Excellent 9.0
Pros: It had a cool ambiance.
Cons: I¿ve machine didn¿t work on the floor, door felt like it didn¿t always close, can tell it was renovated.
Excellent 9.0
Pros: Nice, new hotel w beautiful courtyard and decor. Staff was fantastic.
Cons: It is still under construction so there were some annoying things such as noise and access that go along with that but it wasn't too bad. I was only there for 1 night and only a few hours as I only slept there.
Estancia Del Norte San Antonio, Tapestry Collection By Hilton - San Antonio
Rated no. 4
8.9
Excellent 8.9
Based on 106 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.2
Location
9.3
Overall
9.2
Overall 8.7 Excellent
Based on 570 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.2
Location
9.3
Overall
9.2
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.3
Services
9.0
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
9.3
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
9.4
Services
8.8
Staff
9.1
Cleanliness
8.9
Comfort
9.5
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
9.2
Services
8.9
Staff
9.1

Excellent 9.0
Pros: friendly staff location bathroom hooks plugs on bedside table
Cons: mold in the shower bug bites/rash from laying on bed no exhaust fan in bathroom
Excellent 9.0
Pros: Great location to the airport with free airport shuttle. Very spacious suite.
Cons: My only complaint is the bedding smelled a little less than freshly laundered.
Excellent 9.0
Pros: Smelled amazing when you entered the lobby. It was a nice comfortable family weekend. The breakfast was pretty good. Although it is still not self serving the ladies are nice and serve you as much as you like.
Cons: The only thing I can complain about is that the sofa in the room was a little stained but the sofa bed was really comfortable. It wasn’t anything super bad just something I noticed.
Good 7.0
Pros: Everything was great, very confortable and it’s clean. Amenities are great and staff was very nice and friendly.
Cons: The toilet and showers had some stains but not because they didn’t clean but because of age. Also the furniture had some stains in the upholstery that didn’t look nice at all. For some people these are very important points.
Excellent 9.0
Pros: spacious rooms. very clean. breakfast included in room rate
Cons: nothing
Excellent 9.0
Pros: Rooms were very spacious.
Excellent 10.0
Pros: Room is very big for a family. Appreciate the to go breakfast while other hotels don¿t really offer that due to Covid. Friendly staffs
Cons: Nothing much to complain
Excellent 9.0
Pros: The location, nearby restaurants and shopping.
Cons: The bathroom was not fully clean when I checked in. People on the floor above me were noisy.
Excellent 10.0
Pros: Spacious clean and conveniently located. Could use 1 or 2 more fireplaces. With only one , it was difficult to find it free to enjoy
Cons: Not really
Mediocre 2.0
Cons: There were cockroaches in my room on my phone I had to throw away because of the cockroaches there was fingerprints on the mirror in between my sheets it was dirty. On my way back home also had cockroaches inside my vehicle
Poor 1.0
Cons: CLEAN THERE WERE INSECTS IN THE ROOM
Excellent 9.0
Pros: We enjoyed the kitchen and location
Cons: Wish there had been vegan coffee cream (FYI: Non-dairy creamers have milk products).
Mediocre 2.0
Pros: The night staff was very attentive after a medical ermergency. She assisted EMS to enter my hotel room and She checked on me every 10 minutes until my husband arrived after EMS stabilized my breathing.
Cons: The air quality in the hotel was extremely poor. I had a severe asthma attack within 6 hours of arriving requiring an emergency intervention by 911 EMS. I could not remain for my full stay, I highly do not recommend this hotel for anyone with respiratory.
Excellent 9.0
Pros: The people
Cons: Not really
Excellent 9.0
Pros: The People
Cons: Not really, the location maybe.
Excellent 9.0
Pros: Very convenient to airport and mall, room was nice, refrigerator was big, it was confertable
Cons: floor spot cleaned and tub/shower drain was slow.
Excellent 10.0
Pros: Spacious
Cons: Would like to see hot meal for breakfast.....eggs, sausages, bacon, etc.
Excellent 8.0
Pros: Great location and clean
Cons: Dim lighting in the bathroom, shower was a little cramped, and they closed the pool at one point to add chemicals. I didn't like that I wasn't greeted when going into the lobby. The staff wasn't bad, but only 1 of them exceeded expectations out of 4 days
Excellent 10.0
Pros: Very spacious
Excellent 9.7
Pros: The room was very spacious and clean. The bed was really comfortable. Liked having a fridge and microwave. Staff was all very friendly. Hotel close to lots of restaurants, shopping and the airport.
Cons: Room was handicap accessible and the shower floor was completely flat with no barrier to keep the water from going all over the bathroom floor.
Excellent 9.4
Pros: Approximately 25 minutes from Lackland AFB for those traveling for BMT graduation. 4 restaurants within walking distance and a Walmart for snacks and drinks in the room. Full size fridge and microwave. 12pm checkout was nice, and just a few miles from the airport. There was no jet noise however. Easy on and off 410 loop.
Cons: None.
Good 6.0
Pros: el personal de limpieza y el desayuno muy amables.
Cons: Maxx una persona muy prepotente y majadera. trata a los mexicanos muy mal.
Excellent 8.0
Pros: From the lobby, elevators, hallways and to the rooms, everything was perfect. Very modern and clean. My room was spotless, my bed was soft and comfortable. The linens blanketed my soul and warmed my heart as well as my body. I enjoyed my stay very much.
Home2 Suites by Hilton San Antonio Airport, TX - San Antonio
Rated no. 5
8.7
Excellent 8.7
Based on 570 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.6
Facilities
8.5
Location
8.7
Overall
7.7
Overall 8.7 Excellent
Based on 161 reviews
Cleanliness
9.0
Comfort
8.6
Facilities
8.5
Location
8.7
Overall
7.7
Cleanliness
8.6
Comfort
9.3
Facilities
9.3
Location
7.3
Overall
7.3
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.0
Comfort
8.6
Location
8.7
Services
8.7
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.8
Location
8.9
Services
9.0
Staff
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.4
Overall
8.0
Cleanliness
8.6
Comfort
8.3
Facilities
4.0
Location
8.5
Overall
4.0
Cleanliness
8.1
Comfort
8.1
Location
8.0
Services
8.3
Staff
8.5

Excellent 9.0
Pros: we have an older dog and this facilities is pet friendly. The staff were the best ever! convenient to where we needed to be. full kitchen.
Cons: highway is very close, but we couldn’t hear traffic from inside the room.
Excellent 9.0
Pros: The guest appreciation dinner was an unexpected and pleasant surprise. I really appreciate the gentleman who checked me in, he was more than helpful and very kind. My apologies for being unable to remember your name. I definitely recommend this property.
Excellent 10.0
Pros: The location from the airport.
Cons: I wiped down comely touched items with a Clorox wipe and the remote control to the TV was grossly dirty where I had to use at least two wipes to clean off all of the built up dirt.
Okay 5.0
Cons: I was told there was a pull out bed. There was not
Excellent 8.0
Pros: Location good, breakfast good, comfort good, cleanliness good.
Cons: Breakfast staff was not courteous!
Excellent 10.0
Pros: Clean! Like, super clean!! Breakfast was great. Staff friendly. Room was amazing!
Excellent 8.0
Pros: I thought overall was okay but instead of bacon in the eggs have bacon alone and eggs not combined.
Cons: Did not understand why a driveway was blocked in the morning.
Excellent 8.0
Pros: I had originally booked the room for 122 for 2 night with taxes. I got charged 370 for 2 nights the days we checked. Manager wasn't available until the following day . He was very nice and was able to make some adjustments. Now ill have to wait and see if they reimburse the difference.
Excellent 10.0
Pros: The pool was cool. The employees were amazing. Very clean and comfy.
Excellent 10.0
Pros: Cleanliness
Cons: No
Excellent 10.0
Pros: Best 1st impression by reservation clerk. I'm not sure of his name but super friendly.
Cons: The bathroom sink needed maintenance. It was a SLOW drain.
Excellent 10.0
Pros: The property, staff, and cleanliness of my stay we're all excellent.
Cons: Absolutely nothing
Good 7.0
Pros: The bed. It was clean, big, soft, and comfortable.
Cons: The tv/entertainment setup wasn't great as the tv was small and didn't pull out from the small dresser it was fixed on top of which made it very difficult to see from anywhere on the bed, as it had to also be viewable from the sofa.
Excellent 10.0
Pros: The room was the cleanest I have ever stayed in. Everything was spotless. I usually don't walk barefoot on hotel carpeting but even the carpet was clean, clean, clean. Add to that a comfortable bed and sofa and a kitchenette and I had a great stay.
Excellent 9.0
Pros: Clean, safe
Cons: Why was there a $20 charge from this hotel for both rooms? There were no "incidentals" or otherwise... ????
Okay 4.0
Pros: Close to the airport, kitchenette.
Cons: Toilette was loud and running every 30 minutes or so. Close to the airport, you could really hear the planes coming and going. AC/Heat. There was no way to adjust the temperature, it was either freezing or too hot.
Excellent 10.0
Pros: Everything was as it should be.
Cons: No
Excellent 9.0
Pros: The full sized kitchen was very nice and having a couch was also convenient.
Cons: The mattress was very worn and sinking in the middle.
Okay 4.0
Pros: Location and the professionalism and attentiveness of the front desk clerk
Cons: The shuttle driver was rude and the fact all rooms are only one bed
Okay 5.0
Pros: Staff was friendly. Close to where I needed to be.
Cons: Very noisy air conditioner. When it was on it rattled and gurgled. So loud could not hear the TV.
Excellent 10.0
Pros: The full suite.
Cons: It's a little hard to get to when you have never been to San Antonio.
Excellent 10.0
Pros: Everybody was super friendly. My daughter said it was a great hotel. She would come back to it.
Mediocre 3.0
Pros: Close to where i needed to be
Cons: Way over priced and i wasnt not told it was a handicap room which means no bathtub. This is a problem for people with small children
Good 6.2
Pros: Everything would have bee nice if there were cameras or guards or some sort of protection at night.
Cons: I had my truck stolen at the property and they didn't have any cameras. Apparently, there was a guard at night but maybe he was sleeping or something. No one saw anything. The truck as just suddenly there. The hotel is tucked away in a little corner and I guess is frequented by carnappers. The staff was polite but basically was just given a "that sucks, sorry." I had to ask the La Quinta across the street if they had cameras and they did but, unfortunately, nothing that was pointed at the TownePlace property. I wish I didn't have to have to ask another hotel to maybe see the parking lot. I feel like the hotel should have done something more to be helpful or SOMETHING. Sure, you've got a lot of signs out saying park at your own risk but if you can't ensure my property isn't safe while I stay at your hotel then I will definitely not stay here again.
Excellent 9.4
Pros: The Location is excellent. Loved the ambiance very family oriented. Very safe and we loved it so much.
Cons: I did not appreciate an employee being rude. Also they can improve with a thorough cleaning of the room.
Excellent 10.0
Pros: It was a clean, bright, and had friendly staff. I walked in and was in awe. I will be back !!!
TownePlace Suites by Marriott San Antonio Airport - San Antonio
Rated no. 6
8.7
Excellent 8.7
Based on 161 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
9.6
Location
8.9
Overall
9.6
Overall 8.5 Excellent
Based on 339 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
9.6
Location
8.9
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.7
Location
8.8
Services
8.6
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.0
Location
9.2
Services
9.2
Staff
9.4
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.2
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.4
Cleanliness
8.5
Comfort
8.7
Location
8.9
Services
8.6
Staff
8.9

Excellent 10.0
Pros: The staff was incredibly nice and professional. The breakfast and happy hour events weee really well done. The chef for breakfast was really friendly and patient with us and all the other patrons
Cons: Nothing was bad here.
Excellent 9.0
Pros: After reading reviews I was a little scared and wondering if I should cancel but I decided not to and I’m so happy I didn’t. Traveled with my husband and 6 yr old daughter. Room was great. It had a king sized bed.. also a sofa bed in the living room area with its own tv for my daughter. There’s a door that separates room from living room area for privacy. Refrigerator, sink, bathtub were all clean.Breakfast was served until 10:30am which is awesome because we were able to sleep in after six flags lol. Breakfast had eggs pancakes bacon sausage cold cereals, oatmeal, fruit, yogurt, toast, bagels, potatoes, coffee, milk, and fountain drinks. Also there’s an omelette station where they cook it right in front of you. Pool was clean and open until 11:00pm. Area was 4 mins away from gas station and fast food restaurants. My daughter enjoyed the elevator view going up to our room. So if you travel with kids ask for top floor so they can enjoy that experience as well. Also floor was very quiet as you won’t really hear breakfast in the morning or bar at night
Cons: More towels in the room. There was three of us and only 2 towels. Luckily after reading reviews I took my own. But shouldn’t have to. Also there’s no room service until 4th day of stay. Which is fine I don’t need someone making my bed every morning however… extra trash bags, towels, and toilet paper would be nice.
Excellent 8.0
Pros: Breakfast was fabulous. Lots of selection. Loved the made to order eggs.
Cons: The complimentary evening snacks. way too much salt. Drinks were nice.
Excellent 8.0
Pros: The hotel was clean and our two bedroom, 2 bathroom suite was very spacious.
Cons: The tub filled up with water while we took showers.
Poor 1.0
Pros: property was very nice and clean and really like the bar downstairs.
Cons: I made every effort to ask for my booking fees to be excused since there was another death in my family while I was there. Called by phone and staff member told me they could not help me so I messaged the hotel several times five days before trying to get an answer. They ignored my messages and never responded.
Excellent 10.0
Pros: Everything was good
Cons: No
Good 7.0
Pros: We requested 2 rooms for our family of 7. They were very accommodating and the rooms were connected with the prop of a door.
Cons: The false information given. No shuttle, hotel said they provided shuttle even at the time we arrived (1230am). Breakfast finishes at 9am.
Excellent 10.0
Pros: I absolutely loved the hot breakfast every morning.
Cons: Every thing was wonderful.
Excellent 10.0
Pros: Check in was great Hunter was very personable! Explained breakfast time poor hours, cOVID-19 precautions etc. That breakfast was outstanding every day! We stayed three days! The pool stays open till 11 which was great for the kids! Rooms clean & Spaciou
Cons: I thought I read that there was a playground for the kids but I did not see one
Good 7.0
Pros: Nice room and location plus complimentary breakfast and cocktails!
Cons: Awful parking & /one way in & out ( open another gate). Staff not very friendly -They also wouldn¿t clean room on4th day blonde receptionist said that it had to be after the 4th day. Left 3 body towels only toilet paper toiletries and trash bags by doo
Excellent 10.0
Pros: King suite room, breakfast buffet and evening complementary drinks
Excellent 9.0
Pros: Our stay was fine and I have no complaints. All of our needs were met The made-to-order eggs for breakfast is a nice touch.
Cons: The hotel lacked any "wow" factor. Everything was clean and worked but I was hoping to treat my family to a near elegant stay. The pool is pretty small especially when several guest show up.
Excellent 10.0
Pros: This was such a clean room. The view made it nice too. I liked the lighting- I know that sounds weird but it was relaxing
Cons: I can¿t think of anything. It was a nice temporary stay.
Good 6.0
Cons: Teribble pillows
Excellent 10.0
Pros: Nice big room, swimming pool was fully open (big plus since a lot are closed, or are limited because of COVID), hot, made to order breakfast
Excellent 9.0
Pros: Location of hotel and the cleanliness of rooms. Breakfast was a plus and free social hour was nice.
Cons: One of the three elevators was not functioning at the time but it was not a deal breaker.
Excellent 10.0
Cons: The breakfast setup was a mess. To many people not enough staff to accommodate the long lines. I was unable to enjoy and take part in the free breakfast. So I had to look outside the hotel for breakfast.
Poor 1.0
Pros: The location was convenient to the airport.
Cons: I was unable to check in until 6:45 pm. When I arrived in my room, an empty beer bottle and box of wine was located in the bathroom. Additionally, the couch had crackers and trash in between the cushions and under it. The overall room was dirty.
Poor 1.0
Pros: Breakfast
Cons: Carpet needs replacing as there were red stains imbedded not expected for Embassy suites
Good 6.0
Pros: The customer service.
Cons: The bed linens did not appear fresh. My room window leaked due to a rain storm overnight n saturated the carpet. I alerted the front desk staff at 8 am n by 8pm that same night the issue had not been resolved requiring a room change.
Excellent 10.0
Pros: The bed was extremely comfortable, the staff was amazing and friendly, and the breakfast omelette was so good.
Okay 5.0
Pros: The free breakfast was decent The bed was very comfortable - the best part of my stay
Cons: First time ever getting stuck in an elevator. The hotel had a musty odor and the a/c didnt work well.
Excellent 10.0
Pros: I only stayed for 2 nights but the breakfast was free and AMAZING! Buffet of food and create your own omelettes as well. The rooms were nice and beds were comfy.
Cons: Nothing major that I can think of.
Mediocre 2.0
Pros: I woke up at 4 in the morning with something biting me in bed!!
Cons: Bugs in the bed
Embassy Suites by Hilton San Antonio Airport - San Antonio
Rated no. 7
8.5
Excellent 8.5
Based on 339 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Location
9.3
Services
9.0
Staff
9.1
Overall 8.7 Excellent
Based on 71 reviews
Cleanliness
9.0
Comfort
9.0
Location
9.3
Services
9.0
Staff
9.1
Cleanliness
8.8
Comfort
8.9
Location
9.3
Services
9.0
Staff
9.2
Cleanliness
9.2
Comfort
9.4
Location
9.2
Services
9.2
Staff
8.7
Cleanliness
10.0
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
9.4
Comfort
8.4
Location
9.1
Services
8.1
Staff
9.1
Cleanliness
9.5
Comfort
9.3
Location
9.8
Services
9.8
Staff
9.5

Excellent 8.0
Pros: The overall value was great. The gym had just about everything that I needed. Didn't not get to try the breakfast but I heard it was good also.
Cons: Better hours for breakfast, I l would always leave to early.
Excellent 10.0
Pros: I loved everything, Staffed was excellent as well
Excellent 8.0
Pros: The room was very big with a kitchenette. The hotel was very nice with several restaurants nearby.
Cons: Their website says they are pet friendly, but when we showed up the front desk acted like that wasn't really true. They were told when the reservation was made that we had a small dog and again when we confirmed the reservation. They acted like they were doing us a big favor for bending the rules and charged a very high pet fee.
Excellent 10.0
Pros: The location was great. There were multiple places to eat within walking distance of the hotel.
Excellent 8.0
Cons: There were very few dishes for use in the kitchen. Even after requesting certain items, they were never received. The room usually comes with at least three bath towels only had two and there wasn't an extra roll of toilet paper. It just seemed a little disorganized.
Homewood Suites by Hilton San Antonio Airport - San Antonio
Rated no. 8
8.7
Excellent 8.7
Based on 71 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
7.4
Location
8.8
Overall
7.7
Overall 8.4 Excellent
Based on 458 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
7.4
Location
8.8
Overall
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Location
9.0
Services
8.7
Staff
8.7
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
7.0
Comfort
8.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.7
Comfort
8.6
Location
8.8
Overall
8.0
Services
8.4
Cleanliness
8.1
Comfort
8.7
Location
7.9
Services
8.5
Staff
7.9
Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
8.9
Overall
9.0
Cleanliness
8.7
Comfort
8.7
Location
9.1
Services
8.8
Staff
9.0

Excellent 10.0
Pros: it was in the middle for my trip just right.
Cons: everything was good.
Excellent 10.0
Pros: All was 👍😎. Soft water and towels/ blankets felt like I washed them myself. Nice and soft!
Cons: Nothing was wrong.
Excellent 10.0
Pros: Spa Bath was everything I didn’t wanna get out the hotel was so nice nd it was very quiet no distraction at all I’ll definitely come back again
Cons: N/A
Excellent 9.0
Pros: Clean room. Comfortable bed. Friendly staff.
Cons: The cable selection is horrible and TVs are out of date so you can't run your devices to them. No Netflix or streaming apps will work.
Excellent 10.0
Pros: It¿s quiet and clean
Cons: The system at the hotel was down and therefore did not have any key cards available so staff members had to walk us to the room.
Poor 1.0
Pros: Location
Cons: Filthy
Excellent 10.0
Pros: It was nice to be able to book it right away.
Cons: one of the entrances in the Google maps directions is kind of hidden and needs a sign that's lit. It was very annoying to find the place.
Excellent 10.0
Pros: Clean and comfortable room in a good location.
Good 7.0
Cons: Room was not clean. Trays and counters full of dust. Carpet very dirty.
Excellent 10.0
Pros: It was nice and clean
Cons: No free breakfast
Excellent 9.0
Pros:  
Cons:  
Excellent 10.0
Excellent accommodations for travel to and from San Antonio.
Excellent 9.0
Pros: The staff and amenities were great.
Cons: Nothing. All good.
Excellent 8.0
My room smelled pretty bad :/...I thought I'd tough it out, then thought otherwise. The staff quickly found me another room. The windows are old single pane glass and let in lots of noise even with really good light blocking drapes and blinds....
Excellent 10.0
Pros: Staff was accommodating and helpful. The room was clean and comfortable.
Cons: Missing the turn getting into the hotel.
Excellent 8.0
Pros: Location
Okay 5.0
Pros: Location
Cons: Service level was the poorest of the 3 Hilton grade inns I have stayed in in San Antonio I the last 4 weeks. Rooms are worn, number of towels were 1 short. Told to come down to front desk as all housekeeping staff were gone. Hilton has declined.
Mediocre 2.0
Cons: Trash bags full of trash all over hotel, old food and pizza boxes on the floor ( for all 3 days of the trip.) I was charged for breakfast that was to be included.
Mediocre 2.0
Pros: Spacious room with microwave and refrigerator.
Cons: Room located next to pool. Continuous loud sounds from water. Guest permitted to party loudly until 3:30 am. This was the WORST experience ever. If you want a quiet relaxing environment, definitely DO NOT choose this hotel.
Excellent 10.0
Pros: Very welcoming and understanding. Very friendly
Cons: Nope everything was great.
Poor 1.0
Pros: Issues from the beginning.
Poor 1.0
Pros: Nothing
Cons: They over booked! We arrived they said sorry you don't have a room. We had to cut our vacation a day short, lost money on tickets, and had to drive 3hrs home at 10:00 o'clock at night.
Good 6.0
Pros: Location and it has a pool
Cons: The staff
Mediocre 2.0
Pros: Nothing
Cons: No water and no electricity.
Excellent 9.0
Pros: The staff went above and beyond, especially the front desk. With all the chaos, they were very professional and worked diligently.
Cons: No.
Good 7.0
Pros: staff is amazing, so helpful in every way location is awesome, shuttle service was a plus
Cons: The rooms are lovely but since we got 2 rooms one of them smelled moldy and musty the other one was great
Good 7.0
Pros: free parking great value nice hotel great customer service at check-in
Cons: ac looked rough hard to locate off the highway
Good 6.0
Pros: Clean and quiet. Staff was friendly.
Cons: Decor was outdated. Our toilet became clogged the day we left. We called the desk and they had no one to do maintenance, but as soon as someone was available they would send them over. After about 3hrs no one ever came so we just checked out.
Poor 1.0
Pros: The area is perfect.
Cons: Called front desk to let them know the toilet was dirty (probably had not been cleaned) coffee maker did not work. The only thing hotel employee said was I will let the manager know. At check out the only thing he said was "sorry and you can tak
Good 7.0
Pros: For me, it was in a good area. Outside of downtown.
Cons: The pool was in an open area, near the dining area. Very loud when people were there. Also no hot tub. The bar, was, about 5 seats tucked in a corner kind of. The hotel looks nice, but the amenities are lacking.
Good 7.0
Pros: Always nice room and beds. Good pillows.
Cons: Only one movie channel, not in hd. In this day and age that's shocking. Little motels have better tv than here. Internet was pretty slow too.
Okay 5.0
Pros: Good Price
Cons: Large blood stain on the mattress cover.
Okay 5.0
Pros: Location to airport
Cons: Mildew shower curtain, shower ceiling peeling and stained, room confusion on initial check-in, staff person a little frazzled.
Good 7.0
Pros: The view from my room, the bed though softer than I like, was comfortable, the bathroom was large.
Cons: I felt like the bathroom was having a bad hair day because there was pice of hair clinging to the outside of the tub and on one long piece of hair hanging on a hand towel. Grossed me out! I would recommend this hotel only when it is having a good h
Okay 4.0
Pros: Room was a good size
Cons: They dont have suttle bus after 11pm need better information about it
Good 7.0
Pros: The price and cleaness
Cons: All was fine. The house keeping nok the door and i answer in 5 min. she told: it cost me extra charge. So then I call front desk for Few minutes more for dry my hair. And the girl tell me only 15 more Better no. And was almost empty
Good 6.0
Pros: the front desk worker,she is very friendly and knowledgeable about the area! She was courageous enough to come up and Kill a roach with her own shoes!
Cons: My wife finding a huge roach in the bathroom at 6:20 am!
Okay 4.0
Pros: The bar staff were very courteous and polite.
Cons: It was hard to find. The burger was over cooked and a bit difficult to eat. There was a cockroach in my shower in the AM. I would not stay here again.
Okay 5.0
Cons: I was woken up at 9:30AM by a loud hammering noise (renovations)! I wouldn't normally mind a wake-up at this time, but I had just finished working night shifts for two weeks and desperately needed sleep! Hotels should start this work later in the AM.
Okay 4.0
Pros: Location
Cons: The buffet was extremely expensive for one person and almost all the other hotels in this price range provides a free breakfast. The room was nice but the staff didn't clean the room or change the sheets. Also the Wi-Fi didn't work
Okay 5.0
Pros: Comfy bed but I wish they had given us 2 beds for a family of 5. My wife had to sleep on the floor and I slept on the small couch, so our kids could sleep comfy on the bed.
Cons: It needs more washers and dryers. A big city and hotel like this should have at least 3 or more. I came in at 10pm and someone's clothes was sitting in the washer and I wait to midnight and still no one claimed there clothes, So I woke up early next day
Okay 5.0
Pros: Location...
Excellent 9.4
Pros: Staff was excellent. Great breakfasts. Great lobby area.
Excellent 9.1
Pros: There are few good options near the airport, this is certainly one of them. Good value for travelers. Clean, well maintained and good service. Everything you need at a fair price.
Okay 5.0
Pros: Free shuttle transportation to and from airport
Cons: Didn't have a room upon check-in. Didn't provide room service during stay. Breakfast was unavailable. Shuttle service has unreasonable hours.
Okay 5.1
Pros: Convenient
Cons: I booked a king room for my spouse and I, but because we booked through a 3rd party, we were not given a king room and none were available. The room would not cool down, even with the thermostat on 65 the room was warm. The lobby and dining area were entirely too warm to be comfortable even though the weather was mild.
Good 6.5
Pros: There were 2 in the room
Cons: Very, oh so very uncomfortable.
Excellent 10.0
Pros: The pleasant atmosphere, the cleanliness, the restaurant all added to a great stay in San Antonio while we visited our daughter, son-in-law and granddaughters.
Cons: It was a little too far to travel every day from our daughters home, but San Antonio is a large, beautiful, busy city.
Hilton Garden Inn San Antonio Airport - San Antonio
Rated no. 9
8.4
Excellent 8.4
Based on 458 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
9.3
Location
8.6
Overall
8.0
Overall 8.4 Excellent
Based on 293 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
9.3
Location
8.6
Overall
8.0
Cleanliness
2.0
Location
6.0
Overall
4.0
Staff
6.0
Value for money
2.0
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.6
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
8.9
Services
9.0
Staff
9.1
Cleanliness
8.6
Comfort
8.5
Location
8.4
Services
8.4
Staff
8.5
Cleanliness
8.2
Comfort
8.2
Facilities
9.0
Location
8.1
Overall
9.0
Cleanliness
8.0
Comfort
8.1
Location
8.1
Services
7.9
Staff
8.2

Excellent 9.0
Pros: Great location and very quiet. Friendly staff but I was impressed with the hands on GM who was not only on site every day but was there late. Best of all, clean room, clean hotel.
Cons: No
Poor 1.0
Pros: Comfortable bed
Cons: Ac does not work, we couldn't sleep all night, & the sheets felt damp from the humidity.
Excellent 10.0
Pros: We’ll kept and clean.
Excellent 9.0
Pros: Mr. Jimmy was amazing. Very kind, and professional.
Cons: Pool area was a little unkept. Disappointed in the amount of breakfast options
Excellent 8.0
Pros: Nice location, helpful staff, wide spacious rooms
Cons: You have to request them to come and clean the room if not they won’t come during your whole stay. Didn’t really like this especially for the price we paid at the location you would expect for them to come clean everyday.
Okay 5.0
Pros: Location, comfy pillows
Cons: Carpet was dirty, hair in the bed, floor was dirty
Okay 4.0
Pros: I liked the price point.
Cons: The property looks nice from the outside, but one you step inside the property it is really dated. The carpet and walls were horrible. The rooms look like they do on the photos but the photos look refreshed because inside it looks dingy. There’s crack in the floors which caused there to be multiple ants in the bathroom. The refrigerator inside the room was so loud. I could hardly go to sleep.
Excellent 10.0
Pros: We were given a choice of a better room when were unhappy with the room we were given upon check in! The manager was very accommodating and helpful, which was very appreciated.
Cons: We were given a room upon check in which was not up to par on what we are accustom to when we stay here. We were a bit disappointed, but after letting the staff know of my concerns they were quick to fix the problem. They let us pick between 2 other rooms and comped the price. This is why we choose to stay here above other places in town when we come to San Antonio.
Okay 5.0
Cons: cleaning lady's banging on the door early in the morning
Good 7.0
Pros: The location
Cons: Hello, you still haven't made me a refund of what I left as a deposit, 75 dollars in total and 10 days have passed, when will you do it?
Poor 1.0
Pros: Beds are confortable
Cons: Rooms all have problems. One had noisy grinding fridge. The other had broken restroom door, red stains on walls and pillows, low water pressure and slippery tub ( mother slipped and hit her head). Noisy neighbors all night and extremely noisy A/C¿s.
Okay 5.0
Pros: It was very close to the airport.
Cons: It felt a bit dated.
Good 7.0
Pros: The size of the room. The bed was comfortable. Check-in was easy. Friendly staff. It was close to the airport.
Cons: The carpets were dirty. It's a little noisy. It's near a busy freeway.
Excellent 8.0
Pros: The one bedroom suite was very spacious and the staff was pleasant.
Cons: The shower curtain was too short and water was everywhere.
Excellent 10.0
Pros: Love the beds
Mediocre 3.6
Too old. Nasty
Okay 4.0
Cons: There were bugs in our bathroom and the bathroom shower was dirty. On 2 occasions we went to make a purchase and waited for 15 minutes but no one was at the desk. When we asked at checkout we were told this happens often due to lack of staff.
Excellent 8.0
Pros: Super clean and the price!
Excellent 10.0
Pros: Convenient location to the airport, staff super friendly. Perfect place for me to be to visit my husband at Fort Sam Houston
Excellent 10.0
Pros: Nice rooms, friendly staff, good location
Okay 5.0
Cons: The room floor is sticky and damp. Bathroom could have use better cleaning and no soap.
Excellent 9.0
Pros: Modern, clean rooms
Excellent 8.0
Pros: It has everything you need in a room, including dishes and proper sized fridge. The bed was extremely comfortable and it all exceeded expectations.
Cons: The breakfast included comment was not clear at all about what that was. It was a bit misleading. The area where it is located is less than desirable for walking around at night. But the price was right and the room was great.
Excellent 10.0
Pros: The room was quiet and lovely. Would come back here again. Give it a 5 star
Cons: Nothing. I was impressed with the gym as well
Excellent 8.0
Pros: Spacious room, good TV and amenities
Cons: Room smelled like cigarette smoke, hallways had old stale smells from people cooking in rooms
Excellent 8.0
Pros: Clean and comfortable- staff was excellent
Cons: It was advertised as having free breakfast but does not. It is an extended stay type facility with kitchens in the room and no restaurant
Excellent 10.0
Pros: They picked us up at the airport and coordinated and paid for a taxi back to the airport since their shuttle driver wasn't available. We didn't even ask for this
Good 7.0
Pros: Location. I forgot my toothbrush and the hotel was out, so the desk clerk went to the store when he got off work and bought one for me...
Cons: Did not offer breakfast..no lotion in the room
Okay 5.0
Pros: The room was big.
Cons: Housekeeping wasn't daily.
Poor 1.0
Pros: The room
Cons: Horrible staff accomodations
Good 7.0
Pros: Very clean! They let me switch to 2 beds instead of the 1 queen.
Cons: Only that there is no breakfast
Okay 4.0
Pros: Decent location for what I was in town for. Other than that, it is the worst comfort suites I'very stayed in.
Cons: The rooms were nasty. The first room they gave me smelled like weed. The 2nd had a dirty shower, the third was beat up, the heat lamp wouldn't turn off and there was a small swastika engraved on the headboard.
Good 7.4
Cons: Hallways were smelling of cigarette smoke. Shuttle is offered only on demand, with a 2-hour advance notice.
Candlewood Suites San Antonio Airport - San Antonio
Rated no. 10
8.4
Excellent 8.4
Based on 293 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
7.8
Location
8.8
Overall
8.0
Overall 8.3 Excellent
Based on 700 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
7.8
Location
8.8
Overall
8.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.3
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.3
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.4
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.6
Comfort
4.0
Facilities
4.0
Location
6.6
Overall
5.6
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
8.7
Staff
8.7
Cleanliness
8.8
Comfort
8.8
Facilities
6.0
Location
9.0
Overall
7.0
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.3

Excellent 10.0
Pros: everything was perfect room was perfect. Breakfast the next morning was amazing server for breakfast was great
Excellent 10.0
Pros: great location and very close to a lot of shops around
Cons: no complementary breakfast
Excellent 9.0
Pros: ☆☆
Cons: That masks are not required for all costumers. That there is no plastic mat for shower and it's dangerously slippery. That there's no complimentary breakfast.
Excellent 9.0
Pros: Everything was very spacious
Cons: My room key did not give me access to the pool area .
Excellent 10.0
Got in late staff was kind and quick to get us to our room. Room was clean and nice.
Excellent 10.0
Pros: Spacious junior suite, great location, close to everything. Happy hour at the bar every night.
Cons: Restaurant was not open, and the curtains didn't fully black out the light.
Excellent 10.0
Pros: Everything was great, just like any other Hilton.
Cons: No, can't think of anything.
Okay 4.0
Pros: Locations
Cons: The rooms was capable to have four people stay in it, but they provided less towels for four. The room only had three bath towels and one wash towel. When we got there to check in, no one was at the desk. We waited 15 mins for someone to check us in.
Excellent 10.0
Pros: Location and good a/c
Cons: Elevator door was slow
Good 7.0
Pros: It was very clean
Cons: The staff in the front who checked us in was very rude. She wasn¿t very polite when she greeted us the first thing she said was ¿put on your mask¿ when there was MEN sitting in the lobby without a mask?
Excellent 10.0
Pros: The rooms were really large and super clean. The staff was friendly. I didn¿t go down for breakfast, but the room itself was great.
Cons: Nothing that I didn¿t necessarily like, the pantry price¿s were a little high. $3 for water and soda, no vending machines.
Excellent 10.0
Pros: Room was big and beds were comfortable. Staff was very friendly and accommodating. Hotel was close to many food options.
Cons: Water drainage was slow in bathroom sink and toilet pressure was low so toilet took a while to flush and ran for quite a while to refill.
Excellent 8.4
Per our arrival, we were impressed with the quick check in, friendly staff, clean room, and the large lobby. It’s a great place for 1 night. Since we stayed for 3 nights, we started being disappointed: The room wasn’t cleaned during our stay. Even when I requested to send someone to just take the trash and bring new towels no one came. Seems like the cleaning crew is only there a few times a week and not every day. The breakfast was disappointing. Not even milk or cereal available for the kids and their kitchen was closed so breakfast was just a muffin/bagel and a can of juice. No butter, spreads, nothing… The pool area was very dirty. Beer bottle caps, cigarets, rust, trash on the floor, the hot tub was broken and leaking. And the pool itself is very small. Overall we had a nice stay, and would recommend this place for 1 night stay but if you’re staying longer, maybe look for a place with better service
Excellent 9.0
Pros: Clean customer service great but need to fix some items in the room and need to put rubber items inside bath/shower to slippery
Cons: See above
Excellent 8.0
Pros: Clean
Cons: Jacuzzi not working after they confirmed it was
Good 6.0
Pros: The room was nicel
Cons: The Spa did work, that was the reason we choose that hotel because we was told they had and it was working. We was told they would get fix and they didn't.
Okay 5.0
Pros: Price
Cons: Dirty
Excellent 8.0
Pros: Vacinity to SAT airport
Cons: Pool water not heated. Spa whirlpool not working. Other than that the hotel was very clean and the staff were very professional.
Excellent 10.0
Cons: It's hard to find from the freeway. We had a hard time finding it
Good 6.0
Pros: The room was large.
Cons: The bathroom was quite small and the carpet had stains.
Good 6.0
Pros: For our one night stay location was convenient.
Cons: Waited 30 minutes for shuttle. Bedside table had sticky drink spill that required cleaning with sanitizer wipe. Room darkening roman shade could not be opened. Bag breakfast minimal even by Covid standards.
Good 6.0
Pros: Location
Cons: Took 20 minutes to check in due to on women show. Had to switch rooms because they had no access to the plunger.
Okay 5.0
Pros: Nothing
Cons: Location and tub very old
Good 7.0
Pros: Nice room, modern style and clean. Great location very close to airport.
Cons: Evening staff at front desk not very friendly. Pool area and absolutely neglected with cleaning. Dead insects, dirt all around the room. Pool furniture was very rusted, needed thrown out. Hot tub jets did not work. No pool towels.
Excellent 8.8
Very clean, spacious rooms, very nice especially for the valued price
Okay 4.0
Pros: The room was acceptable and bed comfortable
Cons: The rug was extremely dirty and probably not cleaned is extended period of time.
Poor 1.0
Pros: nothing
Cons: Hooking up to their wi-fi results in a download of a commercial cor the hotel which I have not yet been able to get rid of. DO NOT STAY AT THIS HOTEL
Good 6.0
Pros: Modern, clean, friendly, good location, indoor hot tub
Cons: No continental breakfast.
Excellent 9.4
Cons: Breakfast isn't complimentary
Excellent 10.0
Pros: The staff was very friendly and helpful. One helped me check in and made sure I got the room I wanted. Another helped me find a really awesome local restaurant.
Cons: Because of construction the signage wasn't up so I almost went to the wrong hotel, but because you emailed me the address it worked out fine.
Good 6.0
Pros: Average room, needed a pull out loveseat or just a regular loveseat. Room had an awkward empty spot that looked perfect for a small sofa/loveseat.
Cons: Shower was an odd configuration. You couldn't turn it on without being in it.
Okay 4.5
Pros: convience
Cons: toilet stopped up entire time
Okay 4.0
Pros: I was surprised that they did business while the active renovations was going on. It was total mass. I am sure the front desk personnel could not be kind because so many guests complained about the conditions . They removed the hotel sign nobody could fi
Okay 5.0
Pros: Room was clean and spacious.
Cons: Hotel under construction. Parking was a mess due to that. A construction worker told me a car had been broken into by the hotel entrance where i wanted to park next to my room so I parked at opposite end of hotel. No phone in room.
Mediocre 2.0
Pros: Nothing
Cons: Dirty Construction
Good 7.0
Pros: Location. Comfort. Amenities
Cons: Noisy construction
Good 7.4
Pros: Good breakfast and clean hotel and rooms
Cons: Under renovation and some things were missing. In our room, the shade part of our curtain was missing so all we had was a dark privacy curtain. Also we were not informed during our check in or reservations that the pool and gym were going to be closed for renovation. Something to be noted is the lack of a dresser with drawers to put your clothes. We were staying for four days and the shelves provided in the closet were not very accommodating.
Good 7.0
Pros: Everything was very clean.
Cons: Thin walls in the bedroom - we felt like intruders so turned up our TV. Also breakfast area small for weekend crowds.
Excellent 9.1
Pros: We like the breakfast. The bed was comfortable.
Excellent 9.7
Pros: Staff Location Room had 2 beds with a subdivided wall
Cons: Free wifi was VERY SLOW.
Excellent 9.4
Pros: Nice place. Free breakfast had plenty of choices. Loved our room. Only paid 10$ more then going to motel 6. Very nice place
Cons: The pool was very small.
Excellent 10.0
Pros: We were in San Antonio for our son's graduation from Fort Sam Houston and the hotel is very close so it made it very convenient. The hotel is also very close to the airport. The room was very nice and the hotel is very clean. Everyone was very nice.
Excellent 8.0
Pros: Room was spacious. Breakfast was good. The hotel was lcoated by the airport and we were able to get where we wanted with ease.
Cons: We stayed for two nights, and room service never came to clean our room after the first night.
Hilton Garden Inn San Antonio Airport South - San Antonio
Rated no. 11
8.3
Excellent 8.3
Based on 700 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
6.0
Location
8.5
Overall
7.3
Overall 8.2 Excellent
Based on 72 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
6.0
Location
8.5
Overall
7.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Location
8.2
Services
8.2
Staff
8.7
Cleanliness
8.0
Comfort
10.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
9.2
Comfort
9.6
Location
8.8
Services
8.8
Staff
9.6
Cleanliness
9.7
Comfort
9.7
Location
9.7
Services
9.4
Staff
10.0
Cleanliness
9.2
Comfort
8.3
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
6.7
Comfort
8.3
Location
9.2
Services
8.3
Staff
9.2

Mediocre 2.0
Pros: Location
Cons: My tv never worked called front desk problem was never resolved. Bed was noisey and not comfortable at all.
Excellent 8.0
Pros: The room was very spacious enough for me and my two kids they loved it. It was equipped for cooking and storing food and the pool was open till 10pm. The breakfast was good both morning it was a different selection.
Cons: In the room it would have been easier for party of more than 2 to have extra towels and soap just in case and linen for the sofa bed
Mediocre 2.0
Pros: close to airport
Cons: super dirty room. I asked for a NON smoking room and found cigarette bud in the room! yuck yuck, i asked for NO down pillow since my son is super allergic and they assured me you did not have them in room! we double checked and you had 2 of them on the bed! & on top of the filthy and stained comforter and they put me near the stairs and i could hear people walking up and slamming door all night and morning so impossible to sleep at all. TRAFFIC was super loud and homeless people walking all around the gate. i didnt feel safe with my son! as i was leaving i FELL on a cracked parking area on the concrete and hurt my knee!!!! HORRIBLE HORRIBLE HOTEL! charged me for parking for 2 days when parking lot is all cracked and DANGEROUS!
Excellent 9.0
Pros: The staff was really helpful and corteous.
Cons: No bacon or sausages during breakfast.
Excellent 9.0
Pros: Very comfortable n every has its own kitchen
Cons: Customer service excellent
Excellent 10.0
Pros: The hotel was amazing. It was extremely cleaned and the staff was amazing. Now I know where I'll be staying at when I go back to San Antonio.
Excellent 10.0
Pros: Good value, good conditions. Fair breakfast.
Cons: No.
Poor 1.0
Pros: Not much
Cons: Charged $10 for parking for a cheap hotel!! Freeway noise was very loud!! Could not sleep!!
Residence Inn by Marriott San Antonio Airport/Alamo Heights - San Antonio
Rated no. 12
8.2
Excellent 8.2
Based on 72 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
7.2
Location
8.4
Overall
7.5
Overall 7.8 Good
Based on 538 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
7.2
Location
8.4
Overall
7.5
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
7.0
Cleanliness
8.2
Comfort
8.3
Location
8.5
Services
7.7
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
6.0
Overall
10.0
Cleanliness
5.3
Comfort
5.3
Facilities
5.3
Location
8.0
Overall
4.6
Cleanliness
8.2
Comfort
8.1
Location
8.2
Services
7.7
Staff
8.4
Cleanliness
8.4
Comfort
8.4
Location
8.7
Services
8.3
Staff
8.6
Cleanliness
8.2
Comfort
8.2
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.1
Staff
8.3

Excellent 10.0
Pros: Convient location to the airport
Cons: No. Staff was friendly and professional.
Poor 1.0
Pros: location
Cons: attendant took over an hour to check in two people ahead of me. then when we finally got to our room there was no soap or shampoo. when I asked they said due to Covid. I have travelled all throughout the pandemic and this is the first time someone uses it as an excuse to be cheap. shame on them.
Good 7.0
Pros: Free Shutte service to the airport and a nice person in the front desk at the check in.
Cons: No breakfast service, pool schedule, room smell, Cleanliness was not at the level it should be, the blankets have something because I got itch. There was no shampoo.
Excellent 9.0
Pros: good value, helpful staff, clean premises, comfortable beds, refrigerator in room, free parking
Cons: wasn’t able to get a late checkout past 1:00pm without paying for an additional full day. Breakfast is still not available.
Excellent 8.0
Pros: price and location…shuttle to the airport
Cons: road noise
Excellent 9.6
If you need a quick overnight place by the airport that is clean and comfortable this is your place. Nothing snazzy about the area but that makes for a quick, convenient free shuttle ride to the airport. Best value for your money
Excellent 10.0
Pros: It was easy to get to and very fast check in and out process. Staff is friendly and helpful
Good 7.0
Pros: Staff and proximity to airport.
Cons: No elevator. No breakfast as advertised. Stairs needed vacuuming.
Excellent 9.0
Cons: the carpets had stains and showed their age.
Good 6.0
Pros: Location is fine, room is fine, all you need for short stays.
Cons: it doesn't has breakfaste service.
Poor 1.0
Pros: Nothing
Cons: We ran out of toilet paper, the air conditioning sucked, the bed sheets had stains on it and went to the front desk and waited 15 minutes no one ever came I stayed in room 122
Excellent 8.0
Pros: Close to where I needed to be
Cons: It is not easy to find on the access rd... the hotel sign is completely hidden by another sign, entrance is very small and easy to miss.
Excellent 10.0
Pros: Very decent breakfast for the price and room was actually above my expectations. Would stay there again.
Cons: I had a little problem trying to find it, but it was more the traffic that was upsetting.
Excellent 10.0
Pros: It was very convenient the beds where comfortable the stage was very professional.
Okay 5.0
Pros: Easy check in/out. Friendly desk clerk
Cons: Breakfast selection very poor. Traveling with someone with gluten allergies. Only option that didn't contain gluten was an apple or a banana. We went somewhere else for breakfast. Might offer gluten free cereal like Chex. Maybe yogurt or bacon and eggs.
Excellent 10.0
Pros: It was very clean and a great value!!!
Excellent 8.0
Pros: Wifi Continental breakfast Enough towels in room Airport shuttle
Cons: That I gave them my wyndham card they said I wouldn't get any reward points .
Excellent 10.0
Pros: The staff was so friendly and accommodating!
Cons: Make sure you have transportation if staying here!
Excellent 10.0
Pros: The staff is so friendly and accommodating! The breakfast is good! Love the waffles! So I would definitely stay here again!
Cons: Was disappointed on how dirty the pool was, wish it was cleaner. Was looking forward to a swim. Also do not stay here, unless you have a car or you can Uber/Taxi it! Lol
Poor 1.0
Pros: Very dirty hotel, BedBugs,both my wife and I were bitten numerous times. Would not stay or recommend. Did not know until the morning we were bitten. Or would havery spoken to the management.Very disappointed in the Wyndham Hotels.
Okay 4.0
Pros: It was probably the closest hotel to the airport in the price range - and they have a free shuttle, which is nice.
Cons: It's currently being renovated and the common area (halls) look like the place should be condemned - ripped carpet, huge stains, paint chunks and drywall litter the halls. The rooms are clean, but it's gross in the main areas.
Mediocre 3.7
Pros: Woke up to use the bathroom at 3 am and saw 2 large roaches in the bathroom.
Cons: Front desk was also rude.
Excellent 9.1
Pros: Great location with shuttle to SAT.
Cons: No issues at/with Days Inn.
Days Inn by Wyndham San Antonio Airport - San Antonio
Rated no. 13
7.8
Good 7.8
Based on 538 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
8.0
Location
8.3
Overall
8.0
Overall 7.6 Good
Based on 313 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.6
Services
8.1
Staff
8.7
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.1
Comfort
7.9
Location
8.1
Services
7.5
Staff
8.2
Cleanliness
8.0
Comfort
7.9
Facilities
8.0
Location
7.7
Overall
8.0
Cleanliness
8.3
Comfort
8.0
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
7.6
Comfort
7.4
Location
7.9
Services
7.2
Staff
8.1

Excellent 10.0
Pros: Very clean, very quiet and beds are very comfortable.
Cons: N/A
Excellent 9.0
Pros: location fine; but very clean; felt like a new room.
Cons: bright lights from McDonalds all night.
Poor 1.0
Pros: Staff was nice.
Cons: My daughter had bites all over her when we woke up. Then the next day me and my son had bites everywhere. I'm pretty sure the room had bed bugs. We called and complained and never heard back from the manager.
Excellent 8.0
Pros: For being very near the airport, you could not see or hear the planes. It felt warm for being a functional, convenient hotel
Good 6.0
Cons: I get it. Harsh times, but the toiletries were lacking, as well as the food service and the over-all presentation of the hotel
Excellent 10.0
Pros: Clean room, spacious room,friendly employees, great value.
Cons: One outlet was working
Okay 5.0
Cons: There wasn’t enough staff
Good 6.0
Pros: Staff was very nice. Clean hotel, but an older facility that has been remodeled. Adequate accommodations.
Cons: Price for the rooms was a little high for the type and quality of the hotel. Were not aware at check-in that we would be charged for parking. Not a deal breaker.
Excellent 8.0
Pros: if you need to be near the airport, it's great. McDonalds right next door open 24 hours and Whattaburger nearby.
Cons: no
Excellent 10.0
Pros: It is very close to the SA Airport. Friendly staff.
Okay 5.0
Pros: Beautiful showers and decorating. Big TV, modern furniture. Very clean n cozy. The staff was very nice. Gated parking is a plus.
Cons: We heard two gun shots at 2 AM. There was constant voices from a group of people. There was also several cars peeling out and acceleration their engines. We were up till 3 AM with these sounds. We will not stay there again. There needs to be police...
Excellent 9.0
Pros: Hotel is close to the airport and several dinging options.
Cons: They charge for parking.
Excellent 10.0
Pros: Location, staff, cleanliness, price.
Poor 1.0
Pros: sink clogged!
Mediocre 2.0
Pros: The location was very convenient.
Excellent 10.0
Pros: Love the cleanliness of the overall property.
Cons: The staff taking a 2sec look @ my debit card assuming it was prepaid.the rebuttal I was given was that my card didnt have my name. My card DID have my name on it. Banks are starting to migrate to have card #/exp/CVV &NAME printed on the back of the card.
Excellent 10.0
Pros: This was the cleanest hotel I’ve stayed in. The staff is extremely friendly and I will definitely use this location again should I need a room.
Poor 1.0
Pros: Staff was very nice & professional
Cons: The location of this hotel is not only terrible it is dangerous! The All night noise Was terrible - there was a shoot out next to the hotel!!!!! The at next to the parking lot was open until 5am - music was unbelievable!!
Excellent 10.0
Pros: Great
Cons: Yes
Poor 1.0
Pros: The location
Cons: The sheets and blanket on the bed were filthy! I had to get switched to another room and the sheets in that room had stains as well I ended up leaving in the middle of the night. I was very livid I had to drive over 4hrs to get home without any sleep.
Good 7.0
Pros: Location was pretty good. The pool was ok.
Cons: The rooms are really outdated. Also, the TV system was really poor. Kind of a bland experience.
Good 6.0
Pros: The cleanliness of the rooms and the balconies/patios each room has were definite positives about the hotel.
Cons: The unmentioned $100 incidentals fee was not great, and the size of the rooms were a little smaller than anticipated.
Okay 5.0
Cons: I had a really bad experience at this hotel. The room needed some cleaning aside that there big roaches in the room I stayed at I had to Kill them and chased about 4.I have pictures to prove it. I tried to complain same day but could not reach a person.
Poor 1.0
Cons: Old I always asked for a double bed and give me single we where 4 in one one room my wife and 2 babies.
Excellent 10.0
Pros: Bed super comfortable
Cons: A fan to circulate the air in the room
Okay 4.5
Pros: lots of airplanes at all hours of the night
Cons: airplanes, lots of airplanes at all hours of the night. bathrooms could use some updating and a decent cleaning.
Good 7.1
Pros: Comfortable bed, clean room and bathroom
Cons: Really creepy location, but it seems like all the hotels near the airport face the same challenge
Courtyard by Marriott San Antonio Airport - San Antonio
Rated no. 14
7.6
Good 7.6
Based on 313 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.9
Facilities
7.6
Location
8.1
Overall
7.4
Overall 7.3 Good
Based on 903 reviews
Cleanliness
7.7
Comfort
7.9
Facilities
7.6
Location
8.1
Overall
7.4
Cleanliness
7.0
Comfort
6.0
Facilities
7.0
Location
7.0
Overall
2.0
Cleanliness
7.6
Comfort
7.9
Location
8.2
Services
7.4
Staff
8.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
9.3
Cleanliness
7.8
Comfort
7.3
Location
7.9
Services
7.3
Staff
8.0
Cleanliness
8.0
Comfort
8.1
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.8
Comfort
8.0
Facilities
5.0
Location
8.1
Overall
6.0
Cleanliness
7.6
Comfort
7.9
Location
8.4
Services
7.7
Staff
8.2

Excellent 10.0
Pros: Room was excellent, the sofa bed was not quite what we were expecting. the divider cut that person out from watching TV with the rest of our family.
Cons: TV location. directions to the hotel didn't consider all the construction.
Excellent 9.0
Pros: The room was nice and spacious.
Cons: Didnt like how the toilet and sink is in a completely other room of the sink and shower the set up just doesn’t make sense.
Excellent 10.0
Pros: ok
Cons: n/a
Good 6.0
Pros: Close to airport, very friendly staff
Cons: Our room had broken curtains, a faucet that sprayed water all over, and the floor and curtains were not very clean.
Good 7.0
Pros: The location and the staff were nice. I would stay again and recommend¿.BUT ONLY IF THEY DID PROPER REPAIRS OR REMODELED.
Cons: One elevator was down, so only one ran. There was spill or puke (couldn¿t tell) with dried food left on the pullout bed under the couch. Exposed wires under the AC unit. Door frames were broken and had make-shift latches weirdly installed. Needs remod
Poor 1.0
Cons: The staff
Good 7.0
Pros: The room was comfortable and well appointed.
Cons: When traveling I nearly always use the hotel's fitness center. The fitness center at this property was dated and ill equipped. Of the three treadmills, two had electrical tape on the treadmill track to repair rips.
Excellent 10.0
Pros: The staff are the best , the the lady in the front desk the best .
Cons: Nothing
Excellent 10.0
Pros: space in room was hreat
Cons: due to covid pool was closed
Excellent 9.0
Pros: The attendants who served breakfast was very courteous and generous.
Cons: The sheets were stained, room cards were malfunctioning, there were several broken/ damaged items in our room.
Mediocre 3.0
Pros: The location was central to everything I needed.
Cons: No comforter on my bed 1st night. Next day was told one would be brought to me. It never was. I had to go down to the front desk to get a comforter and toilet paper for my room. In the hotel for 2 days room was never serviced. Ice machine on floor broke.
Mediocre 3.0
Pros: The breakfast was great & kitchen staff was awesome
Cons: Need to add on web site that the pool & gym are closed due to covid restrictions! My kids where excited about the hotel till they told us the pool was closed
Poor 1.0
Cons: Poor service, phone in room not connected, dirt and torn sofa.
Poor 1.0
Pros: Horrible experience, air not working in one of the rooms, moved to a room that hadn't been cleaned. Moved again no linens at desk for sofa sleeper.Will never stay there again..
Okay 5.0
Pros: Location
Cons: The staff tell you to call before 9am to have room clean I did the first day they half clean the sep day bevy showed up.
Excellent 10.0
Pros: The staff was friendly and the rooms were comfortable and spacious.
Cons: The fire alarm going off early in the morning.....at least it works ¿¿
Excellent 8.0
Pros: The room layout was not a typical hotel layout. It had a couch and the bathrooms were very different in a good way!!!
Cons: I did not like the pool was not open the kids were not happy
Excellent 8.0
Pros: The room was so presidential. Wasn¿t entirely clean. There was hair that wasn¿t mine on (under the bowl) the sink.
Cons: Hated that the pool was not able to use. This is the main reason I chose the hotel
Okay 4.0
Cons: Check in turned into a huge mess. While being charged three separate fees for my room. Hotel room trash was not emptied from previous guests and the soaps were not restocked.
Okay 4.0
Pros: The night staff was very friendly and helpful when we checked in after a long drive.
Cons: Lock on sliding door to water closet broken, so you had to hold the door shut while using the restroom. Hole in the wall behind the toilet paper dispenser that someone had stuffed with toilet paper. Stains on the couch and day bed. Smelled like mildew.
Poor 1.0
Pros: Bed was comfortable
Cons: Indoor Pool was not working and the bathroom inside the rooms had separate rooms for the toilet and shower and sliding door would not lock so the door would slide open which is terrible if traveling with your family.
Poor 1.0
Pros: I liked that we had a fridge and microwave.
Cons: I did not like the fact that there was cops when we arrived, exposed wires in our room, rude front desk, the elevator had exposed wires as well they were to busy to listen. Took the stairs to our room came back and they rigged it up with rubber bands.
Okay 4.0
Pros: Proximity to Airport
Cons: Shuttle was down No notification Lobby furniture was worn Overpriced
Excellent 10.0
Pros: Very relaxing and spacious.
Cons: Everything was awesome
Mediocre 2.0
Pros: Tv was good
Cons: Location was real bad and the ac units where not checked or had PM¿s done we had to move 3 times because of the AC units not working
Poor 1.0
Cons: Pool was closed
Okay 5.0
Pros: Location was great
Cons: A lot of people drinking and socializing in the lobby at all hours of the day. The hotel charged for wiFi. It was not free for guests like at all other hotels. This was not disclosed. Room did not have seal of cleanliness like we e seen post pandemic.
Excellent 10.0
Pros: It¿s soo clean and quiet!!
Mediocre 3.0
Pros: Location. Bed is comfortable.
Cons: Room was dirty. We moved a foot stool and found popcorn under it. Glass where toiletries and wash clothes were was so dusty you could see where items were when picked up. Toilet paper dispenser was broken off the wall and just laying on top the toilet.
Mediocre 3.0
Pros: N/a
Excellent 10.0
Pros: The comfort
Cons: Needs some TLC. A good amount of small repairs needed
Mediocre 2.0
Pros: The rooms are larger than most.
Cons: I did not like how they said their pool was open and that they had breakfast when they didn't and their pool was drained. They charged my card like 4 different times for no reason. The staff was not helpful at all and could not explain the charges
Good 6.0
Pros: Location
Cons: It wasn¿t very clean. Broken fixtures and a door that didn¿t lock meant we had to move rooms. The pool was closed.
Good 7.0
Pros: The staff was excellent.
Cons: Room 130 had a problem with the tub having a crack and poor repair to it. It was not cleaned well before we arrived either. We found trash behind the beds.
Okay 5.0
Cons: room was clean on the other hand the only reason I booked room springhill suites was for the indoor pool for my therapy I can not read I had no idea the pool was closed I feel front desk should verbally alert you of that would like refund or half refu
Poor 1.0
Pros: Contemporary look
Cons: Staff checked me in and when I ask about breakfast they told me there¿s no breakfast. I ask for compensation they said it was my fault for not asking for it before I checked in. I felt I was cheating and it was not courteous.
Excellent 10.0
Cons: A.C was a little bit noisy
Mediocre 3.0
Pros: Location.
Cons: No breakfast. No coffee station. Room cleanliness NOT to Marriott's standards. First negative review I have wrote about any Marriott property in over 30 years.
Poor 1.0
Pros: Nothing.
Cons: This is the second time in the last 6 months I have stayed at this hotel.San Antonio is for the most part "Open for Business" with loosened Covid restrictions. This hotel however continues to offer zero amenities. The room was poorly cleaned. Rude staff.
Mediocre 3.0
Pros: Two times people came into our hotel room. Once while my S/O was in the shower.
Cons: Refrigerator was not working.
Okay 5.0
Pros: My departure from there was the best of the stay. Room was a good size.
Cons: Definitely bottom of the barrel for a Marriott brand hotel. First room we were placed in looked dirty, dingy, and had a pet hotel next to that side of the building with baking dogs! Rooms have mold, noisy location, housekeeping doesn’t wear
Good 7.0
Pros: staff was very friendly and strictly adhered to the Covid=19 precautions while giving good service.
Cons: the room was clean but was in need of some maintenance, I told manager and was told these would be addressed. There were no bedside tables, which meant no place to put alarm clock, cell phone, book, emergency inhaler.......
Okay 4.0
Pros: Clean rooms
Cons: The hotel has ZERO breakfast due to covid and ZERO extra blankets and towels etc. They went over the top and are doing a bit too much. Regardless of covid I expect better from Springhill.
Good 7.0
Cons: Try to charge you 20$ for each 15 minutes you want for late check out fee, when you can rent a whole extra night for 60$, absurd. every hotel i stay at will give you at least an extra hour for free, very rude management.
Poor 1.0
Pros: Location was good
Cons: My card was charged over $56 I called the hotel spoke to the manager she said they charged me for the room by mistake and would send me a email with more details about the refund. I still haven't received the email and haven't received the refund.
Poor 1.0
Cons: Dog kennel within 500 feet with constant barking dogs starting at 8 am.
Good 7.0
Pros: Room was fantastic. Very clean.
Cons: They did not tell us that there was no breakfast or grab and go until we arrived. They offered to let us cancel with no fee, but we had just driven 200 miles and where were we going to get another reservation? There was also no cleaning service.
Mediocre 2.0
Pros: Location
Cons: I chose the hotel for its location , airport shuttle and breakfast. When I arrived I was informed there was NO shuttle, No breakfast and the room I was given was adjacent to a Pet Hotel with dozens of barking dogs starting at 6 am and lasting until 10pm
Mediocre 3.0
Pros: primarily location, okay for some but not for me.
Cons: Hotel is fine, just not a good experience, had to change rooms as the first room the air conditioner was rattling. Had to be buzzed into the hotel after knocking on the window as I waited for someone to come to the desk to buzz me in. Not a good stay
Okay 4.0
Pros: The hotel staff was friendly and professional
Cons: stopped up sink in toilet room water not hot in sink in shower room smoke detector was wrapped in plastic
Good 7.0
Pros: Great hotel for the price and the location was great.
Cons: I did not like my experience at the check in desk. The male white bald employee who finally assisted us was very rude. He took his time to even acknowledge we were in line he even rolled his eyes several times when he decided to help. Very unprofessional.
Okay 5.0
Pros: The room was nice and clean
Cons: Poor service no towels
Good 7.0
Pros: Overall room was nice.
Cons: I found a dirty plate on top of the microwave. Bathtub like a mini bathtub not impressed with it at all.
Good 6.0
Pros: The room was clean. Coffe maker was in the room, though missing the part that holds the filter. They were able to get me a part quickly.
Cons: I know I am travelling during the pandemic, but this hotel had the least of all that I have stayed at, all Marriott brands. One towel in the room. I had to ask for a hand towel and wash cloth. The front doors were always locked and you had to use your key to enter, probably because only one staff member on duty. The room had a light out in the shower and the TP holder was about to come off the wall. No grab and go bags, no food, no pool or workout facilities, no shuttle service. One set of the double slide fron doors barely opened to let me and my bags through. This did get fixed the last day. The hall on the top floor carpets where filthy, with streaks of something spilt. On my last day they had a rental carpet cleaner by one of the staff members come and clean the floor. However, it didn't make much difference because the carpet was still dirty looking after they left. After talking to another guy staying at another brand, the management at this location needs to step up to make the stay better.
Good 7.0
Pros: Spacious room, location
Cons: coffee and breakfast wasn't offered though advertised on their website. Maid service wasn't offered as well.
Okay 4.0
Pros: No breakfast due to covid19 all other places offer to go
Cons: They charged a hold on cc after booking company charged us so we double paid for room
Excellent 10.0
Pros: We liked everything since the moment we walked in, the staff was really friendly fast and easy to get our room keys. Breakfast was great had a little of everything, close to downtown malls shopping centers and restaurants. Our room was very clean and everything was in place. overall a great experience and will be booking again in the near future.:)
Good 7.7
Pros: The location was the high point for us. Close to where we wanted to be. The facility was modern in appearance. Well kept up and clean.
Cons: The rooms AC/heat blows right on the person in bed closest to the unit. Shower door seal was broken.
Excellent 10.0
Pros: The set up of the room
Okay 4.6
Cons: AC made horrible vibration noises and there was not hot water. Changed rooms the second night at 4pm and the maid service still hadn't cleaned my original room.
Excellent 8.3
Pros: Different atmosphere versus other hotel brands. Good bargain price per quality.
Cons: My cc was charged twice and the only way I noticed was because I was bored and checked my bank statements. I understand this to be a mistake but a mistake that is very inconvenient for me. Now I will make it a habit to double check any charges to my card in the future, I plan to continue doing business with Marriott.
SpringHill Suites by Marriott San Antonio Airport - San Antonio
Rated no. 15
7.3
Good 7.3
Based on 903 reviews
Details
Reviews

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