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Hotels near San Antonio Airport

Hotels near San Antonio Airport

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San Antonio (SAT) - San Antonio, TX, United States
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Best hotels near San Antonio Airport

Cleanliness
9.3
Comfort
9.4
Facilities
9.3
Food
0.0
Location
9.4
Overall 9.3 Excellent
Based on 721 reviews
Cleanliness
9.3
Comfort
9.4
Facilities
9.3
Food
0.0
Location
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.5
Cleanliness
9.5
Comfort
7.5
Facilities
8.6
Food
0.0
Location
9.0
Cleanliness
9.5
Comfort
9.4
Location
9.3
Services
9.3
Staff
9.5
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
8.9
Staff
9.2
Cleanliness
9.5
Comfort
9.5
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Location
9.3
Services
9.1
Staff
9.4

Excellent 10.0
Cons: Bathroom door is too hard to get around. Use pocket doors or outward swinging doors.
Excellent 10.0
Pros: The beds were amazingly comfortable.
Cons: Only had vending on first floor which was a long walk to trust your child to find and find their way back to room.
Excellent 10.0
Excellent 9.0
Pros: The food was really good
Cons: The bathroom
Excellent 8.0
Pros: Friendly staff and clean hotel
Cons: Wasn't clear how to get the airport shuttle (Column B20-22 and call the hotel to get it to come pick you up).
Excellent 9.0
Pros: Size of the rooms and availability of everything needed during our stay.
Excellent 10.0
Pros: It¿s clean & confortable.
Cons: Needs a renovation especially since now a days every body uses a usb cable. To recharge your cell phone and or other handheld devices.
Excellent 9.0
Pros: Shuttle service
Cons: No room service after 7pm. The prices of food items in lobby too high. Hiad to try Uber Eats & restaurant didn't get order right. Not partner with hotels for reward points.
Excellent 9.0
Pros: The staff was courteous and very friendly. The room was clean, the bed comfortable,the linen and towels were clean . The front desk was responsive and personable. A very nice experience.
Cons: None.
Excellent 10.0
Pros: Staff was very friendly and professional
Cons: Nothing
Excellent 10.0
Pros: Customer Service , nice beds ....
Cons: More extensive the time to breakfast...
Excellent 10.0
Pros: The room was nice and clean. We enjoyed two free mixed drinks at 5:30 p.m. and they even had food that was served to us because of the pandemic (no self-service), the same with breakfast, nice and hot. Staff was nice. Free parking in covered garage.
Cons: No. Loved everything.
Excellent 10.0
Pros: Food
Cons: NA
Good 7.2
Excellent 10.0
Pros: Very accommodating. Lots of amenities. The breakfast was good and staff were very polite and helpful.
Excellent 10.0
Pros: They upgraded my room to a suite for free, the afternoon snack n drinks were great and the hot breakfast was excellent
Okay 5.0
Pros: I liked the location and the bed was comfortable.
Cons: The heater didn’t work and it was so cold outside. There was a cockroach walking on the wall, I check the room and didn’t see anymore. It might have just walked in from outside. Very small bathroom.
Good 7.0
Pros: Staff was amazing very courteous and attentive loved everything about this hotel except for my experience in my room.
Cons: There were bed bugs and i had to wash and dry all of my clothes.
Okay 5.0
Pros: it was located near the sites that we were visiting. The beds were extremely comfortable.
Cons: when we attempted to lower the temperature, the thermostat did not change. it was warner than expected. We had to sleep with our heads to the foot of the bed in order to cool down.
Okay 5.0
Cons: There was not enough parking in the garage, so had to use the street side parking. The breakfast was just ok. Price was to high for the hotel experience we actually received.
Excellent 10.0
Pros: Clean rooms and very close to airport.
Excellent 10.0
Pros: I have stayed at this location before so I noticed that it has been fairly recently been redecorated. The carpeting and furnishings are new. It is well kept and the staff are very friendly. The breakfast was delicious as usual with a variety of options. I would definitely recommend staying at this hotel.
Cons: The only drawback was the lack of a protein choice, besides the hotdogs, at kick back. The chicken and or meatballs are missed.
Okay 4.0
Pros: Proximity to airport
Cons: Dirty. Roaches. Smelled
Excellent 10.0
Pros: I have stayed at this particular location on 6 separate occasions and have had great experiences here every time. Its my go-to hotel in the San Antonio area, and is very close to the Airport. The staff have always been friendly and professional, the rooms are comfortable, and they even provide free breakfast, dinner and alcoholic beverages. I typically don't take the time to leave reviews, but i honestly feel they deserve the praise.
Excellent 10.0
Pros: The hotel had just gone through a renovation, so it smelled new and clean. It was very clean; the staff courteous and friendly, very helpful with directions; they had a shuttle that would take and pick you up you anywhere within 2-3 miles of the hotel; it was close to a mall, Walmart, several places to eat, and the interstate; and plenty of free parking; they had late night shuttle service (12am) and early morning shuttle service 4am for airport departures ). This was my first time staying at a DI, I'm planning my next trip to SAT and will definitely stay at the airport Drury Inn.
Cons: I can't think of anything I didn't like!
Mediocre 3.0
Pros: Exterior and inside decoration.
Cons: The room was uncomfortable, is small (room 543), I have stayed at Drury hotels before at La Cantera, Drury Plaza and Drury Medical Center and they're different I reserved the same room type but this room at Drury Airport is nothing compared to the others.
Excellent 8.8
Pros: Great breakfast, near airport rental car returns, clean facility, professional staff
Cons: We stayed twice. We had slow sink drains in both of our rooms.
Excellent 10.0
Pros: Great service! Nice bonus of breakfast and Happy Hour!
Drury Plaza Hotel San Antonio Airport - San Antonio
Rated no. 1
9.3
Excellent 9.3
Based on 721 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
8.0
Location
9.4
Overall
8.5
Overall 9.2 Excellent
Based on 358 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
8.0
Location
9.4
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.1
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.4
Services
9.1
Staff
9.5
Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.1
Cleanliness
9.3
Comfort
9.1
Facilities
6.0
Location
9.7
Overall
7.0
Cleanliness
9.2
Comfort
8.9
Location
9.7
Services
9.2
Staff
9.6

Excellent 9.0
Pros: Very friendly staff! Gated parking! Awesome location! Comfortable beds! We had a great stay!
Poor 1.0
Cons: Rooms smelled like smoke, there were roaches on the countertop. The front desk was giving us attitudes and we told them we didn't want to stay there especially with 3 kids all under the age of 10. They still charged our card after we told them we didn't want to stay. Not to mention, several other customers were making the same complaint.
Excellent 8.0
Pros: Staff was extremely friendly and helpful. Facilities were clean and room was spacious. Toiletries provided exceeded expectation. They accommodated my early check in and floor request.
Cons: I should have been more specific with my needs because my room was just outside the elevator and I could hear all the noise. There were loud kids on my floor as well.
Excellent 10.0
Pros: The ease of check in and access to room/ floors from parking garage
Cons: Nothing everything was perfect
Excellent 8.0
Pros: Good location, just surprised by how crowded and massless. Staff still complied.
Cons: Not close to any type of food venue.
Excellent 10.0
Pros: Very clean
Cons: N/A
Good 6.0
Pros: It was in a very convenient location. The women serving breakfast in the mornings were very professional, courteous, and helpful. They provided outstanding customer service!
Cons: The hotel room was next to the door leading to the outside pool & the parking lot. It was constantly very noisy as this door loudly shut, for hours on end during the evening. Also, there were footsteps of a youngster running back and forth upstairs.
Excellent 10.0
Pros: It was well maintained and kept clean!
Cons: Not that I can think of
Excellent 10.0
Pros: Easy access to get to. Great parking
Excellent 10.0
Pros: Very clean room, very courteous staff, practicing Covid protection (which I appreciate)
Cons: No issues with this hotel.
Excellent 8.0
Pros: Location
Cons: Hallways smelled like wet dog.
Excellent 10.0
Pros: The friendly staff
Cons: No.
Excellent 10.0
Pros: Great bed, great location, covered parking, absolutely everything.
Cons: Nothing
Excellent 9.0
Pros: Great location, close to everything in San Antonio. Breakfast was great and had a lot of variety. The room was very clean and had enough space for my family.
Excellent 9.0
Cons: Bed was hard as rock....
Excellent 10.0
Pros: Right location, clean and organized, great room size and nice breakfast!
Excellent 10.0
Pros: The room was really nice and the breakfast was very good !
Cons: No
Excellent 10.0
Pros: It was close to the airport, clean and comfortable, the staff could not have been more friendly and the price was very reasonable.
Cons: There was nothing not to like.
Okay 4.0
Pros: The location was good.
Cons: My wife got some kind of bed bug bites her thigh was full of red spots. She also got some kind of blister on her lip when she dryed her face after washing it when we first got there.
Good 7.0
Pros: Better than average included breakfast.
Cons: Room next to elevator shaft and heard the chimes whenever an elevator stopped on our floor.
Good 7.0
Pros: Clean; Nice staff
Cons: Elevator is so loud it sounds like a leaf blower. It woke me all through the night.
Holiday Inn Express San Antonio-Airport - San Antonio
Rated no. 2
9.2
Excellent 9.2
Based on 358 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.3
Location
9.1
Overall
8.5
Overall 9.0 Excellent
Based on 959 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.3
Location
9.1
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.2
Services
9.1
Staff
9.3
Cleanliness
8.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.2
Comfort
8.9
Location
9.0
Overall
8.0
Services
8.8
Cleanliness
8.9
Comfort
9.0
Facilities
8.8
Location
9.2
Overall
8.4
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.3
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.3

Excellent 9.0
Pros: I really liked that it was clean an good breakfast an breakfast staff was really nice and kept it clean.
Cons: Didnt like that I had a handicap room,so shower water drained out to floor.
Excellent 8.0
Mediocre 3.0
Pros: Very few breakfast options, the room was clean but the bathroom was too small. However, te biggest problem was a dog barking next room that make sleeping very difficult
Cons: The noise. Last time I stay at this facility because of the barking dog next door and quite a loud guest.
Excellent 9.0
Pros: The hotel is very clean and the lady at the front desk was very friendly. I will definitely stay here again!
Excellent 10.0
Pros: Wasn’t able to stay for breakfast but was offered beverage. That was a kind gesture and really appreciated it.
Excellent 10.0
Pros: Everything comfortable beds, cleanliness and staff were excellent.
Cons: Can't say anything bad about this hotel everything was great.
Excellent 10.0
Pros: Comfortable sleep
Cons: Curtains let in a lot of sunlight in the morning
Excellent 8.0
Pros: The room is very nice for the price, clean and comfortable.
Cons: I had to call 4 times before finally getting someone in order to have a shuttle pick us up at the airport. Their driver was less than helpful as well. When we arrived it became apparent why our calls went unanswered, there was only one person at the desk. She needed help.
Excellent 8.0
Cons: Had long hairs all over my bathroom!
Good 6.0
Pros: They put us downstairs right next to the elevator and next to a door that was broken so you could hear it slam all night
Cons: Too noisy
Excellent 10.0
Pros: Cleanliness, Friendly staff, free drinks offered in evening (we were jot there to partake but is nice they offer). Older remodeled hotel decorated nicely.
Excellent 10.0
Pros: The staff was super friendly and helpful!
Excellent 10.0
Pros: Very helpful and friendly staff, prompt airport shuttle.
Excellent 10.0
Pros: Very clean. Friendly staff. Loved the pool.
Cons: No
Excellent 10.0
Pros: They are Consistent, always friendly, clean, safe, and quiet and very convenient for my work.
Cons: No, everything was great.
Excellent 9.0
Pros: Close to many shops and restaurants.
Excellent 10.0
Pros: The customer service
Cons: Could not use beverage rewards because i was not there from 5pm to 7pm for happy hour
Excellent 10.0
Pros: Very clean!
Excellent 10.0
Pros: Spacious, peaceful. Friendly staff.
Poor 1.0
Pros: Nothing
Cons: My vehicle got broke in twice in 3days parked right in front of lobby.
Good 6.0
Pros: It was extremely close to the airport.
Cons: Reservation was in my name.My husband was told he couldn't check in even though he knew it was in my name,had confirmation #,and his ID matched my info.I was able to convince hotel to let him. This was "for my safety".Seemed unnecessary.
Good 7.0
Pros: It was close to the airport, the pool was open, the happy hour was a nice touch and the staff was great.
Cons: I got bitten by bed bugs, badly!
Poor 1.0
Pros: Bad experience overall.. very embarrassing since i was there with a partner i rarely see... never going back
Cons: Bad customer service/managment, was there for a couple days, they did not clean my room or even bring new towels for the 2nd day.. when i went to front desk to see what the issue was, they said there was nothing they could do...
Good 7.0
Pros: Helpful and friendly staff.
Cons: Feels like a 2.5 star hotel. Weekend breakfast not served until 7 AM.
Mediocre 3.0
Pros: Location..
Cons: Shower head spraying water everywhere. I reached out to front desk to advise them with issue. The respond was! Come down to front desk to get access to another room to shower and then drop off the key back to front desk. This happen close to midnight..
Excellent 8.8
Okay 5.0
Pros: Love the location and so quiet.
Cons: Maid service poor. Trash was not picked up and they need to use trash bags for there trash cans in rooms.
Okay 5.0
Pros: The hotel staff was very attentive and friendly. Housekeeping did a great job.
Cons: The breakfast was terrible.
Good 7.0
Pros: We arrived in San Antonio at midnight and this hotel was literally 5 minutes from the airport. We stayed one night. We slept great. Nice buffet breakfast
Cons: The bathroom was a very small bathroom. The bathtub was practically on top of the toilet. Other than that the room was adequate.
Poor 1.0
Cons: The air conditioning was not functioning properly and as a results the room was warm. There were German roaches in my room!!
Good 6.0
Pros: Location
Cons: The room was warm and dark, the bedding looked old.
Mediocre 3.0
Pros: I didn't like this hotel
Cons: Room was small. Photos show that it looks big. Bathroom extremely small.
Good 7.0
Pros: The location
Cons: Pictures posted do not do justice. The hotel isn''t close to whwt it is rated. The hotel does not seem to be family friendly as we saw someone walking in his boxers on the floor I was provided a room.
Okay 5.0
Pros: Close to airport, accepted dogs
Cons: Floor was filthy
Good 7.0
Pros: Location very good, staff was great and had a shuttle service
Cons: Bed Sheets were stained and had some sort of "crumbs" in them. Did not notice when going to bed because room was dim. Staff very apologetic and did everything they could to alleviate the problem.
Good 6.0
Pros: Location
Cons: It's was old, dingy and not updated. They were running a special cheaper that I ended up having to pay.
Excellent 10.0
Pros: Comfortable room. Afternoon happy hour a nice treat. Very quiet. Pleasant place for adults or families.
Cons: Bathroom a bit cramped. Need toilet paper holders where roll first fly off.
Okay 5.0
Pros: Easy check in
Cons: Nothing exciting
Poor 1.0
Pros: Nothing. Drury needs to take their name off of this location!
Cons: Yes, I've stayed at many Drury Inns, this was the worst yet. They slapped their name on something that does not meet Drury expectations.
Excellent 10.0
Pros: This is a well managed property-it is clean and neat throughout. The staff is exceptional-polite and helpful in every respect.
Cons: One more snack in the evening would have been nice.
Okay 5.0
Pros: The room was clean, although the house keeper said she couldn't clean it, if me and the two small kids were in it. I asked her to vacuum, she did so, gave fresh towels, and more toilet paper. I thought she could have done more. Breakfast choices good
Cons: Yes, I booked a king bed with a sofa bed, and at check-in they only had a room with a king bed in it. They said no other rooms available. They did provide a playpen bed, but that was not what I paid for, and the amenities mentioned you could have that.
Good 7.0
Pros: Location was proximate to all of the activities that our family had planned. Communal area was inviting and well maintained/stocked. The desk man willingly unlocked the breakfast area for my five year old to satisfy an apple craving at 10PM.
Cons: I booked a "King Deluxe" room which was described on the website as "King bed plus sofa sleeper." On arrival, there is actually no such thing as a sofa bed in any room of the hotel. The only elevator was slow enough that we took the stairs to 3rd floor.
Okay 5.0
Pros: quick check in, looks secure
Cons: small rooms, not very clean, small tv, coffee tastes bad
Excellent 10.0
Pros: 99% satisfaction. No designated smoking area outside that had seats. Don't mind that it's nonsmoking but those who smoke should be able to sit and relax outside.
Cons: See issue above comment.
Good 7.1
Pros: The beds were comfy and staff very friendly.
Cons: The bathroom was very small and outdated, the sink outside of it.
Excellent 10.0
Pros: very clean and friendly service! allowed pet for a reasonable price and had small doggy area. quiet large rooms and comfy beds.
Cons: bathroom is small and is disconnected to the sink
Excellent 8.8
Pros: Comfortable, clean, great location, overall great value for the money. I paid $99 + taxes.
Cons: Only one complaint: there is NOWHERE to put a towel or your clothes in the restroom. You literally have to place them on the toilet or on the floor. Not cool. Install some racks or fixture for us to put our things.
Excellent 8.2
Pros: Your choice of beer or wine in the evenings along with some snacks - on the house. Nice touch. Complimentary breakfast is a notch above the ordinary which was nice. Short stay, second time at this location. I'll be back
Excellent 8.0
Pros: Rooms were stylishly decorated, beds were comfortable, free wifi, close to airport and shopping, plenty of parking.
Cons: Rooms were a bit small. Bathroom was tiny. Large wardrobe took up a lot of space. Could hear people talking in the halways as they walked past.
Pear Tree Inn San Antonio Airport - San Antonio
Rated no. 3
9.0
Excellent 9.0
Based on 959 reviews
Details
Reviews

Cleanliness
9.2
Comfort
8.8
Facilities
8.3
Location
8.9
Overall
7.3
Overall 8.8 Excellent
Based on 140 reviews
Cleanliness
9.2
Comfort
8.8
Facilities
8.3
Location
8.9
Overall
7.3
Cleanliness
8.6
Comfort
9.3
Facilities
9.3
Location
7.3
Overall
7.3
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.4
Comfort
8.9
Location
9.0
Services
9.0
Staff
9.4
Cleanliness
9.1
Comfort
8.6
Location
8.9
Services
9.1
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.4
Overall
8.0
Cleanliness
9.0
Comfort
8.7
Facilities
4.0
Location
8.8
Overall
4.0
Cleanliness
9.2
Comfort
9.2
Location
9.0
Services
9.2
Staff
9.2

Excellent 10.0
Pros: The bed was very comfortable.
Cons: Under the expressway
Excellent 10.0
Pros: The property, staff, and cleanliness of my stay we're all excellent.
Cons: Absolutely nothing
Poor 1.0
Pros: It’s owned by Marriott.
Cons: I got to the lobby and left, the hotel is right below a over pass, it’s loud and disturbing. Rooms were over priced for the location, I highly recommend staying at the homewood suites down the road, you will not regret it. Get your act together Marriott on your 3 star hotels.
Excellent 8.0
Pros: Comfortable rooms, all the utensils were available. I warmed up my dinner and pleasantly ate it.
Cons: Breakfast was disappointing.
Excellent 10.0
Pros: Breakfast was ok with Covid
Okay 5.0
Pros: Close to airport.
Cons: TV screen was to small. Bad connection. WiFi slow and at times didn't work.
Good 7.0
Pros: The bed. It was clean, big, soft, and comfortable.
Cons: The tv/entertainment setup wasn't great as the tv was small and didn't pull out from the small dresser it was fixed on top of which made it very difficult to see from anywhere on the bed, as it had to also be viewable from the sofa.
Mediocre 3.0
Pros: parking ,
Cons: for the price , i expected 5 star hotel . ac/ not cooling and have a shutoff switch room was 73+ degree . coffee was out key card have to be replaced daily.
Excellent 10.0
Pros: The room was the cleanest I have ever stayed in. Everything was spotless. I usually don't walk barefoot on hotel carpeting but even the carpet was clean, clean, clean. Add to that a comfortable bed and sofa and a kitchenette and I had a great stay.
Excellent 9.0
Pros: Clean, safe
Cons: Why was there a $20 charge from this hotel for both rooms? There were no "incidentals" or otherwise... ????
Okay 4.0
Pros: Close to the airport, kitchenette.
Cons: Toilette was loud and running every 30 minutes or so. Close to the airport, you could really hear the planes coming and going. AC/Heat. There was no way to adjust the temperature, it was either freezing or too hot.
Excellent 10.0
Pros: Everything was as it should be.
Cons: No
Excellent 9.0
Pros: The full sized kitchen was very nice and having a couch was also convenient.
Cons: The mattress was very worn and sinking in the middle.
Okay 4.0
Pros: Location and the professionalism and attentiveness of the front desk clerk
Cons: The shuttle driver was rude and the fact all rooms are only one bed
Okay 5.0
Pros: Staff was friendly. Close to where I needed to be.
Cons: Very noisy air conditioner. When it was on it rattled and gurgled. So loud could not hear the TV.
Excellent 10.0
Pros: The full suite.
Cons: It's a little hard to get to when you have never been to San Antonio.
Excellent 10.0
Pros: Everybody was super friendly. My daughter said it was a great hotel. She would come back to it.
Excellent 10.0
Pros: I was more than pleased with my stay here while in San Antonio! The entire staff including the shuttle drivers were very friendly and also helpfup in suggesting places nearby to eat. Breakfast & coffee were fantastic! I'd definitely stay here again!!
Cons: Nothing! Everything about this hotel is top notch! Great staff and management!!
Excellent 8.0
Pros: Front desk staff outstanding. Good free morning breakfast. Free parking. Free internet.
Excellent 10.0
Pros: Large clean room with a great free breakfast.
Mediocre 3.0
Pros: Close to where i needed to be
Cons: Way over priced and i wasnt not told it was a handicap room which means no bathtub. This is a problem for people with small children
Good 6.2
Pros: Everything would have bee nice if there were cameras or guards or some sort of protection at night.
Cons: I had my truck stolen at the property and they didn't have any cameras. Apparently, there was a guard at night but maybe he was sleeping or something. No one saw anything. The truck as just suddenly there. The hotel is tucked away in a little corner and I guess is frequented by carnappers. The staff was polite but basically was just given a "that sucks, sorry." I had to ask the La Quinta across the street if they had cameras and they did but, unfortunately, nothing that was pointed at the TownePlace property. I wish I didn't have to have to ask another hotel to maybe see the parking lot. I feel like the hotel should have done something more to be helpful or SOMETHING. Sure, you've got a lot of signs out saying park at your own risk but if you can't ensure my property isn't safe while I stay at your hotel then I will definitely not stay here again.
Excellent 9.4
Pros: The Location is excellent. Loved the ambiance very family oriented. Very safe and we loved it so much.
Cons: I did not appreciate an employee being rude. Also they can improve with a thorough cleaning of the room.
Excellent 10.0
Pros: It was a clean, bright, and had friendly staff. I walked in and was in awe. I will be back !!!
TownePlace Suites by Marriott San Antonio Airport - San Antonio
Rated no. 4
8.8
Excellent 8.8
Based on 140 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
9.2
Location
9.2
Overall
9.2
Overall 8.7 Excellent
Based on 379 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
9.2
Location
9.2
Overall
9.2
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
9.3
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.1
Location
9.4
Services
8.7
Staff
9.2
Cleanliness
8.6
Comfort
9.5
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.8
Comfort
8.9
Location
8.9
Services
8.7
Staff
8.8

Excellent 10.0
Pros: Very clean rooms and are sanitized. Comfortable beds.
Cons: There was nothing I did not like. Everything was excellent. This is my go too place from now on.
Excellent 10.0
Pros: The front desk persons are really nice and helpful
Cons: Everything was excellent
Excellent 9.0
Pros: The rooms were spacious and clean. We were also impressed with their COVID safety measures. In addition, the staff was friendly and courteous. We enjoyed our stay.
Excellent 10.0
Pros: Room is very big for a family. Appreciate the to go breakfast while other hotels don¿t really offer that due to Covid. Friendly staffs
Cons: Nothing much to complain
Excellent 9.0
Pros: The location, nearby restaurants and shopping.
Cons: The bathroom was not fully clean when I checked in. People on the floor above me were noisy.
Excellent 10.0
Pros: Spacious clean and conveniently located. Could use 1 or 2 more fireplaces. With only one , it was difficult to find it free to enjoy
Cons: Not really
Mediocre 2.0
Cons: There were cockroaches in my room on my phone I had to throw away because of the cockroaches there was fingerprints on the mirror in between my sheets it was dirty. On my way back home also had cockroaches inside my vehicle
Poor 1.0
Cons: CLEAN THERE WERE INSECTS IN THE ROOM
Excellent 9.0
Pros: We enjoyed the kitchen and location
Cons: Wish there had been vegan coffee cream (FYI: Non-dairy creamers have milk products).
Mediocre 2.0
Pros: The night staff was very attentive after a medical ermergency. She assisted EMS to enter my hotel room and She checked on me every 10 minutes until my husband arrived after EMS stabilized my breathing.
Cons: The air quality in the hotel was extremely poor. I had a severe asthma attack within 6 hours of arriving requiring an emergency intervention by 911 EMS. I could not remain for my full stay, I highly do not recommend this hotel for anyone with respiratory.
Excellent 9.0
Pros: The people
Cons: Not really
Excellent 9.0
Pros: The People
Cons: Not really, the location maybe.
Excellent 9.0
Pros: Very convenient to airport and mall, room was nice, refrigerator was big, it was confertable
Cons: floor spot cleaned and tub/shower drain was slow.
Excellent 10.0
Pros: Spacious
Cons: Would like to see hot meal for breakfast.....eggs, sausages, bacon, etc.
Excellent 8.0
Pros: Great location and clean
Cons: Dim lighting in the bathroom, shower was a little cramped, and they closed the pool at one point to add chemicals. I didn't like that I wasn't greeted when going into the lobby. The staff wasn't bad, but only 1 of them exceeded expectations out of 4 days
Excellent 10.0
Pros: Very spacious
Excellent 9.7
Pros: The room was very spacious and clean. The bed was really comfortable. Liked having a fridge and microwave. Staff was all very friendly. Hotel close to lots of restaurants, shopping and the airport.
Cons: Room was handicap accessible and the shower floor was completely flat with no barrier to keep the water from going all over the bathroom floor.
Excellent 9.4
Pros: Approximately 25 minutes from Lackland AFB for those traveling for BMT graduation. 4 restaurants within walking distance and a Walmart for snacks and drinks in the room. Full size fridge and microwave. 12pm checkout was nice, and just a few miles from the airport. There was no jet noise however. Easy on and off 410 loop.
Cons: None.
Good 6.0
Pros: el personal de limpieza y el desayuno muy amables.
Cons: Maxx una persona muy prepotente y majadera. trata a los mexicanos muy mal.
Excellent 8.0
Pros: From the lobby, elevators, hallways and to the rooms, everything was perfect. Very modern and clean. My room was spotless, my bed was soft and comfortable. The linens blanketed my soul and warmed my heart as well as my body. I enjoyed my stay very much.
Home2 Suites by Hilton San Antonio Airport, TX - San Antonio
Rated no. 5
8.7
Excellent 8.7
Based on 379 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
9.6
Location
8.8
Overall
9.6
Overall 8.6 Excellent
Based on 249 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
9.6
Location
8.8
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
8.7
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
9.1
Services
9.1
Staff
9.3
Cleanliness
9.0
Comfort
8.7
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
8.0
Comfort
8.2
Location
8.5
Services
7.6
Staff
8.1
Cleanliness
8.1
Comfort
8.6
Location
8.8
Services
8.1
Staff
8.5

Excellent 9.0
Pros: Flexible staff, very helpful and kind.
Cons: Restaurant /bar closes at 9. Pillows were too soft.
Excellent 9.0
Pros: Great front desk staff, awesome room, clean.
Cons: Room was hot, maybe a/C could be moved? Bedroom was hot and front area cool.
Mediocre 3.0
Pros: Location only
Cons: Smell of rooms, no room service, no water in the room
Excellent 10.0
Pros: Nice big room, swimming pool was fully open (big plus since a lot are closed, or are limited because of COVID), hot, made to order breakfast
Excellent 9.0
Pros: Location of hotel and the cleanliness of rooms. Breakfast was a plus and free social hour was nice.
Cons: One of the three elevators was not functioning at the time but it was not a deal breaker.
Excellent 10.0
Cons: No USB ports
Excellent 8.0
Cons: Salad was in refrigerator and a fork in the floor Made me question clean nature of room
Good 6.0
Pros: Clean
Cons: A/ and hot water was terrible
Excellent 10.0
Cons: The breakfast setup was a mess. To many people not enough staff to accommodate the long lines. I was unable to enjoy and take part in the free breakfast. So I had to look outside the hotel for breakfast.
Poor 1.0
Pros: The location was convenient to the airport.
Cons: I was unable to check in until 6:45 pm. When I arrived in my room, an empty beer bottle and box of wine was located in the bathroom. Additionally, the couch had crackers and trash in between the cushions and under it. The overall room was dirty.
Excellent 10.0
Pros: Staff very helpful.
Cons: Shuttles not running due to covid
Poor 1.0
Pros: Breakfast
Cons: Carpet needs replacing as there were red stains imbedded not expected for Embassy suites
Excellent 10.0
Pros: Was very close to my relatives house. Was well kept and clean and spacious room for good price.
Excellent 10.0
Pros: The suite was beautifully designed and clean. We truly enjoyed the complimentary happy hour, evening dinner reception and the hot buffet complimentary breakfast! The rooms were really private although there were children. It was quite in our bedroom.
Cons: It was at its full capacity, (Rodeo was in town) parking was a bit of a struggle when we decided to go out and come back. Other than that, perfect experience.
Excellent 8.0
Pros: The rooms were very spacious and clean.
Cons: I did not like the sofa bed because it was too lumpy, the happy hours had minimal snacks (pretzels, nuts, and goldfish crackers), and housekeeping was knocking on the door at 9am when check out is at noon.
Excellent 9.0
Pros: Nice and quiet suite, and a comfortable bed.
Excellent 10.0
Pros: Excellent facilities
Cons: No
Excellent 10.0
Pros: The bed and the large shower
Cons: Loved everything
Good 6.0
Pros: The customer service.
Cons: The bed linens did not appear fresh. My room window leaked due to a rain storm overnight n saturated the carpet. I alerted the front desk staff at 8 am n by 8pm that same night the issue had not been resolved requiring a room change.
Excellent 10.0
Pros: The bed was extremely comfortable, the staff was amazing and friendly, and the breakfast omelette was so good.
Okay 5.0
Pros: The free breakfast was decent The bed was very comfortable - the best part of my stay
Cons: First time ever getting stuck in an elevator. The hotel had a musty odor and the a/c didnt work well.
Excellent 10.0
Pros: I only stayed for 2 nights but the breakfast was free and AMAZING! Buffet of food and create your own omelettes as well. The rooms were nice and beds were comfy.
Cons: Nothing major that I can think of.
Mediocre 2.0
Pros: I woke up at 4 in the morning with something biting me in bed!!
Cons: Bugs in the bed
Embassy Suites by Hilton San Antonio Airport - San Antonio
Rated no. 6
8.6
Excellent 8.6
Based on 249 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
9.3
Location
8.6
Overall
8.0
Overall 8.6 Excellent
Based on 241 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
9.3
Location
8.6
Overall
8.0
Cleanliness
2.0
Location
6.0
Overall
4.0
Staff
6.0
Value for money
2.0
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
9.0
Staff
9.0
Cleanliness
8.8
Comfort
8.7
Location
8.3
Services
8.7
Staff
8.3
Cleanliness
8.4
Comfort
8.3
Facilities
9.0
Location
8.3
Overall
9.0
Cleanliness
8.1
Comfort
8.1
Location
8.2
Services
8.0
Staff
8.1

Excellent 9.0
Pros: Very spacious and clean. Staff was professional and friendly.
Cons: Our room was a little warm for our taste but not enough to file a complaint. if we had stayed longer i'm sure they would have addressed the issue promptly.
Excellent 9.0
Pros: Spacious room, and able to cook
Cons: Pool was dirty
Good 7.0
Cons: More communication when accommodating customer. They had promised 2 rooms and at arrival only 1 room was available. It was a very bad inconvenience to my whole family.
Excellent 10.0
Pros: Love the beds
Mediocre 3.6
Excellent 9.0
Pros: It’s beautiful nice view
Okay 4.0
Cons: There were bugs in our bathroom and the bathroom shower was dirty. On 2 occasions we went to make a purchase and waited for 15 minutes but no one was at the desk. When we asked at checkout we were told this happens often due to lack of staff.
Excellent 8.0
Pros: Super clean and the price!
Excellent 10.0
Pros: Convenient location to the airport, staff super friendly. Perfect place for me to be to visit my husband at Fort Sam Houston
Excellent 10.0
Pros: Nice rooms, friendly staff, good location
Okay 5.0
Cons: The room floor is sticky and damp. Bathroom could have use better cleaning and no soap.
Excellent 9.0
Pros: Modern, clean rooms
Excellent 8.0
Pros: It has everything you need in a room, including dishes and proper sized fridge. The bed was extremely comfortable and it all exceeded expectations.
Cons: The breakfast included comment was not clear at all about what that was. It was a bit misleading. The area where it is located is less than desirable for walking around at night. But the price was right and the room was great.
Excellent 10.0
Pros: The room was quiet and lovely. Would come back here again. Give it a 5 star
Cons: Nothing. I was impressed with the gym as well
Excellent 8.0
Pros: Spacious room, good TV and amenities
Cons: Room smelled like cigarette smoke, hallways had old stale smells from people cooking in rooms
Excellent 8.0
Pros: Clean and comfortable- staff was excellent
Cons: It was advertised as having free breakfast but does not. It is an extended stay type facility with kitchens in the room and no restaurant
Excellent 9.0
Pros: Love everything about the room
Cons: Expected some kind of breakfast. Would fave been perfect with that
Excellent 10.0
Pros: It was absolutely amazing Front desk gentleman was great Very clean
Excellent 10.0
Pros: They picked us up at the airport and coordinated and paid for a taxi back to the airport since their shuttle driver wasn't available. We didn't even ask for this
Good 7.0
Pros: Location. I forgot my toothbrush and the hotel was out, so the desk clerk went to the store when he got off work and bought one for me...
Cons: Did not offer breakfast..no lotion in the room
Okay 5.0
Pros: The room was big.
Cons: Housekeeping wasn't daily.
Poor 1.0
Pros: The room
Cons: Horrible staff accomodations
Good 7.0
Pros: Very clean! They let me switch to 2 beds instead of the 1 queen.
Cons: Only that there is no breakfast
Okay 4.0
Pros: Decent location for what I was in town for. Other than that, it is the worst comfort suites I'very stayed in.
Cons: The rooms were nasty. The first room they gave me smelled like weed. The 2nd had a dirty shower, the third was beat up, the heat lamp wouldn't turn off and there was a small swastika engraved on the headboard.
Good 7.4
Cons: Hallways were smelling of cigarette smoke. Shuttle is offered only on demand, with a 2-hour advance notice.
Candlewood Suites San Antonio Airport - San Antonio
Rated no. 7
8.6
Excellent 8.6
Based on 241 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
7.8
Location
8.9
Overall
7.9
Overall 8.5 Excellent
Based on 489 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
7.8
Location
8.9
Overall
7.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.7
Staff
8.5
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.2
Comfort
6.5
Facilities
6.5
Location
7.6
Overall
7.0
Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
8.8
Staff
8.7
Cleanliness
8.7
Comfort
8.7
Facilities
6.0
Location
8.9
Overall
7.0
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.8
Comfort
9.0
Location
8.8
Services
8.7
Staff
8.2

Okay 5.0
Pros: Close to airport. Clean-ish.
Cons: All of the amenities that we paid for, not available. That’s ok, I understand Covid, but then the price should be less, like comparative hotels that also don’t offer any amenities. Also we waited for the hotel shuttle to the airport for over two hours after we called for it and could’ve missed our flight.
Excellent 8.0
Pros: Everything but the coffee
Cons: The coffee pot made coffee that tasted like chlorine. The coffee from the diner was super weak.
Mediocre 3.0
Pros: Close to airport.
Cons: When I enter the room it look ok after kicking off my shoes I had to put them back on,seem like the carpet wasn't vacuuming, their atheist two bug kill by in bathroom sink ,room wasn't clean in my four day stay, I want return to this property.
Excellent 9.0
Pros: It was clean and quiet.
Excellent 8.0
Pros: Bed, AC, patio, etc were great.
Cons: The lady that checked me in didn’t listen to what I was saying and tried to send me to the other property. I verified my info on the app and went back into the hotel and asked her to please look the next day and she found me. Just not very nice. Everyone else was pleasant.
Good 6.0
Pros: Location, value
Cons: Seemed worn, needs renovation, tub in bathroom needs slip proof strips, very slick, also no towel bars or hooks.
Excellent 8.0
Pros: Very clean.
Cons: Almost all the doors on our floor were all banged up.
Okay 5.0
Pros: Nothing
Cons: Location and tub very old
Excellent 10.0
Pros: The way they handled the winter storm and did the outgoing to handle everyone the best they could.
Cons: The elevators. Tgey were a bit slow.
Excellent 10.0
Pros: The staff being friendly
Cons: The elevators take some time coming down.
Good 7.0
Pros: Nice room, modern style and clean. Great location very close to airport.
Cons: Evening staff at front desk not very friendly. Pool area and absolutely neglected with cleaning. Dead insects, dirt all around the room. Pool furniture was very rusted, needed thrown out. Hot tub jets did not work. No pool towels.
Excellent 8.8
Excellent 8.0
Pros: cleanliness & heated pool
Cons: no hot breakfast
Okay 4.0
Pros: The room was acceptable and bed comfortable
Cons: The rug was extremely dirty and probably not cleaned is extended period of time.
Excellent 10.0
Pros: Very nice facility & the staff pleasant. Received a nice rate on my stay also.
Cons: No
Excellent 8.0
Pros: Hotel employee was amazing! She was very friendly, helpful, and full of smiles (even behind the mask)!
Excellent 10.0
Pros: Location, being very clean, easy to obtain early arrival
Excellent 10.0
Pros: Both the front desk staff and housekeeping were friendly and efficient. I throughly enjoy using the workout facilities when I travel. The workout area had numerous pieces of cardio equipment, as well as free weights.
Cons: No.
Excellent 9.0
Pros: WAS CLEAN
Cons: SHOWER FLOOR WAS VERY SLIPPERY WHEN WET, CAN BE DANGEROUS
Excellent 10.0
Pros: Location cleanliness
Poor 1.0
Pros: nothing
Cons: Hooking up to their wi-fi results in a download of a commercial cor the hotel which I have not yet been able to get rid of. DO NOT STAY AT THIS HOTEL
Good 6.0
Pros: Modern, clean, friendly, good location, indoor hot tub
Cons: No continental breakfast.
Excellent 9.4
Cons: Breakfast isn't complimentary
Excellent 10.0
Pros: The staff was very friendly and helpful. One helped me check in and made sure I got the room I wanted. Another helped me find a really awesome local restaurant.
Cons: Because of construction the signage wasn't up so I almost went to the wrong hotel, but because you emailed me the address it worked out fine.
Good 6.0
Pros: Average room, needed a pull out loveseat or just a regular loveseat. Room had an awkward empty spot that looked perfect for a small sofa/loveseat.
Cons: Shower was an odd configuration. You couldn't turn it on without being in it.
Okay 4.5
Pros: convience
Cons: toilet stopped up entire time
Okay 4.0
Pros: I was surprised that they did business while the active renovations was going on. It was total mass. I am sure the front desk personnel could not be kind because so many guests complained about the conditions . They removed the hotel sign nobody could fi
Okay 5.0
Pros: Room was clean and spacious.
Cons: Hotel under construction. Parking was a mess due to that. A construction worker told me a car had been broken into by the hotel entrance where i wanted to park next to my room so I parked at opposite end of hotel. No phone in room.
Mediocre 2.0
Pros: Nothing
Cons: Dirty Construction
Good 7.0
Pros: Location. Comfort. Amenities
Cons: Noisy construction
Good 7.4
Pros: Good breakfast and clean hotel and rooms
Cons: Under renovation and some things were missing. In our room, the shade part of our curtain was missing so all we had was a dark privacy curtain. Also we were not informed during our check in or reservations that the pool and gym were going to be closed for renovation. Something to be noted is the lack of a dresser with drawers to put your clothes. We were staying for four days and the shelves provided in the closet were not very accommodating.
Good 7.0
Pros: Everything was very clean.
Cons: Thin walls in the bedroom - we felt like intruders so turned up our TV. Also breakfast area small for weekend crowds.
Excellent 9.1
Pros: We like the breakfast. The bed was comfortable.
Excellent 9.7
Pros: Staff Location Room had 2 beds with a subdivided wall
Cons: Free wifi was VERY SLOW.
Excellent 9.4
Pros: Nice place. Free breakfast had plenty of choices. Loved our room. Only paid 10$ more then going to motel 6. Very nice place
Cons: The pool was very small.
Excellent 10.0
Pros: We were in San Antonio for our son's graduation from Fort Sam Houston and the hotel is very close so it made it very convenient. The hotel is also very close to the airport. The room was very nice and the hotel is very clean. Everyone was very nice.
Excellent 8.0
Pros: Room was spacious. Breakfast was good. The hotel was lcoated by the airport and we were able to get where we wanted with ease.
Cons: We stayed for two nights, and room service never came to clean our room after the first night.
Hilton Garden Inn San Antonio Airport South - San Antonio
Rated no. 8
8.5
Excellent 8.5
Based on 489 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
7.4
Location
8.8
Overall
7.4
Overall 8.5 Excellent
Based on 410 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
7.4
Location
8.8
Overall
7.4
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Location
8.9
Services
8.6
Staff
8.4
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
7.0
Comfort
8.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.6
Cleanliness
8.4
Comfort
8.8
Location
8.0
Services
8.4
Staff
7.7
Cleanliness
9.0
Comfort
8.7
Facilities
10.0
Location
8.9
Overall
8.0
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.9
Staff
9.1

Excellent 8.0
Cons: Good experience
Excellent 8.0
Pros: Everything else was nice
Cons: I really don't like how the water runs stands on the floor from the shower. It could be a hazard for the next person that's not paying it much attention.
Excellent 10.0
Pros: Smelled amazing. We’re not able to eat due to an early Doctor’s appointment.
Cons: N/A
Excellent 9.0
Pros: The chance to see san antonio opening back up was great. People in texas are tough and can snap back so well.
Cons: I loved it but I wish I could have stayed a little longer. Next time I won't be doing MRIs and being poked at. LoL.
Excellent 10.0
Pros: Very welcoming and understanding. Very friendly
Cons: Nope everything was great.
Excellent 10.0
Pros: Breakfast was good. The service was good. Loved the spa tub.
Poor 1.0
Pros: Issues from the beginning.
Poor 1.0
Pros: Nothing
Cons: They over booked! We arrived they said sorry you don't have a room. We had to cut our vacation a day short, lost money on tickets, and had to drive 3hrs home at 10:00 o'clock at night.
Good 6.0
Pros: Location and it has a pool
Cons: The staff
Mediocre 2.0
Pros: Nothing
Cons: No water and no electricity.
Excellent 9.0
Pros: The staff went above and beyond, especially the front desk. With all the chaos, they were very professional and worked diligently.
Cons: No.
Excellent 9.0
Pros: The front desk staff was wonderful. On Tuesday afternoon/evening with all of hte power and water outages, the two ladies kept their cool, did their best to accommodate everyone - and they did. They were professional and courteous, understanding.
Cons: Could not access Hilton website for over 8 hours trying to reserve a hotel room. Every attempt kicked me to a 3rd party reservation link which few, if any worked worth a damn.
Excellent 10.0
Pros: It wasna nice room and staff was very friendly
Cons: N/a
Excellent 8.0
Pros: The staff was quite accommodating and very helpful in making my stay as comfortable as possible.
Excellent 8.0
Pros: The close proximity to the airport and shuttle service that was efficient and timely.
Excellent 10.0
Pros: Soa tub
Cons: No
Excellent 10.0
Pros: Staff was nice and so quiet got to sleep like a baby
Cons: no everything was fine
Excellent 9.0
Pros: location
Cons: none
Excellent 10.0
Pros: Very clean and quiet. Bar area was nice and so was the bartender. Hotel hostess was very friendly
Good 7.0
Pros: staff is amazing, so helpful in every way location is awesome, shuttle service was a plus
Cons: The rooms are lovely but since we got 2 rooms one of them smelled moldy and musty the other one was great
Good 7.0
Pros: free parking great value nice hotel great customer service at check-in
Cons: ac looked rough hard to locate off the highway
Good 6.0
Pros: Clean and quiet. Staff was friendly.
Cons: Decor was outdated. Our toilet became clogged the day we left. We called the desk and they had no one to do maintenance, but as soon as someone was available they would send them over. After about 3hrs no one ever came so we just checked out.
Poor 1.0
Pros: The area is perfect.
Cons: Called front desk to let them know the toilet was dirty (probably had not been cleaned) coffee maker did not work. The only thing hotel employee said was I will let the manager know. At check out the only thing he said was "sorry and you can tak
Good 7.0
Pros: For me, it was in a good area. Outside of downtown.
Cons: The pool was in an open area, near the dining area. Very loud when people were there. Also no hot tub. The bar, was, about 5 seats tucked in a corner kind of. The hotel looks nice, but the amenities are lacking.
Good 7.0
Pros: Always nice room and beds. Good pillows.
Cons: Only one movie channel, not in hd. In this day and age that's shocking. Little motels have better tv than here. Internet was pretty slow too.
Okay 5.0
Pros: Good Price
Cons: Large blood stain on the mattress cover.
Okay 5.0
Pros: Location to airport
Cons: Mildew shower curtain, shower ceiling peeling and stained, room confusion on initial check-in, staff person a little frazzled.
Good 7.0
Pros: The view from my room, the bed though softer than I like, was comfortable, the bathroom was large.
Cons: I felt like the bathroom was having a bad hair day because there was pice of hair clinging to the outside of the tub and on one long piece of hair hanging on a hand towel. Grossed me out! I would recommend this hotel only when it is having a good h
Okay 4.0
Pros: Room was a good size
Cons: They dont have suttle bus after 11pm need better information about it
Good 7.0
Pros: The price and cleaness
Cons: All was fine. The house keeping nok the door and i answer in 5 min. she told: it cost me extra charge. So then I call front desk for Few minutes more for dry my hair. And the girl tell me only 15 more Better no. And was almost empty
Good 6.0
Pros: the front desk worker,she is very friendly and knowledgeable about the area! She was courageous enough to come up and Kill a roach with her own shoes!
Cons: My wife finding a huge roach in the bathroom at 6:20 am!
Good 6.0
Pros: The location
Cons: I did not like being place in a disability modified room. The clerk asked if I minded being on the first floor, but failed to tell me it was a handicap accessible room. The shower was horrible!!
Okay 4.0
Pros: The bar staff were very courteous and polite.
Cons: It was hard to find. The burger was over cooked and a bit difficult to eat. There was a cockroach in my shower in the AM. I would not stay here again.
Okay 5.0
Cons: I was woken up at 9:30AM by a loud hammering noise (renovations)! I wouldn't normally mind a wake-up at this time, but I had just finished working night shifts for two weeks and desperately needed sleep! Hotels should start this work later in the AM.
Okay 4.0
Pros: Location
Cons: The buffet was extremely expensive for one person and almost all the other hotels in this price range provides a free breakfast. The room was nice but the staff didn't clean the room or change the sheets. Also the Wi-Fi didn't work
Okay 5.0
Pros: Comfy bed but I wish they had given us 2 beds for a family of 5. My wife had to sleep on the floor and I slept on the small couch, so our kids could sleep comfy on the bed.
Cons: It needs more washers and dryers. A big city and hotel like this should have at least 3 or more. I came in at 10pm and someone's clothes was sitting in the washer and I wait to midnight and still no one claimed there clothes, So I woke up early next day
Okay 5.0
Pros: Location...
Excellent 9.4
Pros: Staff was excellent. Great breakfasts. Great lobby area.
Excellent 9.1
Pros: There are few good options near the airport, this is certainly one of them. Good value for travelers. Clean, well maintained and good service. Everything you need at a fair price.
Okay 5.0
Pros: Free shuttle transportation to and from airport
Cons: Didn't have a room upon check-in. Didn't provide room service during stay. Breakfast was unavailable. Shuttle service has unreasonable hours.
Okay 5.0
Pros: Front Desk staff Nice atmosphere
Cons: Dirty bathroom,lots of hair.Hotel charge $20 on my card not sure why.
Okay 5.1
Pros: Convenient
Cons: I booked a king room for my spouse and I, but because we booked through a 3rd party, we were not given a king room and none were available. The room would not cool down, even with the thermostat on 65 the room was warm. The lobby and dining area were entirely too warm to be comfortable even though the weather was mild.
Good 6.5
Pros: There were 2 in the room
Cons: Very, oh so very uncomfortable.
Excellent 10.0
Pros: The pleasant atmosphere, the cleanliness, the restaurant all added to a great stay in San Antonio while we visited our daughter, son-in-law and granddaughters.
Cons: It was a little too far to travel every day from our daughters home, but San Antonio is a large, beautiful, busy city.
Hilton Garden Inn San Antonio Airport - San Antonio
Rated no. 9
8.5
Excellent 8.5
Based on 410 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Location
9.1
Services
8.9
Staff
9.2
Overall 8.8 Excellent
Based on 40 reviews
Cleanliness
9.1
Comfort
8.9
Location
9.1
Services
8.9
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Location
9.2
Services
9.2
Staff
9.4
Cleanliness
9.6
Comfort
9.6
Location
9.3
Services
9.3
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
8.3
Comfort
5.8
Location
7.5
Services
5.0
Staff
7.5
Cleanliness
9.4
Comfort
8.8
Location
10.0
Services
10.0
Staff
9.4

Excellent 10.0
Pros: Breakfast was perfect for the kids and husband. Location was very convenient for a seminar I had to attend.
Cons: Expected the room to be a bit larger but it was clean and comfortable enough.
Good 7.0
Pros: Nice room, clean building
Cons: Refrigerator was broken, staff was slow to bring things to the room or would forget some things
Good 7.0
Pros: Didn't get to eat breakfast .
Cons: We didn't have face towel in our when we checked in. When we call to ask for more was told you would have to wait till 10am in the morning.
Mediocre 2.0
Cons: No water or breakfast
Excellent 10.0
Pros: Close to airport & shuttle available
Cons: No compliant
Excellent 10.0
Pros: Every thing
Excellent 9.0
Pros: Everything
Homewood Suites by Hilton San Antonio Airport - San Antonio
Rated no. 10
8.8
Excellent 8.8
Based on 40 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
6.0
Location
8.9
Overall
7.3
Overall 8.5 Excellent
Based on 67 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
6.0
Location
8.9
Overall
7.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
8.3
Comfort
8.2
Location
8.6
Services
8.4
Staff
8.8
Cleanliness
8.0
Comfort
10.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
9.2
Comfort
9.2
Location
8.8
Services
8.8
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.7
Staff
10.0
Cleanliness
9.2
Comfort
8.3
Location
9.2
Services
8.8
Staff
8.8
Cleanliness
5.0
Comfort
7.5
Location
10.0
Services
7.5
Staff
8.8

Excellent 10.0
Pros: The hotel was amazing. It was extremely cleaned and the staff was amazing. Now I know where I'll be staying at when I go back to San Antonio.
Excellent 10.0
Pros: Good value, good conditions. Fair breakfast.
Cons: No.
Excellent 10.0
Pros: Nice and clean
Cons: Walls are a little thin I heard the cleaning going on in the room next door the next morning. /or it could have been up stairs.
Good 7.0
Pros: The location is good, the offer a good breakfast during the pandemic.
Cons: They had Palmetto bugs, the washer and dryers may not be located in the same building as you live. The carts are broken to move luggage.
Excellent 8.0
Pros: The kitchen and availability
Cons: COVID 19 no breakfast or pool available
Excellent 10.0
Pros: Pool
Cons: Breakfast bags
Poor 1.0
Pros: Not much
Cons: Charged $10 for parking for a cheap hotel!! Freeway noise was very loud!! Could not sleep!!
Residence Inn by Marriott San Antonio Airport/Alamo Heights - San Antonio
Rated no. 11
8.5
Excellent 8.5
Based on 67 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
9.0
Overall
8.0
Overall 8.3 Excellent
Based on 155 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
9.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.9
Services
8.0
Staff
8.1
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.1
Staff
8.8
Cleanliness
8.7
Comfort
8.2
Facilities
8.0
Location
8.9
Overall
6.0
Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Location
9.3
Overall
9.0
Cleanliness
9.3
Comfort
9.3
Location
9.5
Services
9.3
Staff
9.3

Okay 4.0
Cons: very disappointed. room was awful. needed slot of repairs. walked in an 1st thing u see is entertainment center at 70 degree angle. bathroom light switch cover was broken and had exposed wires. never had issues like this in Marriott chain
Good 6.0
Pros: I like the location
Cons: I didn’t like the fact that I booked the hotel specifically for the indoor pool and we couldn’t even get In The pool due to it being freezing cold. The weather was not even cold that day and the staff said there was nothing they could do about it. I know multiple guests were upset because of that. I could have stayed somewhere else but chose courtyard for the pool and called multiple times asking about it and I couldn’t even use it. Horrible
Excellent 8.0
Pros: Staff was very helpful and friendly. Hotel employee was amazing!
Cons: My room had a smoke odor to it.
Poor 1.0
Pros: It was close to the airport.
Cons: Got in & tried calling the hotel no one answered for a long time.Tried to take a bath but stopper didn't work.Tried to call to mgr but phone didn't work. Went to lobby & female at the front desk was abrupt.Other guest said her TV was broken. Want reimburs
Excellent 8.0
Pros: Thanks , he was friendly and helpful.
Cons: The ac was broken and can’t be switched off.
Excellent 10.0
Pros: The location and nothing was to far.
Cons: Nothing
Excellent 9.0
Pros: the friendly staff and the immediate response to request
Cons: the actual location of the hotel
Excellent 10.0
Pros: Great location for me on this trip. Price was good and hotel was what I expected. Good place
Excellent 10.0
Pros: The room is nice and very clean, bed were comfortable
Cons: Everything was perfect 100%
Poor 1.0
Pros: I wasn’t even able to check in because the person at the front said they were booked even though I had a reservation but continued to add that if I canceled my reservation he could get me a room for $-- a night.
Cons: The unprofessionalism is insane and compassion as I was traveling with my 10 month old baby trying to get away from the hurricane
Okay 5.0
Pros: The beds
Cons: The wife had problems with staff.
Excellent 10.0
Pros: Location was phenomenal!! But the staff...the doorgirl was outstanding in getting me a room before 11am after a 18hr work shift& 4hr drive to san antonio. The epitome of hospitality for the marriot at its best.
Cons: Nothing. TV was in wrong postion...but no complaints.
Excellent 8.0
Pros: Very easy to access.
Cons: There were no microwave ovens as stated in the listing.
Excellent 10.0
Pros: Very quite and the staff was accommodating
Cons: No
Good 7.0
Pros: Small little extras such as a purse pack of disposable wipes and great shower products. Room was decorated nice and the mattress was very comfy
Cons: We couldn't get some items fixed such as the toilet running every 15 seconds. They kept saying they would send maintenance. Indoor pool was cold, and no breakfast at all. Housekeeping will not come your entire stay.
Excellent 9.0
Pros: Cleanest hotel I’ve stayed at in a long while.
Cons: They locked all the doors except for the main entrance.
Excellent 10.0
Pros: The best thing I liked about this place was the way the room was it was really roomy loved the privacy. Very clean,felt safe
Cons: My room didn't get cleaned,but I did it myself no big deal. Got extra towels and when I asked for it.
Poor 1.0
Pros: Nothing
Cons: Everthing
Okay 5.0
Pros: The location is in a great area.
Cons: The room had a funny older like mildew in the carpet.
Excellent 10.0
Pros: Everything was great!
Good 6.0
Pros: Location
Cons: Older and needs updating
Good 7.0
Pros: The location is excellent!
Cons: The hot water was not hot! Also the stopper in the tub did not work!
Good 7.0
Pros: Location and price.
Cons: Not a lot of amenities.
Okay 5.0
Pros: Good price for short notice stay, wonderful & friendly staff.
Cons: Difficulty connecting to free WiFi in room; came home with some sort of rash all over my back after sleeping in the bed for 1 night. Complimentary breakfast not included, no microwave in room, couldn't call down to front office via in room telephone.
Good 7.0
Pros: Location was great. Friendly staff. Little bar and lounge area in hotel
Cons: Hotel didn't offer free breakfast like most 2-3 star hotels offer. Floors were dirty in room
Good 6.0
Pros: Location fit our needs. Very courteous and helpful staff. Comfortable bed.
Cons: Typical of national chain hotels, the lighting in the room was inadequate. Broken floor tile in bathroom and loose adjacent tile. One puny bar of soap was inadequate for both the shower/tub and the sink. No free breakfast.
Excellent 10.0
Pros: Near the airport Short shuttle ride Close to several eating options Pleasant staff
Cons: In a mall
Poor 1.0
Cons: Urine soaked mattress had been partially covered with plastic. Woke up at 1 am with wet night clothes. Changed room in the middle of the night. No word from management despite 2 requests. Never a manager on duty.
Good 7.0
Pros: Everything was great and the staff was very nice
Cons: The room that we got the door lock didn't work properly it wouldn't always get the key not even the managers key
Mediocre 2.0
Pros: The staff was great
Cons: The room was terrible, smelled very musty and dirty. The phone didn't work either.
Good 7.1
Pros: The staff very friendly people
Cons: Don't give breakfast and to much noise
Excellent 8.0
Pros: Friendly staff, attentive, helpful. Comfortable bed and room to work in. I didn't use the fitness center so cannot comment on it.
Cons: Nothing to note.
Courtyard by Marriott San Antonio Airport/North Star Mall - San Antonio
Rated no. 12
8.3
Excellent 8.3
Based on 155 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
7.2
Location
8.5
Overall
7.2
Overall 8.1 Excellent
Based on 423 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.2
Location
8.5
Overall
7.2
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
7.0
Cleanliness
8.3
Comfort
8.4
Location
8.6
Services
7.9
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
6.0
Overall
10.0
Cleanliness
5.3
Comfort
5.3
Facilities
5.3
Location
8.0
Overall
4.6
Cleanliness
8.4
Comfort
8.2
Location
8.3
Services
7.9
Staff
8.5
Cleanliness
8.4
Comfort
8.4
Location
8.8
Services
8.2
Staff
8.8
Cleanliness
8.2
Comfort
8.2
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.4
Comfort
8.3
Location
8.5
Services
8.1
Staff
8.5

Excellent 10.0
Pros: I love the proximity to the airport that the staff is very friendly and the rooms are super clean you enjoy being there one can rest I really love the and I will definitely come back
Cons: Really liked the attention of the very friendly staff, courteous and attentive to the needs of their clients I loved the space of the beds in the room and the comfort of the pillows
Excellent 10.0
Pros: No breakfast due to covid
Cons: Could have more parking spots
Excellent 10.0
Pros: Clean, comfortable, affordable, and 10 minutes from the office.
Cons: Difficult to get to.
Excellent 8.0
Pros: There was no breakfast, the website needs to be updated, especially since Covid, I don't know a hotel that provides breakfast. 😕😕
Mediocre 3.0
Cons: Paid $350 dollars for a $50 room at most.
Okay 4.0
Cons: Carpets and curtains were dirty needs cleaning
Poor 1.0
Pros: Nothing
Cons: We ran out of toilet paper, the air conditioning sucked, the bed sheets had stains on it and went to the front desk and waited 15 minutes no one ever came I stayed in room 122
Excellent 8.0
Pros: Close to where I needed to be
Cons: It is not easy to find on the access rd... the hotel sign is completely hidden by another sign, entrance is very small and easy to miss.
Excellent 10.0
Pros: Very decent breakfast for the price and room was actually above my expectations. Would stay there again.
Cons: I had a little problem trying to find it, but it was more the traffic that was upsetting.
Excellent 10.0
Pros: It was very convenient the beds where comfortable the stage was very professional.
Okay 5.0
Pros: Easy check in/out. Friendly desk clerk
Cons: Breakfast selection very poor. Traveling with someone with gluten allergies. Only option that didn't contain gluten was an apple or a banana. We went somewhere else for breakfast. Might offer gluten free cereal like Chex. Maybe yogurt or bacon and eggs.
Excellent 10.0
Pros: It was very clean and a great value!!!
Excellent 8.0
Pros: Wifi Continental breakfast Enough towels in room Airport shuttle
Cons: That I gave them my wyndham card they said I wouldn't get any reward points .
Excellent 10.0
Pros: The staff was so friendly and accommodating!
Cons: Make sure you have transportation if staying here!
Excellent 10.0
Pros: The staff is so friendly and accommodating! The breakfast is good! Love the waffles! So I would definitely stay here again!
Cons: Was disappointed on how dirty the pool was, wish it was cleaner. Was looking forward to a swim. Also do not stay here, unless you have a car or you can Uber/Taxi it! Lol
Excellent 10.0
Pros: It was affordable and the staff was polite and responsive - I had basic needs and this hotel was perfect. Traveling alone through San Antonio with my young daughter and was completely safe. Very thankful for this hotel that our travel so much easier!
Cons: None
Poor 1.0
Pros: Very dirty hotel, BedBugs,both my wife and I were bitten numerous times. Would not stay or recommend. Did not know until the morning we were bitten. Or would havery spoken to the management.Very disappointed in the Wyndham Hotels.
Okay 4.0
Pros: It was probably the closest hotel to the airport in the price range - and they have a free shuttle, which is nice.
Cons: It's currently being renovated and the common area (halls) look like the place should be condemned - ripped carpet, huge stains, paint chunks and drywall litter the halls. The rooms are clean, but it's gross in the main areas.
Mediocre 3.7
Pros: Woke up to use the bathroom at 3 am and saw 2 large roaches in the bathroom.
Cons: Front desk was also rude.
Excellent 9.1
Pros: Great location with shuttle to SAT.
Cons: No issues at/with Days Inn.
Days Inn by Wyndham San Antonio Airport - San Antonio
Rated no. 13
8.1
Excellent 8.1
Based on 423 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Location
8.6
Overall
8.0
Overall 7.9 Good
Based on 245 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.3
Staff
8.9
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.5
Comfort
8.3
Location
8.3
Services
7.9
Staff
8.5
Cleanliness
7.7
Comfort
7.8
Facilities
8.0
Location
7.7
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
7.8
Comfort
7.6
Location
8.2
Services
7.4
Staff
8.2

Excellent 8.0
Pros: Pretty much 98% of everything.
Cons: Besides the TV nothing was plugged in, so had to go behind the dresser and plug in
Excellent 9.0
Pros: Front desk lady was very pleasant, accommodating and helpful!
Excellent 10.0
Pros: Everything else was excellent!
Cons: The advertisement stated two rooms w/king beds. That wasn't true. It was 1 room with 2 double beds.
Okay 4.0
Pros: It was located near the airport and centrally located near the funeral home and burial place for my brother.
Cons: The property is under construction and I let them know I am in a wheelchair. I had to go outside to another building to get to my room. I requested a handicapped accessible room and while there was one next door, mine was not. The rooms were not cleaned while we were there and we were not told that we would have to request it due to COVID. We ran out of toilet paper, but luckily the other room had an extra roll. We had to go buy coffee and condiments due to the cost of snacks near the office area.
Okay 4.0
Cons: We had no idea this place was being remodeled when we booked parking was a disaster and the room we had requested on the 1st floor was not not met no we did get the room with couch which was awesome up until my wife slept on it with my baby boy and got bit 4 times I did send an email and never got a response.
Excellent 10.0
Pros: Very professional, nice, and clean.
Excellent 9.0
Cons: Every other hotel has free breakfast for the same price for same star rating
Okay 5.0
Pros: Beautiful showers and decorating. Big TV, modern furniture. Very clean n cozy. The staff was very nice. Gated parking is a plus.
Cons: We heard two gun shots at 2 AM. There was constant voices from a group of people. There was also several cars peeling out and acceleration their engines. We were up till 3 AM with these sounds. We will not stay there again. There needs to be police...
Excellent 9.0
Pros: Hotel is close to the airport and several dinging options.
Cons: They charge for parking.
Excellent 10.0
Pros: Location, staff, cleanliness, price.
Poor 1.0
Pros: sink clogged!
Mediocre 2.0
Pros: The location was very convenient.
Excellent 10.0
Pros: Love the cleanliness of the overall property.
Cons: The staff taking a 2sec look @ my debit card assuming it was prepaid.the rebuttal I was given was that my card didnt have my name. My card DID have my name on it. Banks are starting to migrate to have card #/exp/CVV &NAME printed on the back of the card.
Excellent 10.0
Pros: This was the cleanest hotel I’ve stayed in. The staff is extremely friendly and I will definitely use this location again should I need a room.
Poor 1.0
Pros: Staff was very nice & professional
Cons: The location of this hotel is not only terrible it is dangerous! The All night noise Was terrible - there was a shoot out next to the hotel!!!!! The at next to the parking lot was open until 5am - music was unbelievable!!
Excellent 10.0
Pros: Great
Cons: Yes
Excellent 9.0
Pros: It was close to downtown and also to the airport.
Cons: Very nosiy at night
Excellent 10.0
Pros: Nice clean facility.
Cons: Rear outside door would not open with scan card.
Poor 1.0
Pros: The location
Cons: The sheets and blanket on the bed were filthy! I had to get switched to another room and the sheets in that room had stains as well I ended up leaving in the middle of the night. I was very livid I had to drive over 4hrs to get home without any sleep.
Good 7.0
Pros: Location was pretty good. The pool was ok.
Cons: The rooms are really outdated. Also, the TV system was really poor. Kind of a bland experience.
Good 6.0
Pros: The cleanliness of the rooms and the balconies/patios each room has were definite positives about the hotel.
Cons: The unmentioned $100 incidentals fee was not great, and the size of the rooms were a little smaller than anticipated.
Okay 5.0
Cons: I had a really bad experience at this hotel. The room needed some cleaning aside that there big roaches in the room I stayed at I had to Kill them and chased about 4.I have pictures to prove it. I tried to complain same day but could not reach a person.
Excellent 10.0
Pros: Balcony. Great location
Cons: No
Excellent 8.0
Pros: Some of the guest service employees were very professional. There is a microwave in a cubby area available for use. The pool is large enough. The layout of the room is nice, much like a suite. The clothing closet has nice doors. Bathroom is very spacious.
Cons: Some of the guest service employees were rude, some are to be ones best friend. The others make me wonder why they are on the property. The pool is only available for 30 min.& shared. The gym had grose bugs in it. Ample towels not in room, more @ desk.
Excellent 10.0
Pros: Beautiful lobby. Clean room.
Poor 1.0
Cons: Old I always asked for a double bed and give me single we where 4 in one one room my wife and 2 babies.
Excellent 10.0
Pros: Bed super comfortable
Cons: A fan to circulate the air in the room
Okay 4.5
Pros: lots of airplanes at all hours of the night
Cons: airplanes, lots of airplanes at all hours of the night. bathrooms could use some updating and a decent cleaning.
Good 7.1
Pros: Comfortable bed, clean room and bathroom
Cons: Really creepy location, but it seems like all the hotels near the airport face the same challenge
Courtyard by Marriott San Antonio Airport - San Antonio
Rated no. 14
7.9
Good 7.9
Based on 245 reviews
Details
Reviews

Cleanliness
7.9
Comfort
8.1
Facilities
7.6
Location
8.3
Overall
7.4
Overall 7.6 Good
Based on 634 reviews
Cleanliness
7.9
Comfort
8.1
Facilities
7.6
Location
8.3
Overall
7.4
Cleanliness
7.0
Comfort
6.0
Facilities
7.0
Location
7.0
Overall
2.0
Cleanliness
7.9
Comfort
8.2
Location
8.3
Services
7.8
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
9.3
Cleanliness
7.7
Comfort
7.4
Location
7.7
Services
7.3
Staff
8.1
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
7.7
Comfort
8.0
Facilities
5.0
Location
8.2
Overall
6.0
Cleanliness
7.6
Comfort
7.8
Location
8.6
Services
7.8
Staff
8.3

Excellent 9.0
Pros: I liked the cleanliness in the hotel.
Good 6.0
Cons: Before booking hotel I had asked booking.com if the facilities/ amenities were accessible or not due to covid. They checked & said yes. I booked the hotel. Upon arriving at the hotel they proceeded to inform us everything [the pool, gym, etc] were not open & wouldn't be open due to covid. I told them how I had been informed otherwise & they said no I was misinformed & told me I could book elsewhere. It was Sunday evening on Easter we were tired & settled for the hotel for our stay. -lounge area was dirty, guests leaving trash on sofas & tables & staff no where in sight unless you stood at the desk waiting 10+min til they saw you in their security camera only then would they come out. My room was nice but previous guests had colored on the door frame &parts of the walls. The bathroom vent was covered in dust & for some odd reason the toilet paper roll was wet neither the bathroom or shower room doors locked & one of the sinks was stained like someone poured out coffee but didn't rinse it down.
Excellent 8.0
Pros: Clean
Cons: Tv didn't work
Excellent 8.0
Pros: Staff was very professional and helpful. Room was very clean and comfortable. The bed was terrific.
Cons: Location is confusing and a little difficult to find. The website isn’t much help.
Excellent 10.0
Pros: The comfort
Cons: Needs some TLC. A good amount of small repairs needed
Good 6.0
Pros: Bed was comfortable but that was about it.
Cons: Upon arrival the room was not ready, now mind you check in was at 3 and we got there at 7 so really no reason to have not been ready. They moved us to another room and there was a large hair ball on the shower. Kinda disappointing, breakfast was disappointing.
Good 7.0
Pros: Great location. Room is well arranged, furnishings are nice. Generous with in room coffee packets. Plenty electrical outlets. Staff is friendly.
Cons: Room needed a good cleaning. No toilet paper. Had to run downstairs to get TP. Lavatory drained very slowly. Ran the hot water for 15 minutes to get a slightly warmer than tepid shower. Appeared to be short staffed.
Mediocre 2.0
Pros: The rooms are larger than most.
Cons: I did not like how they said their pool was open and that they had breakfast when they didn't and their pool was drained. They charged my card like 4 different times for no reason. The staff was not helpful at all and could not explain the charges
Good 6.0
Pros: Location
Cons: It wasn¿t very clean. Broken fixtures and a door that didn¿t lock meant we had to move rooms. The pool was closed.
Good 7.0
Pros: The staff was excellent.
Cons: Room 130 had a problem with the tub having a crack and poor repair to it. It was not cleaned well before we arrived either. We found trash behind the beds.
Okay 5.0
Cons: room was clean on the other hand the only reason I booked room springhill suites was for the indoor pool for my therapy I can not read I had no idea the pool was closed I feel front desk should verbally alert you of that would like refund or half refu
Poor 1.0
Pros: Contemporary look
Cons: Staff checked me in and when I ask about breakfast they told me there¿s no breakfast. I ask for compensation they said it was my fault for not asking for it before I checked in. I felt I was cheating and it was not courteous.
Excellent 10.0
Cons: A.C was a little bit noisy
Mediocre 3.0
Pros: Location.
Cons: No breakfast. No coffee station. Room cleanliness NOT to Marriott's standards. First negative review I have wrote about any Marriott property in over 30 years.
Poor 1.0
Pros: Nothing.
Cons: This is the second time in the last 6 months I have stayed at this hotel.San Antonio is for the most part "Open for Business" with loosened Covid restrictions. This hotel however continues to offer zero amenities. The room was poorly cleaned. Rude staff.
Excellent 10.0
Pros: The staff and the locatiom
Excellent 8.0
Pros: Room
Cons: No amenities.
Mediocre 3.0
Pros: Two times people came into our hotel room. Once while my S/O was in the shower.
Cons: Refrigerator was not working.
Okay 5.0
Pros: My departure from there was the best of the stay. Room was a good size.
Cons: Definitely bottom of the barrel for a Marriott brand hotel. First room we were placed in looked dirty, dingy, and had a pet hotel next to that side of the building with baking dogs! Rooms have mold, noisy location, housekeeping doesn’t wear gloves/
Excellent 8.0
Pros: the location
Cons: no
Good 7.0
Pros: staff was very friendly and strictly adhered to the Covid=19 precautions while giving good service.
Cons: the room was clean but was in need of some maintenance, I told manager and was told these would be addressed. There were no bedside tables, which meant no place to put alarm clock, cell phone, book, emergency inhaler.......
Okay 4.0
Pros: Clean rooms
Cons: The hotel has ZERO breakfast due to covid and ZERO extra blankets and towels etc. They went over the top and are doing a bit too much. Regardless of covid I expect better from Springhill.
Excellent 10.0
Pros: Large room, very clean
Cons: No breakfast available. Fitness room and pool closed.
Good 7.0
Cons: Try to charge you 20$ for each 15 minutes you want for late check out fee, when you can rent a whole extra night for 60$, absurd. every hotel i stay at will give you at least an extra hour for free, very rude management.
Excellent 8.0
Pros: The beds are good, clean and comfortable. It has space and privacy. The bathroom is not inside with the shower.
Cons: Some lightbulbs where missing and phone was not working.
Poor 1.0
Pros: Location was good
Cons: My card was charged over $56 I called the hotel spoke to the manager she said they charged me for the room by mistake and would send me a email with more details about the refund. I still haven't received the email and haven't received the refund.
Poor 1.0
Cons: Dog kennel within 500 feet with constant barking dogs starting at 8 am.
Poor 1.0
Pros: They paid for a taxi to and from the airport. Although, our checkout was supposed to be at 12 noon. We were told that our taxi was there 10 minutes before 12 noon. So, we had to rush and gather our things to board the taxi. We felt rushed!
Cons: The thermostat did not work in the first room. The second room the sink was stopped up and the TV kept going out. They placed holds on two different cards for incidentals which are still pending. No free breakfast do to covid-19. Just free coffee. UNHAPPY
Excellent 10.0
Pros: Great customer service
Excellent 8.0
Pros: Location and price
Excellent 10.0
Pros: Clean, spacious, and affordable.
Good 7.0
Pros: Room was fantastic. Very clean.
Cons: They did not tell us that there was no breakfast or grab and go until we arrived. They offered to let us cancel with no fee, but we had just driven 200 miles and where were we going to get another reservation? There was also no cleaning service.
Mediocre 2.0
Pros: Location
Cons: I chose the hotel for its location , airport shuttle and breakfast. When I arrived I was informed there was NO shuttle, No breakfast and the room I was given was adjacent to a Pet Hotel with dozens of barking dogs starting at 6 am and lasting until 10pm
Poor 1.0
Pros: Checkout time
Cons: Was not Marriott at all more like motel 3
Mediocre 3.0
Pros: primarily location, okay for some but not for me.
Cons: Hotel is fine, just not a good experience, had to change rooms as the first room the air conditioner was rattling. Had to be buzzed into the hotel after knocking on the window as I waited for someone to come to the desk to buzz me in. Not a good stay
Okay 4.0
Pros: The hotel staff was friendly and professional
Cons: stopped up sink in toilet room water not hot in sink in shower room smoke detector was wrapped in plastic
Good 7.0
Pros: Great hotel for the price and the location was great.
Cons: I did not like my experience at the check in desk. The male white bald employee who finally assisted us was very rude. He took his time to even acknowledge we were in line he even rolled his eyes several times when he decided to help. Very unprofessional.
Okay 5.0
Pros: The room was nice and clean
Cons: Poor service no towels
Poor 1.0
Pros: Nothing
Cons: Starting with the rude desk clerk that was absolutely horrible it just got worse from there I would not recommend this hotel to anybody
Okay 5.0
Pros: The location and parking lot are great
Cons: The hotel and specially the room are not clean at all the experience was some what a disappointment
Good 7.0
Pros: Overall room was nice.
Cons: I found a dirty plate on top of the microwave. Bathtub like a mini bathtub not impressed with it at all.
Good 6.0
Pros: The room was clean. Coffe maker was in the room, though missing the part that holds the filter. They were able to get me a part quickly.
Cons: I know I am travelling during the pandemic, but this hotel had the least of all that I have stayed at, all Marriott brands. One towel in the room. I had to ask for a hand towel and wash cloth. The front doors were always locked and you had to use your key to enter, probably because only one staff member on duty. The room had a light out in the shower and the TP holder was about to come off the wall. No grab and go bags, no food, no pool or workout facilities, no shuttle service. One set of the double slide fron doors barely opened to let me and my bags through. This did get fixed the last day. The hall on the top floor carpets where filthy, with streaks of something spilt. On my last day they had a rental carpet cleaner by one of the staff members come and clean the floor. However, it didn't make much difference because the carpet was still dirty looking after they left. After talking to another guy staying at another brand, the management at this location needs to step up to make the stay better.
Good 7.0
Pros: Spacious room, location
Cons: coffee and breakfast wasn't offered though advertised on their website. Maid service wasn't offered as well.
Mediocre 3.0
Pros: Cheap and room and bed was good
Cons: 1st of all ur website said free l Continental bridge and was none then there parking lot was dirty with gloves on ground, then I asked to is lobby RR was dirty, then the 1st room they gave me smelled I told girl She says it’s no smoke it’s m
Good 6.0
Pros: The privacy.
Cons: NA
Good 7.0
Pros: Room size was perfect!
Cons: Hotel advertised pool and breakfast, neither of which they had available. They also accidentally checked us out of our room and therefore we woke up to guests joining us in our room!😳
Okay 4.0
Pros: No breakfast due to covid19 all other places offer to go
Cons: They charged a hold on cc after booking company charged us so we double paid for room
Okay 4.0
Pros: They were very friendly
Cons: Would not give me a late checkout. The only reason that I even asked was because I had put a load of laundry not realizing the dryer took 60min after I already started my second load in the washer. He didn’t care that I had to leave with wet cloth
Okay 5.0
Pros: Room a/c
Cons: Room was beat up
Okay 5.0
Cons: not having to switch rooms 2 times due to one room not cleaned and another room the AC DID NOT WORK
Okay 4.0
Pros: Location
Cons: Crumbs on furniture from previous guests Lack of top sheet Hair from previous guests in shower (floor and sides) Lack of bath mat
Poor 1.0
Cons: The hotel was very unclean. Carpets were dirty they advise they have not had maintenance since March. The locks on the door would not open it have to go down to the front desk numerous times to get into your room
Poor 1.0
Pros: Nothing
Cons: It was so unclean, in some of the rooms the bedding was not even washed. All the aminaties where closed. They did not offer free breakfast like they said on the web site. We will never go there again. I did even want to take off my shoes. We found roaches
Mediocre 3.0
Pros: Location was excellent-overall appearance was good-
Cons: Due to COVID many ammenities were not available and weren't posted on website so that we could prepare. NO shuttle, breakfast, maid service & no measures to meet guests needs.
Poor 1.0
Pros: We actually checked out the same night, the room was dirty and the sheets were dirty, with the pandemic, we didn’t feel safe to stay there. I didn’t make a fuss we just left
Mediocre 3.0
Pros: I liked the updated layout and size of rooms. The restrooms are a unique concept as well.
Cons: I am indifferent about the restrooms. It's pleasant to have seperate areas, however, it's inconvenient as well. I overslept until 1PM, an honest accident and 1hr later had the SAPD at the door to escort me out. Nonsense. Late check out fee maybe?
Mediocre 3.0
Pros: Really was nothing I liked, nothing like I expected.
Cons: The breakfast was horrible, the eggs were either egg beaters or whipped eggs. The bacon was tough, in the weight room they had sanitary containers but nothing in them, plus the hotel was under construction.
Excellent 10.0
Pros: We liked everything since the moment we walked in, the staff was really friendly fast and easy to get our room keys. Breakfast was great had a little of everything, close to downtown malls shopping centers and restaurants. Our room was very clean and everything was in place. overall a great experience and will be booking again in the near future.:)
Good 7.7
Pros: The location was the high point for us. Close to where we wanted to be. The facility was modern in appearance. Well kept up and clean.
Cons: The rooms AC/heat blows right on the person in bed closest to the unit. Shower door seal was broken.
Excellent 10.0
Pros: The set up of the room
Okay 4.6
Cons: AC made horrible vibration noises and there was not hot water. Changed rooms the second night at 4pm and the maid service still hadn't cleaned my original room.
Excellent 8.3
Pros: Different atmosphere versus other hotel brands. Good bargain price per quality.
Cons: My cc was charged twice and the only way I noticed was because I was bored and checked my bank statements. I understand this to be a mistake but a mistake that is very inconvenient for me. Now I will make it a habit to double check any charges to my card in the future, I plan to continue doing business with Marriott.
SpringHill Suites by Marriott San Antonio Airport - San Antonio
Rated no. 15
7.6
Good 7.6
Based on 634 reviews
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